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Chip Happens Glass

4.8 (48 reviews)
Closed 8:00 am - 5:00 pm

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Response quality

Excellent

Response time

2 days

Services - Chip Happens Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

3 More Services

Auto window replacement

Auto windshield repair

Auto windshield replacement

Chip Happens Glass Photos

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Recommended Reviews - Chip Happens Glass

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3 years ago

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4 days ago

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7 months ago

Patrick and Cody were great! Highly recommend customer service is great and they were able to replace my window quickly.

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1 year ago

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8 months ago

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5 years ago

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3 years ago

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2 years ago

HIGHLY recommend these guys for your next windshield repair or replacement. Patrick made the process super easy and was very responsive.

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4 years ago

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2 years ago

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8 years ago

Very easy to schedule. Had the job done while I was working and I am very happy with the completed product. Would definitely use them again.

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10 years ago

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5 years ago

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5 years ago

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7 years ago

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7 years ago

Very fast response time and got the job done quick! Fair pricing, nice work! Thank you!

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7 years ago

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Ask the Community - Chip Happens Glass

Review Highlights - Chip Happens Glass

I've called Patrick with Chip Happens several times over the years and he's friendly and easy to work with.

Mentioned in 25 reviews

Read more highlights

You might also consider

Speedy Glass

Speedy Glass

(142 reviews)

Im so grateful for this place. It's located in downtown Bothell right next to the ranch drive in…read more The people there have always been easy to communicate with. I have been coming here for about 5 years for windshield repairs and the service is always quick and friendly. They are also upfront about cost and what may be covered under car insurance and what isn't. As long as they continue doing business this way, they have a customer for life.

Speedy installed a windshield in our truck a few years ago. Recently, it began to leak, as in…read morewater pouring out the sun glass holder at the top of the cab. We took it to a professional leak detector, who discovered that the windshield was loose. He was able to push it in and out. He showed us where the adhesive had failed and explained why (which had to do with misapplication of adhesives used by Speedy). When I went to Speedy, explained what had happened and asked for a refund, what I heard was "we don't have that invoice in our system anymore" (never mind that my copy was right in front of them); the manager says he doesn't have authority to give a refund and that I could email information to corporate (essentially, not my problem); "you should have brought it to us as soon as you knew there was a leak," even though I didn't know that the leak was related to their faulty windshield installation (once again, making it my fault, not their problem). "If the installation was faulty, it would have been leaking right away" (not true and, again, denial of responsibility). I should have brought it to them to repair as soon as I knew it was leaking so they could make the repair (unrealistic expectation - how would I know that the leak was related to the windshield? So whenever there's a leak, I should just automatically take it to Speedy to find the source instead of to a professional who does leak detection for a living?) The manager was more interested in finding reasons to avoid responsibility than in providing good customer service. They didn't do a good job in the first place, and then expected me to trust them? They pushed back on everything and essentially refused to take responsibility for faulty workmanship, and made it my fault for not following the letter of their warranty rules, which are designed to ensure that they will never be held accountable for shoddy workmanship. The manager did not think that being able to move the windshield in and out when pushed constitutes a failure. They would neither acknowledge nor show concern that their faulty installation caused a SERIOUS SAFETY ISSUE - driving down the highway with a loose windshield. Airbags are designed to hit the windshield and curl back to protect you. An airbag deployed with a loose windshield would have been no protection at all. I could have been hurt. Others could have been hurt. And still, they will not stand by their work. Their "lifetime" warranty is meaningless; a faulty installation is a faulty installation and they are looking for any excuse to refuse to make it right. I never agreed to be put in harms' way. Oh, and then there was the employee who pulled the plug on the computer/phone system, disconnecting me from talking to the manager. IRRESPONSIBLE. DISHONORABLE. UNPROFESSIONAL. STAY AWAY. In response to the requirement that I should have brought my vehicle to you to inspect the leak, I repeat - I DID NOT KNOW THAT THE LEAK WAS DUE TO THE WINDSHIELD BEING IMPROPERLY INSTALLED WHEN i HIRED A PROFESSIONAL LEAK DETECTOR. Your website does not mention leak detection, so why would I have brought it to you under these circumstances? Your requirements are onerous and unreasonable. It was obviously a faulty installment or the "lifetime windshield" would not have come loose. You have a copy of the leak detector's invoice with his findings. He is a professional and is not lying. Would you like me to bring you the windshield and glue so you can see where it failed? I'd be happy to do that. The fact is, someone in your shop botched the installation. Whether or not I asked you or someone else to identify the source of the leak, whether or not you will take responsibility, the fact remains that someone in your shop botched the installation.

Wind-Tech Auto Glass - Since 1985, NGA Certified, A+ BBB Member.

Wind-Tech Auto Glass

(319 reviews)

Writing this pretty late from my service with Bob, but better late than never! Flew out of town…read moreduring freezing temps with my car outside at a park-n-fly. Came back and watched my windshield massively crack before my eyes as I drove so knew I already had some small cracks and the inevitable arrived. Did some researching online and saw some good reviews with Wind-Tech, so went for it. I think I remember initially doing messaging here on yelp directly with Bob before moving over to texting. He was very responsive. If I remember correctly, we did have to reschedule once due to the rain on his request- Bob's service is mobile and at that time I did not have roof cover for him. Made sense that install is no good in the rain. I was working remotely at the time of install which makes Bob's mobile service just perfect for the busy home bee. Anyways, Bob came on time and was CRAZY quick and good. He was professional, kind, and straight-forward. He even was able to transfer stickers and my Good-to-Go pass from old to new glass! Everything in my car looked exactly how it was, with the addition of a new windshield, of course! If I remember correctly, he said it would take up to two hours but he finished essentially in one hour. Flexible mobile payment . As I quoted around, his prices were very reasonable and finishing service was nothing short of great. I would highly recommend Wind-Tech/Bob and even suggested him to friends/family. Also, he was able to match my factory glass (an '08 Acura MDX), which was a huge initial worry for me (I'm all about OEM). All around it was a great experience and I was a satisfied customer. More than one year later writing this review and honestly, my windshield looks just as new ....when it's clean lol :D

Fast, inexpensive, and professional. Did I mention fast? The…read morejob was completed about 24 hours after I reached out to them on Yelp.

NOVUS Glass of Redmond - Windshield replacement

NOVUS Glass of Redmond

(172 reviews)

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

During a really cr*ppy situation of my car being vandalized (quarter panels being shattered), this…read moreplace kept me at ease and stress free. Not to be dramatic but I've never had such amazing customer service where they provided the service needed and more. Offered water upon walking in, took me in first thing in the morning despite the flooding happening, cleaned up the shattered glass all over in the inside of my car, provided personal recommendations to other businesses for other services, and the owner himself helped seal off the edges of the windows out in the rain. Thank you so much for taking me in on such short notice and going above and beyond to help me with my situation. Hoping this never happens again but if I ever need any other sort of glass services for my 2 vehicles, I'll definitely be making the drive up from Renton. These guys are worth it. Happy holidays!

Safelite AutoGlass

Safelite AutoGlass

(303 reviews)

Needed my glass repaired on the driver side window of my car and luckily, I was able to get an…read moreappointment for it to be done online. I made my appointment online and unfortunately for my window it was going to take a week for them to get the specific glass I needed. What I appreciate is that one of the technicians put plastic on my window so that it's covered and even better it was transparent enough for me to be able to drive it around. Not perfect, but hard to complain, especially since it was free of charge. This technician did a very good job as it was fairly sealed, and I was able to maintain warmth in the car. A week later I bring my car back for service and about 2 and half hours later it's done. So far so good and the window rolls down no problem. This technician wasn't quite as friendly as the front desk people or other technicians I spoke to, but his work was good. Unless you can find the glass you need for your car at a cheap price, Safelite is very convenient, and the staff are all pretty nice.

I confirmed my appointment for today, March 17, 2026 from 7 AM to noon. It's now 3:05 PM and the…read moretechnician is not here. I called customer service several times and this last time they transferred me and then I was hung up on me. I was very respectful. Just wanted to know what was going on to see if they could get me in for tomorrow since they missed today. I never received a call back from the agent who hung up. And so now I'm forced to start over and call him again. This is the worst customer service.

Chip Happens Glass - windshieldinstallrepair - Updated May 2026

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