good service. $225 deep clean Tony was fast to respond offering to clean my two seat couch. Tony also saved me big money by not charging more to carry the steamer up the stairs. I guess this is usually a hidden fee for some services charge for. The couch was super filthy before, now it's a good spot to sit! Not totally grime free, there are still some wear, but it's an old couch. Now it's a clean old couch! read more

Carpet Diem NYC - couch exterior - Carpet Cleaning Near Me

After their cleaning I had to discard my carpet. It was completely ruined. I called them for some resolution and the owner hung up on me and refused to either clean again or refund anything. I paid 775 in cash. It was the worst and most irresponsible and unresponsive experience I have had. read more

Carpet Diem NYC - This is the photo of the rug that I had to cut and discard after cleaning. - Carpet Cleaning Near Me

Carpet Diem was great. Fast response times, clear communication, quick turnaround and delivery. My rug came out great and the services were reasonably priced. Highly recommend and would use again. read more

Wow! What amazing service. I bought a couch on Facebook marketplace and just wanted to give it a fresh start. It looks brand new and now I have the comfort of knowing it's clean. Thank you!! read more

Carpet Diem NYC - Carpet Cleaning Near Me

I was charged $300 up front and somehow the carpet came back even dirtier! Efficient service but terrible product and result. read more

Carpet Diem NYC - Carpet Cleaning Near Me

Good service easy to communicate with; polite worker. Satisfied with their business easier to deal with then sears. The only reason I'm taking off a star is because they changed my appointment time. read more

Couch color came back, stains removed too! Did a lovely job cleaning both couch and rug. read more

Carpet Diem NYC - Couch color came back! Stain removed too!! He did a lovely job. - Carpet Cleaning Near Me

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Couch looks ok, but I would never recommend them. Was originally quoted around $250 over the phone, then was told $350 when Shlomi showed up and somehow the total was $450. Total scam. How the total went from $350 to $450 I will never know. I wasn't home and my gf paid so they probably just tacked on $100 and hoped no one would notice. Do not use them unless you want to be charged $100 extra with 0 explanation. read more

Carpet Diem did an amazing job cleaning two carpets for me. They came out looking fantastic. Communication was perfect from start to finish, and they were very accommodating with both pickup and delivery. Super easy process and great results. Highly recommend. read more

Amazing job with my rug! Almost as good as new. Highly recommend and were faster than anticipated read more

Carpet Diem NYC - Amazing job with my rug!! Almost as good as new and only took a week when they said it would take 2 weeks! - Carpet Cleaning Near Me

great! quick response, came same day, couch looks brand new! would hire again for next cleaning

Super responsive, professional, up front about costs. They got the job done! No complaints.

Stop looking. This is THE place you want! Shlomi was amazing since I contacted him, he replied within 5 min, and was honest and direct with the information he shared. He did an amazing job deep cleaning my couch, explained the process to us, and gave us tips to maintain. I spoke with different companies and can say that his prices are fair. Super recommended! read more

This is now the second time I have used Carpet Diem NYC and both times have been impeccable service. My carpets never looked (or smell!) better and Tony is so polite and a great guy to work with. Appointment was quick and easy to make and the cleaning was thorough but quick! Definitely give Carpet Diem a call for your carpet cleaning needs. read more

Our couch and rug were in need of a serious deep clean! We've never gotten the two cleaned before and recently fostered a dog. So, you can imagine how smelly and dirty both of them were. I used the yelp app to speak with a few different businesses, but landed on Carpet Diem. Tony was quick to respond and answer any of my questions. They have a 79(rug)/89(couch) steam special, but shampoo or deep cleaning will be a bit extra. We ended up going with just a steam cleaning, but Tony being great, noticed how bad our couch needed a deep clean and did it on the house! I'm so thankful for Tony and his work! Carpet Diem is a family owned business that definitely deserves praises! Our couch/rug look beautiful! Worth it!! read more

I contacted this company to get a small spot out of my new couch. Super responsive and great service! Shlomi came by to assess and returned the same day to spot clean the area. He did a great job, was very quick to respond and honest about what could be done. Highly recommend. I will call them again for any future carpet, sofa or curtain cleaning needs. read more

I was so impressed with how easy it was to book a last-minute couch cleaning--quick, convenient, and hassle-free! It really needed it after being in storage! Shlomi was extremely friendly, communicative, and helpful every step of the way. The whole process was done in no time, and my couch looks fantastic! read more

Carpet Diem NYC - Couch before and after cleaning - Carpet Cleaning Near Me

Fast and good cleaning with Tony and delivery's Only reason for not 5 stars is the up selling ($310 instead of the $85 promotion because of the "viscose" in my rug). read more

Carpet Diem NYC - Carpet cleaned - Carpet Cleaning Near Me

Cleaning was fast and effective. The process was explained thoroughly so I knew what to expect.

Carpet Diem was super responsive and the results are fantastic. He was super nice and super professional! 10/10 would reccomend read more

Carpet Diem NYC - Carpet Cleaning Near Me

Very often, I give 5* reviews, but the owner, Mr Shlomi, did an outstanding job in cleaning my basement from a dirty water spill when I was having my old water tank removed and replaced. This was no easy task. The water spill you can see from the picture was very dirty and godknows how old it was sitting in that tank. The smell was also very awful, but I reached out to various carpet cleaning companies in my area, and he was very responsive. He answered all my questions very quickly and gave me feedback, which led me to pick him up for this job. He has equipment that is truly commercial grade, which costs upwards of $5,000 dollars to ensure that you're getting the best cleaning possible. He didn't cut corners. I saw this and I really liked it. I have had others do cleaning of my carpet before but always had to ask you miss this spot or can you move this furniture and clean under it but with him I didn't need to do any of that. Go with him and know your at good hands. Thank me later. Shalom read more

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amazing service, Shlomi walked me through the process and was very thorough. my sofa needed a deep clean and that's exactly what Carpet Diem delivered. He was also able to remove some old stains from 2020! Highly recommend read more

Carpet Diem NYC - Before and after - Carpet Cleaning Near Me

I bought a rug off Craigslist that smelled bad. I called this place and they said cleaning would be $99. Shlomi came and said the rug has mold and the cleaning will actually be $575. That was way more than I paid for the rug, but Shlomi did a whole song and dance about "This is a beautiful, high-quality rug, it's worth saving. All that's wrong with it is the mold." I said sure but shouldn't have. One week and $575 later, he returned but refused to come inside to help me lay it down. I knew something was wrong. "I have to run, here, take this." He dropped the huge 8x10 rug on my shoulder on the sidewalk. I carried it upstairs, laid it out, and my heart dropped. The edges were frayed, it wouldn't lay flat, and it was no longer soft but stiff and chunky. I called and Shlomi said this was water damage that their $575 deep cleaning was never going to fix. He offered me more services like "blocking" that would cost hundreds of dollars more. Instead of a refund, he said he would "keep his eye out if anyone is looking to buy a rug like this". Sure. I'm sure they worked hard on the rug. Shlomi sold me on the idea that if I paid for his $575 'super deep cleaning', it would come back as good as new. It came back ugly and tough. If I'd known how it would come back (ie if Shlomi had been truthful) I would never pay such an extreme cost for a rug cleaning. Also, the rug still smells! You can tell whenever someone leaves a negative review, Shlomi responds and blames the customer. He cannot take responsibility for anything. If your order is screwed up you will never get a refund. EDIT: Immediately after posting this he texted me an angry message about how he couldn't believe I would "repay" him like this (by leaving a review). This text was unsettling to receive. Revising score from 2 to 1 star. Left the rug on the sidewalk because it still reeks after Shlomi's $575 cleaning. read more

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I scheduled a couch cleaning service and was given a price of $109 for "professional shampoo steam cleaning and deodorizing free" with an estimated arrival time between 12:00 PM and 2:00 PM, as confirmed in an online conversation with Tony. However, by 1:45 PM, no one had arrived, so I reached out to Tony for an updated ETA. I was informed the technician would arrive by 2:30 PM. Unfortunately, the technician, Patrick, did not arrive until 2:50 PM--well beyond the window I was initially provided. He did not acknowledge the delay or offer any apology. Instead, he proceeded to inspect the couch and asked how much I had been quoted. When I informed him that I was told $109, he abruptly stated that the service would now cost $140. When I inquired about what additional services justified the price increase, he seemed unsure and asked me which services was I told previously. At that point, the lack of professionalism, failure to address the late arrival, and arbitrary price change led me to ask Patrick to leave. This experience was a complete waste of my time and highly disappointing. I sent Tony a message about what happened and he never replied. read more

Carpet Diem NYC - Carpet Cleaning Near Me

I had a wonderful experience with Carpet Diem! Tony helped me with scheduling and pricing through Yelp. Nick inspected my three seater couch and 8'x10' area rug initially, recommending a deep shampoo for the couch (and a different price). I opted to stick with just a shampoo steam cleaning, which is what Tony originally quoted for me. Pleasantly, not only was Max able to clean both in under an hour, he also did a fantastic job getting out the stains I was concerned about on the couch. It feels brand new! Overall the service was great and the cleaning was well priced. I'd highly recommend this place for your steam cleaning needs. read more

Carpet Diem NYC - Carpet Cleaning Near Me

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Easy to communicate with, was able to come quickly, and good job on the cleaning! Definitely recommend. read more

Carpet Diem NYC - Photo of cleaning - Carpet Cleaning Near Me

I called Carpet Diem NYC asking for an area rug steam cleaning at home. WE had a Moroccan white/black 100% rug for about 8 years. A person by a name Shlomi arrived and convinced me that the Moroccan shag 100% wool rugs cannot be steamed at home, that the only way to clean them was at a professional facility. The service price changed from $100 for steam cleaning at home to $325 facility cleaning. The following week Shlomi pick up the rug to have it cleaned at their facility. I mentioned that I will be away for 2 weeks. When the rug was ready, they didn't call me to arrange a delivery and dropped off the "cleaned" rug when I was away. When I opened the rug, the color was ruined. The rug turned into a yellow/orange color. When I called this person Shlomi inquiring about resolution, he was abrasive on the phone. He said that was the original color of my rug and I can file a claim at court if I want to. I have attached images showing to original color of the rug and the color after "cleaning" . The after picture has an ivory pillow on top of the ruined rug to see color difference. UPDATE: Tony B replied to me review practically claiming that I am a lair. Now Tony B is also claiming coming to our home. We were dealing with some Shlomy - is Shlomy and Tony B the same person going by different names? Facts: - we received an estimate of $100 for a steam cleaning. - Charged $325 cash to have the rug taken to their facility to only get ruined - no one called about delivery, the rug was simply dropped off. Texts attached. Shame on this deceiving customer service! read more

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We had an amazing experience with Shlomi. I had a call with a live person on Monday and was able to schedule a visit on Friday. This was just before the holiday weekend (Memorial day) Shlomi, was very friendly and detailed about what our options were for getting the best results. We got our never before cleaned couch shampooed and deodorized. I was amazed at how fast and detailed Shlomi was. We highly recommend Carpet Diem. Thank you so much, we're so happy with the results. read more

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Looks like the rug is much cleaner. Rami, the owner?, is a slick talker but they did a good job.

Would not recommend. I was quoted $150 deep cleaning for 1 room. Or $275 for deep cleaning 1 room + steam cleaning 2 rooms by Shlomi. I sent in photos of the entire room I needed deep cleaned and everything. When Shlomi arrived he said the square footage was bigger than he thought and charged $275+tax for one room. Had he asked about square footage for an accurate quote, I would've provided it to him. Nevertheless, I reluctantly paid for the service before he started, as he demanded. After he left, I noticed the job wasn't completely done. Bait and switch pricing and incomplete job. read more

My rug looks brand new! Shlomi brought it back to life after a few stains from my pet damaged our beige rug. It was easy and fast. We will definitely be back! read more

Excellent service. Great prices. Did an awesome job getting out stains and pet odors. Highly recommend. And super quick job too !!

Great guy who came up quick and did hard and quality work. Awesome communicator. Recommend! Fair priced!

Carpet Diem did an incredible job on my old furniture. I didn't expect a miracle but wow did they exceed my expectations. They came fast and were so kind as well as effective. Thank you so much, Carpet Diem! read more

Carpet Diem NYC - Recliner - Carpet Cleaning Near Me

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Carpet Diem NYC is the real deal. They were extremely quick and communicative, making the whole process so easy. Shlomi, in particular was so thorough, offering pictures of options to repair our rug as well as following up, with door to door service. I am very grateful to know exactly who to turn to for rug repair in the future! A+++ read more

Super happy with their service. This is my second time using this business and both times have been great. I strongly recommend them for cleaning services. read more

Carpet Diem NYC - Carpet Cleaning Near Me

Nicky was fast to respond, however I was disappointed in the service and feel that I was overcharged. I had both a leather couch + moroccan rug to be cleaned - Nicky did mention upon the initial evaluation of the couch that he cannot guarantee stains coming out. Sure that is fine, nothing can be guaranteed, however I wish I would have asked about the process of how they clean leather couches. He showed up on time to clean the couch and take the rug to the facility, however I was very disappointed when he did not come with a vacuum (he did use my vacuum when I asked before cleaning process started) and just had a bottle of Weiman Leather Cleaner ($9). If I known this was the process for how they clean, I would not have agreed to pay $275. I asked to keep my rug here and forgo the cleaning of that. He explained that he does not want to use water in case the leather would be destroyed during the process, however the service provided was definitely not worth $275, there is barely any difference in the before / after pics unfortunately. The point of this review is to definitely make sure asking what the cleaning process is before agreeing to have the service to make sure it is worth the value, because you can go out and buy this $9 cleaner yourself and save yourself $268 dollars. Edit: Hi Tony - thanks for your response. I've attached the payment confirmation and see Shlomi mentioned multiple times in the reviews. read more

Carpet Diem NYC - Carpet Cleaning Near Me

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Courteous and prompt. However, I was given a low quote by phone and when the technician arrived I was told I needed much more expensive services and the service I requested was more than the quote. read more

Tony was quick to respond and helpful. We agreed on the price at the beginning but apparently that would have been for steaming not shampooing. On the spot we paid more for shampooing. It would have been nice to clarify this from the start. Saying that, Tony was quick and did a good job cleaning our rug and sofa (3-seater sectional which I stated in the messages to him but it seemed it hadn't register with him. He did not charge me extra). read more

I was serviced by this company and I received excellent results for a reasonable price. My couch is huge and had quite a few stains on it. The stains are no longer here. Stains I've been trying to get rid of for years. Thank you so much for my new and improved couch! read more

Carpet Diem NYC - After - Carpet Cleaning Near Me

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