I hired Tucked & Tidy for a $1,500 deep clean followed by biweekly maintenance service. For that…read moreprice, I expected clear communication, attention to detail, and a professionally run experience. Unfortunately, the service fell short on all counts. The "deep clean" took place over two days, but totaled only about 8 hours. While the team was polite, several key areas were missed -- including dusty ceiling fans and other surfaces that should be standard at this level of service. I sent photos and was told the missed areas would be handled during the first maintenance visit. That visit was even more disappointing. Much of the home was left untouched, including the floors. I was told this was due to a "custom" plan -- yet there was no written contract, no scope outlined by email or document, and no communication confirming that entire areas of the house would be excluded. The only conversation was a brief call over a month prior. During the deep clean walkthrough, one of the team members even told me the floors would be part of the regular service, which added to the confusion. When I raised my concerns, the owner responded defensively and focused more on justifying their side than making things right. The tone shifted quickly once I pushed back, and I was left feeling unheard and undervalued as a client. Some things the owner might consider improving on: * Avoid shifting blame to the client when issues are raised -- especially after a $1,500 service. A missed spot is a missed spot, whether or not it was caught in a walkthrough. * Don't rely on a quick phone call as the sole definition of scope -- especially when no written agreement or clear follow-up is provided. Assumptions and verbal notes are not a client communication strategy. * Reach out proactively after a major service to check in. Leaving it to the client to initiate the first real feedback conversation creates a one-sided experience. And don't rely on staff rating requests to provide insight on client's service happiness, this is not indicative of the client's overall experience. Professionalism isn't just about what's cleaned -- it's about how a business listens, responds, and takes ownership. There's room for you to grow here.

Prior to Thanksgiving, I knew our house needed a cleaning. I tend to be the neat freak in my house…read morebut admittedly, I don't always have the time or the energy to stay on top of things. Took to the Google machine to search for a cleaning service and came across Tucked & Tidy. Lauren was beyond responsive to my initial inquiry and came by to do a consultation. We schedule the cleaning and the rest as they say was history. But I will tell you about it! Lauren's team came through right on time as they said. I left my house in their hands as I headed out for work. Lauren came across something and immediately reached out to me to make me aware; I very much appreciated that. Long story short, I returned to an immaculate house. What I paid was well worth it, no doubt about it. I will definitely be booking Lauren and her team in the future for home cleanings.

Majestic recently completed move out cleaning services on my home in preparation of us renting it…read moreout. They did an amazing job! The house looks wonderful and is cleaner than when we first moved in! The floors are shining, the baseboards are spotless, and the appliances look brand new! Michelle was friendly, responsive, and accommodating, as well. If you need a great deep cleaning I highly suggest hiring Majestic.

Great service! Seriously magical work. You made the impossible possible. Everything came out…read morewonderfully. I would recommend you over and over again - hard working and so kind and got a really tough job done so well! Thank you!

Consistently good work at a reasonable price…read more Everyone that has come in has been professional, polite, and easy to work with. Highly recommended.

I am so happy with Sally's from start to finish, they were professional, trustworthy, and punctual…read more They communicated so clearly and professionally. They are also very reasonably priced. The team worked efficiently and left my home sparkling clean--every detail was taken care of. I highly recommend this cleaning service!

I recently used Pura Clean and I couldn't be more impressed. From start to finish, their team was…read moreprofessional, thorough, and incredibly efficient. They paid attention to every detail, leaving my home and office spotless and fresh. I did not have to give them any instruction...they just knew what to do and how to do it. They were friendly, punctual, and went above and beyond to ensure everything was cleaned to perfection. If you are looking for a reliable, high-quality cleaning services Pura Clean is definitely the way to go. I will absolutely be using them again and I am recommending them to friends, family and even my patients, who will certainly thank me. They do a complete job and their prices are more then reasonable!! Thank you, Pura Clean services, for your outstanding work! Dr Mike

Pura clean did an AMAZING job! With 4 little kids it is nearly impossible to keep a tidy house…read more Pura clean blew me away with not only their cleaning, but attention to detail, flexability and professionalism. I look forward to having my house clean and now I can ENJOY my home with my kids and not stress out about cleaning

The house I used Seneida to clean was a real mess. The previous owner did not take care of the…read morehouse, and on top of that renovation guys left a mess of thick dust. So everything is literally covered by layers of dust, cigarette tar, saw dust. I probably did not stress the level of messiness clearly, and they were surprised by the amount of work needed. But even so, they managed to bring in more people and held up their guarantee to complete the work same day. The house is 10 times better after the cleaning. The clean was so detailed everything is sparkling and even old unfinished wood is much cleaner (which I didn't think you can effectively clean). Price is reasonable and communication is easy and fast. Downright the best cleaning team I've used.

The first cleaning they charge you double for a deep clean. The price was clearly overpriced…read morehowever, they did do a great job. From then on it only got worse, they show up randomly instead of the time they scheduled, they don't put things back in the same place after they clean, and don't expect them to care about your stuff, they will throw it wherever is convenient. For some people this service ticks the box as just a cleaning service and based on that they do a good job with cleaning surfaces kitchen bathrooms etc. But for others, myself included, I didn't feel I was receiving the type of care that I feel a personal home cleaning service should be.

Not to sound braggadocios as I'm far from arrogant, but my lifelong career has honed by skills…read moreferreting out fraud, duplicities, and recognizing instances where often great deals are far from great. I looked up Best Maids Ever and was struck by the nature of the raves and Jack the owner's cogent responses. Rich in varied details of differing facets of their services, they reflected Jack's keen listening/reading sensitivities and laser responses. His precision is sniper accurate. I had been in crisis mode with my messy apartment for far too long and no time to clean it. I dreaded hiring anyone. After spending seven hours one recent Sunday cutting up cardboard boxes alone, I drew the line. I needed help. Hiring Best Maids was one of the best decisions of my life. Period. First, Jack the owner is true as water on a placid morning's pond. Whatever concern or variable or worry you throw his way in negotiations, they're reduced to brief ripples as he adjusts terms, massages in solutions and then returns to his essence like a mirrored pond returns to its placid clarity after a pebble shatters it briefly: he is as honest, centered and focused as an arrow. A jaw droppingly true fellow in a notorious hustler trade. Both our trades are. Not in thirty odd years have I had such a sterling experience negotiating. He even dispatched a third person on Day 1 - not to jack up the price but to ensure it got done in two days. So when I asked afterwards whether he needed to adjust the price out of fairness to him (being that we agreed on only two people), he demurred - he added the third person of a trio family to ensure the job got done. Not one red cent more. And now for Anthony, Vivian and their youthful daughter Emily. My heart ached for their present hard working profession but it soared as I spent time lending a hand where I could. Open hearted souls who put in buckets of sweat equity. I could deluge you with the many, many positive details of their work and results but for me the brief tears of Vivian just before leaving said it all. She - as did we all - realized something special happened here over these two grueling days: they changed this stranger's life for the better. Amongst the torrent of incredible observations: as the ending of each day approached, they all kicked it into a HIGHER GEAR - not to catch up but to drive home perfection. Pride in their work.They went beyond and voluntarily. Jack and I are honest - I wasn't comfortable with their doing more than we'd agreed to - except when Anthony figured out why I was routinely tumbling out of bed due to a cracked bed-frame. He found a quick way to remedy it and that gave me my first great night's sleep I have had in eons. Effervescent Emily, in her mid-Twenties, took a number of colored pottery pots and put various plants I had that were in plastic original containers into the new pots and even put a moon valley pilea in a terracotta pot shaped like a wood nymph's face that I had buried somewhere. Art in everyday life. Quite Gaga - she was a fan. Many examples revealed themselves after they left leaving artistic flourishes. And Vivian cleaned my bathroom with savage grace and persistent diligence! She was stunned. We all were ! Nonstop excellence. I'll never forget these two days of wonder in brutal February! Best Maids? Better title: Bettering Cleaners for surely they bettered my life and so many others.

Just Wow! Best Maids Ever really does live up to the name!!! The team was absolutely fantastic…read more They took my mom's house and made it into a home again. I HIGHLY recommend Best Maids Ever. They were on point and on time. My family and I couldn't be more grateful for this team. Great Price and Great Results!!!

Highly recommend Brilux. They're easy to work with, provide clear and prompt quotes, and left my…read moreplace spotless. If you're looking for reliable people in the area, don't hesitate to reach out to them. I think the value is well priced and reasonable, I did a home cleaning regular, with a few added additions based off my needs. It was delightful.

They were great and on time. Delivered great quality for the value of money on…read more They came in the next day

This company is the best!! We have been using them for 2+ years and they do an amazing job!…read moreAffordable, reliable and so flexible when I have to reschedule. Can't say enough great things and very grateful for how clean my house feels after.

Betsy is very accommodating with scheduling. the girls do a great job. my house looks great after…read morethey leave each time.