Highly recommend Stephen at Brake Masters. He provided a very competitive quote for rear brakes and…read morerotors on my SUV, saving me about $200 compared to the dealership. His knowledge and genuine customer service were a refreshing change from the typical chain automotive shops. Communication was fast, the work was done in about 40 minutes while I grabbed a coffee, and he even offered to move my appointment so I wouldn't miss NFL Sunday. Do yourself a favor and book Brake Masters for your next job!

4th brake job with Steve at Brake Masters. He must be doing something right if I have been going…read moreto him for the past 11 years. Do yourself a favor and get quality OEM rotors and Pads from Steve. Stay out of the dealership or other shops who try to tell to tell you that you have additional issues. Honesty, value, efficient, and friendly is why Brake Master should be the only place you use to service your brakes. M

I had a very bad experience here with the owner, Park and manager, Neuman. I took my 7 series here…read moreto have my coolant checked for a leak. They refused to let me watch what they were doing even though I asked twice. I even offered to stand outside the bay, but again they refused. Their tech ended up mixing yellow coolant with my original blue coolant during testing. I know this to be true because not only did I see the fluid below the expansion tank when the tech asked me to view the car on the lift (so why didn't they allow me to do that before the test started?), but I also checked my fluid the next morning when the car was cold and the fluid was clearly a light green hue, a color I had never seen before. I had been checking my own fluid level over the past few weeks and topping it off with the right blue 50/50 mix that is HOAT compliant so I called Neuman on it, and he initially said they typically use yellow universal fluid which should not harm my car, so I asked him to verify with the tech how much fluid he put it in. The technician refused to admit he put any fluid in the radiator expansion tank. If he claims he didn't open the expansion tank at all, then how exactly was her performing a coolant leak test? He's either admitting he didn't do a proper coolant review, or he's lying about putting Prestone universal yellow coolant in my radiator expansion tank. Neuman hung up on me when I called him on it. This is a dishonest company and instead of resolving the issue like professionals, Neuman and Park argued endlessly and refused to disclose any truth. I would be very cautious about this outfit and whether all the positive reviews below are valid.

The owner is super kind and all the staff are wonderful!…read moreThey always finish the work quickly when I bring my car in. Last time I had a question about my tires, and they went out of their way to look everything up for me. They even told me to check other shops and make the best decision for myself -- they never pushed me to come to their shop. That kind of honesty and kindness is rare! I really love this body shop and highly recommend it to anyone. I'll definitely keep coming back!

I highly recommend Salam's Auto Service, the car repair shop at this gas station in the heart of…read moreFairfax City. Salam is professional and friendly, fair in his pricing, and he does excellent work. My spouse and I have taken our cars to him for oil changes, tire repairs and replacements, brake service, and more, for several years. We've been 100% satisfied every time. He's also a man of good character who's devoted to his kids and the community. A good mechanic may be hard to find, but Fairfax is lucky to have Salaam's auto service!

This review is for Salam, the mechanic. I went to another shop to get my safety inspection updated,…read moreand they wanted to charge me over 4 grand to get it serviced. Brought it here and Salam did great quality work for less than half the price. Will definitely be coming back for all my car services from now on. Would highly recommend!

I took my car to Min's Auto Service for some routine maintenance. The staff was polite and tried to…read morehelp, but the overall experience was disappointing. The work took longer than expected, and the final cost was higher than the initial estimate! While the repairs seem okay for now, the communication and timing left a lot to be desired. I wouldn't say it's terrible, but I expected better for the price!

Mr Min runs a tight ship. He is very professional and every time I've had my vehicles taken care…read moreof, they were ready on time. He gives options for new and rebuilt parts as applicable, and definitely provides competitively priced service. I have never been overcharged or pushed into unnecessary repairs.

I am a single woman who dreads having her car worked on. This place was absolutely amazing!…read more Honest, quick, very fair prices - I can't say enough good things about it. They are down to earth and accomodating. Ladies, this is the only place I will go to from now on for any car repair and I highly, highly recommend it.

From the owner: Receive the Dealership Experience without the Dealership Prices!…read moreSpecializing in European Automobile repairs. Over 10 years trained and certified for Volkswagen and Audi repairs. We will do what it takes to create a positive experience for both you and your vehicle.

DO NOT BUY FROM JERRYS FORD…read more My husband traded in his F150 during the 0% financing event. A few weeks later we get a call from Ford Credit saying we haven't been making payments on our old truck. We told them it had been traded in. The dealership never paid off the original loan. It took a couple of months to get this issue resolved. My husband could never get anyone from the dealership on the phone and the person from corporate helping us also struggled. My husband paid for the prepaid maintenance package and when we went in for our first oil change he was told there was no maintenance package in the system. We use a different dealership closer to home for obvious reasons. When he bought the prepaid maintenance he was assured that it was accepted "nationwide" and when he mentioned the dealer he would be using they said "oh yes, they take it there". I have called a few dealerships closer to me and nobody takes it. I could maybe understand an initial issue with paying the truck. Especially if it had been resolved quickly. But it is impossible to get them on the phone. And then the maintenance package is just adding insult to injury. I would NEVER recommend this dealership to anyone.

My wife and I bought a truck here in October 2014. The vehicle is great, the salesman(Joe Regan)…read morewas nice. There was only one thing bad about this experience, and that was the long wait we had before receiving one of the rebates promised at purchase. Ford had a $500 rebate for college students. My wife qualified as a part time student at Strayer. She sent them the transcripts as requested, and it took 5 months to receive the check. This was with her calling all the time, to Ford, the dealership, Ford credit, and getting the runaround. There seems to be no accountability for these things. I don't know if other brands or dealerships are different, but this was excessive. In the future, I will not count on any rebate that is not immediate, as we put more time and effort into getting this than it was worth. The truck has been flawless, and we finally got the check. I would have given 5 stars if not for the long wait (and twenty-plus phone calls made by my wife to keep this from being forgotten).

Come in with a cooperative attitude and you'll get the services you need. Ricky was very helpful…read moreand kind throughout the 2 day repair (alternator and belt) and everyone was communicative!

came in for simple tire replacement for one flat tire. had to go get the tire which took and hour,…read morethen another 2 hours because the machine was broken. so waited almost 4 hours for one tire. go someplace else!!

Lawrence was extremely helpful. He helped me figure out exactly what I needed and the work was…read moredone quickly and professionally. I'm really glad I took my car here.

Both times I stopped here during emergency they were able to take care of me right away. Fair price…read more. I wouldn't go anywhere else.