The entire team at Mike's Turnpike Auto are fantastic! They are the most honest and fair-priced garage in the area. They are affordable and the quality of service you receive is top notch! This is a family-run business and Ben and the rest of the team always get the job done well and in a timely manner. The customer service is excellent, they explain thoroughly what is going on, and you know you are in good hands. We have used them for all our routine maintenance and just used them during a snowy weather related event. They were not only open but fixed the damage in one day! Simply wonderful! read more

Mikes Turnpike Auto - Snowman! - Auto Repair Near Me - Alexandria, Virginia

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Needed to get my Audi serviced because not every car mechanic knows what they are doing with these cars. First stopped at K & B Auto and they referred me to these guys. Benjamin explained EVERYTHING to me and gave me options. THIS IS HOW YOU DO BUSINESS AND HOW YOU RETAIN CUSTOMERS! These guys didn't try to rip me off, overcharge me, or recommend unnecessary services. As long as I live in this area, they have my business for life! Honesty is the BEST policy. read more

Mikes Turnpike Auto - Top notch service! - Auto Repair Near Me - Alexandria, Virginia

Always excellent service. I got a laundry. List of repairs recommended by the dealership. Mikes was able to assess and determine that many of the repairs were really not necessary (ie, a supposed leak was just a smear, etc). Repaired just the items that were deemed necessary and price was very fair. Truly appreciate their honest and fair assessment. read more

I've been going here for 8 years! Get yourself a mechanic who is thorough and honest. Mike, and now his son Ben, truly embody this. They just saved me almost $1,500 that at first, insurance was refusing to pay. They found the problem by being thorough and made the repairs. So grateful! read more

Gone to Mike's Turnpike Auto for years. Now run by son, Ben. They do a quality job, fair prices. No BS to try to add things you don't need!

My name is LEE. I went to Turnpike Auto for an alternator replacement in my Mercedes S550, and Ben helped me. He was honest and very trustworthy. told me everything wrong with my vehicle, they have fair prices, and they even helped me with storage when I had an emergency. I definitely recommend this shop. I will be back for more repairs in the future. make sure you ask for Ben. read more

This place is the only auto shop where I 100% trust everything they say. They work fast and honest. Every time I call with a problem their only answer is bring it in whenever and they do everything they can to get me my car back as cheap as possible and as quick as possible. I will be coming here forever no matter how far away I live read more

I have been taking my cars here for years. Even after moving, Mike's is the only mechanic shop I trust and will make the 20-30 minute drive to see them. They never try to upsell you on unnecessary repairs, offer competitive pricing for their service and they usually have me in and out of there before I can finish my breakfast at Barnside. I cannot recommend them enough. read more

My husband and I have been going to this shop for years. Both father and son (Mike and Ben) very knowledgeable and honest. They are not here to take your money. They are here to inform what's going on with your car and help you pick what would be the best option to fix your car problem. The perfect place to go for any car problems you have!! read more

Great service and value, timely appointment with explanation of cost and service. Every person who has helped me there had friendly polite customer service. read more

Stay away! I brought my 2001 BMW 325xi to Ben for repairs. I asked him not to park my car close to other vehicles in the lot that might cause damage to my car. When I went to pick up my car there was damage to the passenger side mirror. Ben and his father, Mike, both denied responsibility, refused to pay for the repair and were rude and argumentative. Ben also forgot to reconnect the oil line that was disconnected for the job and refused to do so when it was brought to his attention. Ben also gave me a list of 3 parts needed for another repair. Thank goodness I didn't order the parts right away. When I went back to him, he said he made a mistake and two of the parts were not needed for the repair. Ben is very insecure and moody and has a temper, He is apparently still learning the business from his elderly father. I would never go back there again! read more

Ben is so straightforward, fast working and knowledgeable. Two great visits here. Diagnosed and replaced battery.

In my 50+ years of experiences (mostly bad) of putting my cars in the garage for servicing, I have finally found an honest business which offers great service, fair pricing and outstanding customer communication which is very rare indeed these days. The name of this garage is Turnpike Auto located in Alexandria West on Little River Turnpike near the Beauregaurd Street intersection. They have repeated earned 5 full stars for each of my visits there for car repair service. I rarely write reviews so this garage definitely stands out as worthy of the highest praise in a world of shrinking values where it is very refreshing to find great value along with excellent customer service. Kudo's to the Turnpike Auto team including the manager on duty Benjamin and their fine staff of qualified auto mechanics! Michael T. Alexandria, Va. read more

We are happy customers who have taken our cars here the past decade, and I don't know why I've never written them a well deserved review. Mike, and now Ben has always been the knowledgeable honest operators who are actual mechanics (vs. parts replacement shops)...something that is not very common today. From our Land Rover, Audis to Porsche, this shop has the know how, quality parts and service our family have come to rely on. Way to go guys!!! read more

I purchased aftermarket shocks for my Jeep Wrangler Unlimited and requested for the shocks to be installed without leaving the vehicle over night. I knew it was a stretch, but they made it happen for me. Greatly appreciated! The cost was fair, work done well; no complaints. I certainly will return in the future. read more

I should probably stop updating my reviews for this auto shop because they're never going to get less the 5 stars from me but this week they once again proved themselves to be the BEST. My best friend had taken her car in to get inspected and it failed the shop she took it to gave her an estimate of $3500 for all the repairs it needed. It's an older Nissan Xterra so we weren't surprised it needed work but I told her to take it to Mike's anyway because if nothing else she might be able to get the repairs done at a lower cost. We brought in the failed inspection sheet with the list of issues and their quoted price and left the car with Suni. My friend also asked them to change the oil as well since she was due. 3 hours later she got a call back from Suni, her car was done and the ONLY thing it needed was an oil change. The other shop had said her parking brake was broken and that she needed an expensive rear axle rebuild and seals replaced among other things. Mike's shop said NONE of that was true. Also that her car was running great for its age. So what started as a $3500 headache ended with being a $98 bill for an oil change, inspection (which they took care of for us even though they don't offer them.) and a couple bulbs replaced. I can't emphasize this enough if you like your car, your wallet and your peace of mind take your car to Mike's!!! They also just opened a second location in Capital Heights MD (301) 336-5623. read more

I have been coming to mikes for 3 plus years now. I lived near by and decided to give them a try from the good reviews. I haven't went to anyone since ! As a female it's hard to find honest shops that do not try and take advantage of me thinking I will believe everything that they say. Since coming here I have met an incredible team. Sung , the office manager is incredible and I always can count on him. He will squeeze me in on busy days and get me out in a matter of an hour. I do not trust anyone else with my car. I have moved and it takes me longer to get here but I wouldn't go anywhere else. They are straight up and do not try and sell you anything extra. Or sell you what you don't need. I have had many things done to my car such as oil changes regularly, brakes , transmission fluid change and many more services. I will continue to come here until I can't. This is by far the best experience I have EVER had with a mechanic shop. The only regrets i have is that I didn't find them sooner and that I waited this only to write a review. Since that is the reason I came to them in the first place. I recommend them to everyone I know and I hope you are reading this review and it helps you find a long term trustworthy shop to bring your baby. Make sure you call in advance because they are always busy because they are awesome !! Any issues that you may have with your car or even looking to buy a car this is your place 100%! Thanks team for always having my back and treating me with extreme care and loyalty! read more

Car was towed on a Sunday early afternoon to the shop...car would not start and would not jump start.. Left message about the car being there and dropped off the key through the Dropbox. Got a call an hour later he was at the shop and looking at the car. Needed new battery.. work was done and we picked up the car before 4pm... We told him we could wait till Monday but...he addressed on Sunday.. read more

Over the holidays, my Volvo had a sudden error message suggesting my car's coolant levels were low. I'd added coolant on my own and the errors messages continued, seeming dire. I pulled into Turnpike Auto just 10 mins before they closed and they quickly attended me, identified the root cause and GRACIOUSLY stayed late to fix the underlying issue. To say that I was grateful and pleased, would be a complete understatement. HIGHLY RECOMMEND and thankful to have such a high-quality, family-owned small business in our community! read more

Great service ! quick and very nice people , will definitely return for repairs . Highly recommend.

Have been going to Mikes for years - Mike and his team really are there to help you keep you car running well and always are very clear about what needs to be done and why. I can't recommend them enough for quality of work, fair pricing, and responsiveness.... Far and away the best experience with a mechanic I've had. read more

I brought my car in with a list of problems that I thought would take weeks to finish. They kept me in the loop as they were working on the car to offer options for solutions and their own recommendations and in just 5 days they were calling me to tell me my car was ready. I had a number of mechanics charge more and take their sweet time to get things done so I'll definitely be bringing my car here from now on. read more

Straightforward. Gave me recommendations. Got the job done. 5 stars for the following: Oil change Transmission fluid change read more

Since I took my car to this shop a couple years ago, I have not even thought about going anywhere else. The guys are always polite and helpful. This shop is honest and does not try to sell you any services you do not need. I've recommended this place to several friends and would recommend this shop in a heartbeat to anyone looking for a car shop. read more

Had to get an inspection and I called them, they said they don't do them but directed me to a COMPETITOR. That's some good sportsmanship. I'll go here for an oil change for sure read more

Excellent workmanship, honest and very reasonable prices. Mike stands behind his work. I highly recommend! read more

I'm ashamed I havent written a review for this place yet. I've been coming to Mike's since about 2007 as a recommendation from my cousin who lives in DC. At the time I lived in Temple Hills and would drive 20 minutes to get my car repaired because I trust Mike and his guys. Mike's is like finding a great hair stylists or barber. Once you find someone great, you don't want anyone else to touch your hair or car. read more

I've gone to Mike's Turnpike Auto for about 15 years. Mike is the best. Mike's Auto is reasonably priced and his mechanics are very skilled. He takes the time to discuss the issues and what your options are. You always feel like you are making well-informed decisions, being charged a fair price, and when you get your car back, it works great. read more

Turnpike Auto is the most honest, money saving mechanic service I have found in 22 years of traveling around the country for the Air Force. My wife and I have been bringing our cars to them for four years. Ive gotten oil changes, AC recharges, belt, tail light and tire replacement, and window repairs in a couple hours. Also, they always help me find the most affordable parts. It's hard to find an honest mechanic. We''ve been lucky to have been recommended to them by a cab driver who uses them as well. Ricardo read more

This is my go to place. Mike is a honest and down to earth kind of guy. He'll always tell the truth about your car troubles even if it means he won't make as much. He's just as concerned about giving the best values as he is of the quality and workmanship that goes into the repairs. I've had factory repairs where the doors don't seem flush after they work on them but that never an issue here. Every bolt is placed back and everything is flush. You wouldn't know someone even worked on it. Honestly you don't even need car insurance if you bring your car here. He works on all types of cars: exotic to your everyday to your work vehicle. It's always been a great experience here. No complaints. I highly recommend turnpike auto. read more

I stopped by to get a leaking tire fixed and was really surprised by the service. First of all they didn't tell me to leave it all day and were actually trying to get me in and out as fast as possible. They were very thorough as they checked over the rest of my car (oil, etc.) while they were working on the tire. Also, it was affordable. The tire had a nail in it so they patched it and slapped it back on for $15. It's right off I-395 at exit 3 so it's relatively convenient. I'll definitely be back! read more

After my regular mechanic (of a little over a decade) stopped answering/returning my calls, I took to yelp to find a replacement and found this gem of a place. Thank you reviewers! My BMW A/C started blowing warm/hot air. After two visits to my regular mechanic, they still could not locate the problem. They could not find any leaks and recharged/refilled the unit (twice) only to have it empty within a day. I took it to Turnpike Auto (Mike and the other workers were great and very knowledgeable) and they found the issue quickly (the pump/hose had a leak) and ordered the part. It was very inexpensive and way cheaper than what the BMW dealer would've charged. I had it fixed by the next business day. A couple of months into it and my A/C is still blowing very cold air. Thanks Guys! I will definitely be visiting them for all my automotive needs. read more

Being new to the area I used Yelp to locate a foreign car specialist. So glad I did. These guys know their stuff. Both Mike and Sung explained everything and offered solutions for other work that I'll potentially need later. This time i only needed my front brakes & rotors done. But, just based on their integrity and customer service alone, they've earned my business going forward. My parts were ordered in advance. And, they were super quick and efficient getting the brake job done. They were finished in roughly an hour, while I waited, with a price that wasn't as scary as the Benz dealer's. When they give you a completion time estimate. They do their best to honor it. As I waited, I watched plenty of happy customers dropping off and picking up their cars. Seeing this really gave me a warm & fuzzy feeling about choosing this shop for my auto repairs. Highly recommended! Will def return. read more

A few weeks ago, my car's engine light was on and the error codes called for a pricey inspection. Mike saved me $$ when he did a few car checks free of charge and found and connected a disconnected cable. This fixed the problem and the engine light has not come back on. I will definitely come back here with my car. read more

Amazing shop!! They are very informative and they do amazing quality. This is definitely one of the only shops I would take my car to if it didn't have a warranty. The price is a bit expensive but good work isn't cheap. Had my clutch replaced in my 94 Miata and they did great. They checked the whole car just to make sure nothing else was wrong. I would recommend this shop to absolutely anyone and I was a former mechanic and a current gear head. Cars are my passion and I can tell it's their passion as well. read more

Fantastic service! They replaced coolant thermostat for my wife's BMW 528i and I saved bunch of money compared to the dealership. Honest, reliable, and fast service. I highly recommend. read more

I saw this place had great ratings and reviews and my vehicle was overheating so I gave it a shot. I am extremely glad I did. As soon as I walked in I was greeted by Benjamin. A professional of the highest quality. I told him the problems that were occurring and he said give me a few while I take a look. Not even 10 minutes passed and he asked if I could follow him so he can show me what he diagnosed it as. Which is great, most places you feel scammed because you just go off their word. But not Benjamin and the team, they were scattered around my vehicle and showed me what the issue was and how it can be fixed. That shows a level of customer care that is unmatched in the area, and I appreciate them taking the time to show me. After that we discussed price and labor time, his timelines were spot on and the quality of work and care put into my vehicle felt like it was treated as one of their own. I would HIGHLY recommend this place to anyone who cares about their vehicle and they have another loyal customer. read more

Mike's great! Always tells me like it is..no fluff no bs. I'm very happy I found him. My VW is in safe hands with him. I live in MD but I always take my car or get it towed to him whenever I need to because I trust him and he knows what he's doing. read more

I have again received service here above and beyond what was expected. I got a flat on my way to work this morning and brought my car in, expecting to leave it and pick it up later. A mechanic came in before the shop even opened and patched my tire immediately, so I could still drive the car to work. Phenomenal service, cannot recommend highly enough. read more

I have owned and operated German vehicles (BMW & MERCEDES) for well over two decades. Needless to say I also endured a multitude of repairs ranging from brakes to engine replacement. I can honestly tell you that within that time, I have never met a mechanic who could compare to Mike and his team. Mike is one of the most knowledgeable, friendly, high end technician you will ever meet. His honestly, integrity and simple willingness to correctly guide you in making the best decisions for your vehicle is one of the most refreshing experiences you will ever have within this industry. He literally saved me thousands of dollars and went above and beyond in my opinion, making my experience the best to date. I highly recommend to everyone to give your vehicle to Mike and be assured that you will receive the highest level of mechanical care from one of the most honest technicians I have ever met! I only wish I could have found him earlier as the savings would have been astronomical! Thank you so much Mike read more