1. Quality Mobile Auto Repair

0

Fairfax, VA

Quality Mobile Auto Repair

5.0 (1 review)
Closed • 8:30 am - 6:00 pm

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Services - Quality Mobile Auto Repair

Auto brake repair

Auto engine repair

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2 years ago

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Really satisfied with Steve and Brake Masters Mobile Brake Repair and strongly recommend him for…read moreyour brake needs! I messaged the business on Yelp, and Steve was very responsive from the get-go. We first spoke on a Wednesday, and he was able to come to my office in Fairfax, VA that Friday. He was very communicative and punctual. Once he got there, shortly after seeing my brakes, he advised me that the lug nuts on my tires were over-torqued by the last shop that did my tires. This wasn't his fault, but he was exceptionally patient in helping me resolve the issue so that he could still fix my brakes the same day (he even gave me a ride to the body shop down the road to get my car!). He really went above and beyond. I also really appreciated how he explained everything along the way. He really puts customer service first. Overall, I strongly recommend Steve and his services. His rates are very reasonable, especially for the quality of his work and premium materials. I don't anticipate having an issues with my brakes in the future, but if I do, I will definitely be a repeat customer and will also recommend him to others.

Highly recommend Stephen at Brake Masters. He provided a very competitive quote for rear brakes and…read morerotors on my SUV, saving me about $200 compared to the dealership. His knowledge and genuine customer service were a refreshing change from the typical chain automotive shops. Communication was fast, the work was done in about 40 minutes while I grabbed a coffee, and he even offered to move my appointment so I wouldn't miss NFL Sunday. Do yourself a favor and book Brake Masters for your next job!

Jerry's Leesburg Ford Lincoln Mercury

Jerry's Leesburg Ford Lincoln Mercury

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DO NOT BUY FROM JERRYS FORD…read more My husband traded in his F150 during the 0% financing event. A few weeks later we get a call from Ford Credit saying we haven't been making payments on our old truck. We told them it had been traded in. The dealership never paid off the original loan. It took a couple of months to get this issue resolved. My husband could never get anyone from the dealership on the phone and the person from corporate helping us also struggled. My husband paid for the prepaid maintenance package and when we went in for our first oil change he was told there was no maintenance package in the system. We use a different dealership closer to home for obvious reasons. When he bought the prepaid maintenance he was assured that it was accepted "nationwide" and when he mentioned the dealer he would be using they said "oh yes, they take it there". I have called a few dealerships closer to me and nobody takes it. I could maybe understand an initial issue with paying the truck. Especially if it had been resolved quickly. But it is impossible to get them on the phone. And then the maintenance package is just adding insult to injury. I would NEVER recommend this dealership to anyone.

My wife and I bought a truck here in October 2014. The vehicle is great, the salesman(Joe Regan)…read morewas nice. There was only one thing bad about this experience, and that was the long wait we had before receiving one of the rebates promised at purchase. Ford had a $500 rebate for college students. My wife qualified as a part time student at Strayer. She sent them the transcripts as requested, and it took 5 months to receive the check. This was with her calling all the time, to Ford, the dealership, Ford credit, and getting the runaround. There seems to be no accountability for these things. I don't know if other brands or dealerships are different, but this was excessive. In the future, I will not count on any rebate that is not immediate, as we put more time and effort into getting this than it was worth. The truck has been flawless, and we finally got the check. I would have given 5 stars if not for the long wait (and twenty-plus phone calls made by my wife to keep this from being forgotten).

Quality Mobile Auto Repair - autorepair - Updated October 2026

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