Integrity !!!!!!! they never showed up, never called never responded, very unreliable.read more

Ana and team have been doing a great job. We currently use them for weekly house visits and…read morecleanups and they go a great job. Ana really spends the time to get to know your individual needs and she and the team go in depth through your house consistently. She asks for feedback and is very open to hearing critiques or changes that needed to be made. Would highly recommend for anyone seeking weekly house cleanings.

They robbed me blind. I should have known as soon as liquor went missing, but they denied it, and I…read moredidn't fire them. They took jewelry and silver serving pieces.

From the owner: Hortensia Cleaning Service LLC Provides House Cleaning, Commercial Cleaning and Office Cleaning…read moreServices to the Middlesex, NJ area.

I hired Tucked & Tidy for a $1,500 deep clean followed by biweekly maintenance service. For that…read moreprice, I expected clear communication, attention to detail, and a professionally run experience. Unfortunately, the service fell short on all counts. The "deep clean" took place over two days, but totaled only about 8 hours. While the team was polite, several key areas were missed -- including dusty ceiling fans and other surfaces that should be standard at this level of service. I sent photos and was told the missed areas would be handled during the first maintenance visit. That visit was even more disappointing. Much of the home was left untouched, including the floors. I was told this was due to a "custom" plan -- yet there was no written contract, no scope outlined by email or document, and no communication confirming that entire areas of the house would be excluded. The only conversation was a brief call over a month prior. During the deep clean walkthrough, one of the team members even told me the floors would be part of the regular service, which added to the confusion. When I raised my concerns, the owner responded defensively and focused more on justifying their side than making things right. The tone shifted quickly once I pushed back, and I was left feeling unheard and undervalued as a client. Some things the owner might consider improving on: * Avoid shifting blame to the client when issues are raised -- especially after a $1,500 service. A missed spot is a missed spot, whether or not it was caught in a walkthrough. * Don't rely on a quick phone call as the sole definition of scope -- especially when no written agreement or clear follow-up is provided. Assumptions and verbal notes are not a client communication strategy. * Reach out proactively after a major service to check in. Leaving it to the client to initiate the first real feedback conversation creates a one-sided experience. And don't rely on staff rating requests to provide insight on client's service happiness, this is not indicative of the client's overall experience. Professionalism isn't just about what's cleaned -- it's about how a business listens, responds, and takes ownership. There's room for you to grow here.

Prior to Thanksgiving, I knew our house needed a cleaning. I tend to be the neat freak in my house…read morebut admittedly, I don't always have the time or the energy to stay on top of things. Took to the Google machine to search for a cleaning service and came across Tucked & Tidy. Lauren was beyond responsive to my initial inquiry and came by to do a consultation. We schedule the cleaning and the rest as they say was history. But I will tell you about it! Lauren's team came through right on time as they said. I left my house in their hands as I headed out for work. Lauren came across something and immediately reached out to me to make me aware; I very much appreciated that. Long story short, I returned to an immaculate house. What I paid was well worth it, no doubt about it. I will definitely be booking Lauren and her team in the future for home cleanings.

Professional from start to end! They returned calls right away, and they scheduled an appointment…read moreand actually kept the appointment! Floors looked great!

John and company did a wonderful job. Extremely thorough and professional....highly recommend!!!!read more

Highly recommend Brilux. They're easy to work with, provide clear and prompt quotes, and left my…read moreplace spotless. If you're looking for reliable people in the area, don't hesitate to reach out to them. I think the value is well priced and reasonable, I did a home cleaning regular, with a few added additions based off my needs. It was delightful.

They were great and on time. Delivered great quality for the value of money on…read more They came in the next day

Not to sound braggadocios as I'm far from arrogant, but my lifelong career has honed by skills…read moreferreting out fraud, duplicities, and recognizing instances where often great deals are far from great. I looked up Best Maids Ever and was struck by the nature of the raves and Jack the owner's cogent responses. Rich in varied details of differing facets of their services, they reflected Jack's keen listening/reading sensitivities and laser responses. His precision is sniper accurate. I had been in crisis mode with my messy apartment for far too long and no time to clean it. I dreaded hiring anyone. After spending seven hours one recent Sunday cutting up cardboard boxes alone, I drew the line. I needed help. Hiring Best Maids was one of the best decisions of my life. Period. First, Jack the owner is true as water on a placid morning's pond. Whatever concern or variable or worry you throw his way in negotiations, they're reduced to brief ripples as he adjusts terms, massages in solutions and then returns to his essence like a mirrored pond returns to its placid clarity after a pebble shatters it briefly: he is as honest, centered and focused as an arrow. A jaw droppingly true fellow in a notorious hustler trade. Both our trades are. Not in thirty odd years have I had such a sterling experience negotiating. He even dispatched a third person on Day 1 - not to jack up the price but to ensure it got done in two days. So when I asked afterwards whether he needed to adjust the price out of fairness to him (being that we agreed on only two people), he demurred - he added the third person of a trio family to ensure the job got done. Not one red cent more. And now for Anthony, Vivian and their youthful daughter Emily. My heart ached for their present hard working profession but it soared as I spent time lending a hand where I could. Open hearted souls who put in buckets of sweat equity. I could deluge you with the many, many positive details of their work and results but for me the brief tears of Vivian just before leaving said it all. She - as did we all - realized something special happened here over these two grueling days: they changed this stranger's life for the better. Amongst the torrent of incredible observations: as the ending of each day approached, they all kicked it into a HIGHER GEAR - not to catch up but to drive home perfection. Pride in their work.They went beyond and voluntarily. Jack and I are honest - I wasn't comfortable with their doing more than we'd agreed to - except when Anthony figured out why I was routinely tumbling out of bed due to a cracked bed-frame. He found a quick way to remedy it and that gave me my first great night's sleep I have had in eons. Effervescent Emily, in her mid-Twenties, took a number of colored pottery pots and put various plants I had that were in plastic original containers into the new pots and even put a moon valley pilea in a terracotta pot shaped like a wood nymph's face that I had buried somewhere. Art in everyday life. Quite Gaga - she was a fan. Many examples revealed themselves after they left leaving artistic flourishes. And Vivian cleaned my bathroom with savage grace and persistent diligence! She was stunned. We all were ! Nonstop excellence. I'll never forget these two days of wonder in brutal February! Best Maids? Better title: Bettering Cleaners for surely they bettered my life and so many others.

Just Wow! Best Maids Ever really does live up to the name!!! The team was absolutely fantastic…read more They took my mom's house and made it into a home again. I HIGHLY recommend Best Maids Ever. They were on point and on time. My family and I couldn't be more grateful for this team. Great Price and Great Results!!!

Great cleaning top to bottom - they did a post-move, pre-tenant clean for me. Made the whole place…read moresparkle. Did have a little bit of confusion on the reception end. But I don't want to take that away from the cleaners, who were great.

The worst possible cleaning service and the most unprofessional managers/ schedulers that you can…read moreimagine . They re-schedule multiple times and their cleaning crew ( who don't speak English or claim that they don't speak English ) arrive at timings other than the scheduled time upsetting all your planned activities for the day Once they arrive they call their manager who increases the rate of the service... and if you are not ok with it - they just simply cancel after putting a call to their manager and leave. For the sake of your sanity - avoid this cleaning service who call themselves 'Professional' !!

I needed someone I could trust to handle the repairs to a property I am selling from 900 miles…read moreaway. Gary was fabulous to deal with and got the job done on time and on budget. He even went above and beyond on several items. Highly recommended. Five stars. Thank you Gary!

Gary is very professional, timely and a helluva handyman! I would rate him a 10 but it only goes up…read moreto 5! Very honest and reliable. If I didn't have to move out of state, he would be that new best friend I would call to get the things needing fixed or completed done! I'm keeping his contact number handy as I have many family and friends still in NJ that could always use his expertise and help. Thank you Gary! For taking me up on my quick project and getting it done as quickly as you promised and done professionally! Let me know if you head to my new state, I will be calling you again and again and share your contact with all my family and friends. Best of luck and hope everyone books you so much that you get so busy in doing what you love to do! Blessings to you and family, you were my savior!