I have had nothing short of a great experience dealing with Total House Cleaning. From the owner Betsy to the regular team who attend to the house every other week, I couldn't be more pleased. When I was searching for a new service last year, I interviewed a number of companies and was impressed with Total House Cleaning for their fair pricing as well as their overall commitment to be fair, honest and above board in their business practices. I chose to give them a try and I couldn't be happier. I use them bi-weekly and the house is always immaculate. No stone is left unturned by my regular team and every time I come home it seems I find something new that has been cleaned. Also, the two team members who come every week are two of the nicest women I have ever met and you can see the value and pride they have in their work. I couldn't be more pleased with my choice. read more

This company is the best!! We have been using them for 2+ years and they do an amazing job! Affordable, reliable and so flexible when I have to reschedule. Can't say enough great things and very grateful for how clean my house feels after. read more

Betsy is very accommodating with scheduling. the girls do a great job. my house looks great after they leave each time.

Caveat emptor, folks! We used Betsy's company for ~4 years. Service was always decent, never great. They recently no-showed for an appointment scheduled for the day prior to us hosting a family birthday party. Did we get an apology? No. Where we offered a solution? No. We were told we should have let her know in advance that this particular date was important. Not sure why that should matter, but I digress... What the owner lacks in business sense, she makes up for in unreliability and rudeness. To be fair, she was the cheapest around...and in this case, you truly get what you pay for! read more

The 2 woman that consistently clean our home do a thorough job and the house always looks sparkling clean! We have been completely happy with the service and the owner is very flexible about making any changes we may want. read more

Update- she called three times after I posted this review... then proceeded to tell folks not to work at my house. she cares more about reviews then anything. Attached is a pic of the work... here is why they get followed around. I pay a lot of money and expect good work... I think anyone would... right? Also in her comment she said she would call back and bc this issue didn't matter she never called me back. Proves her own review of not to use this individual. I highly recommend looking for another cleaner. Last Friday Betsy sent two complete strangers to my home for the first time to clean my home without any heads up and without any guidance and proper tools. I texted and called her multiple times as I did not feel comfortable with strangers in my home for the first time without anyone there but got no response from her. I ran home from work to supervise them and they did an awful job with dust left everywhere. Somehow after all these she has not once apologized and has made it seem like it's my fault and said the crews don't actually like to work here... news to me first time after so long I'm hearing this from her... after this incident!? If you like strangers in your home with no heads up then sign up with Betsy otherwise I would not recommend. read more

Total House Cleaning - Baseboards after asking them three times to dust them.... - Home Cleaning Near Me - Bridgewater, New Jersey

We've been using the service for more than a year and are very happy. 99% of the time it's the same team coming into our home. They are nice people, professional who work hard and do a great job cleaning. Betsy is always quick to respond when we ask for a change in schedule. read more

Completely unreliable. Called 40 minutes after the ETA only to find out that there was a family matter and noone was coming. *** In response to Total House Cleaning's comment - The promised time was between 8:30 and 9. To quote the owner, "8:30 is the time, but allow up to 30 minutes for us to find you since it's the first time". I waited until 9:10 ( not 9:05 ) to call YOU to find out that one of the two employees had a family emergency. It took another half hour for you to call me back and you offered to pick up another team and bring to my house. Based on where they live, it would have taken another hour before you even got to my house and I had a prior scheduled commitment. I'm a mother as well and my heart goes out to any mother whose child is not well, but as a business owner I would have been at your house myself, making sure my customer is happy. read more

The team and service from Total House Cleaning was great. This was a one time clean out of my mother's apartment and they were quick, thorough and efficient. Pricing totally reasonable. Would recommend them to anyone looking for great service. read more

Professional and courteous, and great with my pets/teenager! Very thorough, respectful, and cleans my house the way I wish I could if I had time. Had a migraine today and one of the ladies freshened my bed with new sheets before i laid down. They cleaned quietly and let me k ow when they were done. Above and beyond, also taking great care with my pets. Will definitely be a repeat customer. read more

Fantastic work all around. Was able to get an appointment quickly, cleaners showed up on time, and did a great job - will definitely be having them back and referring to friends! read more

We needed a deep move in cleaning for our townhouse. The ladies, Kay and Mary that cleaned were very thorough and efficient. Betsy was very patient and accommodating when it came to specific requests that I had, would definitely use this service again and recommend them. read more

We have been using Total House Cleaning to clean our house for a couple of years now, and we are very happy with the job that they do. When we initially contacted Betsy, the owner, she made an appointment to come and meet with us in order to size up the house, and figure out exactly what she and her team could do to help us. We went through each room and discussed any special requests, and Betsy made notes in order to pass them on to the team that would be handling our job. We then sat down, and Betsy went over the entire process with us, provided us with a list of recommended cleaning supplies to keep on hand, and we were put on the schedule. If we ever have questions, special requests, or scheduling changes, it is easy to get a hold of Betsy to facilitate. The two ladies who come to our house always do a great job, and this past week, it was exceptional! They are always polite, professional and focused on providing a great service. We have tried many other cleaning companies, and by far, this is the best! read more

I have been using Total House Cleaning for 8 months now. Betsy is great to work with. She is very responsive and accommodating. Her team is very professional, thorough, and make our house look spotless. We also have a German Shepherd, who sheds nonstop. After their team is done cleaning, you can't find a single strain of his hair. We highly recommend Total House Cleaning. read more

We've had three or four places clean our home and one even was decent too but after a while they slack off. But this cleaning service is the best for a couple reasons: good value, great people, honest and our home is consistently cleaned right and accommodating management owner. The Best for our home cleaning needs by far. Thanks Betsy and Team! read more

I have been very impressed with the cleaning done by the team from Total House Cleaning. We live in an old Victorian with lots of molding and wood and it was spotless after the first visit. Betsy, the owner, came to discuss pricing and supplies so there were no surprises. I love that I have the same team every other week because my home is not your usual cookie cutter house. read more

I have used a handful of cleaning companies including the big chains. They always left more to be desired and frequently would no show. I was impressed from my first meeting with Total House clean how thorough the walk through was, and how detailed Betsy was. She asked questions and brought up topics never addressed by other companies. They are reliable and flexible when I have had to make changes. I am happy with the quality of cleanliness they bring to my home, they use the same staff every visit. I would definitely recommend them. read more

I can't comment on the cleaning job - I didn't get that far. I contacted someone yesterday afternoon and left two messages - I haven't received a response yet. In the meantime, I contacted three other companies in this area and received 3 phone calls within minutes, literally minutes, of submitting a request online. When other companies value my business so much more, why would I go with this one? UPDATE: Okay now it's a full week later and no one ever called me back. read more

I've used Total House Cleaning for many years now and I've always had great service and good communication. I can call or text Betsy if I need anything special as well, and for schedule changes, she is always responsive. I can leave notes for special focus that week and they accommodate. I've had a great experience which is why I've kept them so long and recommend them to anyone in the area looking for a consistent service. read more

I was so excited to find this cleaning company! Not only are they accommodating to my crazy busy schedule, they Have also proven to be my life saver! As a perfectionist myself, I have been through so many different cleaning companies! This cleaning crew cleans everything to the finest detail... They even clean things you wouldn't expect .... I have them come on a weekly basis... And they put as much effort into each and every cleaning as they did on their very first visit! Their prices are reasonable and competitive! The cleaning crew always arrives with a smile on their faces, sleeves rolled up and ready to get the job done! read more