I could not be happier with R&j Auto Shop!…read more I have a 99 Chevy Silverado that has sat for years. I put a charger on it, which read 14.4 volts, but still it would not crank. I reached out to a number of shops, and R&j was the most responsive and reasonable. I am so glad I did. Jorge was very communicative, and texted me to let me know when he would be arriving. He brought all the tools needed to diagnose the problem. Since it was an easy diagnosis, Jorge did not charge a diagnostic fee, which was very reasonable. Jorge let me order the parts I needed, and even suggested I replace the serpentine belt at no additional cost. He replaced the alternator, battery and removed the aftermarket alarm that was draining the electrical system. He even diagnosed the brake issue that we found once the truck was running. R&j Auto Shop is my go to for quality, quick auto repairs. Jorge is a great guy and easy to work with. I highly recommend R&j Auto Repair!!

I had reached out to Jorge when my car failed the Virginia safety inspection due to a faulty…read moreABS/VSA module. Most shops recommended replacing the module at a whopping $3,000. I decided to do the sane thing and look at repair options instead. I had found Circuit Board Medics in South Carolina (these guys are the real deal btw) who would go on to do my repair for a 10th of the replacement price, but almost all of the shops around me were unwilling to remove the module for me to ship it out and then reinstall it once it was shipped back to me. Except Jorge. He gave me a reasonable price and service dates which was a little too close to the reinspection deadline but I had hoped it would be done by then. The first appointment, Tuesday, August 11, went really smoothly, Jorge came to my location and took off the module for me to ship out to the module techs down in SC on express delivery. Unfortunately there was only one day between me shipping it out and Jorge's Thursday appointment to reinstall the part. The techs in SC had a same-day turnaround but they ended up shipping it back out to me on the day of the appointment for it to arrive on Friday. Things had been going superbly up to that point. Because Thursday was the last day of the 15-day grace period, I was anxious to get it done as soon as possible because the fact that the period ended created new complications. Unfortunately, Jorge informed me that he would not be available until the following Monday. I understood his booking situation so I let him know that I might look for someone else to complete the job sooner because of the deadline that passed. He then offered to try to come on Saturday to which I offered to pay extra for him to try to come out on Friday, to which he agreed. Friday comes and I had asked him to let me know if he's likely to come out that day. He tells me that he couldn't make it that day at 7:30PM which was odd but things happen so I hoped he'd be able to come out on Saturday. Saturday comes, he texts later in the afternoon that he's busy and would come on Monday at 12PM. I didn't want to try to get a Sunday appointment at that point so I let it be. Monday comes and he's not here. A little while later he lets me know he's on his way, arrives at 1:30PM, gets the job done, and then we parted ways. Obviously, this was not the kind of service I expected to receive. I felt mistreated because of the following reasons: 1. I could have had someone else come and finish the job by Friday or Saturday. I completely would have understood if Jorge was unable to come but he sold me false hope and I believed it because, 2. I didn't want to rent a vehicle until he could come out but I could have! I thought it would be unnecessary since he'd definitely come today, tomorrow, the next day, when Christ comes back, etc. 3. I have lost earnings for nothing when I could have rented a car out and recouped some of the expenses that I had incurred and will incur because, 4. The car still failed inspection for another reason I didn't think would fail it and had I been working this past weekend, I would have been in a better position to get that new issue fixed. 5. I can't legally drive on public roads because the grace period has passed. Though it was the module techs who delayed the module, I had asked Jorge if he would be able to take off the module one day earlier so we could avoid a situation like this. He said he would try but he never confirmed it. The first appointment took literally 20 minutes and I would have paid extra for him to come the day before at an off hour or something so the inspection window would have less risk of closing. Though fixing this ultimately didn't stop the car from failing inspection again, at least I would have had more time to prepare for the next repair BEFORE the window closes. 6. After all of this grief, he was still late by an hour and 30 minutes on Monday without a single word of acknowledgement of the fact! I am so angry and disappointed in the way this all turned out. What had started off as an exceptional service has ended up costing me what I never expected it to, simply because an edge case scenario could not be handled properly and professionally. I hope Jorge can clarify any wrongdoing on my side and maybe rectify his end. I still reluctantly encourage anyone to give him a chance based on the other reviews written about this business and the factoring of "things happen"-ing, but he has lost my confidence. This is technically a one-star review but I didn't want to be any more blunt.

I had such a great experience here - I originally went in for a brake inspection after another…read moreshop told me I needed work done, and Kevin took the time to thoroughly check everything for me. Not only did he explain things clearly, but he was also honest and reassuring -- he let me know my brakes were actually in good condition and didn't need any work at this time. That kind of transparency is rare and very appreciated. What really stood out to me was his integrity. He didn't try to upsell me or push unnecessary repairs, saying "sometimes you just gotta help people out." That genuinely meant a lot. It's hard to find a mechanic you can trust, and this experience gave me a lot of confidence in coming back here for future maintenance. Highly recommend to anyone looking for honest, knowledgeable, and kind service.

Amazing mechanics doing honest work, enjoyed my experience getting my car serviced. The pricing is…read moresuper reasonable and they were very transparent about what had to be done. Super friendly staff. Definitely recommend taking your car here. They will be our go to for both me and my boyfriend's auto needs.

Extremely thorough and detail-oriented mechanics, not to mention honest and reasonable.read more

Easy to work with and felt I was charged reasonably for the service requested. I had the brakes and…read morerotors replaced since the car was shaking during braking and making noise during acceleration. They unstick a rear caliper and all the issues are solved at a reasonable cost. Would do business again.

My wife and I have taken our cars to Haas Auto for years. This is the mechanic you've been looking…read morefor, they are knowledgable, and provide excellent service at a great price. They have never tried to up-sell us on an unnecessary repair, they clearly explain what the car needs, and what kind of repairs might be needed when. They do routine maintenence on most types car but can also troubleshoot complicated or confusing issues and will work to find the correct repair in the least expensive way. They are reliable, personable and professional.

I asked them to do a PPI on a vehicle since I live in Michigan. The report was a bit unconventional…read morebut talking about it cleared up things. Bill is very knowledgeable.

Trustworthy mechanics with great customer service. Family owned shop. Reasonable prices…read more They work on classics, high end sports cars, European cars, and general American made cars, all with expert care and diligence, I normally do my own work because of the bad experiences and poor workmanship from dealers and other shops. I don't hesitate to use Clark's, even with my Corvette C8. First mechanics shop I could recommend in 30 years.

If you own a Corvette, old or new, and live in northern VA, you should be taking it to Clark's for…read moremaintenance! Dave, the Corvette specialist, goes above and beyond to keep my 1993 C4 running great, and their pricing is very reasonable.

Have been going here for years and this is the best auto shop on the planet. Wouldn't go anywhere…read moreelse with my car. The entire experience is always fair, honest, efficient, professional, knowledgable , skilled and talented from customer service, to the diagnosis, to the repair, to the final bill. Started going here after having gone through several botched jobs at some of the best known names in auto care. Gotta give a special shout out to Jenna. She ROCKS and always goes the extra mile for her customers.

Long time customers who have become friends. We trust them…read moreand value their honest and good service.

John has been working on all our family cars for over 10 years. He along with his staff, I whole…read moreheartedly endorse, and consistently recommend. His honesty is demonstrated in the money you save, along with his exceptional work. I wish I could give Olde Towne 20 stars.

Quality friendly prompt service this and every time some service is called for. Easy and responsive…read morescheduling of service also. The cost for the service required is reasonable also.

Jim and Chris has been very helpful with getting me scheduled with oil change services for my Audi…read moreQ3 and they have followed up to ensure that their services has met my expectations and that my vehicle is working properly after they have serviced it. Their prices are very respectable for the type of maintenance and customer service they provide and it might be a bit more expensive than other places I've inquired with, but through conversations with them and actual experience compared to other places I've been to, I most definitely trust their services more. Highly recommended especially if you value the maintenance your car goes through.

I try to do all auto repairs myself, but the few times I've been unable to get something done, Coho…read morehas done a fantastic job, and at what I would consider to be a great value. Communication from the front desk, whether text (preferred) or over the phone is always top-notch.

Great service!! Incredibly friendly!! Helped my husband with his F-250. I cannot recommend them…read moreenough.

From the owner: Services: Brake Replacements, Electronic Diagnosis, Engine…read moreReplacements, Factory Services, Fluid Services, Light Replacements, Oil Changes, Safety Inspection, Tire Replacements, Tune-Ups, Engine, Engine & Transmission Diagnosis, Batteries.

I am a single woman, and can't trust just any service provider. I can trust Frank's! I have had…read morerepairs billed lower than quoted; had them check out my car, find no damage, and not bill me a dime; and had work successfully completed on my car for a fair price. Their service is outstanding, and everyone is friendly. I appreciate Frank's so much!

Frank's Auto is professional, friendly, responsive, knowledgeable and very reasonable. I highly…read morerecommend them.