Gina is very informative and timely. I reached out and she responded quickly and answered all of my…read morequestions. I was at work when the cleaners came by, and Gina kept me updated throughout the process. Booking was simple and accessible. I was able to book a cleaning for the next day. The cleaner was thorough, detailed, and all my belongings were right where I left them. Well worth the price, I highly recommend.

Really pleased by my experience with Obsessive Cleaning!…read more The appointment process was easy (made it two days in advance) and the price was reasonable and visible on their website without having to call (which I like as someone who hates phone calls, lol). The list of what they do during a cleaning is also on their website which I appreciated bc I was looking for a specific service within a cleaning. Gina was incredibly responsive to texts through iMessage, and my cleaner was experienced and wonderful! Followed my instructions to a T and beyond. Definitely recommend and will continue using them in the future :)

Very happy with their service. I was using home glow for…read morehouse cleaning but getting tired of cleaners just doing ok job. One actually really scared me asking if I feel safe living alone from robbers (mind you he was a big guy who I do not know coming into my house to clean) The cleaning lady came a bit early which was a surprise but she did amazing, thorough job on my apartment and I'm very happy with the result! Will be calling for the future service again. Thank you!

Very clean and professional! Would recommend and will be scheduling another cleaning.read more

The cleaners are always efficient and pleasant! Plus you can book for any time, which is so…read moreconvenient!

Booked Cleany NYC for a move-in deep cleaning + wall washing and it was a huge mistake…read more Almost none of the services listed on their "deep cleaning" checklist were actually completed. The oven still had oil residue, the fridge and cabinets were dirty, baseboards were dusty, windows had cobwebs, and even the dishwasher and microwave exterior were dirty. Kitchen counters still had brown residue that came off when wiped. Bathrooms were not deep-scrubbed at all, there was still visible grime and rust inside the cabinets. There was no communication from the company when the cleaner arrived or left, no photos of the work, and no follow-up... just a charge for a service that clearly wasn't delivered. We reached out multiple times requesting a refund. This experience left us feeling taken advantage of during an already stressful move. Save yourself the frustration and look elsewhere.

If I could give more than 5 stars, I would! If you've had a tough time finding good cleaning…read moreservices like I had, trust me when I say your search can end here. I tried out 4 different services before being saved from shoddy and unsatisfactory cleans, even with super low expectations. I can't tell you how relieving it is to be able to come home to an impressively clean house after a long day of work every time. And I really appreciate details like the organization of the charging cords by the bed and smudge free glass tabletops - it really makes all the difference. I am so grateful and will for sure continue to be a loyal customer!

We've been a customer of Gelmu's for many years, and they've been consistently excellent. They are…read morepunctual, reliable, and extremely thorough. Their attention to detail is what sets them apart -- things that other services tend to overlook are always taken care of without me having to ask. Scheduling is straightforward, communication is clear, and the quality has been steady from day one. It's rare to find a service that remains this dependable over time, which is why we've continued with them for so long. Highly recommend.

Sumahia was wonderful! She did such a thorough and amazing job! She didn't even take a break and…read moreworked tirelessly, and her work was very professional.

Extremely disappointed. They sent a cleaner named Cristina to clean my 1-bed apartment. She…read morefinished in under two hours and did not clean the floors (see my photo of the kitchen floor). My vacuum is cordless and has a digital screen that tells me how much time is left on the charge, so I could also tell that she used the vacuum for only about 10 minutes. But the most bizarre thing is that she ate food from my fridge. Customer service acknowledged this and apologized, they offered to have someone come back for a "touch up" but I would not trust anyone from that company to enter my home again. They did not offer any refund. I demanded a refund of the $30 cash tip I left the cleaner, which they did provide. Look elsewhere for your cleaning needs.

Very happy with them. They do a good job! Very responsive, easy payment via Venmo/zelleread more

Joanna and Veronique did a great job on my apartment! I have been using the service for over a year…read moreand the team is always punctual, professional and thorough.

Both management & the housekeepers are reliable, responsive, flexible & thorough! Special thanks…read morefor cleaning 10 years of filth to make way for our new couch & also a sparkling refrigerator interior cleaning & for the usual excellent every-other-week cleaning!

The cleaner I had was excellent. She asked me about the top sheet which i hate. She was quick and…read morethrough. Helped me get some stuff out of a cabinet. Home looks great. I am a disabled senior so I appreciate the way they clean.

We had a great experience! I was super impressed with the detail especially in places that…read moretypically don't get as much attention. My kitchen and bathroom looked awesome. I would recommend and can't wait to use them again!

Fantastic cleaning service…read more It's very easy to book with them on the website, and I appreciate the transparent pricing chart. The management office is very responsive through text/email. One of the main reasons I chose Orchid was because the cleaners bring their own vacuum and cleaning supplies, which most other companies in the NYC area either refuse to or charge an exorbitant fee. Most importantly, Mayerling did such an excellent job with the cleaning! She was very thorough and diligent, and got to areas like window ledges and baseboards that sometimes my previous cleaners (not with Orchid) would often forget, even if it was included or I paid extra for. A+ service by Mayerling and Orchid!

I just used this service today , I did the the Regular maid service with Angelica D. I highly…read morerecommend, I'm very happy with the cleaning she did-- my apartment is super clean, she even made the bed up for me. She was very friendly, speaks English, very efficient, and did a very good job! I will definitely be using her and Maid Sailor's services again. For the management, they are very communicative, and professional. I also like how the prices are clearly stated on their website, with no hidden fees (just tax). I definitely recommend this company

Super easy to book and the customer service was amazing. I had my apartment deep cleaned and my…read morespace looks spotless and brand new now. They also arrived right on time and were so attentive to every detail!

I hate coming home to a mess. It stresses me out…read more But between managing a busy work schedule and trying to fit in quality time with my kid, my free-time is limited, and spending weekends doing chores like cleaning is not something I particularly want to do! So I didn't ... and surely enough, despite my efforts to try and tidy up here and there, the mess built up. At first, I didn't really notice it, but then little by little, the place became unmanageable. It got to a point where I hated going home because I felt like I was walking into pigsty and it depressed me. After trying to ignore the issue, I reached a point where I decided I needed to do something because ignoring the problem was not going to fix it; and if I wanted to change the way I felt about my messy home, I needed to either spend the time cleaning or spend some money hiring a professional to help me. I'd never hired a professional cleaning service before and practically speaking, I initially had three concerns: (1) where do I find one? (2) can I even afford it? and; (3) can I find a trustworthy company where I feel safe entrusting them with my keys to come in and clean my place while I'm not home. As for my first question, I literally didn't know where to start. Eventually, I managed to find my way to Yelp and looked up services that are near me. I'm in Edgewater and based on my location, it recommended 4 places, so I requested a quote from all 4. Express Cleaning Team was the last to respond to my query but I'm really glad they did because it solved my second concern: cost. I originally had an idea of how much I wanted to spend but after receiving quotes from the first 3 services, I was left feeling disappointed because it was WAY beyond what I wanted to budget for a weekly appointment. It turned out that ECT's rates are so reasonable and affordable, my only regret is not having looked into this much sooner. All I had to do was to fill out their booking form on their website. Once I completed their dozen or so questions, I was quoted less than $100 a week to clean my two bedroom/one bathroom apartment. Now that I knew there was a service near my home that fit my budget, the only thing I had left to determine was whether I could trust them enough to give them a copy of my keys to clean the apartment when I'm at work. I wanted to make sure, so once I got an email confirmation from Jimmy, I asked him if it were possible to meet someone from the company on a weekend when I was home. Despite being outside of their business hours, his wife Fary graciously agreed to come by on Saturday to meet me and personally clean my apartment. I mean, how amazing and awesome is that?! It was her day off, but she still nonetheless took the time to come to my home just to meet me, give me the peace of mind, and did a truly AMAZING job. I didn't stay the entire time she was there but when I came home later that night, I was left speechless. I was so stunned and grateful for the care and attention that was clearly spent because everything was perfect. Honestly, it was like every little thing was carefully put in its place and every surface was expertly cleaned. You could easily tell how much care and attention was spent making sure I came home happy. If you're reading this review, you may be interested in hiring a cleaning service but have similar concerns about actually hiring one like I did. If so, I hope this helps in your calculus for reaching a decision. I was very pleased in my decision to hire ECT and I'm certain that going forward, I will actually want to come home instead on being depressed whenever I walk through my door.

Booked a cleaning and Fary and her team did a great job. Everything was cleaned and organized and…read morethey were very thorough and fast. Would absolutely use them again!