Had to take my truck in multiple times to get them to reinstall my rear view mirror correctly. After replacing the windshield I noticed my rear view shaking around more than normal and noticed the antenna/temperature sensor bar was not clipped into the mounting bracket of the mirror. Which meant they should have taken the mirror off, clipped them together and then install the mirror again. But they did nothing and told me it was fixed. I jumped in, noticed it wasn't and went back in. The "guys" just went to lunch and I could either leave my car for another hour and find a ride to pick it up later or schedule another appointment. So I did, then the main "guy" yelled at me telling me I'm wrong and it won't work as he's trying to bend and twist the hard plastic bar into the mirror mounting bracket. I asked him to be careful as he was getting frustrated while telling me I'm wrong. Well ten minutes of that and he finally does what I say and fixes it correctly. Would not recommend this shop at all. Do yourself a favor and go to a better shop where people do things correctly the first time and don't get angry if you're not happy with their mistakes. read more

These guys were awesome. I had no clue what I was asking for when my garage door glass broke. I brought in a sample piece and they walked me right through it. Super nice. Super affordable. I will definitely go back. read more

Noticed a crack on my windshield and realized my insurance didn't cover it. After calling multiple shops I landed on this one because of the availability, warrantee and price. They took me the same day as the call, I chose to visit the shop because my apartment complex is difficult to find. They said it would take an hour but it really took 30 minutes! What a relief! I will definitely return here for all my glass needs. read more

Had a windshield replaced a few years ago which was a positive experience but when I had a chip repaired recently the workmanship was good but the service was poor. Maybe under new ownership. Won't be going back there again. read more

So pleased with the service from Speedy! I can see that I'm not the only one either :) Acquired a chip on I-405 over the weekend, reached out to my auto insurance company who set me up with my local Speedy Glass. Not only was it covered but they came out to my work (yea!) Such a time-saver and much appreciated! I worked with Theresa to book my appointment, all expectations set. Overall a great customer service experience! Thanks Theresa :) Louis called me about 30 minutes before my appointment and let me know that when he arrived he would call me. We also verified my address and make/model/color of my vehicle. He was prompt, courteous and let me know how long the procedure would take. He even cleaned my windows! I know it's just a ding and an experience that was less than 30 minutes but I wanted to jump on Yelp and share my 5-star experience I had today :) read more

This place would have earned at least a 4* if the front desk woman was nicer. The technician did a decent job in reasonable time. But the young girl at the desk did not know how to properly treat customers. No courtesy, almost rude, talking to customer while chewing gum. There are many other windshield repair shops who would appreciate my business. read more

Speedy Glass - Auto Glass Services Near Me - Bothell, Washington

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Okay, so while driving around Bothell, I heard a pop, and that was it. My entire back windshield had, I don't know, exploded. I didn't really know what to do, so I pulled over and stole wi-fi from someone's house. I googled the closest glass repair shop, and this was 1/2 mile away! I called, and they were very polite and helpful over the phone, and ordered the glass replacement right then and there. I dropped of my car, and was told that it would take 2 hours to fix, and that the glass should be delivered at noon. At 1:35 I received a call that my car was ready. They had even taken the time to clean all of the glass that had shattered in the car. Okay, so the service was great, and the people were friendly, communicative, and fast, but on top of all of that, the price wasn't bad at all compared to what I've heard other people pay elsewhere. read more

I submitted a glass claim through my insurance provider Wed at noon and selected this company to service the car on Fri. I didn't receive a call to confirm the appointment, so I called in Friday morning to make sure I was on the list. The woman (Jacky?) told me that the location I submitted the claim to was closed - ok? She transferred the claim to the Bothell location and said they could meet me between 1-4pm same day. Louis (the service tech) called me at 3:28pm and said that it would be 7 or 7:30pm before he could get to me. I said fine, since I didn't have plans for the evening and really wanted to get this resolved. He called again at 6:59pm and said that he wasn't going to make it to me and asked if I wanted to reschedule. Given the track record thus far and general lack of courtesy through the entire process, I pulled the claim and gave it to another company to handle tomorrow since they will actually come to me on a Saturday. The other company has already called (7:15pm) the same evening to confirm the service. If you choose this company, good luck getting a mobile appointment when they say - as that was obviously not my experience. read more

The passenger window of my car was broken out awhile ago but I've been putting off replacing it because of finances. I finally got some extra cash to do it and did some cost research. I also wanted to replace my windshield at the same time since it had a significant crack so knew it was going to be a pricey expense. I got quotes from All-Star, Safelite, Cascade Auto Glass, and Speedy and Speedy was by far the cheapest. They were also the quickest to respond and Karina was very friendly and helpful. I signed up for the 8-10a window and got an email the night before stating they would be out at 10a. I got a call at 9:30a saying Isaac would be there in 15 minutes and he was right on time. I gave him my keys and he went to work, finishing in just about an hour to replace both windows. He even tried to get the tape residue off the door and window! Great service, great product, and great experience. Highly recommended! Thanks Speedy Glass! read more

They managed to get me in quickly, replaced my back rear window in about an hour and were super nice and polite throughout the entire process. I had a great experience and will definitely be returning! read more

Came in for a rock chip repair. They were able to fix it right away and bill my insurance without any problems. Staff was friendly. Shop had tea/coffee available in the waiting area. My repair was done in like 15 minutes, they were quick! read more

I had a rock from a big truck hit my windshield while on the freeway. After speaking with my insurance they connected me with speedy glass because I was in Bothell at the time. I spoke with Dusti who was so nice and sweet. She told me they were quite booked up and when I told her I would have to find a new place because I wouldn't be in town anymore for the date she suggested, she offered a time and date that she thought she could squeeze me in. I was super grateful for that, but to top it off, she called me the next morning and they ended up having a cancellation that day and saved the spot for me. She was great, responsive and so kind. My ONLY issue, was just yesterday (my windshield was replaced about 3 weeks ago or so for reference) I had the molding at the top of the windshield pop off & that's frustrating, but a shop here in Yakima was able to take care of it for me (no charge too!) read more

They were $27 cheaper than the quote I got from my insurance company's "preferred" auto glass dealer, the staff were friendly and service was prompt. Plus I get lifetime chip repair. Another bonus is having a coffee at the Brew while I wait. read more

Not good. Had to wait too long, then delayed. The workmanship had a distractingly visible flaw. There was a lack of care and concern for this customer from counter staff. read more

This morning I woke up to my rear window smashed in and in less than 2 hrs later my window was repaired and less than I expected. Dusti was fabulous! Friendly and knowledgeable. I highly recommend coming here if you need anything done quickly and correctly. Definitely have a repeat customer here! read more

I couldn't be happier with the service received! In trying to ready my mom's house for sale, I discovered two windows with broken seals. I started researching window replacement companies and discovered Speedy Glass. They responded within the hour, had someone out the next morning to measure and provide a quote and had the new glass order and ready to install within 5 days. Dusti kept me informed along the way and the installation team showed up exactly when they said both trips out. I highly recommend this team! read more

On December 23rd we had a break in the weather so my son and I took our dog to the park. During the 20 minutes I was there some jerk broke my driver side window and stole my purse which was hidden under my seat (I think they were watching from the bushes) Of course this is terrible right before Christmas, so I called right away hoping to get it fixed that day. Unfortunately, there had been a bunch of these types of robberies and they couldn't get to me until Wednesday the 27th. I had called their competitor and they couldn't get to me until Friday the 29th and they wanted to charge over $40 more. The repairman came out Wednesday and did the job quickly and correctly and charged me exactly what I was quoted. read more

Friendly service, fast work, competitive rates! Expect a little bit of a delay in scheduling during busier times of year (esp. Winter) but it's worth it! read more

Honestly, Speedy Glass is the BEST! I was on the way home from work and got a rock chip that immediately spidered. I called, panicked because I'm going on a long drive this weekend. Dusti immediately got me in and the team was great! This is my second time I've been here, and both times they've been amazing. Thank you, Speedy Glass for the amazing service and great customer service! read more

I had my passenger side and back glass replaced here a few weeks ago. Glass was completed within the time frame they gave me, they also took care to vacuum the glass out of my cluttered trunk. Service was good and thorough. Hope I never have to go back, but it's where I'll go if my windows are broken again! read more

While driving home last night, I suffered not one, but two rock chips on my windshield. Having had excellent service in the past, I went to Speedy Glass in Bothell to get these fixed. I was not disappointed. They got me in right away, did the job in the time promised and I was on my way. Every one was very pleasant and courteous. The tech did a great job and Dusty, the front counter person, was a total pleasure to work with. If you need some glass work done, don't even bother to look elsewhere. These guys will take care of you! read more

So, in the 8 months I've had my truck, I've had two rock chip repairs and a full on windshield replacement. Gotta love driving in the Puget Sound area But these guys are my go-to for glass repair, and they do great work! Today's chip happened at 9:20 on the freeway, and 15 minutes later I'm sitting here while they are already repairing it. Friendly, efficient, competent, inexpensive. Hitting all the marks! read more

Very nice and personable customer service. They contacted my insurance for me and did the leg work. I was also able to get in the same day for a rock chip repair. Free wifi as well. I'm a happy customer. read more

Not very pleased. First, this place lacks some professional conduct and some professional staff. I hoped for a better looking outcome of my chipped windshield repair. But, oh well... I would not recommend anyone going there. The three-member staff looked/acted as they just came from a drug/alcohol-fuelled party. Terrible experience... :( read more

Took my 60's vintage car in to get the seal around the back window replaced. Manager first response was that they weren't responsible if they break it which made sense to me. This is exactly why one takes such a job to a "professional". She really seemed to have an attitude about the whole thing and just gave me an uneasy feeling about doing any kind of business either now or in the future with them. I ended up taking it someplace else that had no such stipulation (and perhaps a little more faith in their installers). read more

Fantastic people! Everything was done quickly and under quoted price. Highly recommend for home or auto as I had them do both!

Bad... go somewhere else! This company does not stand behind their work. I had a windshield replaced and it took some time before they could come out and I was told it was a two person job that was why the delay. One person showed up to do the work. Work was shoddy at best, the sensor that senses the rain was not connected properly and the covering to the sensor was not put back on right. I called and the phone rang and was not answered, I received a recording saying my call could not be answered by anyone and then it was disconnected. I called the insurance agency and they were finally able to get through and I was told I would have to bring it to them, they would not come back out and fix it. This is not an option for me. I had to have another company come out and fix their screw up! NOT GOOD CUSTOMER SERVICE. Too bad, I prefer to use and recommend local companies. read more

Auto glass window service is above average if you have it done in the shop judging from other reviews. There is an issue with the management that over schedules mobile installers. You learn this if you ask and get an honest answer. Auto glass installers in the shop get a kick back on each job if they finish them within a predetermined window set by management. Residential Install sucks. Had to call about five times just to get someone to call back just to get it scheduled after the estimate which was done pretty quickly. Finally got it scheduled. Half hour past the three hour window so now going over three hours waiting. The excuse is that although the told me it was a three hour window, it wasn't. They just fudged it thinking other jobs would not take as long as they were scheduled and their notes said 5:00 and not 3:00. Apologies up the ying yang, rather than just telling me they lied to me. This is a house for sale and I don't have all day to hang around. They actually told me they added a window measure on the way to my house in the "neighborhood" (Edmonds, really?) even after I called to ask what the hold up was. They guy arrived after five, was done in about forty five minutes but still had five windows the Install at another job in the dark. The original hold up I was told by the installer was due to a 200 pound window he had to install mostly by himself and required that he fabricate a winch with his ladder. read more

Convenient, had the right parts, personable, happy to share the process with me (I'm always curious), and done within the promised timeframe. Even took care of the call to the insurance folks with me on the line. Highly recommended. Ask for Ishmael. read more

This was my first time getting a chip on my windshield which ended up turning into like an 8 inch long crack overnight. Anywho the staff was friendly and on top that they got me in the very next day of calling for a quote! Oh yea and I called around to a couple places and turns out this place was the cheapest! (Didn't want to go through insurance....pointless) so yea they made the process quick and stress free! I recommend! read more

Easy and fast. I was done with everything within an hour. Windsheild looks great.

Our car window was broken and our insurance company gave us three different suggested shops. I chose Speedy because the location was convenient and they were friendly on the phone. Plus they were over $200 cheaper than what the dealer quoted me. The shop had to special order the glass from the manufacturer, but was able to get me in quickly. On the day of installation both Dusty & Ashley were very personable. Unfortunately, the glass that was received was for the wrong window. They were very apologetic because I had waited so long, but they did not complain that they had to stay at work 40 minutes after closing to take put the door back together and put on a temp. When the new glass came in they apologized again for the inconvenience and compensated me with a $50 gift card. They have earned my future business. read more

Had a great experience at this location. Got a rock chip in my brand new windshield. First I called the place I got the windshield and they wanted $35 to repair the chip. Called Speedy and they told me with my insurance policy, I'm able to get the first chip repaired for free! Woo hoo! I got in there same day and only waited about 20 minutes for it to get done. The chip has all but vanished, it looks like a little speck of dust. Wow! Thank you Speedy! read more

Freaking awesome love this place! Super affordable not going to cost an arm and a leg! people are super nice here, definitely going to come here anytime I need a window repair... read more

This place was great. They did a good job on my rock chip it even looks smaller. I am very happy with the work. They were also very nice and friendly. read more

Dusti, the manager makes replacing glass the most painless experience. She was so friendly from the first time she picked up the phone, I know I'm not that friendly at 8a on a Monday. She agreed to help me in getting a piece of tempered glass for my boat even though they specialize in auto and commercial, not only did she help me out but the price was right and was able to get it back to me in 2 days to get out for the nice weather. I will drive 45 minutes anytime I need glass from now on, I can't thank you enough for the awesome service! read more

Speedy Auto Glass in Bothell did a great job with the install of an OEM windshield for my 2013 F-150 SuperCrew pickup. They were able to fit my schedule and the manager, Dusti Shanning, gave me a very reasonable price for an out of the pocket replacement! I was in and out in an hour and fifteen minutes and the install is fantastic, highly recommended. read more

Had my windshield replaced a month ago. Took about an hour - (time enough for lunch next door) Looks good. Dusty behind the counter knows her stuff. Just now had 3 foggy, double pane windows replaced on my house with excellent results. read more

My experience with a windshield replacement went smoothly. Great location to wait at the library or the knitting shop across the way. I made an appointment after calling around for the best price. They finished in under an hour and I enjoyed a cup of complementary Keurig coffee. read more

Best experience ever, after calling several other auto glass businesses they were by far the friendliest and most affordable. We were technically outside their service area and they came out anyway to replace my windshield on a Saturday. It was super fast and the technician was very friendly! read more