Merv's the best. He's been taking care of our cars for many years, and we wouldn't go anywhere…read moreelse. About five times now, he's kindly and honestly advised us to replace a car rather than spend too much on repairs -- and he even checked out the cars we were considering on our test drives. Trustworthy, fair pricing, and genuinely nice, friendly people.

I became sick of all the auto shops overcharging for their services or charging for services not…read moreperformed. I left my previous mechanic because of this constant attempting to overcharge me. I was so happy when I found Merv's. I thought they did good work and were honest. I was wrong. I brought my car to Merv's for service. I provided my own materials. My bill should have been around $30-$40. I was shocked when I looked at my bill. It was more than double what it should have been. I asked why it was so much. Merv, who was sitting in the front office began to squirm and told me it was because a wheel balance and tire rotation was performed. I immediately asked if it had actually been performed. I did not request that to be done. Rather than correct the invoice, Merv asked me if I wanted a credit. Really? You overcharge a customer and then ask if they want a credit. I was told that I had already received a discount because I provided my own materials. So, to recap, buying my own parts and not allowing a shop to overcharge me for materials is considered a discount. That's interesting....what Merv calls a discount is called fraud under Virginia state law. Buyer beware. The attempted gouge was far more expensive to Merv than he imagined. You have been warned.

The entire team at Mike's Turnpike Auto are fantastic!…read more They are the most honest and fair-priced garage in the area. They are affordable and the quality of service you receive is top notch! This is a family-run business and Ben and the rest of the team always get the job done well and in a timely manner. The customer service is excellent, they explain thoroughly what is going on, and you know you are in good hands. We have used them for all our routine maintenance and just used them during a snowy weather related event. They were not only open but fixed the damage in one day! Simply wonderful!

Needed to get my Audi serviced because not every car mechanic knows what they are doing with these…read morecars. First stopped at K & B Auto and they referred me to these guys. Benjamin explained EVERYTHING to me and gave me options. THIS IS HOW YOU DO BUSINESS AND HOW YOU RETAIN CUSTOMERS! These guys didn't try to rip me off, overcharge me, or recommend unnecessary services. As long as I live in this area, they have my business for life! Honesty is the BEST policy.

I've been going here to get my car fixed for years. Best customer service ever…read more Great shop and amazing customer service.

From the first phone call to service and pick up this was a great experience. Our whole family now…read moregoes to him for repairs trusting the work will be done very well at a fair price. So happy we found Q auto service,!!!

I called ahead to ask if walk-ins were being accepted for an oil change. The phone was answered…read moreimmediately, as in K&B does not have an automated system to navigate through. Great! Upon arrival, I was welcomed and after filling out the intake form, my vehicle was brought into the garage for service. The lobby is very nice! There's comfortable seating, air purifiers, a coffee maker with assorted options, tv, relaxing music, and gorgeous live plants. As I waited, there was a steady flow of new and repeat customers. It was a great vibe. K&B's pricing is transparent and fair. They ran a complete diagnostic and I agreed with their honest recommendations. I am very happy I found this place!

If you have a Japanese or Korean used car, they're the specialists if you don't want to pay…read morestealership prices. Service is done on a first come first serve basis, no appointments required. They'll be honest with you about the work you need and don't need. Waiting area is clean and has cold water, and coffee. So far they've done a a/c compressor replacement, transmission fluid, and an oil change and I plan on continuing on taking my 10+ year old Toyota to them because I trust their care and attention. Thank you, K&B!

Very clean and quiet. Great service and the employees actually help you, not try to rip you off…read more They give honest advice and assessments not to mention the waiting lobby is a comfortable living room setting that includes snacks, beverages, bathrooms (very clean), television with remote, phone chargers, magazines, cushioned chairs. Prices for Inspections are awesome as well!

I've had a lot of work done on two different vehicles here. In the summer of 2025, my Honda pilot…read moreneeded a new timing belt. When I got the car back after $5500 worth of work, it didn't seem to be running quite right. I gave it a little bit and then started noticing an oil leak. I brought it back in and they reluctantly agreed to keep it to look it over. I didn't get a call back so they next day I called them and they told me "oh, we found a slipped seal so we fixed it, nothing we did wrong". Ok, cool. But my car was still not acting right and felt like it wasn't getting enough gas or power at first start up. It literally stalled on me twice when I first started it shifting into park. . I brought it back again and after convincing them to take a look at it, they told me nothing was wrong with the vehicle. They basically told me that looking over it would be a waste of their time and that the computer system takes a little while to catch up once "that much work" is done on a vehicle. Ok. Well, I guess I feel after that extensive of engine work, it should not be stalling out on me without explanation. So no, I will not be going back and will not recommend this place. How disappointing.

From now on, all of my car repairs and maintenance will be done at West Springfield Auto Care!…read more They diagnosed and fixed my coolant leak quickly, honestly, and at a fair price. I truly appreciate their integrity -- other shops might have tried to sell me unnecessary parts or services, but Scotty and his crew were straightforward and trustworthy. Highly recommend!

Great guys; great service on the whole. I had a noise coming from the area near the serpentine belt…read moreon my 19-year old car. One of their mechanics was kind enough to just take a listen and see what he could make of it, free-of-charge. When I brought it back for a more thorough diagnosis, they identified the problem (timing belt rubbing slightly on something due to tolerances that are too tight; addressed in a manufacturer's technical service bulletin from 15 years ago). It would have been a big job and a bundle of money to fully resolve the issue. Ultimately they (Brent) advised me to just let it go and keep an eye on it because it's not a "catastrophic" issue. Honest and much appreciated advice. That said, I also had another less satisfactory experience before this. Had a slow leak in a tire, so brought it in for inspection. They had a young (teen-aged) and probably less experienced mechanic patch the tire for me. He kept looking to the older mechanics for guidance, which didn't instill a lot of confidence. Sure enough, the patch ended up failing while I was on the highway. In the end, I had to replace the tire. Upon inspecting the old tire, the folks at the tire shop told me that the puncture wasn't close enough to the middle of the contact patch, but rather on the outer part of the tread, too close to the sidewall to be safe, which meant that it should've been immediately replaced, rather than patched. So, just make sure that Brent and/or one of their more senior, certified mechanics is taking care of things and you should be good!

This station advertises inspections/emissions tests online and on site 8am - 5pm. I arrived at 4:30…read moreon a Monday for an emissions test but was told that the inspector leaves early because he "lives far away" and that last call is usually 4:15pm. This is blatant false advertising hours of operation. No attempt by the staff to accommodate other than a "better luck next time". Don't go here.

Friendly folks here. Have got reasonable priced oil changes here. Unlike the dealership, you won't…read morebe waiting for hours. Time is money. Here I've also done state inspections. I like that it's next to Einstein Bagel. Old Keene Mill and nearby Rolling Road intersections are unique. Put your driving gloves on. Once in here plenty of room for cars or trucks to fuel up. Are they competitive price wise? In the square mile or so around here yes, but I do better in Burke or Franconia. You'll pay more, but it's not like that Georgetown station that's internationally known. Employees are friendly, and there's a store with the basics.

These guys are great! I needed my State Inspection renewed quickly while I was on a break. They…read morewere very friendly and offered me free coffee or bottled water. Very nice waiting room. Even though I did not have an appointment, I was in and out in 20 minutes.

I can't tell you how glorious it was to get back in my vehicle with the AC working!…read more The AC compressor (self diagnosed) went out in my 2020 Chevy. I was quoted astronomical numbers elsewhere for the repair - HRM did it for almost half. They confirmed my self diagnosis and completed the work within a few hours. They were friendly, fast, affordable and no bs! Ron kept me informed with updates, etc. I highly recommend them! Thank you everyone at HRM!