Honest mechanics that didn't try to sell me on a repair I did not need, and charged a very appropriate diagnostic fee for the services administered. I went in due to some brake concerns, and I was informed that it was just corrosion on my front rotors due to a lack of driving. To resolve the issue, they recommended pumping breaks a little harder to help the pad make better contact with the rotor. Will come again for future business read more

I'm honestly struggling to write a review as mine would just echo what everyone else has said. This is a good shop. Mechanics are honest, don't overcharge, and in my case, actually undercharged me the last time I was in. They only charged me for 1/2 an hour of work, $80, even though two different mechanics had looked at it multiple times to try to identify a slight rattling noise. They said it is not a safety issue, they will look again the next time I get an oil change, and if it gets worse they will be able to identify and fix it but as it isn't a safety issue they don't want me to put money in it unnecessarily at this time. They did let me know of some repairs I will need in the next year. I never feel like anyone there talks to me differently or charges me differently for being a woman, which is a stereotype you hear about mechanics (though honestly I've dealt with that more with HVAC techs, but I digress). When I dropped my car off on a thursday evening for a friday appointment, Rich called me back an hour later just to let me know he had looked at it already and didn't think it was anything to be concerned about but would do more work in the morning, which i really appreciated. When I was leaving after picking up my car I spoke to a woman who had been going here for, I think 15 years and said Rich takes great care of her antique car. The only other thing I'll add is the store has stickers on the door in support of gay rights and BLM, which you just don't see at mechanic shops, and I feel good about supporting a shop that supports my values. My assumption is the stickers signify all customers are welcome and will be treated fairly, which maybe isn't always the case in mostly straight white male-owned spaces. read more

My auto ac had ceased to blow cold air. I made an appt and took it in last Tuesday at 8:00 am. First time there; they listened to my report; told me what they would do to diagnose the cause; and had it done almost immediately . All it needed was some refrigerant; and they added a dye in order to determine if there was a slow leak somewhere in the system. Five days have gone by and so far, so good. No BS ; no additional charges or suggested service- even though I suggested perhaps belts and hoses might need replacement. Labor and parts came to $238- eminently fair and reasonable. read more

I haven't used Jim's automotive yet, but I consistently here this shop is trustworthy and honest. I've called a couple time to get quotes on labor. Unfortunately the particular work I needed for my specific vehicle he was not able to do but both times referred me to a shop that was. I have since used both recommendations. Most recently for a shop in Vienna that specializes in transmission and suspension repair. It was a clutch recommendation (no pun intended) that saved me almost $1k. I manage 2 cars in my household. I'll be bringing them to Jims for various fluid changes and other mechanical needs. read more

Honest and trustworthy local mechanic. They will share w you if unable to accommodate or fix. Highly recommend!

Nice people and redirected me to another person that could help even when they didn't have the parts

I've taken all of my vehicles to Jim's. They are honest, do good work, and have saved me a boatload of cash in repair costs compared to quotes from other local service providers. Always a great feeling when you finally find a trustworthy shop, and know exactly who to call when in need. read more

Seems trustworthy and honest. Think that I got a fair price for the work that needed to be done. Will definitely go back to them when I need auto work done. read more

Customer service was great and very patient answering all my concerns. Got my car looked at and serviced same day.

Easy appt. good price quick work A neighborhood shop! no waiting room but owner was nice and let me sit in his well-used office . He said there were a couple of coffee shops nearby. read more

I was on my way home from a 12 hour night shift when my car broke down. I towed here because of the reviews and they called 4 hours later with a diagnosis and a very reasonable price, by the time I woke up for the day my car was fixed. I feel insanely lucky to have found this spot! read more

Everyone on the shop was very friendly and accommodating. They also always charge fair rates especially for the area.

had a great experience at Jim's mechanic shop. Their customer service was above average - everyone was friendly, professional, and took the time to explain everything clearly. I felt comfortable with the value of the services provided, and there were no surprise charges. It's hard to find an honest and reliable mechanic these days, but Jim's team really delivered. Overall, I highly recommend them if you're looking for a trustworthy shop that treats you well and does quality work. read more

Highly recommended mechanic! Just an honest shop without the B.S. selling you things you don't need.

I came to get a thermostat change/installed. I usually go to a shop in DC but was in Falls Church and needed to find a good shop quick. I brought my own part, which Richard said was fine. He looked over my car, gave me a quote and potential time and took my car in that day! He wasn't sure if they'd have it done by end of the day, but they actually ended up finishing early! I also asked him about a weird noise, which although they couldn't fully inspect that day, he let me know what it most likely was. I am impressed with the quick turn around. I brought my car in around 11:45 and it was done by 3:30! On top of that, my car had one of those annoying "tow this car" stickers on the drivers window that are insanely hard to get off (My attempts to get it off were evident on the window). I did not mention it or ask about it but when I came to pick my car up, they had taken it off! They perfectly got it all off and cleaned off the glue. It's rare to find a good auto mechanic, but one that does a little more than asked is even rarer. It was a small gesture, but greatly appreciated. Great customer service! read more

This place was helpful, responsive, and fair priced. Go here over other chains. Fixed my broken AC and headlight same day no problem. I called ahead the day before to give them a heads up first, but they were very friendly and communicated the entire time. Great garage with great service! read more

This is the shop to go to, great job, fair price and honest, hard to find like that anymore. Thanks for getting me in so quick, really appreciate it. read more

I have found my new favorite Mechanic in Arlington VA. Just moved here and had a issue with my cars Cooling system , he was able to talk with me over the phone (to figure out all The details ) and then he ordered a part that he "thought " might be the correct part , after we spoke on the phone . Turns out he did know what the issue was just by talking to me for a few min . This guy is a real mechanic , and really saved me alot of money . I blindly went to this shop after searching from google . Funny thing is that I was prepared to spend over 500$ to replace the entire cooling system , and he fixed it for under 100$ . I can't gaurentee anyone that their cars issues will be as small as mine , but I'm sure you'll get great service , and a good repair ! read more

What a great experience bringing my 2010 Tribute in for repairs and over-all check. Richard quickly diagnosed my AC issue, did an oil change and replaced one of my rear light bulbs. He was kind enough to remind me that my state inspection needed to be done, as well. One really big thing...he also brought to my attention that the serpentine belt needed to be replaced - it was the original belt and had never been replaced. Now the strange whirring noise is gone with the belt replacement. Back story: At the beginning of the year I took my Tribute into the dealership where I bought it, and there was no mention of the whirring noise I heard when accelerating, even though I brought it to their attention. After the dealership's diagnosis they recommended 3 major (expensive) repairs and when done I was told my car was in "great shape". Clearly not the case and lesson learned. Thanks to Jim's Automotive I feel safer out on the road! read more

Very easy to deal with and will definitely go back. Richard is a great guy who will tell it like it is. Thank you!

Most honest mechanic I have ever worked with. Fair pricing, work done on time or Richard tells you otherwise, good troubleshooting and quality work. No outrageous markups or tryout to sell you a ton of nice-to-haves. Came in once with a really tricky vibration problem that could be due a ton of different things. He checked it all out and could have sold me a bunch of expensive things that might have been the fix but maybe not...nothing was obviously wrong. He even asked if he could drive the car home in the highway to troubleshoot and discovered a problem there. Very easy to work with as well. read more

Friendly, efficient, honest service at a reasonable price :) I think... Only came in for an oil change, but will return should I need more work done! Also recommended to other new users! read more

not done yet working on final detials New used engines start at 1.9k for Ridgeline and timeing belt install start at 1k and up for 10year 105k miles warranty.. Labor rates are at 125hr to $175hr. grand total is $5k to 7.5k to remove and replace blown engine.. Richards initial estimate is right on point at $7.5k.. just trying to lock it in right now.. read more

Jim's Automotive - 2008 Honda Ridgeline Control Panel Steering Wheel - Auto Repair Near Me - Arlington, Virginia

I love Jim's! Richard is awesome, consistent and trustworthy. This is my go-to garage in the DMV area, and I'm thankful to have someone I feel like I can trust. read more

I got a great service at Jim's automotive, honest, affordable and fast. Recommended to all

Richard is probably the most honest and competent mechanic I've ever dealt with. Numerous times they could have charged me for things I would not have known but did not, I was certain my alternator needed replacing but he said it could be the battery, and indeed it was, which save me hundreds of dollars. If I'd gone to my previous Volkswagen dealer nearby they'd have charged me for an unneeded alternator. read more

New to the area and took my car to another shop for an oils change / checkup. Based on findings I needed some suspension work. I had quotes from 2 other places and Jim managed to do the same work for about $200 less. It is a leave it come back kind of shop, but there a few places in walking distance or just take an Uber to a somewhere close by for a while. You won't get a fancy waiting room or all services under one roof, but he will point you in the right direction and work with you to get the best price and does the work on time for a better price than most. I'll be returning. read more

My low coolant light came on and I noticed antifreeze pouring out of the bottom of my truck. Found Jim's on Yelp and decided to call because of all of the great reviews. Called and spoke to James; who was super nice and helpful. Brought my vehicle in and dropped it off. The owner Richard called me a couple of hours later with a diagnosis and a quote. The quote was beyond reasonable. Richard had my vehicle completely repaired within 24hrs. I wish there were more shops like Jim's. They are 100% my new go to for any vehicle repairs. Thank you, Richard!! read more

You wont find a better auto garage! I was out of town visiting family when my front control arm broke. They use Jim's so that's who I went with. I had never hd a car towed, left at a shop when they werent open etc. I had to go back home 4 hours away so this was all going to take place long distance. I left the car, left my keys, my relative left a VM, I rented a car and headed home. Jim's called soon after they opened on Monday and gave me all the info I could need about my car, what they thought they would need to do, and answered all of my questions. As they were getting the part from the junk yard they werent sure how long it would take. By that afternoon I had a call that the part was in, the part wasnt as bad as first anticipated but it still needed replaced. They also gave me a heads up on some other maintenance that would need addressed soon. Swapped a front tire that would need replaced with a back so they could do an alignment, properly. They even text pics of the parts they pulled off since I wasnt going to be the one picking up the car, not that I doubted why they thought the subframe needed replaced. If I am ever in the area, and in need again, or any friends from the area need a shop I would highly recommend Jims. read more

It's nice to finally find an honest mechanic in the Arlington area. I really love their ability to explain highly technical issues in a way that I can understand. These fine gentlemen fixed up both of my cars. One was plagued with emissions issues. While the other had suspension problems. The cars were in and out in no time and are running great. Thank you again for all of your hard work! read more

Best auto shop ever. My family has used them since I was a baby. Jim & Richard treat you like family. They have always been there for us and I wouldnt go anywhere else. I hope they stick around forever. read more

Jim's was fairly priced and was able to quickly work us in to have my A/C compressor replaced. Richard was a pleasure to work with. Further, he was kind enough to let my wife wait in his office while our vehicle was being repaired. Great experience -- would recommend! read more

Newly moved here with my old 2005 Lexus on its last leg. Came here for a starter replacement, they were super honest and upfront with reasonable pricing, quick turnaround. Did not suggest random up keep jobs to try to scare me into additional repairs, which other shops in the area have attempted probably due to my age/appearance. Appreciate the honesty and genuine advice, will be coming back if my car has additional problems. read more

I went in for an estimate and Carlos came out to help me and was very understanding. I got in a wreck and he told me exactly what was wrong from what he could see. And he did his best at getting my hood back in place so it was drivable. Will definitely be coming back for any other car issues. read more

Responded via Yelp during the evening and was able to get in and the next morning. Professional and helpful!

Top notch, I have taken my vehicles to Richard multiple times and always had good results. Repairs are always done promptly, done right the first time, and they provide regular updates throughout the process. read more

I've known all the past owners and Richard continues the quatily, honest work as all the others. Very communicative and his prices are absolutely fair. At least one of the repairs I needed was recently quoted by another place (and not even a dealer) at an outrageously high price. My previously owned Nissan will be paid off very soon and I'm looking forward to squeezing every mile out of it by returning here for ANY service I will need. Richard is a local and good dude. The reviews are accurate and outstanding, which is rare. read more

I highly recommend this mechanic. It's been difficult to find a mechanic that you can trust, but Richard and the guys at Jim's Automotive delivers. I have gone multiple times for what I thought would be extensive repairs and it turns out to be something simple. They've even caught something that could have been catastrophic and were able to fix it quickly. I rate them highly and will continue go to them for all my car problems. read more

Upon looking for a new automotive shop in Boston, MA, I remembered my former. I wish I could transplant them up here! Since I can't, leaving a proper review seems like the right thing to do. This review covers work on my car done by Richard and Charlie. Jim's Automotive is a small operation, that has a trustworthy feel. I've had them check my car over, pre-road trip for any issues (as it's better to fix them now, than on the road), and had it returned with just a necessary oil change! I don't know how their rates stack up against others, but I imagine it's reasonable. Also, because it's a small shop, you can talk directly with the mechanic. Yes, you get to see and talk with whomever! Your car doesn't go off to some mysterious corner of a giant dealership, to return with a bill, and someone in a business tie to explain it. Nice, straight-forward and trustworthy. Those three words sum up Jim's Automotive for me. read more

Honest, quick, reliable, overall great service from the team at Jim's Automotive. Highly recommend for all your service and auto needs.