This is the first bad review I've ever left. I don't believe in leaving negative reviews unless…read moreit's necessary and beneficial to others who are looking to use this company. The appointment was easy to book and owner was nice initially, but completely ignored me after I reached out about the cleaning job. The lady who came to clean didn't speak any English so I couldn't communicate with her. She did a decent job cleaning, but definitely had things she could've improved on. I still paid for the full job and tipped her over 20%. I try to clean on a daily basis, but it's been a little difficult to do deep cleanings after having a baby, working, and going to school full-time. I even cleaned my home before she came because I wanted her to mainly focus on the stove/oven/hood, which I have been overlooking for some time. I did spend an hour cleaning up after, which is beside the whole point of hiring a cleaner... But my issue isn't with the cleaning lady, it's with the owner. When I brought the issue up to her, she completely ignored me, even when I sent her pictures and brought it up twice. I was completely friendly about it and was just expecting a response, not a refund or anything. Again, I did not want to leave a bad review and just wanted to give some feedback, but I feel like the customer service is completely lacking. By the way my cabinets and stove did not have those stains on it before the cleaner came. I think she used the same towel that she used on the stove for my entire counter and cabinets because everything was covered in black and brown specks afterwards. Also, see image for how much grease I cleaned out of my hood after!

Their pricing is really good but that is a trade off for thoroughness in the cleaning. The staff at…read morethis cleaning service are really nice but they aren't really detail oriented in the cleaning part. Our apartment was empty (we haven't moved in yet so thought that would be easier) and we hired them to clean before we move. They advised they would clean the inside of cabinets/drawers as well. We let the cleaner in the apartment and then we had to leave. She seemed to stay there for a few hours. The cleaner took a super short video after the cleaning was completed which is appreciated but it's hard to tell what was cleaned clearly. But when we came back to the apartment later in the day, saw that the stove, refrigerator and floors were generally clean but noticed that majority of the insides of cabinets/drawers were not wiped, many corners/edges along where the floor/walls meet still had a lot of leftover debris/dust, and she forgot to clean the underside of the toilet lid. We told the owner about this and she sent the cleaner to come back and redo some parts of it. But even after she redid the cleaning on those parts, it was marginally better, but there was still some debris and dust left on the edges and corners after she wiped so it felt kind of futile to ask her to redo it a third time at this point since she just didn't seem to have that attention to detail. I ended up just having to clean those parts again myself. In our initial conversation with the owner before booking, they advised they bring all their own equipment for cleaning (including vacuum). But when the cleaner came, she didn't come with a vacuum. Their reasoning was because our apartment is only hardwood floors, but given how there was still dust balls in some corners/edges even in the second visit, just cleaning liquid and wipes are not enough for them to clean properly. If you just need a very general cleaning this service is fine but don't have high expectations for them to clean thoroughly.

My old cleaner had to stop work for health reasons so I tried a corporate cleaning service for the…read morefirst time today and found Homey (on Yelp) as Wizards of Homes were not taking on new clients). I made the booking online on Sunday night for a Tuesday cleaning appointment, and I had 3 Venezuelan women (they only speak Spanish) come punctually today. Luckily my dog walker popped by and was able to help translate, but tbh we would have been ok even without a translator. The 3 ladies were an excellent well oiled team who went straight to work after a very brief orientation. I have 2 dogs that shed (a lot) and the ladies made my apartment sparkling clean. They were efficient and it took 4 hours (x 3 ladies) to clean a 3 bed/ 3 bath/ 2000SF - this included mopping, dusting, cleaning bathrooms and making 2 beds and cleaning out my vacuum cleaners at the end. Cost was $240. This included a 20% discount for signing up to having a weekly service. Tips are optional and can be paid in person or through the Homey online platform. Mariella was also very helpful on the phone and by text, and any extra instructions can be texted to her (eg if you wanted laundry folded, this could be added for an additional cost). After today's experience, I'm 100% going to use them regularly going forward.

The team did an excellent job doing a thorough deep clean of a house after painting. No corner was…read moreleft unturned and they had a flat pricing structure.

Had my second service, fantastic job! Quick response, showed up on time. Excellent service. Will…read morecontinue using their service !

Responsive and good job cleaning. But beware they will ask you to pay more than they quote - they…read moreasked for a mandatory "tip" for "urgent services" that was never mentioned upfront.

Just what I needed. I had a one time cleaning needed for a special occasion and wanted to make sure…read moremy space was presentable and didn't have time or energy to do it myself. I was able to be flexible with timing and we managed to configure a time that works for everyone. Cleaner was friendly, helpful and thorough. Would recommend and if my budget allows it would use them when I have events and need additional cleaning help. Overall took about 3.5 hours of cleaning because I don't own a vacuum so everything had to be manual. I have a small space - and only needed to focus on bathroom (toilet, sink, tub, floor) kitchen and living space (floor cleaning, outdoor closet wipe down, kitchen area and quick fridge wipe down).

This place quoted me $540 for a move in cleaning service for a 2 bed 2 bath apartment. That's…read moreabsolutely bonkers and the rest of you need to know.

Having a broken foot motivated me to secure the services of a house cleaning service until I am…read moreback on my feet again. I am very particular regarding cleaning, so I have high performance expectations. Erik was easy to work with prior to the work and a pleasure during the job. He came with a competent assistant. The job completed was thorough and exceeded my expectations. Places were cleaned, due to inconvenience, that were never previously addressed by me. The work was done in a timely fashion and in a way that was not disruptive to my wife or me. The price was competitive, and I look forward to my next appointment. I recommend this company without reservation.

It was our first time looking into having professional cleaning service done to the home and when…read moreresearching, there were so many companies out there along with a few referrals from my friends. I ultimately decided to go with Rapid Maid because of the number of conversations I had with the owner, Erick. He was able to address all my questions and was able to give me a very reasonable quote based off the pictures I had uploaded and sent to him. He clearly laid out what would be included in the service and what would not (for example, no garage and no backyard). Making an appointment was extremely pain free as he was very accommodating toward our days. Yes, they offer their services both Sat and Sun. On the day of the service, he came with 2 other crew members and I was able to walk through the home with him to go through high level of what has to be done. It is nice to see the owner on the day of and his team's extreme careful attention to details is impeccable. I would definitely highly recommend and will use them in the future.

I am very satisfied with the results. Samiri (sorry if I spell her name wrong) arrived early, got…read morestep up, and started right on her scheduled time. She is very pleasant and I felt comfortable with her in my apartment. I am especially happy with the bathroom! I warned her it would be a tough task but she cleaned it well. She was considerate and asked me where I wanted to put certain things. I would recommend her. =) Booking was easy. I did it online the evening before. I chose Synergy Maids because they bring all their cleaning supplies including the vacuum and mop. Some other cleaning companies I researched ask that the customer provides that.

I have been using Synergy Maids for the past 10 years and they always do a fantastic, thorough and…read moredetailed cleaning job. Highly recommended.

This is the second time I've used Eco Cleaning for my couch and rug. Always an easy experience from…read morethe booking with Stacie and Michael to the actual service by Glenn. I would highly recommend them for any cleaning needs especially since they use organic and nontoxic solutions. Glenn was so kind and efficient!

I paid $600 for a "professional service" and the cost did not match the service. They did not live…read moreup to the proposal and damaged my bedroom floors when moving around the bed. Their quote stated how they bring all their own equipment but they showed up to clean a 1,300 square foot apartment with a little hand vacuum, did not mop any floor, did not clean the toilets or showers, and did not clean inside the refrigerator (which I spent extra for). Pictures attached. They were at my apartment for over five hours and were very unorganized, running out of time. My bedroom floors are now severely scratched and I am the idiot who did not get a COI before allowing them to enter my home. Why they even decided to move the bed around I do not know. Unfortunately, I cannot recommend this company. However, they eventually responded to all my calls and emails and refunded me the $600. Be careful.

I needed some deep cleaning done since it had been a while and I've recently had guests stay over…read more They were very quick to respond when I was searching for some last minute help. If not for the accident they encountered on the way to me, they would have been on time. They did message me ahead of time to let me know, so I do appreciate the communication. Both women got to it once they arrived and were very respectful of my belongings. They exceeded my expectations as they really got every nook and cranny of the apartment. For the price you're paying, the effort was very much present. Would hire again for an annual deep clean!

10/10 Amazing rates…read more Daniela was amazing -- great attention to detail, deep scrub of bathroom/kitchen Took her time to do a complete job. Highly recommend. Will be using Spray & Wipe's services again for NYC apt cleaning.