Very happy with the service they were polite and professional. Very thorough cleaning and it was…read moremuch needed and appreciated. Thank you.

From the owner: At “Rubi’s Cleaning Services” we know how important it is to have a clean environment. That’s why…read morewe offer a reliable and detailed cleaning service, so you can enjoy a spotless home or office without stress. We take care of the cleaning, all you have to do is enjoy! Just a call or message away

I hired Tucked & Tidy for a $1,500 deep clean followed by biweekly maintenance service. For that…read moreprice, I expected clear communication, attention to detail, and a professionally run experience. Unfortunately, the service fell short on all counts. The "deep clean" took place over two days, but totaled only about 8 hours. While the team was polite, several key areas were missed -- including dusty ceiling fans and other surfaces that should be standard at this level of service. I sent photos and was told the missed areas would be handled during the first maintenance visit. That visit was even more disappointing. Much of the home was left untouched, including the floors. I was told this was due to a "custom" plan -- yet there was no written contract, no scope outlined by email or document, and no communication confirming that entire areas of the house would be excluded. The only conversation was a brief call over a month prior. During the deep clean walkthrough, one of the team members even told me the floors would be part of the regular service, which added to the confusion. When I raised my concerns, the owner responded defensively and focused more on justifying their side than making things right. The tone shifted quickly once I pushed back, and I was left feeling unheard and undervalued as a client. Some things the owner might consider improving on: * Avoid shifting blame to the client when issues are raised -- especially after a $1,500 service. A missed spot is a missed spot, whether or not it was caught in a walkthrough. * Don't rely on a quick phone call as the sole definition of scope -- especially when no written agreement or clear follow-up is provided. Assumptions and verbal notes are not a client communication strategy. * Reach out proactively after a major service to check in. Leaving it to the client to initiate the first real feedback conversation creates a one-sided experience. And don't rely on staff rating requests to provide insight on client's service happiness, this is not indicative of the client's overall experience. Professionalism isn't just about what's cleaned -- it's about how a business listens, responds, and takes ownership. There's room for you to grow here.

Prior to Thanksgiving, I knew our house needed a cleaning. I tend to be the neat freak in my house…read morebut admittedly, I don't always have the time or the energy to stay on top of things. Took to the Google machine to search for a cleaning service and came across Tucked & Tidy. Lauren was beyond responsive to my initial inquiry and came by to do a consultation. We schedule the cleaning and the rest as they say was history. But I will tell you about it! Lauren's team came through right on time as they said. I left my house in their hands as I headed out for work. Lauren came across something and immediately reached out to me to make me aware; I very much appreciated that. Long story short, I returned to an immaculate house. What I paid was well worth it, no doubt about it. I will definitely be booking Lauren and her team in the future for home cleanings.

Breeze cleaned the carpets in my home in preparation for us renting it out…read more We lived in the house for nearly 8 years with 3 pets, occasional visits from 3 nephews, and a family member with an industrial blue collar job that required outdoor work. Needless to say, the carpets were in rough shape with a few very noticeable stains. Breeze did a great job restoring them to cleanliness, and they even managed to get out stains that were under the couch (and therefore set in for years!).

Update: October 2023 Used their service again to refresh our…read moresectional. Please once again and still highly recommend

Highly recommend Brilux. They're easy to work with, provide clear and prompt quotes, and left my…read moreplace spotless. If you're looking for reliable people in the area, don't hesitate to reach out to them. I think the value is well priced and reasonable, I did a home cleaning regular, with a few added additions based off my needs. It was delightful.

They were great and on time. Delivered great quality for the value of money on…read more They came in the next day

The BIGGEST snowstorm of the winter--and I needed my driveway cleared THAT NIGHT so my daughter…read morecould be safe coming home from work. Derrell (I hope I spelled that right) got in touch within minutes, gave me an incredibly reasonable estimate and stayed in communication until he arrived. He then did a remarkably thorough job clearing the snow from my driveway and walkway. I was fortunate that HMS responded just when I needed efficient, responsible and affordable service. Not only have I found a go-to for snow removal, but I'll be sure to contact HMS when I require any of the other services the company provides. If you want work done promptly and well, get HMS to do it.

Snowstorm Fern scheduled an appointment to shovel walkway, driveway on Saturday 1/24/26. The…read moreappointment for my senior Mother was 10AM - 1PM 1/26/26 with Derrell. I sent a message via.Yelp to confirm address along with the agreed upon time. Derrell advised his guys were on their way. His guys nor did he ever arrived. I never received a call or sent a message to explain cancel or reschedule. This is unprofessional. I will never contact this company ever again. I don't recommend this company Derrell assured me his guys vwere on there way

Krystal - I appreciate you responding back but, it is truly disappointing to see that nothing has…read morechanged in terms of Too Green taking ownership of their failure to completely deliver a direct service we paid for. There are some major discrepancies with your response below. Please find them listed here: 1) My name is Andrew, Nicki's husband and our services were rendered on June 29th not the 22nd. If you had taken time to truly review my complaint and looked into our case, you would've seen that 2) There was barely any real effort in making this right. We asked to speak to a manager/supervisor the day after the services were rendered. As of now, we still have not heard back from one despite being told we would've at the beginning of this week 3) Your "satisfaction guarantee" that was offered the same day as the services that were rendered was just a 10% discount on the next cleaning... I think we can all agree that means nothing. It wasn't until the next day that someone had offered to have someone come back to do further cleanings.... but at your company's availability. The date proposed to us did not work as we were in the midst of moving into our house and had to clean a good bit of the large portioned missed in Too Green's cleaning ourselves. Had you offered this right away on the first day, it may have changed the narrative. 4) A "vast majority" of the cleaning was NOT completed. Please stop saying it was. I find it mind boggling how you could tell me how much of the cleaning was done without so much as stepping foot into our house. We live here, we know how much of the cleaning we paid for was done... AT MOST it was 50%. I have attached a number of photos, but it doesn't mean that these photos alone is an exhaustive list of everything that was not fully cleaned. I would hope I didn't have to go around and photograph every nook and cranny and that your company would trust us after a few example photos. 5) No one is expecting anything to be restored to new condition. We just expect to have the things we paid for cleaned well. 6) The 10% discount was offered prior to the re-clean. It wasn't until a good bit of back and forth were we offered the re-clean. We have the text receipts if you want us to post it here Please do better. I understand that other folks might have had good experiences with their cleaners from Too Green, but it doesn't make our case any less valid.

Avoid this complaint fully. Very dishonest no professionalism in operating. Booked for Sat 11th…read more9am; 2-3 days before suddenly asks to change schedule to Tuesday 14th. When I say cancel and refund money if you cannot do on accepted date time slot then schedules work for Sat 11th 5.30 pm. As I type this review, the assigned cleaner hasn't even turned up or called in. It is now 5.40 pm. This kind of fraud businesses shouldn't even be allowed to operate on Yelp. Total cheat fraud business who doesn't have actual any employees, just runs some shady cleaning services based on random workers who may or may not show up. If I don't get my money back am for sure going to sue this business for malpractice. Update [03/13] : the assigned person arrived around 5.45 pm on 03/11 and tried to do as much possible till 9.15pm but clearly she was already exhausted from full day work and none of expected cleaning was done. She didn't have the right tools and equipment even. However she was very nice to say she would come back next day fresh at 10.30 am to do it properly. On 03/12 the lady did come back as promised and very much improved on the work and did significant cleaning up from the prior days under performance work. Am attaching pic to just illustrate the the state of things at the end of "official" day work to show how bad it was. Am re-scoring to 3 stars from a prior 1 star just because the cleaning lady was super nice to come back on a fresh mind and actually do the work a second day. But in true essence the company is very unethical in sending 1 person to do a 1700 sq ft cleaning after charging almost $400 for it. Even now I again have to go and do final touch up cleaning !!! Would advise all people looking for cleaning, if you are spending $400 make sure you will get atleast 2 people to come do the job otherwise it's a rip off. Just hire cheaper people off Craigslist for $150 a person. This company doesn't have any employees seems like they just sub contract to freelancers and keep 60-70% of the money for themselves. Unethical for consumers as well as those they subcontract it to. Still can't believe it they sent 1 person to clean 1700 sq ft place in 3 hrs for move out cleaning , appliances cleaning , bathroom water scum cleaning...makes no sense at all.