This place checks all the boxes, starting with fantastic customer service and communication throughout the whole process, fair pricing, and quality work. I highly recommend Marvin and the team at MTR auto service. You can see the before and after pictures. I will return for future auto service. read more

MTR Auto Service - After the repair: new taillight, fixed scratches and paint on the bumper. - Auto Repair Near Me - Lorton, Virginia

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I have bought in my vehicle for tires mount and balance service. Marvin and his mechanic have done my family vehicles in the past with great care. The shop also do automotive painting, mechanical repairs, and frame pulling for collision vehicles. Be sure to stop by with your vehicles. Marvin will take care of your vehicles with utmost care. Thank you Marvin and his staffs. read more

I've been going to MTR for well over a decade, and I wouldn't go anywhere else. Marvin is awesome and his team are just as fantastic--always reliable, helpful, and kind. They treat you with respect, explain things clearly, and get the work done efficiently. I've recommended MTR to a lot of my friends who have started going there as well. After so many years, I can honestly say they've earned my complete trust. If you're looking for a shop that truly cares, this is it. read more

Marvin was fantastic! Very reasonable quote and excellent costumer service. Thank you!!

Brought two new tires for installation. Ended up with nicks/scratches on rims and low air pressure on left rear tire. Took it back to address the issue. They remove the wheel, over pressurized (over max load) it and checked for leaks. They said it was fine and no leaks. After two days, low pressure on my left rear tire again... Tried calling, but no answer. Bottom Line: Shop is dirty (You'll see it) and the mechanics lacks expertise. Mechanics were dishonest, damaged my rims and covered it up by painting it. They couldn't do a simple tire removal and installation, can't imagine what they will do for other services... You're welcome, to those who read this review and staying away. I'm saving you from future troubles. Should've trusted my gut feeling to turn back when I arrived. Not sure how they have such an amazing review... paid services? read more

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AMAIZNG! My haircut experience was awesome! Love my hair, I feel so much better! She gave a quality service and was very quick

Great customer service! Thorough communication throughout the entire repair process, no surprise fees/costs. Highly recommend their service to anyone in need of repairs, or automotive related needs. read more

Hard working mechanics you can trust. They don't try to squeeze extra money and they do a great job!!

Marvin has been servicing my vehicle for months now and I trust his judgment on what work that is needed for my car. fair price, honest and dependable. read more

always super quick and the customer service is outstanding!!! thank you to everyone in the shop and office!!! read more

Came here for a simple Safety Inspection. These guys decided to overcharge me and claim it is a service fee. This is so exhausting. I have reached out to the Consumer Protection Section of the Attorney General and the State Police. Shops like these are the reason why people hate and don't trust auto shops. These deceptive practices of random service fees and lack of transparency. On top of that, there was grease all over the interior handle of my car and it reeked of cigarette smoke. Avoid this place if you value your car, time, and money. read more

Moved to a different location but same fast and professional outfit. My daughter had some body work done and I went in for a tire patch. They are my go to auto repair shop. read more

After repeated delays in returning my vehicle, my car was returned after two months with basic features like windows and door locks not working. Furthermore, multiple pieces of trim were missing or broken and I even found a liquor bottle in the console (I don't drink). My insurance company (Geico) investigated the issue and found out that MTR Auto Service did not replace the parts that they charged me with, and they even caused further damage to my car while attempting to fix it. Now the loss is over $10k. The owner of MTR Auto Service, Marvin, was combative and in denial when I brought up the issues. Multiple attorneys are willing to take the case since it is obvious that MTR deceived a client by pocketing money but not doing the work. I will also contact the state agencies responsible for regulating business practices. read more

MTR Auto Service - Proof that I actually used the service. - Auto Repair Near Me - Lorton, Virginia

It's a hard thing getting a state safety inspection these days. A lot of garages don't have inspectors any longer or they are out sick. I called a few places and had no luck. MTR to the rescue! They were able to do it right away and they didn't try to upsell me. They were friendly and had a nice waiting room with ice cold A/C and comfortable places to wait. I'll be back in the future! read more

After previously going to a different auto shop, having a horrible experience and them trying to over charge me for things I know I didn't need. I ended up walking out. I found this place and saw it had 5 stars (from recent clients). I visited this shop for the first time and will give it absolutely 5 stars as well. I went in for service and they checked to see why my engine light was on. They were able to tell me exactly what was wrong with it and did not charge me for anything I did not need. All I needed was a tune up. They were honest with reasonable prices. I will definitely return and recommend this place to anyone. read more

Always great service at MTR, Marvin is the man. Def check them out for anything you need!

A spot I definitely recommended to everyone! I needed to get the side of my truck buffered due to an accident. The first shop I went to quoted me $3200, and then $2000 with different paint and waves still on the body. These guys quoted me $800 with same paint and 90% restoration. The left the truck looking like I just bought it! Definitely coming back here for any automotive issues in the future. read more

I recommend Marvin and his guys to anyone who is having car trouble! They do great work and are always so professional and kind.

Easily one of the best experiences I've had for auto service. I shred a tire on a pothole and ordered new wheels and tires but needed help installing and getting an alignment. The lady at the front desk was very helpful and let me know I can bring it in no appointment needed. I brought it in on a Saturday and they let me know how much and how long. 2 hours later they came back and let me know the install went well, and checked my alignment and determined it was still good. Overall, they charged me less than the quoted price to install and didn't charge me to check the alignment. They even wrapped my old tires and wheels in plastic so it wouldn't get the car interior dirty. 5 star service, hands down the best on the area. read more

I had to get an oil change and tire rotation. I emailed them to acquire prices and availability, the owner, Marvin, was prompt in his response. I definitely got good vibes from him. Overall, the service was on time. Just be warned, parking might be a little tricky since it's not so big. read more

I made an appointment and paid through groupon, it was my first time around the area. And i ended up in the back area of the shop. But they didn't ask if I was in the right store or not, I ended up paying twice because I didn't know I was in the right store, the receptionist didn't even ask for the voucher. read more

Marvin and his crew always come in clutch. Got the big 60k maintenance done which included all pads and rotors, brake fluid, diff fluid, serpentine belt, coolant drain and refill, and coolant hoses replace. Very very reasonable price, trustworthy and likeable mechanics. Always hard to find someone you can trust to do work on your car but look no further. Definitely recommended for small or big repairs. read more

MTR Auto Service - Tomei Titanium exhaust - Auto Repair Near Me - Lorton, Virginia

Honest shop, Marvin is the goat. Came in to get ss lines installed. His cost of labor($85 per hour) is less expensive than any other shop around the NOVA region. Trustworthy guy and gets the job done quick, would definitely recommend this shop to anyone. read more

MTR Auto Service - Auto Repair Near Me - Lorton, Virginia

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Recently had MTR install new front brakes, 4 new tires and a serpentine belt. The customer service what outstanding from getting the quote through yelp, until leaving the shop. It had been about a week since I left the shop, and it is also obvious that they take pride in their work, and did a quality job. Finally, the prices were better than the leading competition in the area. (Contacted several top rates shops and mobile shops) I will definitely be back for any other vehicle needs. read more

They replaced my breaks and power steering pump for a good price. I bought my own parts. Took them about 10 hours to complete and my car drives brand new. read more

My husband and I have been taking our cars to MTR for the last three years. They are efficient and dependable! I haven't taken my car anywhere else. Even for a simple oil change. read more

Fantastic experience. Received a quote online for a very reasonable amount and scheduled an appointment. The front desk was friendly and had my car ready in around an hour. I definitely plan on using MTR again in the future. Great shop. read more

Amazing and fast service- I called on a Monday to see if they could replace the tires on my 2009 Camry. They did in a couple hours on a Saturday and for the price quoted. No fuss, easy peasy and very friendly folks. Will definitely use again! read more

Received a quote fast and they had the best prices in the area. I scheduled an appointment and was in and out. Great service and was happy with the work. read more

Came in today for a full synthetic oil change, and overall process was no longer than 15 mins. Very impressive, customer service is unmatched. Definitely recommend this shop for all your automotive needs. read more

Brought my 2014 Wrangler (lifted, 35" tires, Edelbrock supercharger) for a tire rotation and oil change. MTR was fantastic and did a 5 tire rotation and oil change in less than an hour. They were priced incredibly well and the service was awesome. Highly recommend MTR Auto Service. read more

Marvin and his staff were friendly and provided great service to my car. This first visit was smooth, quick and easy. I left feeling like a valued customer and will definitely return for my next auto service! read more

Great customer service and very competitive prices. Able to accommodate last minute and fast. Amazing work guys!

Marvin is the nicest shop owner I've ever had the pleasure of dealing with. He replied back to me with a quote super fast, and one that was less expensive than anywhere else I had called. He stayed in contact with me anytime I had a question and was more than willing to help me when I needed it. He was honest and I loved it. I will gladly be back to do my business here as long as I'm in the area! Thank you Marvin!! read more

Great service, fast, and Very friendly. The are VERY well priced and thorough. We will absolutely be returning customers.

I had to have some extensive work done on my car, replacing the engine after a blown head gasket. I spent a good amount of time searching for a mechanic shop with reliable reviews that would give me a competitive quote and that showed it knew all the details that would go into such a big job. Marvin and his team at Mtr Auto were the best! Marvin was always communicative, straight forward. His team didn't miss a step in coordinating with the engine provide and myself. Two weeks later, no issues and the new engine is running smooth! I came across a lot of not great mechanics in my search and am really glad I found Mtr and they could help me out. I 100% recommend them. read more

There no words to begin! There not enough stars to rate this ! Marvin is beyond amazing! New to the area and each time I needed help it was a last minute emergency type of thing and he not only fit me but he completed the task so quick, gave me updates throughout and even brought the car back to me!!!!!! In the past two weeks he has been a life saver twice! I will def recommend his service and company to any and everyone as well as be a forever customer now! read more

Have you ever received a huge car bill, felt like you were getting ripped off, and daydreamed about a car shop that was 100% honest and did their best to make you feel taken care of? This is that car shop. I've been coming here for the past 2 years, and I'm ashamed to admit that I've not written a review until now. I'm going to skip all the straightforward stuff (oil changes, tire balancing, fluid topping) because they are outstanding at that and there's not much to say beyond that. I'll give some personal anecdotes. But first, in case you don't want to read everything I'll give the anecdote that prompted this review. I heard a squeaking sound from my wheel, and due to some recent bad luck, I assumed the worst. A bad wheel bearing, maybe rotors and brakes would need to get replaced, or even a ball joint or something. I took it to the shop, explained the issue I was having. A road test was performed. Then Marvin asked me to come outside with him. He showed me my car, showed me my wheel, and then started to wiggle the HUBCAP/WHEEL COVER back and forth, which prompted the squeaking sound that struck fear into me. He laughed, I laughed, gave me back my keys and sent me on my way. No charge, and he was very kind throughout the entire process, very understanding. I wonder how many other shops would've just tried replacing parts till the noise stopped rather than actually look at my wheel. Probably an exaggeration, lots of fine shops out there, but I can tell you that MTR Auto Service will actually look at your car and diagnose the issue you brought it in for. No fuss. Now on to the other anecdotes if you're still interested. - On several occasions when something was wrong with my car, Marvin walked me to the back of the shop and showed me exactly what was going on and told me exactly what would need to be replaced. If I had any questions, he would take his time to answer them and make me feel like I wasn't in the dark. He would explain my options to me, tell me what needed to be repaired, what could wait, and even what would probably break next. - On that note, I can trust that Marvin and his team will tell me of any potential problems down the road. One of the biggest things with car repair is that you should replace something before it causes a bigger issue; today's $300 repair is next month's $1200 repair. When i take my car here, I know that they'll tell me about a problem before it becomes a catastrophe. - I work on my car when the repair is something manageable, but diagnosing the problem is beyond my abilities at the moment. But Marvin is great about diagnostic checks and figuring out problems, and in my experience at least he hasn't charged me ever for inspecting an issue I've been having, even if I didn't get it fixed at his shop that day. Plus when I mentioned I work on my car myself, he was very professional about it and didn't try to dissuade me from doing so or make me feel like I was taking away from his business. Getting your car taken into the shop can be scary, and I understand that regardless of the quality of work, a big bill is a big bill. But even if a repair turned out to be costly, I always drove away knowing that the job was done right for a fair price, and at the end of the day that's what you want when looking for your go-to auto shop. Can't recommend them highly enough. read more

Marvin and his team are very professional, knowledgeable, dependable, timely and provide a customer friendly environment.

Quick replies and excellent service. Reasonably priced as well. Will definitely come back in the future.