1. Carpet Diem NYC

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Carpet Diem NYC

4.5 (289 reviews)
Open • 6:00 am - 6:00 AM (Next day)

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Response time

10 minutes

Response rate

100%

Services - Carpet Diem NYC

Carpet cleaning

Rug cleaning

Upholstery cleaning

Carpet Diem NYC Photos

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Recommended Reviews - Carpet Diem NYC

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Reviews With Photos

cleaned! (after)

David our tech was great - communicative, polite, fast - and got the job done on the same day as our call. Can't beat that!

This is the photo of the rug that I had to cut and discard after cleaning.
Natalia G.

After their cleaning I had to discard my carpet. It was completely ruined. I called them for some resolution and the owner hung up on me and refused to either clean again or refund anything. I paid 775 in cash. It was the worst and most irresponsible and unresponsive experience I have had.

Fallon C.

Wow! What amazing service. I bought a couch on Facebook marketplace and just wanted to give it a fresh start. It looks brand new and now I have the comfort of knowing it's clean. Thank you!!

Couch color came back! Stain removed too!! He did a lovely job.
Ezer K.

Couch color came back, stains removed too! Did a lovely job cleaning both couch and rug.

I was charged $300 up front and somehow the carpet came back even dirtier! Efficient service but terrible product and result.

couch exterior

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1 month ago

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Tony B.

Pleasure to work with you. Glad you’re happy

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14 hours ago

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16 hours ago

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Tony B.

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22 days ago

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Tony B.

Thank you Diana!

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3 months ago

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Tony B.

Thank you for the review! Have a great weekend!

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3 months ago

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Tony B.

Thanks Joan! Happy to help you!

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5 months ago

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Tony B.

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6 months ago

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Tony B.

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4 months ago

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Tony B.

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3 months ago

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2 months ago

Overpriced for what it is. I would recommend paying after the work is done and not before.

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Tony B.

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2 months ago

Fantastic service & incredibly efficient. School was very friendly and I would highly recommend.

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1 year ago

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3 months ago

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Tony B.

Happy to help you Joseph!

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4 months ago

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7 months ago

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Tony B.

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3 months ago

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3 months ago

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Tony B.

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1 year ago

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Tony B.

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6 months ago

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9 months ago

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4 months ago

Excellent service and friendly too! Highly recommend. He explained everything clearly and worked efficiently.

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5 months ago

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Tony B.

Thank you Elizabeth!

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1 year ago

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Tony B.

Enjoy! And happy to give you a quick service!

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4 months ago

Good service but total went up after he convince me to spend more to get better cleaning. Was it worth it? I don't know.

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Tony B.

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10 months ago

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2 years ago

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2 years ago

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1 year ago

Super responsive, professional, up front about costs. They got the job done! No complaints.

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1 year ago

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Tony B.

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1 year ago

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4 years ago

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1 year ago

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Tony B.

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3 years ago

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Tony B.

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1 year ago

Cleaning was fast and effective. The process was explained thoroughly so I knew what to expect.

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Tony B.

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9 months ago

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3 years ago

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Tony B.

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1 year ago

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Tony B.

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4 years ago

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1 year ago

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Page 1 of 8

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Review Highlights - Carpet Diem NYC

“Shlomi was amazing since I contacted him, he replied within 5 min, and was honest and direct with the information he shared.”

Mentioned in 72 reviews

Read more highlights

Ny Steamers

Ny Steamers

(266 reviews)

Theater District, Midtown West, Hell's Kitchen

Darnell did a good job cleaning my carpet. I definitely would use him again. He was very prompt and…read morehe has a great personality

First Service: Amazing service! I needed a rug cleaner for our newly purchased rugs which were…read morecombinations of wool, cotton and jute. We had 2 large ones and 2 smaller ones. The large ones consisted of wool and cotton and were very expensive so we wanted to make sure they were in good hands. (Total: ~$4,200) The smaller ones consisted of wool and jute and were equally expensive and we know that jute is a tricky material to work with. (Total: ~$800) We were also able to get our queen sized bed frame cleaned when they arrived and just had to pay the additional charge. Some places would charge you extra to get last minute additions when they arrive but NY Steamers did not! Meyer was quick to respond to all my questions and so flexible with arranging a time. He was so accommodating and all of his team members were so respectful, informative and friendly! The prices are super reasonable and so I decided to book him again to clean our couch. Second Service: I contacted Meyer to get a quote for our 2 seater and chaise and he responded right away with the price. It was a reasonable deep cleaning price and because I was so in love with the service the first time, we went ahead and scheduled a time for the cleaning. We had scheduled a late afternoon cleaning however the day of Meyer contacted and asked if we can have it earlier. It ended up working better in terms of my schedule! The guy quickly came and settled everything and less than 30 minutes later our couch had 99% of the stains removed! I couldn't be any happier. Next time I need anything cleaned, NY Steamers is going to be my go to company!

Local Green Clean

Local Green Clean

(23 reviews)

East Harlem

It was a little tough to decide on 3 or 4 stars with this company, but I decided on 4 because I…read morebelieve that the main part of the project was done WELL, and with integrity. Nicky, who I believe is the owner of a small business, made me an offer that was much more expensive than the other 4 quotes I had gotten through Yelp. He was available the following day, but I noticed that he had no reviews on Yelp. That alone is a concern of mine, so I told him it's a "no-go" if he's the most expensive guy with no reviews. He basically let me name a fair price, so I kind of low-balled him because of the no-reviews thing. I told him I'd leave him a thorough and fair review if I used him, and we both accepted. Nicky showed up the next day on time. That was pretty easy, as he left himself a 4-hour window, whereas other companies were asking for a 2-hour arrival window. No biggie, but that could be a concern for someone with a busy schedule. He did wear a mask upon leaving the car, and told me I didn't have to (which I appreciated). He wound up taking it off later with my permission, and I have a lot of respect for his asking. Like many service providers, he was very willing to "double park" in our co-op's private parking lot, where he's not even supposed to park at all. I thought that was presumptuous and inconsiderate, but I directed him to a spot in the lot that I know to be unregistered to anyone. Nicky was quick to get set up. I checked in on him more than a few times during the service and he was good to go. My situation was not ideal, as the vent where the dryer unit's exhaust exits my garden apartment is smack-dab right above a steel awning that covers my entrance. If it wasn't for this awning, I'd have done the cleaning myself. So he needed to get a tall ladder and set it up alongside this awning (which is maybe 4' wide), and at times, lean over the awning to remove the vent cover, which was attached with screws. (See photo of vent cover.) The one thing that I really did appreciate about Nicky was this: In the middle of the job, when he finished using his pro vacuum from inside my apartment, he decided to use his brush going in from the outside, from the ladder at the awning. If he didn't do this, I wouldn't have known any better. I thought it took great integrity to do the right thing in this instance, since that part of the job is very difficult, and somewhat dangerous. At one point, he asked me to hold down the bottom of his ladder, which I gladly did, and I think that's when he was putting back the vent cover... which leads me to my main complaint. Earlier, he showed me how he used a small piece of black tape to keep the vent closed for some reason. I didn't know what he was showing me that for, and didn't go into it because Nicky speaks with a little bit of an accent and was sometimes just a little difficult to understand. Upon paying him (I'm glad he had a credit-card reader to attach to his phone), I allowed him to charge me an extra $25 because he had done a good job. At the end, he asked me if I wanted to leave an extra tip, and I was like, "Bro, that's what the extra $25 you charged me was for." Maybe I'm a dick. I don't know. After he left, I noticed the black tape all over the vent cover. Will it stay? Probably... I don't know. Does it look pretty? Hell no. Would I have been OK with it if he had ASKED me? I'm really not sure. It's much easier to remove screws than it is to put them back in, generally. But I really would have appreciated his letting me know before I paid. I would have held on to that extra $25, as I have to remember this every time I come home now. Honestly, I would definitely have used Nicky again if my job were an easier one, but I can't get passed the black tape thing, and the lack of communication surrounding that issue. I think that--if you have a standard project that lacks some crazy kind of challenge--Nicky is fine for the job. He's a decent, good guy, but needs some more experience looking at things from the customer's point of view with regards to the finer points of customer service. Sorry for the book!

Nicky, the owner did a great job cleaning our couch. He was very communicative, and provided the…read morenecessary insurance our building required. would definitely use his service again in the future.

Carpet Diem NYC - carpet_cleaning - Updated October 2026

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