Merv's the best. He's been taking care of our cars for many years, and we wouldn't go anywhere else. About five times now, he's kindly and honestly advised us to replace a car rather than spend too much on repairs -- and he even checked out the cars we were considering on our test drives. Trustworthy, fair pricing, and genuinely nice, friendly people. read more

I became sick of all the auto shops overcharging for their services or charging for services not performed. I left my previous mechanic because of this constant attempting to overcharge me. I was so happy when I found Merv's. I thought they did good work and were honest. I was wrong. I brought my car to Merv's for service. I provided my own materials. My bill should have been around $30-$40. I was shocked when I looked at my bill. It was more than double what it should have been. I asked why it was so much. Merv, who was sitting in the front office began to squirm and told me it was because a wheel balance and tire rotation was performed. I immediately asked if it had actually been performed. I did not request that to be done. Rather than correct the invoice, Merv asked me if I wanted a credit. Really? You overcharge a customer and then ask if they want a credit. I was told that I had already received a discount because I provided my own materials. So, to recap, buying my own parts and not allowing a shop to overcharge me for materials is considered a discount. That's interesting....what Merv calls a discount is called fraud under Virginia state law. Buyer beware. The attempted gouge was far more expensive to Merv than he imagined. You have been warned. read more

Always great service. Parking is an issue. When my husband went to get our truck thank goodness a worker came along and helped him out.

Visiting from out of town I needed a new battery in my 2018 ford edge and was sent to Merv's by the battery store across the street. They took me right away and within the hour I had my new battery installed. Professional, courteous service. Very much appreciated. read more

Merv's is a long time business in the Springfield area. Always helpful and willing to give a second opinion.

Very thorough and professional service. Merv was curious and was good at communicating with me along the way. Highly recommend!

Today's a day when bad things turn out Good! Got a flat tire on the Honda Civic. There was a screw in the tire. I took it to a tire dealer in Springfield. They wanted $36.00 to repair it. I said no thanks and took it to Merv's Auto where we have been taking our cars since 1995. They greeted me with a Hello Mr Okon. They stopped their work and immediately took Rosie's tire and repair it. "It was a No Charge when I tried to pay. Rosie and I love Merv's Auto. It is the best care repair shop in Virginia. A Bad thing made Good by Merv's team. read more

Merv's Auto Repair - Rosie is smiling, she did not have to wait at Merv's. - Auto Repair Near Me - Lorton, Virginia

Picked up a nail in my 2012 Fiat 500. Brought it to Merv's and was blown away by the amazing customer service. Just won themselves a customer. Thank you!!! read more

Replaced Toyota Abs traction control. Excellent service at a reasonable price. Very easy to work with. Highly recommend.

I live in Arlington but my son and his coworkers recommended me to Merv's for an oil change and they are absolutely the best . Great customer service and straightforward pricing . I will be telling everyone I know to come here . read more

Merv's Auto Repair - Came in yesterday for an oil change . The ya rep the best ! Quick,friendly and affordable. - Auto Repair Near Me - Lorton, Virginia

Merv's continues to provide great, honest, and reasonably priced services. I've been going to Merv's for 8 years and have always been pleased with the service my family receives. I do not trust any other automotive shop to treat me as great as Merv's. I appreciate that Merv himself continues to work on cars. Great team, reasonable prices, and high quality service - that's what we always receive at Merv's. read more

When I had an oil change completed by another auto shop, they indicated engine oil was actively leaking from the passenger side of the vehicle and that I should have it checked. The dealership would charge me $183.00 just for a diagnostic check. I took it to Merv's and in less than a day, they checked for the leak and did not find anything unusual. They ended up charging me nothing for the evaluation. This is an incredibly reputable, reliant and trustworthy auto shop. I will not veer from Merv's again for all my routine maintenance and car issues. An outstanding business. read more

I'm glad I found this reliable auto repair shop. My auto technician, Tomas G was amazing! He deserves a huge shout out for fixing all the different issues my car had- and informing me of other issues that could arise in the future. We decided to fix the problems that take priority first. He explained the process thoroughly and inspired confidence in me. Being a woman and taking your car to the shop is not a pleasant experience. I have to run around and get multiple quotes, because auto shops are always trying to rip women off. It's the sad truth about the auto industry- but not anymore for me! I've already recommended Tomas to my family and friends. I am now a loyal customer thanks to him! read more

Looking for a shop to be better than a dealership. Came across Merv's. Unfortunately did not meet expectations. They had my truck for almost a week with little to no explanation and no apology or discounted price. Repairs needed were relatively minor and still cost almost $700. Wish I could take a pic of the bill and post here as well. read more

We love Merv's! Honest, reliable, friendly. What more could you want? We've been taking our cars and our kids' clunker cars here for years and they give an honest assessment and get the work done excellently. Several of our Honda's have 200k miles and we attribute much of that to Merv's great service. Definitely use them for second opinions on any dealer-suggested work. You'll be glad you did! Highly recommend (although a little nervous to let y'all know because now I may have trouble getting in!) read more

So glad my neighbor recommended Mervs to me. She and her husband have been going to Mervs for 15 years and now I see why. Everyone we spoke with about our 2011 SUV was friendly, knowledgeable and responsive. Scheduling was a breeze and service was thorough and done on time. All around great place. read more

I hate to write this as I'm really shocked at the "F.U" treatment I received after years and years of patronage. Car shops have such bad reputations, you can't help but rejoice when you think you've found a "keeper". Until.... they prove that you're just a gullible stupid "punter" (punter=customer) and the cliché is proven true. We had been to Merv's for OVER 10 years and... he's done pretty well by us. To keep a long story short, we had the original VW factory Control Arm bushings replaced by Merv's at the end of 2013 (Odometer 142,201- original - they last a long time!) Not the Control Arm mind you - just the bushing/s - just enough to be confusing. Job quote $450+. (bushings cost approx. $30 - Control Arm WITH bushings $100) **Note: To replace the bushing you have to use a press and remove the whole Control Arm. It's a huge pain so just replace the whole fixture for $100 with bushings. It is a no brainer - see later** These rubber bushings are good for years - they're suppose to be replacing the original factory with 140K on them. 7,600 miles later (od 149,801) - we're buying new tires due to worn out bushings - the bushing that should be new are obviously still the originals seen back in 2013! After a while (month) I recall that the bushings should be new (paid $450+) from Merv's and return the car asking if he could complete the work probably missed in error. (Trusting eh!) (so we're running $750 at this point with $300 in front tires) He palms me off with "you've probably done a lot of miles" (8,289). He agrees to check it out and returns the car in few days (enough that you'd think they'd done something) and I like the loyal "idiot" punter takes his word and drive off. I'm "SO" trusting I don't bend to take a look (they're really easy to see)! I could kick myself. 3,363 miles later (od. 156,676) ANOTHER set of front tires ruined (yes - the original VW factory bushings/control arms are still on the car!) (Running $1050 now) Tires are usually good for 30-40,000 miles for those missing that. They never did the work - twice! (waved me out the door happy as clams - probably had a good laugh about it too) With this POS car we were there all the time - we felt like old friends turning up month after month --- so you realize how despised you must be for the complete "F Yu!"- just as long as you pay the bill and know s*** about cars and don't check the work. Happy ending: I ordered new control arms with bushings ($100) 1AAuto and installed myself in 90 minutes. Never done it before and with amateur tools Total: $1150 plus all the past hours at tire shops, awaiting Merv "repairs" and finally the D.I.Y. . Would it have killed them to do the job and keep me as a customer? Check the photos of my old bushings at supposedly 11k miles old. Do you think the work was done? Of course not because they're the original 1999 VW bushings from the factory - LOL - all the way to the bank! There's an yelp review I posted years back (filtered) so you can see how things can be. No, I do not recommend Merv's - anymore. read more

Merv's Auto Repair - Bushings from hell. Chk my report. Failure to do these cost me $1000 overall. - Auto Repair Near Me - Lorton, Virginia

One of the negative side effects of being "discovered" via Yelp, is that a place may find it difficult to maintain its high level of service and quality due to increased business. I've been going to Merv's for YEARS and I've also referred customers either in person or through Yelp. However, my most recent experiences have not been positive. I used to be able to get an appointment in a few days, but now it takes at least a week before I can drop my car off. And when I did drop my car off recently, the usually friendly technicians were hurried and curt in their demeanor. A few weeks ago, I dropped off my car early in the morning due to a whirring noise from the front-end and also because the car was sluggish when braking. Around 11am, I received a call indicating that Merv's diagnosis was I needed to replace the wheel bearings on both front tires, and I need to have my brakes cleaned. Okay...I thought the wheel bearing may need to be replaced, but I was shocked at the price I was quoted -$850!!! I also was told because they were so busy, that if I wanted the work done, I would have to tell them NOW otherwise it would be a few more days before they could get the parts and schedule the work. Wanting a second opinion, I declined the work and told them I'd pick up the car after work. When I arrived around 6pm, I received something I had never previously gotten from Merv's...that hard-sell! One of the techs mentioned that driving on bad wheel bearings was extremely dangerous and that my tire could fall off, and that paying $425/tire for such work was what other garages would charge me in the area. But the kicker was when he said, "Merv HIMSELF drove the car, and this was his expert opinion of the problem". I once again, said thanks, but just put the tires back on the car and I'll be on my way for a second opinion. I'm glad I did, because thanks to one of my Yelp friends who recently referred me to her trusted mechanics, they performed the needed work for only $550! I wouldn't necessarily give Merv's a ZERO star rating since they did correctly diagnose the issue, but shame of them for such an egregious mark-up. But lesson learned for me, because this time I am NOT going to write a review of this new mechanic; but I'm sure in time, they too will also be discovered and experience the "blessing" that is Yelp notoriety. read more

hands down the only place I will take my vehicle to for whatever it needs. their staff are courteous and professional over the phone and in person. they plugged a hole in a tire right away for me, which any other place would've had me waiting 3-4 days. read more

Went in as my Chevy was running rough and requested an oil change as well. They diagnosed the problem which happened to be little to no oil in the truck. Very happy with this experience and will be back for regular service or when the dreaded "check engine" light rears it's nasty shine. read more

If Merchant's or some other bait-and-switch shop tell you your car needs urgent repairs now and they can work you in right away, say no thanks, buddy, and let the guys at Merv's take a look. They will tell you the real story, which will be a) you don't need the repair or b) we can do it for half the price or less. Just be prepared to leave your car a few days. It's worth it on big-ticket repairs. Honest shop. Here is a good example. My door handle snapped off on my Toyota RAV4 with over 200,000 miles on it. All I want is for the thing to open again. I don't really care about aesthetics. A new door handle or new door would have cost me big bucks but Larry at Merv's came up with this creative solution in photo while doing a brake job and didn't even charge me. read more

Merv's Auto Repair - Creative solution saving me hundreds. - Auto Repair Near Me - Lorton, Virginia

I took my 2010 Honda Accord to Mervs in Lorton Va. They told me that I needed 2 catalytic converters. They charged me $2600 for the work. I had to bring the car back 3 or 4 months later. Same problem.The catalytic converters.Once again They said they fixed it. A month later the engine light was on(P 420 code) same problem again. I spoke to Merv on June 14 2023.He informed me that he would not warranty the 2 catalytic converters.Have me some BS excuse about oil. They kept trying to sell me on a timing chain job.A good friend of mine recommended "Mervs." They ripped me off.Do yourself a favor and never take your car to Mervs in Lorton read more

I had some minor damage to the guard under my front bumper and to the front bumper itself. Merv's repaired the issue with a few bolts and a washer, and did it for free. They were fantastic -- as a single woman I always worry about being overcharged for work, but that was obviously not an issue here. I will recommend to all my friends!! read more

Merv's has been my place of choice to take my Dodge Ram Diesel for the last 8 years. Always do a fantastic job and they don't gouge you. For example, I needed some suspension work done a few years back. They told me I only needed one side done and I could wait to do the other side sometime in the future. Not looking to do unnecessary work on your vehicle. I appreciate their honesty! read more

I drove around for a couple weeks with the tail pipe making noise because I didn't want to deal with car repair places and knew that my dealer would be charging outrageous amount to replace the tailpipe and muffler on my 2008 Honda. A friend highly recommended Merv's so I made the trip to Lorton from Arlington to check them out. Wow - was I impressed. Everyone was friendly & helpful. I got an appointment to take my car in a day later & was so happy when Scott called to let me know I didn't need to replace anything [altho I was given the option of waiting for the part to be ordered and returning later ... and of course with a higher cost to me]. Instead, I could have Merv's excellent mechanics/welder cut out the section of rusted areas and weld new plates today - a real plus with added benefit of a significant savings! I highly recommend Merv's if you need automotive work. read more

No complaints. Every time I have brought my car here the price is much less than the dealer and they fixed it right the first time.

So disappointed.... Avoid coming here. After all the good reviews I had read of Mervs, I thought I'd try them out. Man I experienced the complete opposite of good service. I brought my car into Mervs for a check up and was immediately shoved out the door as quickly as possible. The customer service I received was atrocious from the man at the front desk. They didn't even listen to the problems that I was having with my car. The next day, I received a call at work from Frances and was then verbally ridiculed because I did not answer the phone the first time that he called me. Sorry Frances, I have a job. He proceeded to tell me that I needed rear brakes put in and that would solve my squeaky wheel issue. Funny thing is, the squeaky wheel was in the front. I picked the car up, in which the car was NOTICEABLY running poorly. It was working great when I brought it to them, just had a squeaky wheel.... I took the car home, did all the work myself and fixed the issues that Mervs had somehow caused AND fixed the squeaky wheel issue. And funnily enough, it wasn't in the rear wheels like the mechanics said. They were trying to sell me unneeded services. Every time I called after receiving the car and asked if I could speak to Merv or if they could explain why my car was running poorly after their services, the man at the front desk gave very rude responses and never allowed me to speak to Merv. All in all, when you take a car to a mechanic you expect friendly service, GOOD work done on your car, and not to be sold on services that you don't need. Which is the absolute opposite of what I received. Absolutely will not be coming back. read more

When we first heard of Merv's I expected to find a bunch of reviews. So I was very surprised to see that the last review was done almost 3 years ago. I'm a little reluctant to post a review because I do not want anyone else to go here. We heard about Merv's from my wife's coworker, and right before we headed over a neighbor recommended them as well. My wife's VW bug needed what we thought was a major tune up and oil change. After it was there a few hours we get a phone call telling us that it does not need a tune up; that everything looks great, and they don't even think it needs an oil change. Well, we told them that we wanted the oil change anyway, and that was that. After work we went down and picked it up. Which by the way, they are one of the few shops that are open late during the week. Most shops close around 5 which really sucks! Any how, this place is pretty great, and we will be taking all of our vehicles there from now on. read more

Have been bringing my car here the past couple of years. I like that they give you honest recommendations about everything, and answer all my questions, covering all different perspectives from factory recommendations to real world use. I've found the prices to be a bit high here, though not as bad as a dealership, but I would say it's worth paying for honesty and quality work. The reception/waiting area isn't what you may find at fancy dealerships, so I recommend that you plan on not waiting around the shop for your service. There are many restaurants and strip mall within walking distance. read more

While I did not get my repair done here this shop is very honest! I called and they gave me a quote for a repair. He told me it would definitely be cheaper elsewhere and referred me to another mechanic. It doesn't get more honest than that! I am thankful for the mechanics honesty and help finding someone who could help me quickly and at a better price. Thank you Merv's! read more

My husband and I have been coming here since 2009. We've taken our vehicles to other places for piecemeal work from companies like Jiffy Lube and Meineke and have had to come back here for Merv's to fix what those guys have messed up! Merv's replaced my brakes after Meineke did shoddy work on them. Merv's fixed my transmission after Jiffy Lube wrecked my transmission after messing it up after a transmission flush. Merv's took care of my husband's headlights after they failed inspection. The repair shop at the inspection station quoted double what Merv's did the work for! I won't go anywhere else. read more

My family has been taking our vehicles here for 30 years. They always do excellent work and explain what is malfunctioning and why. I don't know what has taken me so long to write a review! They truly deserve 5 stars. I've owned mostly VW's which are known to be expensive and difficult to repair (even getting a battery replaced is difficult!) but mervs has always delivered and it never takes too long. The staff is awesome! They always call to give you updates and let you know how pricing is going to be so there's no surprises. Great repair shop. read more

I have been getting my car serviced and fixed here for the past 20 years. In fact, I can remember when this garage was front facing Old Keene Mill Road. Merv and his team are a great group of skilled mechanics and they have the experience to tackle any type of mechanical issue for all different makes and models of cars. Over the years, they have always been respectful with me, an dIhave never had any issue with their customer service. Most recently I had the starter replaced in my 2001 Dodge Van. I felt that the repair cost was probably a tad higher than other places. However, I'm certain tha tthe quality and the expertise of their work was well worth it. Their loyal customers speak volumes about the quality of their service. Merv and his mechanics are really awesome, and I appreciate the care they provided for my vehicles over the years. read more

The old cliche that there's no such thing as an honest mechanic is once and for all broken my Merv's. Never has there been a more dependable, honest, professional and reliable place to take your vehicle. What I like most is they way they communicate. They explain what is wrong with your car, why is might have happened, and give you options on how they can fix it with upfront pricing and no hassle. I've been here several times over the past couple years, and have made this my go to place for all types of service. If your looking for the best shop in Northern Virginia, this it it. read more

This place is a gem. My father recommended Merv's to get my 2010 GTI serviced. He's been happy with their service, and after this experience, I too, am satisfied. Merv's was able to quickly solve all my car's issues, and they finished two days earlier than expected. I spoke w/ several technicians while my car was being repaired, and every one of them provided sound advice along each step of the way as the car was being fixed. It was reassuring, honest, and very professional throughout - there was no impression that anything extra was being sold, at any time. On top of that, their rates for service are TOP NOTCH. I paid less than half what I was expecting after getting a series of eye-boggling quotes from vendors around the DC Metro area. Sold. I will be bringing back my car here regularly for their services. read more

If you want an HONEST mechanic that charges reasonable prices, and will never try to talk you into repairs that aren't needed, go to Mervs Auto. We've been return customers for 20+ years. Unfortunately, Merv's has moved to a new location that's a little out of the way: 6829 Hill Park Dr, Lorton, VA 22079 read more

I've been a customer of Merv's for almost 20 years, and for good reason. The value and customer service has been fantastic. These guys are competent, honest and customer-oriented. This place is a real gem. A couple of examples: in 2005 I had a minor accident in which the rear axle of my Honda CRV was damaged. I looked around for ways to get this fixed, and Merv's game me the best solution - obtain a used axle and parts from a junkyard, rather than brand new parts. That saved me about $2,000, and the replacement parts have performed perfectly for the past 14 years. Second, in 2007, the air conditioner compressor in my Honda CRV exploded - literally. Merv's told me that yes, they could replace it, for about $1,500 - which was consistent with the costs I saw online. Merv's - specifically Larry who still works there - also told me, however, that Honda was having problems with its AC compressors, and suggested that I check with Honda about having them fix this problem, even though the warrantee on my 2004 CRV had expired by then. I did check with Honda, and they agreed to fix my AC compressor at no charge. So - in this case, Merv's referred me to a solution which cost me nothing, instead of taking on the work themselves. In this and other situations, it's clear that Merv's approaches each customer's situation from the customer's perspective. Wow. In a variety of auto service needs over the past 20 years, among a variety of vehicles, I have always found Merv's to be efficient and cost-effective. This is a family-style place. I trust them implicitly with my cars. Any questions? Please feel free to email me at skinsnats@gmail.com. John Quinn, Springfield, CA read more

Love them! Honest, upfront and accommodating. They've gone out of their way to help us during rough times. This family is grateful to know them. read more

Very nice, quality experts. Building is clean, customer service was amazing, cars good as new and cost was low as could be I highly recommend Merv's!! read more

We've had several issues with both of our cars that we knew would be pricey. As a young newlywed couple, Mervs has been so incredibly understandable with pricing. They are all around so friendly and helpful. Very great at communicating as well. As people who just moved to the area, we're excited we found a reliable place to take our cars. read more