After finding Spotless Cleaning through the Request A Quote feature, I spoke with the owner Ada and confirmed the cost for my space and we booked a time for 2 ladies to come to my apartment. The women who cleaned my apartment were punctual (actually early!) and very friendly. They loved my cat! They worked for about 4 hours and did a very nice job. I didn't give a full 5 stars because although my apartment is very nice and clean, I specifically was looking for a deeper clean which I don't think I received. I would certainly use the service again because they did excellent work, there was just a disconnect between what I would consider to be a normal cleaning and a deep clean. read more

Ada was very polite and responsive for all my inquiries before and after. The two ladies cleaned thoroughly and took care of the things I asked to pay close attention to. They worked amazing, honestly will be booking them again for when I have to do another deep cleaning. I highly recommend Spotless Cleaning services they really went above and beyond and took care of everything as if it was their own. I was especially pleased with the kitchen ! The previous tenants left everything greasy and sticky but they left everything spotless, I was so impressed! read more

Trustworthy, really thorough, satisfied customer!! Apartment was left super clean, lots of fine details carefully managed. read more

Response time they were timely, helpful and created a brand new clean apartment!. Will use again and recommend.

Very professional deep cleaning. Highly recommend and definitely use this service again.

Ada was responsive and kept me in the loop throughout the day. Her team did a wonderful job, I will definitely have them back.

So far, I have used the service three times. Once for deep cleaning and twice for biweekly maintenance. I am very satisfied with the thoroughness of their work. My stainless steel appliances GLEAM! I have wood floors that I have tried to clean myself, and always have footprints. I don't know what they do, but there aren't any footprints all the way up until the next time they come. I can't say enough good things about them, and I have referred them to a few of my friends. read more

I contacted Ada for a deep clean as we have an apartment that needed work done prior to the arrival of a new tenant. We specifically mentioned to Ada and the cleaners that we need focus on the interior and exterior of the refrigerator, microwave, stove, and dishwasher. Ada's crew came on time and were very friendly. They brought all of their own materials which was also nice. I reminded them of the areas that needed extra focus and let them work as I didn't want to hover the entire time. An hour or so later I went to check in and it looked like they were making good progress. There were a few areas I spotted that needed to be looked at again and asked if they can let me know when they're done so I can take a look at the work. Another hour or so later and I realize that they left without letting me know. No worries, so as long as they got the job done. Unfortunately this is where things take a turn. Upon inspection of the areas I told them to focus on I see very visible grease stains, dirt that was never cleaned, on areas that were substantial and large that it baffles me how they could ignore it - just to reiterate this wasn't a few small areas. At this point Ada texts me asking how the job went and I relayed the message. She kindly mentioned that she would be happy to resend the cleaner the following day. I appreciated the gesture but just given the lack of attention to large areas I didn't want to take her up on the offer. We ended up spending an extra 2-3 hours cleaning ourselves - that's about the amount of time they spent on the entire job. So to summarize, Ada and her staff are friendly folks but the cleaning is definitely not spotless and not worth it given the cost. I hope the photos paint the story. read more

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Ada reached out to me after my previous review, offered to send someone out to finish the job, and scheduled it promptly. I figured this time, they know exactly what they're in for, so no excuses, and I promised to evaluate them and update the review accordingly. I can fairly say the apartment was cleaner than the first time, especially the corners and windowsills. But while the kitchen and bathroom got a lot of attention, the issue *here* as I noted before really was the dust, and I just can't say that dusting is this company's forte. At the end she was asking if she missed anything, and it was like, well, the radiator is full of dust bunnies, the window tracks are grimy, this shelf hasn't been dusted, that other shelf hasn't been dusted, this table was dusted but not under or over the items on it... all of which was addressed, but eventually I gave up trying to point things out and decided to finish the dusting myself later. I mean, if I have to spend this much time on it, I might as well be doing it myself. (I also found after she left that the kitchen sink looked a bit stained, which I easily fixed with the correct product--baking soda--in about 30 seconds... it's all about paying attention.) To be clear, the apartment is an old unit with lots of nooks and crannies and crookedness; it will never look perfect. But there's a difference between beat-up and dirty, and I'm just looking for it being clean and beat-up rather than dirty and beat-up. I'm giving them an extra star for the effort and for easy scheduling, but my honest evaluation is that while they might be fine for day-to-day cleaning in an uncluttered modern apartment, and are a good option if you need someone scheduled quickly, I can't recommend for a deep clean of a lived-in old apartment, particularly if it needs dusting. read more

I am so impressed by the service provided by the lovely ladies from Spotless Cleaning Services. My inquiry was responded to quickly and they were available on short notice. The quality of their work quite literally stunned my family and I; we recently had some renovations done in our house and every surface was covered in fine dust but they cleaned and wiped every inch of the house possible. I am so grateful for their service and it's well worth the price! I'll definitely be calling them again. read more

On time and on the money. Very responsive and easy communication. Highly recommend. We hired for cleaning an apartment to sell. Nice job.

Fantastic experience with spotless cleaning. Very easy to schedule and get a quote. The cleaners showed up on time and were very friendly and thorough. Will definitely be using spotless cleaning again! read more

Spotless Cleaning Services did a fantastic job cleaning my apartment and lived up to their name. They were very responsive, gave me a fair price, and were on time and very professional. The unit was free of debris but pretty dirty, so the standard cleaning of wiping everything down, mopping, cleaning all bathrooms, and degreasing the kitchen and appliances was done. They went above the call of duty as they removed all soiled floor areas of doghair and removal of pet smell. Had to buy some cleaning liquids and paid a bit more for cleaning walls but overall very happy given my situation as the place is absolutely cleaned. Thank you Marisol, Altagracia, and Waldimiry, you are the best! Ada, thank you for being responsive! read more

Their team got an oven clean from a rental that i thought would be impossible. Really impressive!!! I used them at 2 properties and they did an amazing job!! read more

I had a great experience with Spotless Cleaning! I put an inquiry out on Sunday for a Tuesday cleaning and Ada got back to me very quickly and we seamlessly booked the appointment that day. She was very communicative throughout the entire process, from scheduling through the end of the cleaning, which made everything move smoothly. The cleaner, Awilda, was prompt, arriving a few minutes early and really did an amazing job. She was very thorough and left the entire apartment looking spotless (no pun intended). The price of the cleaning was reasonable and was confirmed at booking w/ no surprise fees. I would definitely recommend Ada, Awilda, and Spotless Cleaning to anyone who wants great service and an excellent cleaning. read more

Absolute miracle workers!! Ada sent Angela and Deisy to clean our new apartment since the last tenants left it pretty gross and when they were done it was SPOTLESS. My roommate and I are so happy with how it turned out and it made us so much more excited to move in! Couldn't recommend them more. read more

Ada and her team did my move out cleaning for my luxury apartment in Manhattan at Langham residences. They were highly professional, dedicated and did a fantastic job. My place was slick and span to the extent that my landlord gave my security deposit back the same day! Ada is very hard working, affable and trustworthy. I highly recommend their services! read more

Had them do a move in clean for me. The place was a mess and the estimate provided by Ada was fair. Good job on the move in clean

I needed services on pretty short notice for a move-out cleaning and Ada sent someone the day after we spoke on the phone. Her team member was there on time and did a beautiful job deep cleaning the apartment. They moved the fridge to clean behind it, cleaned inside all closets and cupboards, and made the bathroom sparkle (not an easy task in an old Brooklyn brownstone). Ada communicated with me throughout the day to let me know when her team arrived, when they wrapped up, and to share before and after photos. Her price for the work was great on top of all of this. 10/10 saving her number for all future apartment cleaning needs! read more

Ada is lovely to work with, very quick to respond and helpful. Her team, Justina in my case, is similarly pleasant to work with, coming early to her appointment with me, taking time to thoroughly understand what I wanted done, and cleaning carefully until each room was spotless above and beyond what I asked. I appreciate their quick turn around and attention to details and would recommend without hesitation for your cleaning needs. read more

Very disappointed. Have used cleaning companies many times and this one was way overpriced for the terrific job they did. When I called customer service to so if there would be any retribution. The Manager went on for 20 minutes about cleaning and their 24 hour time limit to report any dissatisfaction. I purchased a home and when the seller left, I just wanted it cleaned, top to bottom. I now have to clean everything over again as they did a terrible job. Sometimes it's good business to understand the customer is always right. read more

First time using Spotless Cleaning Service and was very pleased! It was easy to schedule the move in cleaning appointment with Ada. Marisol and her brother-in-law did a great job cleaning our apartment. They were pleasant, thorough and hardworking. read more

They did a wonderful job cleaning my apartment. On time, and very thorough. I highly recommend their services.

I had a quick turn-around need to get my condo cleaned before closing escrow in just a few days. Ada responded to my Yelp inquiry right away and was able to get someone to my unit the next day. Justina arrived on time and did a wonderful job. She made the unit look sparkling clean for the closing. She even had to clean a part of the floor twice when a plumber left muddy footsteps on the floor she had just cleaned! The price was exactly as expected. Spotless Cleaning was great. Highly recommend them. read more

AMAZING work! I am so pleased with the work that was done by Awilda! She left my apartment sparkling and ready to move into! Ada was so extremely easy to set things up and very responsive! 10 out of 10 service! Thank you! I highly recommend their services! read more