This is my second time coming to this shop. Overall, I have been happy with the price and service that you get here. I will lower my rating by 1 star. After looking at my bill, they have a credit card processing fee. When you are paying for auto service, it seems a bit petty to charge a credit card processing fee on top of that. They should post a sign alerting customers to this practice. read more

My tire was leaking air and I was having trouble filling up my tank so I searched on Yelp and found Lorton Auto. Their website was easy to navigate and I was able to schedule an appointment in no time. The gentleman upfront was honest and told me it would take a little longer for them to diagnose the fueling issue due to the upcoming holiday so I opted to have my tire fixed for now. And in no time my car was pulled to the garage and, within minutes, they were able to patch up a hole I failed to locate after multiple attempts. Lorton Auto did a fantastic job and the staff were extremely friendly and honest. I will definitely be back to have them diagnose and hopefully fix my fueling issue and any issue I may have with my other vehicles. read more

This was my third time visiting Lorton Auto. This particular time, Julio was the mechanic that worked on my car. Based on his assessment, I needed brakes and rotors.... badly. He ordered the necessary parts, which arrived the same day. He made the necessary repairs and was timely. He was thorough, used care when working in my car (protected the carpeting) and explained everything in detail. The shop was clean, the waiting room was comfortable and all of the mechanics seem to enjoy working there....which is a nice change from your typical shop vibe. When Julio completed the job, he performed a test drive. My car feels amazing!!! I highly recommend Lorton Auto. read more

Lorton Auto - Auto Repair Near Me - Lorton, Virginia

I've taken my vehicle for a simple oil change. After servicing the vehicle. They recommended I do a power sterling flush and brake flush. Two weeks later. My engine light came on. I opened the hood to check if the oil was fine. Come to find out that they let the power steering cap completely open and it was completely empty. This is the first and last time I go there. Never had such a bad customer service and work service at the same location. And while waiting on my vehicle to be serviced. Another customer walked in stating that her engine light came on after they serviced her vehicle. Not sure what kind of business they're doing here, but you're better off taking your vehicle somewhere else and safe yourself the headache and extra expenses! read more

I'm pretty particular about where my car is serviced, and Lorton Auto has been extremely reliable and helpful. When I had a leak in my windshield from an improper windshield replacement done by another company, Lorton Auto helped me figure out exactly what was wrong and what steps I should take to get it taken care of, including sending me pictures I could use in my claim against the windshield company. I've moved 20 minutes away and still come back here to get my car taken care of! read more

Took my 2014 Jeep Wrangler JK (V6 / 3.6L), 73.000 miles, in for repairs. John addressed the issues with me in detail and explained the cost estimate. I'm well-versed in vehicle maintenance; John was honest and accurate with the needed repairs. Maintenance- The Oil Cooler Housing Unit was replaced, both valve covers, intake manifold gaskets, spark plugs, PCV Valve, engine coolant, oil changed, and a couple other small things. All added up to ~ 4K. From start to finish, this experience was top notch, no issues, on time and the repairs were done correctly. I highly recommend this establishment for vehicle maintenance. read more

Great fast service. Engine light was on and truck was running rough, AutoZone code reader diagnosed O2 sensor. Lorton Auto rightfully had to do their own diagnostics, for $135...seems excessive for the 10 minutes it takes to plug into the vehicle and then to a computer to determine the fault. Then charged $135 for labor, not based on how long it actually took, but what their book says it should take to replace the part. Then charged $270 for a part that is $164 MSRP and available online for $105. I appreciate the fast service here, but feel they overcharge for labor and parts. read more

John is always a pleasure to work with! Honest, reliable and affordable! Hard to come by these days. I have brought my American, European and Japanese cars to him and they can do it all! Will keep on going back for my automobile needs. Thanks John and his crew! read more

I had a very disappointing experience at this shop. I searched for a mechanic and based on the yelp reviews i decided to give this shop a try. I initially went in to replace my brakes and rotors, but the shop told me i needed my shocks replaced (which i did not notice any issues with prior) and a sway bar. I did not intend to spend $3k for repairs but this being my only car i decided it was important and went with it. After the repair I have had nothing but issues. Immediately I noticed a thud sound when i was driving off and a knocking on my front wheel. I called them immediately after and scheduled to bring it back. I brought it back in and they left my car there all day without checking on it. When i came to pick it up they told me they forgot about it and rushed to do a quick check and told me it was just a tire lock moving around in the trunk. It didn't make much sense to me but since i believed they were the experts I didn't question it. After driving it home i noticed the same thud sound and knocking on my front wheel. I called them back and scheduled another appt. This time they said it was due to the drive shaft, which was not an issue prior to bringing it here. They quoted me another $1k for the repair and nothing was mentioned regarding the knocking sound around the sway bar. This was very frustrating and i decided to look into it more and decided to take it to another shop for a second opinion. I also was looking online and found that if the mechanic is not careful when replacing the shocks the drive shaft boot can be damaged. I called the shop back and told them the issue and how disappointing this experience has been. I spent $3k for repairs i didn't even know i needed, only to have more problems than when i initially brought the car in for repair. They were nice about it and asked me to bring it back in for a 3rd time but I no longer have faith in their mechanics. I will be taking it elsewhere but again i am very frustrated with the experience and the money this has cost me. I do not recommend this shop. read more

I have serviced my vehicles here 3 times. 1st time - brought a motorcycle for safety inspection, they did not know how to do it. Fair enough, not something they specialize in... 2nd time - brought car in for alignment and checkup, trip was neither great nor negative. Prices we're fine. 3rd time - brought car in for assessment. No problem dropping off unscheduled. This is the part that irritated me... Once the assessment was completed I got a phone call and the technician gave me a very minimal explanation of the problem I dropped the car off for which was going to cost over $1k to fix and proceeded to upsell a bunch of crap I didn't need nor want. Additionally, I was told I needed a new engine air filter, I literally replaced it myself the week prior. Stop lying to customers to make extra $$. I will not be returning here, nor would I recommend. Lorton Auto you can thank your tech John. read more

We were on our way back home to NJ when our car broke down on I-95. We were able to nurse the car to Lorton Auto. The guys there we so nice. Our car is under GM warranty, so we ended up getting it towed to GMC, they charged us for diagnostics. We ended up there for 6 hours waiting on the tow truck. The guy at the front was so nice to us. I can't recommend this place enough! read more

I have been very pleased with the friendly and helpful service both me and my 2017 Honda-CR-V have received at Lorton Auto. On several occasions, they have helped me with my tire pressure when I have stopped by. Just last weekend, they determined one of my tires had a hole it which they plugged. I am so thankful for their assistance. I would highly recommend Lorton Auto. read more

Bought a new car and took it to a different place that was gonna charge me for $3000. I was surprised to see how much things needed to be done and decided to have Lorton Auto take a second look. Good thing I did cause I didn't need everything the other place said I needed and paid $1k less. Everyone was professional and John took the time to explain to me the parts and what they did. Will definitely come back if I need anything else. read more

Lorton Auto - Auto Repair Near Me - Lorton, Virginia

Initially I had come in for an oil change, brake inspection (included with the oil change), and for them to diagnose my AC problems. The oil change went smoothly, the inspection resulted in them fixing a creaking noise coming from my vehicle which I am grateful for, and finding out that my brakes were in healthy condition. I rate two stars for the prompt service and thorough inspection that I was given. However, upon diagnosis of my AC, I was told I needed a new condenser for it was leaking. My specific vehicle, it's an easy job. 2 hours tops, contradictory to what I was told by the mechanic, who claimed it was a "very labor intensive job". I was quoted $1,600 to replace my AC condenser and recharge it. I consulted other shops and was told that I was being robbed of my money. I went to an auto-parts store, bought a factory condenser and did the job myself in 2 hours. The next day, I took it to a different auto-shop located in Occoquan and had it vacuumed and recharged in an hour. Additionally, the shop I took my vehicle to, to be recharged, quoted me $650 for the SAME procedure that Lorton Auto quoted me. Please do research and consult other shops before believing what one shop tells you. You just might end up saving hundreds like I did. Reputation and time means nothing when you're dishonest with your customers. Total cost of the entire procedure: $303.51 read more

I came here for an oil change and tire rotation based on the deal they have online. My car unfortunately runs on synthetic oil so the deal didn't apply to me however you would think they would still let the tire rotation be included--they did not. Also I am allergic to feathers and they have a PET bird in the waiting area. WHY?! It was in its cage when I first arrived but later one of the employees decided the bird belonged on her shoulder. Thank GOD I took an allergy pill that morning. Also the bird is super noisy so if you come here I suggest not waiting for your car. They also put the wrong amount of mileage for next oil change (any place I have gone to does 7500 or 10,000). I am not paying more for 5,000 miles... They were quick and saw me on time so not all bad. read more

I had an emergent issue come up with my car and was not sure if it was a mechanical issue or if it was a tire issue. Rich walked out with me to the parking lot to take a look and deduced it was my tire- then gave me places to go get my tires done. Anybody could've charged me for a diagnostic fee, but Rick was kind enough to know that it's an issue that they don't fix there. Will definitely come back if I have any mechanical issues with my car! read more

I'm from out of town and was referred to this mechanic for an oil change. I went to the location and was treated well. I returned to them When the check engine light came on in my truck. The conducted the diagnostic And told me there would be no charge. Teresa was awesome. They advised me The issue was still under warranty and I should go to the dealer. It was awesome to meet a mechanic shop that does not take it vantage of you. Going back for more service. read more

Awful service. I went there for an a/c system diagnosis and was told that they would need to recharge the system for $240 dollars and this did not include the diagnosis. I was the first and only one in the shop as i went there early. I decided to take my car somewhere else. I drove 2 miles away and got everything i needed done for $125 from another certified mechanic. Save your time and money, go somewhere else. There are plenty of certified mechanics with quality service and great customer service skills. Shop around before deciding on this place, you won't be disappointed. Update The owner responded below soon after my posting, I just wanted to clarify that the place i went offered the same service he now described (explanation was not given when i was there) and at a lower cost. I was not given a description of the service at lorton auto, i was told we won't touch it unless we recharge it and that is $240. My advice is still the same, shop around and look for better prices. A cheaper or lower price does not mean that you will have to take your car back again. It can also mean competitors in the area have better prices perhaps because lorton auto have higher overhead/operational costs. This is not about making a quick buck as he said below, it is about making a wise, informed decision when choosing where to perform your car repair. Do your research, save the money, put it in your kid's college saving account. It is yours. read more

There is no hourly labor rate for work done. Work that takes only 30 minutes can have a labor rate of $100+ which is far beyond any dealer or gas station labor rate. I did not get work done because of the estimates being given being extremely unreasonable. Rest assured this is the correct business and location. Pricing in this industry is based on reliability, quality of work and warranty. To some extent, customer service sure. But if you're charging prices far beyond gas stations or dealerships, what exactly are people getting in exchange for that? The warranty is a 1 year 12,000 mile warranty I believe? The parts used are aftermarket/alternative parts, not for instance Acura's branded parts. So there can't be any justification for the prices that are offered. It's nice to have customer service, it's nice to be a smaller shop and provide a more personalized experience compared to a larger dealer or gas station shop. But that doesn't make up for charging more whilst offering a lesser warranty and lesser parts. read more

I'm have an 84 Cutlass Supreme that I brought in 2020 and now I am able to finally get it on the road because of Lorton auto. I have to commend Lorton Auto for getting my car in and out and serviced at a reasonable price . They communicated well and was very friendly . I highly recommended using this shop for you old school and new school auto service needs read more

Been a good customer at Fullerton location. First with Dave, later with Christian. Brought my Benz and Cadillac there. Today, stop by due to engine light and told you are out of business at this location. Would have been nice to inform your clients. Lou Never got any notification. No worries. Tks read more

Christian was very professional and patched my tire in less than an hour and had my car ready to go. Great service and trustworthy business. Very much appreciated!! read more

I heard about this place from my grandfather and decided to come for routine oil changes. They're very accommodating with scheduling appointments. I of course being a procrastinator, scheduled an appointment the day before and that Saturday morning John called to see what time would work best. I scheduled a time and he had a no show and called me directly to see if I was interested in coming in! Great customer service and for any female that might feel weird or scared about sticking around a service center for a while, their lounge area is also clean and comfortable. read more

I am glad that i came across Gabe and the staff over at Lorton Auto. From the first phone call to the final day they were personable and professional. I had my engine replaced for my GMC SUV and working with them i saved both time (1 week) and money (close to $1000) over the dealer. They even kept my car an extra day to double and triple check their work so i didn't have trouble out the door. I'm looking forward to working with them in the future and i recommend them. read more

The guys at Lorton Auto Services just made our day! We had just begun a road trip and found a screw in one of our tires. We called and spoke to John and he said he could take care of us immediately. We pulled in, he dropped what he was doing, pulled out the screw, put in the plug and aired us up. We were in and out in 5 minutes. We're back on the road now and we'll make our appointment at our destination. He will get our business again! Thanks guys! read more

This is my go to place for anything my car needs! I had to being my car in for engine light. John noticed I needed to do my inspection too and offered to add the service. Anticipation of my needs ! Scheduling was very easy and they have always been accommodating. Everyone was very polite and knowledgeable. Beyond service, the waiting area was clean and comfortable. read more

Noticed this morning that I had a nail in one of my tires and low tire pressure. Called Lorton Auto and was able to come right in. They got my tire fixed and I was in and out within 10 minutes. They noted that I need new tires around the winter time and I will definitely be coming back to them for that! They were also super friendly which is an added bonus. Highly recommend! read more

After reading Yelp reviews, I decided to take my BMW to get serviced at Lorton Auto. I was not disappointed. I called and they were able to see me immediately. I dropped off my vehicle that morning and it was fixed and ready for pickup by the end of business day. Gabe informed me of what needed to be done to get my car fixed and what future repairs to expect. Overall, I had a great experience and they provided excellent service. I highly recommend them and will definitely be taking my car back for future repairs. read more

Excellent service. Skilled, knowledgeable auto technicians. In addition, with such skilled auto technicians and state of the art euipment you will get your auto repaired the first visit at competitive price. I highly recommend this shop read more

I made contact with the shop at 8 am and they were able to get my car in immediately. They went through the fix list with me and let me know what should be addressed soon and what could wait. They made sure I had a ride home so I didn't have to wait at the shop while the work was being done. The customer service was great and the work was completed in a reasonable amount of time. I am very satisfied with my visit. read more

I was totally scammed by Jiffy Lube but Lorton Auto SAVED THE DAY! In July 2019, I took my car to Jiffy Lube in Springfield, Virginia, for an oil change. I've double-checked my receipt and paid $149 for an oil change, tire rotation, and replacement filters. On Friday, 4/24/20, I was driving home from picking up our CSA, and my car began to shudder. It was jerking, and suddenly the check engine and emergency brake light turned on. Today I took it to a trusted mechanic (Lorton Auto) and quickly received a call that my engine was ceasing and the oil was sludge. The only possible explanation is that Jiffy Lube didn't actually change my oil. Luckily Lorton Auto caught it, and I'll have my car back tonight. Thank you John, Christian and the Lorton Team! My partner has been taking her cars here for quiet some time, our house loves Lorton! Thanks again! read more

Very happy with Lorton Auto Service Center for a great price on an oil change and tire rotation, while I waited. Lexus wanted to do a B service at 3 times the cost. Thank you Lorton Auto. read more

This is the first Yelp review I've ever written, but the experience was so good I had to. This place is my new go to for all things car related! From the phone call to schedule my appt to driving away, everything was great. John was my technician and he was very honest, informative, did not try to get me to buy things I didn't need, and had me out the door in under two hours after I came in with 3 separate issues that I thought were going to cost me a fortune. Highly recommend!! read more

I was visiting from out of town when the shield under my front bumper was coming off. I couldn't drive with it like that back to MD. It was a Saturday morning and shops were closing soon. I called Lorton Auto Service Center and the man said to come right over. He looked at the car right away and reattached the shield bumper. He was very reasonably priced. I was so appreciative that they took the time to help me at the last minute. If I lived in VA, I would certainly use this shop for all my auto repairs. read more

Lofton Auto Service Center is an outstanding company with excellent service. The management goes above and beyond to solve problems and stays in constant touch with clients to keep them informed of status and costs. The mechanics are very competent and I can depend on quality results. I recommend this company to my friends and neighbors. Thank you Gabe Guarino for handling the servicing of our vehicles. read more

So glad to FINALLY have found a shop that I can truly say is above the norm. John and his team was more that accommodating for my needs, their shop was extremely clean and located in a convenient location. Will be back for sure for any of my future needs and will recommend to everyone I know. read more

Fee to diagnose problem was $135, which seemed reasonable and an additional $300 for repair, also seemed reasonable. Apparently fixed the problem, but a day later found out it was not. They told me to bring it back in and they would take a look. Did not tell me there would be another diagnostic charge. Said it would cost another $800 to fix the problem. I declined. Charged me an additional $135 for 2nd diagnostic. So, I paid over $500 and problem was not fixed. read more

We are so thankful we found Lorton Auto Service Center! They have helped us work through a nightmare of engine problems with our car. During this very stressful time they have been precessional, friendly, honest, great at communicating what was going on with our car, and they're prices are competitive for this area. They were very thorough in making sure they were giving us our car back in the best shape possible. We feel confident we can trust this shop for all of our car needs in the future! read more

Great service! I went in super last minute and received an oil change and 40+ point check in about 40 min. Conveniently located and they even offer to drive you to locations up to a few miles while your car gets serviced. I've rarely heard of places doing that. I waited in the nice waiting area, drank some coffee and did work while I waited. Others were waiting with laptops and books or reading one of the 20+ magazines they had for people to read. Highly recommend this place! I'll be returning for as many services as I can! read more

After having completed a DIY front suspension upgrade project, I needed an all-wheel alignment on my 2005 Avalanche. Originally, I took my vehicle to another auto care facility recommended to me. Immediately following the service at that establishment, I noticed the steering wheel wasn't centered and the vehicle pulled to the right while driving. The following day, I read several reviews on Lorton Auto Service Center and decided to reach out to them for an appointment. They were able to schedule me for a realignment that afternoon. Not only did they provide courteous, quality service; they're facility is clean and very professionally maintained. They provided a detailed, hard-copy, printout of the before and after alignment specifications. Just like their motto states, they performed the requested service "right the first time"! Great job, guys!!!! read more