Update 2026. Cleany is the BEST! Melida did a fantastic job. We had a private cleaner who took 6 to…read more8 hours and still couldn't clean all of our apartment. Melida came in for 3 hours and left the place sparkling! I hope we can book her again!

Booked Cleany NYC for a move-in deep cleaning + wall washing and it was a huge mistake…read more Almost none of the services listed on their "deep cleaning" checklist were actually completed. The oven still had oil residue, the fridge and cabinets were dirty, baseboards were dusty, windows had cobwebs, and even the dishwasher and microwave exterior were dirty. Kitchen counters still had brown residue that came off when wiped. Bathrooms were not deep-scrubbed at all, there was still visible grime and rust inside the cabinets. There was no communication from the company when the cleaner arrived or left, no photos of the work, and no follow-up... just a charge for a service that clearly wasn't delivered. We reached out multiple times requesting a refund. This experience left us feeling taken advantage of during an already stressful move. Save yourself the frustration and look elsewhere.

I have now hired Patrick TWICE for apartment move-in deep cleaning because he is simply that…read moreeffective and amazing -- the first time for my own apartment as I was moving in, and the second time for a family member's. Patrick and Alex have the kind of care, excellence, obsessiveness, and eye for detail that makes an OCD clean fanatic like myself feel truly seen!! I knew that New York apartments tend to accumulate prior tenants' lives, grime, grease, pet hair, and layers of dust, and that landlords don't deep clean the way I would my own home. I found Patrick through his rave reviews on Yelp, and after a quick call discussing the size of my apartment and its condition, Patrick was able to book me the next day on a busy Saturday. Patrick and Alex spent 7 hours without break deep cleaning every inch of my home, including shelving, cabinets, vents, electric outlets, walls, ceilings, baseboards, and those cleaned-once-in-a-lifetime nooks and crannies. It was the kind of superb detailing work that truly takes 2 professionals the whole day, and I could have never done it on my own in even a week because I would just give up. They brought new cleaning supplies, fresh smelling non-toxic detergent, a powerful vaccum cleaner, and all the equipment needed to reach all those nooks and crannies. At the end of their job, I felt I could finally relax into my new home, and everything was sparkling and new. If you are looking for a regular weekly cleaning, that's what you should ask for and many cleaning companies offer that service -- but if you are looking for an apartment move-in or move-out DEEP clean that removes decades of grime, Elite Supreme Cleaning and Patrick are the best in the business.

This follow up is way overdue! A couple months after moving into my newly cleaned studio by…read morePatrick, I noticed that 2 of my outlets were leaking water and there was mold on one baseboard. My building had to tear into a large main wall to see where the water was coming from and if mold had grown within the wall. I was devastated. I went to stay with family while the work was being done, knowing full well I'd be coming home to a major mess I wasn't prepared to deal with. Patrick to the rescue! I called him while the work was being done. He told me to let him know as soon as the work was completed, and he'd be happy to do a walkthrough for me and squeeze me in so I could get home ASAP. He went to my apartment with his assistant and filmed the walkthrough and sent me the videos. It wasn't as bad as I had thought it would be, but it was still a job that would be too much for me to handle on my own. I knew if I hired Patrick, I could just walk back into my apartment as though nothing had happened. And that is EXACTLY what happened! He spent 1 full day and a morning cleaning the place from top to bottom. Everything was put back precisely according to pictures. I had done a lot of covering of closets, etc., because I was scared my building wouldn't do an adequate job. We had left it that he would check whether or not the inside of closets or cabinets needed to be done once he started the job. He was honest and told me those areas were in great shape; no need for him to add on extra work & extra cost. Not many people would be so honest. Patrick is a gem who knows his business. I will always recommend his services and would absolutely use him again (though I'm praying for no more surprises!).

I needed some deep cleaning done since it had been a while and I've recently had guests stay over…read more They were very quick to respond when I was searching for some last minute help. If not for the accident they encountered on the way to me, they would have been on time. They did message me ahead of time to let me know, so I do appreciate the communication. Both women got to it once they arrived and were very respectful of my belongings. They exceeded my expectations as they really got every nook and cranny of the apartment. For the price you're paying, the effort was very much present. Would hire again for an annual deep clean!

Professional, well-priced, efficient, fast, thorough, hardworking, friendly and polite. Top those…read moreattributes with TRUSTWORTHINESS & HONESTY. The night before the cleaners came and I was loading my truck up with important stuff we didn't want on the truck. I picked up my jewelry box, but the lock was open. I crawled around on that dusty floor and picked up all thr pieces (so I thought). The morning of cleaning day we did a walk through. After one of the crew had worked on the room where I'd dropped all of my jewelry there in plain sight were several pieces I missed. From the very first contact (Carlos responded in less than a half of an hour. He was very thorough in explaining what was included and exactly what was extra. He and his crew didn't waste a second's time. Each of them immediately began cleaning as soon as Carlos gave them an assignment. Not for a second did any of the 3 take a break from their right on time arrival for our noon appointment. I believe it took them 3.5 hours. May be more. When Carlos says they clean inside and outside kitchen/ bathroom cabinets and drawers, window and door frames, light fixtures, wood molding, steam mop, vacuum, dust he wasn't kidding. Those are things included. They also bring their own eco-friendly cleaning supplies, mops, steamer, broom, and even garbage bags. If I hadn't just spent 8k to flee the disaster called NYC to another state, I would have absolutely tipped each of them far more. Payment is not expected until they are done. I'm bummed they don't live close to me anymore because I would hire them for twice monthly cleaning in my new place. The pricing is very competitive and every last penny was worth far more. My ONLY regret was completely forgetting to take before and after pics. Don't look elsewhere because if Carlos and his team get too booked, you will have a tough time finding ANYONE like them. Thank you so much, Spray & Wipe! You all worked so very hard. It is clear how much pride you take in your service. If I ever hear of anyone in Queens who needs a clean out move-in or move-out. Wishing you and yours, your crew and theirs a blessed holiday season and a prosperous, happy and healthy New Year. Stay well.

Having a broken foot motivated me to secure the services of a house cleaning service until I am…read moreback on my feet again. I am very particular regarding cleaning, so I have high performance expectations. Erik was easy to work with prior to the work and a pleasure during the job. He came with a competent assistant. The job completed was thorough and exceeded my expectations. Places were cleaned, due to inconvenience, that were never previously addressed by me. The work was done in a timely fashion and in a way that was not disruptive to my wife or me. The price was competitive, and I look forward to my next appointment. I recommend this company without reservation.

It was our first time looking into having professional cleaning service done to the home and when…read moreresearching, there were so many companies out there along with a few referrals from my friends. I ultimately decided to go with Rapid Maid because of the number of conversations I had with the owner, Erick. He was able to address all my questions and was able to give me a very reasonable quote based off the pictures I had uploaded and sent to him. He clearly laid out what would be included in the service and what would not (for example, no garage and no backyard). Making an appointment was extremely pain free as he was very accommodating toward our days. Yes, they offer their services both Sat and Sun. On the day of the service, he came with 2 other crew members and I was able to walk through the home with him to go through high level of what has to be done. It is nice to see the owner on the day of and his team's extreme careful attention to details is impeccable. I would definitely highly recommend and will use them in the future.

Amazing job! Very thorough and professional and for a great price. Love the results!! Will…read moredefinitely be using this service again.

I am hesitant to ever give small business negative reviews because I know they are trying. However…read morethe experience with Novanna was unacceptable. No one responded to my email that was sent the day before my service asking what time I could expect someone. I had to book a two-hour window (8-10am) and I asked if I needed to wait the entire time for someone. Someone replied and said that I would receive a 30 minute notice before the cleaner arrive (so I still would have had to wait two hours either way?) I replied to that email and asked about a specific time frame and received no response. The next day, the day of my service, I did not receive a 30 minute advanced notice, she just showed up at my door at 8:30am. She did not come with any supplies as the website stated. She only dusted the tops of furniture and did not wipe anything down. She didn't put anything back in its place and I had to go through my apartment and put things away where they belonged after she left. Even organizing things would have been helpful. I specifically asked that she lift the rug in my bedroom to mop the floor underneath and she said she would. When I got home, I checked and this wasn't done. She furiously grabbed the mop and did it quickly in a hurry, while speaking on the phone. A few days later, I received a text message to my personal phone saying that I had a balance due but with no instructions on how to pay it until I asked. Not a single email communication with them stated how I pay for the service. I asked how to pay it was and I was sent a Venmo image and that's it. I replied TWICE to the text message requesting the information over email and have yet to receive a response from anyone. I don't know what experience everyone else had, but mine was terrible and I will never use this service again.

The service is so hit and miss, I would be careful booking with them. Some of the people are great…read morebut the ones that are not will make more work for you to clean up after them. I was using the service for about 2 years and it was good until the person that usually came left the service and said it's because they don't pay them well. Unfortunately everyone after that has been pretty bad. The most recent person (i) broke my oven door (she literally unscrewed it for no reason and didn't tell me she did and then couldn't get it back on so now I have to call someone to fix it and potentially buy a new door, (ii) went into my medicine cabinet to "organize" (there's nothing important in there thankfully but I never asked her to do it and no one has ever tried to do that), (iii) moved a dirty wet mop from under the sink (where she got it) into my clothing closet, and (iv) didn't actually clean the bathroom mirror, toilet, sweep the bathroom floor or vacuum the rug (yet had time to go into personal cabinets and drawers). After she broke the oven door I reached out to the Maid First and they didn't offer to help with anything. They only responded to me after I said they should still charge me the amount because I didn't want them to not pay her (given I've heard from other people who they have sent that they aren't being paid that well). I would suggest using another service that pays people well and provides more consistency.

i'm writing this review to warn current and/or future customers about this company. proceed with…read morecaution. company has poorly run management/customer service. they ignores customer calls/emails regarding legitimate matters. here's what happened: i had almost all makeup that i've purchased over the years in a shopping bag underneath our beverage cabinet to organize it (thousands of dollars worth). the cleaner mistook my bag of makeup, that clearly was not trash, for trash. she threw it all out. i called maidfirst. the manager or owner was dismissive of my concern. later, the cleaner messaged me and my husband, and did admit to accidentally throwing out the bag. in her message, she said that she shouldn't be held responsible since it looked like trash. (it did not look like trash - it was a bag full of makeup...) in my experience, cleaners are typically very conservative about the trash, and don't throw out items that are not in the trash bin or specifically noted... i called maidfirst to inquire about next steps, and no response. called again days later, and they either immediately declined my calls, or blocked my number. i proceeded to email them, and all emails were ignored. screenshots attached.

Both management & the housekeepers are reliable, responsive, flexible & thorough! Special thanks…read morefor cleaning 10 years of filth to make way for our new couch & also a sparkling refrigerator interior cleaning & for the usual excellent every-other-week cleaning!

The cleaner I had was excellent. She asked me about the top sheet which i hate. She was quick and…read morethrough. Helped me get some stuff out of a cabinet. Home looks great. I am a disabled senior so I appreciate the way they clean.