I hired Tucked & Tidy for a $1,500 deep clean followed by biweekly maintenance service. For that…read moreprice, I expected clear communication, attention to detail, and a professionally run experience. Unfortunately, the service fell short on all counts. The "deep clean" took place over two days, but totaled only about 8 hours. While the team was polite, several key areas were missed -- including dusty ceiling fans and other surfaces that should be standard at this level of service. I sent photos and was told the missed areas would be handled during the first maintenance visit. That visit was even more disappointing. Much of the home was left untouched, including the floors. I was told this was due to a "custom" plan -- yet there was no written contract, no scope outlined by email or document, and no communication confirming that entire areas of the house would be excluded. The only conversation was a brief call over a month prior. During the deep clean walkthrough, one of the team members even told me the floors would be part of the regular service, which added to the confusion. When I raised my concerns, the owner responded defensively and focused more on justifying their side than making things right. The tone shifted quickly once I pushed back, and I was left feeling unheard and undervalued as a client. Some things the owner might consider improving on: * Avoid shifting blame to the client when issues are raised -- especially after a $1,500 service. A missed spot is a missed spot, whether or not it was caught in a walkthrough. * Don't rely on a quick phone call as the sole definition of scope -- especially when no written agreement or clear follow-up is provided. Assumptions and verbal notes are not a client communication strategy. * Reach out proactively after a major service to check in. Leaving it to the client to initiate the first real feedback conversation creates a one-sided experience. And don't rely on staff rating requests to provide insight on client's service happiness, this is not indicative of the client's overall experience. Professionalism isn't just about what's cleaned -- it's about how a business listens, responds, and takes ownership. There's room for you to grow here.

Prior to Thanksgiving, I knew our house needed a cleaning. I tend to be the neat freak in my house…read morebut admittedly, I don't always have the time or the energy to stay on top of things. Took to the Google machine to search for a cleaning service and came across Tucked & Tidy. Lauren was beyond responsive to my initial inquiry and came by to do a consultation. We schedule the cleaning and the rest as they say was history. But I will tell you about it! Lauren's team came through right on time as they said. I left my house in their hands as I headed out for work. Lauren came across something and immediately reached out to me to make me aware; I very much appreciated that. Long story short, I returned to an immaculate house. What I paid was well worth it, no doubt about it. I will definitely be booking Lauren and her team in the future for home cleanings.

Great cleaning top to bottom - they did a post-move, pre-tenant clean for me. Made the whole place…read moresparkle. Did have a little bit of confusion on the reception end. But I don't want to take that away from the cleaners, who were great.

The worst possible cleaning service and the most unprofessional managers/ schedulers that you can…read moreimagine . They re-schedule multiple times and their cleaning crew ( who don't speak English or claim that they don't speak English ) arrive at timings other than the scheduled time upsetting all your planned activities for the day Once they arrive they call their manager who increases the rate of the service... and if you are not ok with it - they just simply cancel after putting a call to their manager and leave. For the sake of your sanity - avoid this cleaning service who call themselves 'Professional' !!

They were on time and dependable kept sending messages let me know the status didn't excellent job…read morewill be bringing them back for future services on the regular

All I can say is WOW !! we had Duvan come in and refinish our hardwoodfloor in one of our bed rooms…read moreand he is by far the best for the job. He is extreamly meticulous and you can tell he cares deeply about doing an amazing job. Everytime I walk into that room I feel like I am walking into a brand new house. The floor just shines . He is very professional and polite and you can tell he loves doing his job. I would highly recommend him to anyone looking to have thier floors redone to contact them. I know this is under their cleaning services but I couldn't find one for thier hardwood floor services here is a link to the hard wood floors services http://duvanshardwoodfloors.com/ trust me you will be very happy with the work he does.

I am very pleased with the professional way this company does its job…read more All of their workers are hard working and pleasant. I highly recommend Hosanna Cleaning Mrs. Sorkin Edison, NJ

From the owner: Finding someone you can trust to clean your home or office is important. Hosanna Cleaning…read morespecializes in providing a professional & trustworthy service at a very reasonable cost. Because to us: It really is all about you!

Professional from start to end! They returned calls right away, and they scheduled an appointment…read moreand actually kept the appointment! Floors looked great!

John and company did a wonderful job. Extremely thorough and professional....highly recommend!!!!read more

Cassandra Mae Cleaning Services have been working for our Agency for a while. The Owner, Cara…read moreZamorski is a dedicated, hard working, reliable, honest person. The cleaning services we receive through her business is outstanding. We can highly recommend Cassandra Mae Cleaning Services. Karola Terlaje, Director of Administration Alternatives, Inc., Raritan NJ

From the owner: At Cassandra Mae Cleaning Services, we understand that you are focused on your business. Taking the…read moretime out of your day to empty trash cans or clean the bathroom removes your focus from where it should be - on YOUR clients. At Cassandra Mae, our specialization is a superior level of clean for our clients. Whether you are looking for nightly, weekly, or monthly services - we are here to help. It is our mission to help keep your workspace clean and tidy so that you can focus on what you do best in a clean and professional environment. Give us a call today. You will not be disappointed. We offer: Janitorial Services, Office Cleaning, Vacuuming, Window Cleaning, Kitchen Cleaning, Desk Cleaning, Break Room Cleaning, Bathroom Cleaning

Not to sound braggadocios as I'm far from arrogant, but my lifelong career has honed by skills…read moreferreting out fraud, duplicities, and recognizing instances where often great deals are far from great. I looked up Best Maids Ever and was struck by the nature of the raves and Jack the owner's cogent responses. Rich in varied details of differing facets of their services, they reflected Jack's keen listening/reading sensitivities and laser responses. His precision is sniper accurate. I had been in crisis mode with my messy apartment for far too long and no time to clean it. I dreaded hiring anyone. After spending seven hours one recent Sunday cutting up cardboard boxes alone, I drew the line. I needed help. Hiring Best Maids was one of the best decisions of my life. Period. First, Jack the owner is true as water on a placid morning's pond. Whatever concern or variable or worry you throw his way in negotiations, they're reduced to brief ripples as he adjusts terms, massages in solutions and then returns to his essence like a mirrored pond returns to its placid clarity after a pebble shatters it briefly: he is as honest, centered and focused as an arrow. A jaw droppingly true fellow in a notorious hustler trade. Both our trades are. Not in thirty odd years have I had such a sterling experience negotiating. He even dispatched a third person on Day 1 - not to jack up the price but to ensure it got done in two days. So when I asked afterwards whether he needed to adjust the price out of fairness to him (being that we agreed on only two people), he demurred - he added the third person of a trio family to ensure the job got done. Not one red cent more. And now for Anthony, Vivian and their youthful daughter Emily. My heart ached for their present hard working profession but it soared as I spent time lending a hand where I could. Open hearted souls who put in buckets of sweat equity. I could deluge you with the many, many positive details of their work and results but for me the brief tears of Vivian just before leaving said it all. She - as did we all - realized something special happened here over these two grueling days: they changed this stranger's life for the better. Amongst the torrent of incredible observations: as the ending of each day approached, they all kicked it into a HIGHER GEAR - not to catch up but to drive home perfection. Pride in their work.They went beyond and voluntarily. Jack and I are honest - I wasn't comfortable with their doing more than we'd agreed to - except when Anthony figured out why I was routinely tumbling out of bed due to a cracked bed-frame. He found a quick way to remedy it and that gave me my first great night's sleep I have had in eons. Effervescent Emily, in her mid-Twenties, took a number of colored pottery pots and put various plants I had that were in plastic original containers into the new pots and even put a moon valley pilea in a terracotta pot shaped like a wood nymph's face that I had buried somewhere. Art in everyday life. Quite Gaga - she was a fan. Many examples revealed themselves after they left leaving artistic flourishes. And Vivian cleaned my bathroom with savage grace and persistent diligence! She was stunned. We all were ! Nonstop excellence. I'll never forget these two days of wonder in brutal February! Best Maids? Better title: Bettering Cleaners for surely they bettered my life and so many others.

Just Wow! Best Maids Ever really does live up to the name!!! The team was absolutely fantastic…read more They took my mom's house and made it into a home again. I HIGHLY recommend Best Maids Ever. They were on point and on time. My family and I couldn't be more grateful for this team. Great Price and Great Results!!!

Integrity !!!!!!! they never showed up, never called never responded, very unreliable.read more

Ana and team have been doing a great job. We currently use them for weekly house visits and…read morecleanups and they go a great job. Ana really spends the time to get to know your individual needs and she and the team go in depth through your house consistently. She asks for feedback and is very open to hearing critiques or changes that needed to be made. Would highly recommend for anyone seeking weekly house cleanings.