They did a fabulous job! Our couch was left brand new.great service and great value. Will be using…read morethe. Again!!

Got my large couch cleaned - The service was great, efficient, professional and reasonably priced,…read morewould recommend

Luis and Matthew were wonderful! After a major HVAC situation that involved gallons of black water…read moreand my sectional, I needed an emergency cleaning. They were so professional and fast. I was able to share the areas most effected by the water damage and they went to work. It looks great! I'm so grateful.

Mike H. and Rich picked up and delivered my oversized wool/silk rug that had several visible stains…read morefrom spills. The team took several weeks to clean but it is because they wanted to take extra care on some of the harder to clean stains. The rug came back clean, fresh and stain free and the guys were so friendly and really took seriously making sure it was placed just right for the room. Very very happy with this job!

Our carpet cleaning project went well. We wanted living…read moreroom, hallway carpet cleaned. Made inquiry on Yelp for carpet steam cleaning, and this company contacted us almost immediately and were able to schedule a cleaner within a day or two. Cleaner called an hour before arrival, reviewed the site and discussed the price. Initial steam cleaning for the living room/dining room and hallway was one price. Additional shampoo, sanitizing, deodorizing, etc treatment was an additional price. We agreed to have everything done. Cleaner brought up his equipment and finished the project in less than two hours. Happy with results of our clean, almost like new carpet. Two days after drying, we noticed stains we hadn't seen before or during the cleaning process. Called back, sent photos and they said rescheduled within the week for a return. Midweek they called with a definite return trip. Cleaner re-cleaned the area. Very satisfied with the results! Saved us a lot of time!

Darnell did a good job cleaning my carpet. I definitely would use him again. He was very prompt and…read morehe has a great personality

Excellent service & our sofa now looks brand new…read more Arrived when promised at the beginning of a 2-hour arrival window. Quote by phone was reasonable but for steam cleaning only. When the tech arrived he honored the steam cleaning quote & also gave an option for steam & shampoo. This was NOT a bait & switch move, as 1. He didn't try to pressure us into the slightly more expensive steam & shampoo service and 2. The more expensive service still lower than other similar companies. We chose the steam & shampoo. The cleaning team worked very hard, which showed in the great results. We would definitely use them again.

the service was amazing!! the quality of the work was perfection. the price was fair and above…read moreall..everyone was nice, respectful, promp and an absolute pleasure to work with. i recommend fantastic carpect cleaning highly and give them not 5 but 10 stars. beatty cohan, msw, lcsw, aasect new york city

Jack was transparent and professional. He did a great job steaming and shampooing my couch.read more

Friendly staff who did a really wonderful job and exactly what I asked for. Equipment was very…read moreeffective. Thanks

This was a last minute carpet cleaning request in preparation for father-in-laws 94th birthday. Mr…read more Jackman responded within an hour within an hour with an estimate and once we reached an understanding he was over here within two hours. Cleaning took longer than expected because carpet was 20 years old, but that did not stop him from doing an excellent cleaning job. This made my wife very happy!!

Look no further!! Super friendly and efficient service. Got the rug looking great and even gave…read moreadvice for further care!

I cannot recommend Daniel / USA Carpet & Upholstery Cleaning enough!…read more Daniel came and quoted to clean our couch and rug hours after I first messaged and was great to deal with from that point right up to today when he came to do the job. The pandemic, our pup, and a few new pairs of black jeans had left our couch looking tired and dirty. Being only 6 month old we were so disappointed we'd ruined our favourite piece but mere seconds after Daniel and his team started we could se our couch be revived (just look at the pic) TLDR: Our rug and couch are like brand new, we will use Daniel and his team again, can't recommend enough.

Well was moving and needed my 9x12 bedroom rug cleaned. Saw this cleaner had a good rating. So I…read morecalled and made appointment to pick up rug for cleaning. So workers come on a Sunday to pick up rug. As worker was leaving he said " He needed deposit of $200. I looked at him " I don't have $200 dollars cash laying around. Gave him my email to send me payment. They picked up rug April 12. I got no email for deposit payment. So I called 8 days later saying what happened to deposit payment? And why does the customer have to call and ask where is the deposit being paid too. Fine I sent $200 deposit. Now it's May 12th and no word on my rug. So again I have to call and ask where is my rug? Communication is not a strong attribute of this cleaning service. So now rug is ready to deliver in my new apartment. Timing was essential because right after rug the bedroom set was being delivered. So workers dropped off rug on Sunday morning. And now same guy that says he needed deposit when he picked up rug. He wants to charge me for deposit again. I said no way! And literally had to show him email receipt of deposit paid. Now I did not pay attention to look at rug until right before delivery of bedroom set. And what do I see? THE RUG IS NOT 100% CLEAN. I was like wtf? I paid $550 for a partially cleaned rug. My rug is a Super Kashan model Ivory. (See pic) you can see difference between top and middle. Top is ivory and looking towards middle it's still dirty. Unreal! Secondly I was not going to waste my time with these idiots. Literally would have no place to keep new queen size bedroom set in one bedroom apartment. And imagine having to move bedroom set breaking my back because a cleaning company can't clean a rug. What are they blind? I trusted their work based on reviews but boy was that a mistake. Wish there was zero stars. Because they deserve zero for this failure. I would NEVER recommend this company. My advice would be go to Home Depot and rent a machine. YouTube also shows you how to clean it your self.

Jack came to our house and cleaned 3 sofa chairs and 2 large carpets for a very fair price. He and…read morehis assistant were very professional and did a great job. I would highly recommend them.

Carpet Care NYC was responsive and friendly. They came by quickly and cleaned my carpets. Carpets…read moregot very clean. Make sure you get the price for shampoo there was a little bit of an upsell on the day of. Unfortunately my house has 3 or 4 kinds of carpet and the price to clean the viscose and silk was very high so I just cleaned the other types. But kudos to them for letting me know. Otherwise I would have potentially ruined the carperts. It all took about an hour. He wore shoe covers inside the house. The 2 downsides were 1) It took much longer than 6-8 hours to dry (actually about 48 hours). This is perhaps because it was a rainy week so the humidity was high and 2) Their main dripped so it left a small puddle of water wherever it was stationed, one on my vinyl floors and the other on a piece of carpet I wasn't getting cleaned. They really know what they are doing. A couple small things here and there and I would give them 5 stars.

Excellent service!!!!! Always available, on time, prepared, friendly and solve the problems…read more I trust them with all my rug cleaning needs.

Fantastic experience with my 9 by 12 Ruggable rug! Super easy to coordinate with, fair price, great…read morecustomer service all around, and my rug looks great! They were super friendly upon delivery and even placed the rug back under my furniture, which I really appreciated. I will definitely use them again in the future for our other rugs!

Fantastic customer service and cleaning. My sofa looked as good as new…read more They were also the first to respond.

Excellent service! Arrived promptly. Carpets much improved. Will call again for future work.read more