Springfield Auto Body has worked on my vehicle a couple of times, and I'm always pleased with the professionalism and friendliness of the people I've worked with. I also appreciated the thorough explanation of the repairs I received when I picked up my vehicle. Hopefully, I won't need bodywork again any time soon, but I'll certainly retirn to Springfield Auto Body if I do. read more

I came in to get an estimate on my moms car for some damage done to the vehicle. The consultant at the front ,Brian was extremely helpful & provided all the information needed. The manager Johan was honest & transparent which is rare in this business. The technician Manny did a great job that you can't even tell anything happened to the car. They were able to install all original parts & finished the project before Christmas, which honestly was a miracle. Their work was precise, quick & quality work. Thank you to all the staff for completing it prior to the holidays! read more

Absoluetly best experience at an auto shop I've ever had (especially as a young woman!). Everyone especially Johan & Luie were so kind and explained every option to me, to help me make the best deal & save the most money! The service was extremely efficient with high quality & they finished a few days before expected! This is the only place I'll go to from now on! read more

I had a complicated job, expensive BMW parts, and it took time and a lot of communication. Johan and his team worked hard to create value, were professional, communicated well, and stood by their work. If you want honest, fair work done on your car, look no further. read more

Took my 2010 Jetta in for some much needed body work, which included rear quarter panel, front fender (driver side) rear passenger door panel and reattach bumper to frame. Extremely pleased with the result...car looks great, price was very reasonable (which I love as this was not an insurance project.) Jeff couldn't have been more helpful. If you are in need of any body work strongly suggest you reach out to Jeff at Springfield Auto...you won't be disappointed. Russ read more

Springfield Auto Body Inc. - A black Volkswagen sedan is parked on a paved outdoor lot, with a few other vehicles, including a classic off-road vehicle, visible in the background. The car's front and side are shown, with reflections on the surface indicating daylight. The vehicle appears to be in good condition. - Body Shops Near Me - Springfield, Virginia

Great work with fantastic customer service! Treat your car to their wonderful detailing, as well. I couldn't be happier!

After my car was rear ended, I was sent to Springfield Auto Body for repairs by my insurance company since it was a preferred shop. I was really happy with the service I received and repairs made to my vehicle. The repairs took longer than initially estimated, but the shop communicated with me about the changes often and took the time to explain everything really well. They also were very helpful in making sure the rental car company I used knew about extensions to the vehicle repair time so I didn't have to constantly call them. I also was able to drop my rental car off there for the company to pick it up, which was convenient and saved me an extra trip in the rental car company's shuttle van. I would definitely recommend this body shop if you are near the Springfield/ Newington area. read more

I brought in my car to get it fixed from an accident and they did NOT do a good job. We had to take it back because we noticed they hadn't fixed it right and RICHARD shouldnt be in the customer service department because of his arrogant attitude towards customers. He kept pointing out that our car was not a "luxury vehicle, a Ferrari or a bentley" so it wasnt going to be 100% done right. He kept arguing back and forth with me which is unprofessional so what im getting from this shop is that if you dont own a luxury vehicle you shouldnt bring it here. RICHARD isnt nothing but another front desk guy wanting to act like the owner with his know it all self. Please take your business elsewhere and away from Richard or else youll leave disappointed. After having to bring it TWICE they still didnt fix it right. They don't value their customers at all. read more

If I could give 6 stars I would! I cannot recommend them enough. My whole family have been using them for years, and each time they treat you like family. I felt safe, cared about and trusting every step of the way. By far the best customer service I've ever received. Richard and the other gentlemen at the front are the nicest people. read more

I highly recommend Springfield Auto Body on Alban Road in Springfield. I had a minor accident with my VW Beetle a few months ago, and brought it there at the suggestion of a friend. Jeff is the one I dealt with and he could not have been nicer, very helpful, patient and understanding. He promised me the car would look like new again and it sure was when I picked it up.! I have been so pleased with the efficiency of this business. Nowadays it is not so easy to find such excellent customer service, I applaud them! Thanks to Jeff and company! read more

Just got my Nissan Titan truck back,could not be any happier. Great paint job,under estimate and on time! Thanks Richard and springfield auto body. BH read more

My car was parked in the street in front of my house (on a dead end) and got hit by a FedX truck. FedX handled it fairly okay, and I took it through Springfield Auto Body for repairs ... Richard answered my call and was fantastic through the entire process. I am a texting kind of gal and he was happy to use my preferred method of communication to keep me appraised of the progress. It took quite a bit of time, three weeks from the hit until I picked up the repaired car, but that wasn't through any fault with the shop -- just dealing with third party insurer and the damage, once Springfield Auto Body got the car opened, was a lot more extensive than it looked to the appraiser who swung by my house to see it. Most of the time was spent chasing additional approval for the higher cost. Richard arranged for the flat bed to come out to my house and pick it up, and played phone tag with the FedX Accident Center ... he made my life very easy. I was thrilled with the work when I finally got to pick my car up today, and it was spic and span inside and out, which was NOT what it was when I got hit. It had been long overdue for a bath and a vac. So that was nice. And with some extra touch up paint he got a few extraneous scratches taken care of. If I never need body work done again you can be sure I'll go through Springfield Auto Body. And even though I wasn't on the hook for any of it, I think the final cost was extremely reasonable for the amount of work done, just under $2400 for extensive damage to the front driver side quarter and door. read more

I was referred to Springfield Auto Body by another local mechanic. We have been having a terrible week and a particularly terrible morning when I called them. They were kind and told me they'd like to look at the light before flat out giving a price since my car is kind of a pain to replace light parts & we weren't sure if it's just a bulb or the entire thing that needed replaced. So we drove over and they were so friendly and quick to check it out! They saved us so much money! Turns out they were able to just replace the bulb. They didn't charge us, just asked us to tip their guy $20. We gladly did that! They turned a terrible morning/week around and we are thankful for that. We are now able to get hubs car inspected and avoid it getting towed again.We will definitely be referring others here and be back whenever our cars have an issue. I am so thankful for the kindness they showed us. read more

My 2017 VW GTI sustained some damage to the passenger-side headlamp and surrounding fender and bumper. Having used Springfield Auto Body before and having been very satisfied with the service, I took the car to them for repair. It took them a few days to order and receive the parts needed but they completed the work in a quick but very accurate and satisfactory fashion. Upon arriving to pick the car up I was greeted by not only a very expert repair, but the car exterior was clean and shiny and the interior looked better than it had for a long time. I recall from my few former visits for body work that the extra attention to the overall cleanliness and appearance of the whole vehicle was a common benefit of using Springfield Auto Body. At any rate, while I hope to have no more need for body work for awhile, I have no question where I will take the car if and when I do. Great work, very personable staff, and a reasonable price for more than reasonable service. I thank them again. read more

These guys are fantastic... They're honestly some of the most pleasant guys I've ever had to work with in terms of body/maintenance work on my vehicles. The first time, I had gotten into an accident. Front of my truck was messed up... My insurance company recommended Springfield Auto Body... They took care of the repairs flawlessly, timely and with a great attitude. They also offered a warranty on their work... ...So a few months later, when I had some issues with my engine, I took the truck back to them. They checked it out with me, and after some investigation, determined that it wasn't an actual engine problem, but my engine didn't have enough oil in it (due to a car manufacturer issue that has been documented)... They GAVE me two quarts of the recommended oil, and had me on my way. If you're looking for TRUSTWORTHY work with GREAT customer service, this is your spot, hands down. read more

I just so happen to have two different vehicles needing body work done for accidents and took them both here. Neither one was finished in the time specified by the shop. However I will just stick to the first one my 2006 Honda Civic Bumper cover replacement. They did a good job however, on the day I was scheduled to pick-up my car and return the rental NO ONE Called to tell me my car was not going to be done until the following day. NOPE, had to find this out by myself when i called to check on my car late that afternoon and was told it was not going to be ready because of an incorrect and damaged part they received. (Gee, Thanks for calling me and letting me know ahead of time.) I found this Highly annoying and so did the rental car company and the insurance company I had to call after i found out i would need to keep the rental an extra day. They could stand to learn "Customer Service Skills" read more

I had been using this shop periodically over the past 30 years and enjoyed working with Jim Scott, the owner, at the old location nearby. I recently dealt with Richard and found him to be a know-it-all, not willing to listen to the customer, and extremely rude and arrogant. He continually argued with me and actually suggested I go elsewhere and I did. I brought my vehicle to a shop around the corner and got a no hassle repair that ended up doubling in cost from hidden damage. Luckily L&M worked everything out with my insurance, without need for my involvement, and did a great job. I will not use this shop again while Richard is employed there. read more

I had a accident in my 3 week old Toyota Tacoma and had Springfield Auto Body do the repairs. Jeff and his guys did a great job of getting it back to new looking. Jeff told me that it would be done in three days, on the third day he called at 12:00 pm and advised my truck was ready. Hopefully I won't need Springfield Auto Body again anytime soon, but if so I wouldn't hesitate to use them again. Thank you Jeff and crew for the fine repair work. Rob G. read more

Excellent service! I have nothing bad to say. Richard was very kind and helpful. I came in for a new bumper and it was done in 2 days. The quality of there work was great. Glad I found this shop. I will definitely be going here for any body repairs. read more

Springfield Auto Body did a fantastic job on my car after I was rear ended. Everything was professionally handled from the first minute I called them til I picked up my car (Thanks Richard for doing a fabulous job from start to finish). When I arrived in my neighborhood, everyone who has seen my car prior to the repairs asked if I got a new car. I highly recommend them if you need work done on your car! Thanks guys!!!! read more

An auto mechanic friend recommended these guys and they were great!.. SUPER-friendly customer service, a great price ( I got 3 estimates ) and a high degree of professionalism. My car returned to me not just fixed but WAY cleaner than I left it- shiny tires, interior vacuumed out and dashboard dust free. ( I hope they wore their Hazmat suits- my car was a MESS! ) Thank you, Springfield Auto Body for making a stressful situation a great experience in the end! read more

These guys are great. I started using them 15 years ago and then a few years ago I made the mistake of assuming that all auto body shops are the same. I discovered my mistake after a nightmare experience with their local competitor and I have been using Springfield Auto Body exclusively since then. read more

HIGHLY RECOMMEND*!!! Trusted place, no doubt one of the best Body Shops around the area ! Jeff and Richard will help you with all your questions and they have the best mechanics in the back that works very professional !! No add ons.. real trusted shop ! Low prices and fast work !! read more

Excellent, excellent, excellent! I came here with an accident claim (paid for by the other car's insurance). The shop is clean, well managed, efficient. Quick estimate, in detail, clearly explained. They worked me through the estimate. I had a little other work done as well while it was in the shop. All work was completed ahead of schedule. Absolutely perfect. Perfect paint match. Perfect repair. Looks as good as new. I live near Philadelphia (work in DC, so down for the week of repair anyway). I'd practically say it would be worth bringing my car here in the future for ANY work, even if it is almost a 3 hour ride. read more

I'm a repeat customer. My first was years ago to repair some parking lots dings and dents. My second just occurred after my vehicle was hit by an SUV. SAB did a great job! They kept me in the loop on the progress of my vehicle and answered all my questions. My vehicle looks great! I highly recommend them. read more

I was involved in a hit and run accident after only having my vehicle for 5 months. These guys were great! Very helpful, kind and professional. They handled everything for me (to include calling Enterprise for my rental). They did an exceptional job and my vehicle was ready in the time it was promised! When I picked it up, Richard walked out with me to make sure I was completely satisfied before leaving. I hope I don't have to use their services again in the near future, but I would highly recommend them! read more

I usually forget to write reviews especially when they are good experiences. I came to this place to get my car fixed. Some bodywork needed to get done. The quality of work is excellent, but that's not the best part. Customer service goes above and beyond and I think this is something that not a lot of places pride themselves in any more. I definitely recommend this place and will come here again if I need any bodywork done on any of my vehicles. Thank you guys!!! read more

I chose to go here after being recommended by my insurance company. Although it took longer than expected, my car turned out great. I couldn't be happier with the work, and my car looks brand new again! They even detailed inside and out, which was a nice surprise! read more

Being a female, I am always nervous when I have to do anything car related for fear of being taken advantage of. I was recommended Springfield Auto Body by a co-worker due to their professionalism, good customer service and excellent work. They staff did not disappoint. I don't want to ever be in need of an auto body shop again, but if I do, I'll definitely be headed back to them. read more

Wow this place exceeds all expectations!!! I I brought my car in after an accident and they were professional, nice and timely. I felt the pricing was extremely fair and the work was outstanding. If ever needed don't hesitate to call this establishment. Everyone there is great, but Ralph Potts is amazing!!! read more

Richard was extremely helpful and they rectified my issues very promptly. Great customer service and reasonable prices. Highly recommend!

Just had some minor ($1600 worth!) of dents and door hinges repaired on our "well used" family van. SAB were the best price of three quotes and did a great job on the repair. The new owner is obviously dedicated to customer service and satisfaction. read more

Came here for a damage estimate and they did everything they should've! Quick and easy :)

I recently got into a hit and run car accident and found out that my insurance wouldn't cover it. Long story short, I took my Kia to Jeff at Springfield Auto on Alban road for an estimate. He estimated it would be close to $2000 for the damages. After the work was complete, which only took 2-3 days, Jeff called me back with good news. He found that they got the supplies and parts cheaper and saved me $500 and they did a GREAT job on my car. I needed some mechanical stuff, a new wheel and some body work. He just fixed the mechanical problems and fixed/secured my bumper. I don't have to get body work now annnnnd they washed my car. Springfield Auto didn't BS me on anything, didn't try to sell me or try and tell me that other stuff was broken like a lot of other mechanics usually do. They were cheap, fast and very effective. Thanks guys!! read more

I was in a fender bender and Springfield Auto Body did an absolutely wonderful job. The quality of work and professionalism exceeded my expectations and I was highly satisfied. Thank you! read more

Let's see, I don't even know where to begin. I have brought 2 of my vehicles here as referred by insurance and the service is just downright horrible. The staff is rude and full of lies. I was estimated 2 weeks to repair the car but ended up taking over a month. My rental expired and was unable to get it extended. I kept getting the run around and was told my vehicle would be ready the next day...BS! The man said you don't want us to rush and do a bad job, do you? So I decided to drive by the shop and check on my car and what did I see? My car was STILL SITTING IN THE LOT with the damage! I have had the worst experience with this place and I'm fed up with them. Never going back again. read more

This is my first yelp review because I am so annoyed. We've used this shop twice. First time, no issue. Second time, all headaches. We had a rear end collision with our minivan, and the back lift gate needed to be replaced. It was being covered by insurance. After the initial repair was done, the alignment of the door was not quite right, and it needed multiple return trips to the shop. Although they were very friendly and helpful initially, as we needed more tweaking, they got much more unfriendly and ended up almost hostile. At the end, they said that there was no more they could do, even though the alignment was never perfect and the door does not open as far as it used to. This all happened in 2013. Fast forward to 2015. Last week, the hinges on the door started failing, hinges that they replaced. I took it to the dealer, and they said it was due to the prior work and that I needed an autobody shop. Sooo, back to Springfield we went. Now they are claiming that the new issue is not related to the work they did, and they are refusing to fix it. They claim something must have happened to cause the problem, which it did not, as evidenced by the fact that there is no other damage on the vehicle. Their new estimate to fix it is another $1200. I am off to a new shop, but I am very mad that they will not stand by their supposed lifetime warranty and own up to the fact that their work did not hold up. read more