Needed an urgent windshield crack fix and protech made it out quickly. Very professional and kind.

Excellent service! I've used Protech Auto Glass several times now (for my Escalade) and every time they are prompt in picking up the phone/calling me back, same-day or next day appointment, and it's super convenient as they are mobile and come to your house. And they do top-notch work, can hardly see the dings in my windshield. Very easy to work with and quite professional. read more

These guys are pros! From the entire process of quoting, scheduling, repair and clean up, the team was responsive, thorough, and reliable in making sure we ordered the correct windshield for my Audi. Price was competitive and what I most appreciated was the time they took to understand what I needed and their attention to detail. They showed up as scheduled, completed the work, and then made sure everything was set. Highly recommended! read more

I would recommend ProTech any day. Bobby returned my call promptly to schedule a time to come out and replace my windshield in Carnation. In addition, he confirmed the appointment beforehand. He and his helper were a breath of fresh air. They arrived on time and had the new windshield installed within no time. Excellent communication. Fair pricing. Great Customer Service and will definitely use ProTech Auto Glass again should the need arise. Thank you. read more

Fast, reliable service and quality glass and workmanship. Price was very reasonable and they come to you to do the repair. Very pleased with their work and will use them again. read more

Last fall, I noticed I had a small chip in my windshield. I called a few places and Protech Auto Glass came to the rescue. They returned my call immediately and worked with me on coming out the same day; even though they had a busy schedule, and I was on a time-crunch as well. They also called to let me know when they were on the way over and the entire process only took about 15 minutes total. They were very efficient, reasonably priced and did a great job. I was very pleased and I would definitely contact them again, which I plan on it. Highly recommend! read more

Quick service, good job and reasonable prices for my 2000 Tracker. Happy and would use again.

Protech Auto Glass came and fixed our windshield after a truck kicked up a large rock on the freeway and cracked it. Their prices were very competitive but the best part is they come to your house so you don't have to leave your car at a shop for a few hours while you wait for the windshield replacement. They were very friendly, efficient and the new window looks great. I would highly recommend them & will use them again should we ever need a new windshield in the future. read more

I called Protech after near freezing weather severely expanded a windshield rock chip I haven't had repaired. Booked my home-visit appointment within 2 days of contact. Protech arrived within the expected window and completed an excellent repair. Very pleased with the fast, well-priced and accommodating service team. Thank you, Protech! read more

These guys did a great job on my m850i gran coupe. I had the car for two days before having a bad windshield rock chip that cracked the glass near the base. Protech was recommended by the dealer and was no-nonsense, giving me a good quote, orders the OEM parts quickly, and knew their stuff. Sent out a two man mobile crew to do the repair at my house. It took about 90 minutes and made sure to help me answer any questions about insurance reimbursement. I'd definitely recommend them for high end car windshield repair. read more

Bobby at Protech was quick to respond to our request for repair for a driver side window mechanism, the work was completed quickly and conveniently at our home. Very pleased with results. read more

We have a 2019 Ford F-350 truck that had a giant crack from a rock kicked up by a bigger truck (circle of life). We needed the windshield replaced, but due to quarantine restrictions we thought we would be out of luck until A) quarantine ended or B) zombie apocalypse killed us all. To my surprise, Protech was available to help us. Two of the nicest guys came out to replace our windshield, and Big Mama (our truck) is a happy girl again! Thank you, Protech! You guys ROCK! ( no pun intended). read more

Protech Auto Glass - Big Mama - Auto Glass Services Near Me - Kirkland, Washington

Had a huge rock chip on my '21 BMW X6 and called Protech because of the awesome reviews. I am so glad I did. Called them at 8:00 in the morning hoping to get squeezed in and they said they could fit me in between their first and next jobs in Kirkland. Came to my office and it took them about 15 minutes. They were courteous, friendly and charged a very reasonable rate. I would highly recommend them to anyone looking for honest and reliable service. read more

Wow, incredible work! I got a good size rock chip on my windshield, so I called Toyota Kirkland and they highly recommended Protech. Their mobile guys were right on schedule, very courteous, efficient, and FAST. The job was completed in maybe 10 minutes and looked great!! Thanks guys! read more

Excellent service and competent technicians! I had called them to fix a window which was prowled. They came to my house dot on time. Got the job done, diagnosed another issue and got the job done super fast... It has been more than a month and the no issues with the windows. Highly recommend them! read more

I had a rock chip in my windshield that needed to be epoxied before it spread to a large crack. The guys at Protech were working on another car in the parking lot and I'd figured I'd ask if they were able to take a look at it since they were here. They were able to fix the chip on the spot! I can't even tell anything had even happened. Fast, professional, flexible, and super KIND! Thank you Protech! read more

I had my window shattered when my car was broken into. Most other places quoted me twice the price these guys did to fix it, and gave me an estimate for 2 weeks away, when Protech told me they'd be by the next day. My window was fixed less than 24 hours after I had called them, and it only took about 30 minutes. I was AMAZED with the job they did, their professionalism, and their kindness. They made a stressful situation incredibly easier. Truly, truly, truly above and beyond any expectations I had, and I'd recommend them to anyone in a heartbeat. read more

Bobby and the team did a great job on replacing the windshield on our car. They arrived on time with extremely quick works. Pleased with results. read more

Like family. They were booked out about 3 weeks. Just so happens that they were in my neighborhood for the day... so they squeezed in a stop to fix my windshield cracks. Very courteous. Very professional. Work is great... just two small bubbles where the cracks once were. My Audi A5 looks brand new again. From now on, for any Windshield repair or rock chip repair, I'll only call Protech Auto Glass and I'll be sure to refer them to others. read more

My car was broken into on two different windows and I was calling around to get it repaired quickly. Protech was one of the only places that answered on the first try and they not only were able to squeeze me in the next day, they also price matched a competitor and got the job done quickly and flawlessly! I'm so grateful that they were able to fit me into their busy schedule last minute, as it was my only day off. Also, if you work within their service area, they can come to your work. I highly recommend them. Thank you, Protech! read more

We needed the windshield on our lease replaced last minute before turning it in. We couldn't find any of the big name places that could schedule us. Bobby came through in a pinch and drove down to the distribution center to get our windshield. Took about half hour and done after he arrived. Would use again! read more

Bobbi and the other gentleman that work on my car were awesome. I would give them 10/10. Will always go back to get my rock chips on my window fixed by them. Thanks guys. read more

My front passenger window was smashed on a Wednesday, I called pro tech on Thursday morning and within 24 hours they came to my house to replace it. With all the delays in the supply chain, shortage of workers and the pandemic still around, I was completely surprised with their quick response...I am 110% satisfied with their work and would highly recommend them to all. read more

My window broke and they were able to get a new one and came to our house to install that day! The best service! Tried other places and was told a two week wait. These guys were fantastic! read more

After having a large rock shatter the windshield on my '12 Hyundai Genesis R-Spec, I needed a replacement fast. Bobby got back with a quote within an hour and arrived at my location near Duvall the next morning. The replacement took about a 1/2 hour, which was less than he estimated. I was concerned that the replacement would effect the lane departure warning system and/or the automatic wipers, but they are working perfectly. These guys were fast, friendly, professional, and did quality work. They were slightly more expensive than some other quotes, but the speed, convenience, and quality were worth it. read more

I had two rock chips in my windshield. From the very beginning: scheduling over the phone was easy, the team showed up on time, the team finished both crack repairs quicker than promised, and left my vehicle & driveway clean. Highly recommend. Will use their services again, if needed. read more

Both techs were wonderful and professional. Job was done in under an hour at my home. I spoke to Bobby many times on the phone and he was great every time. I would recommend them and will use them again if need be. read more

Awful service! I asked Protech Auto Glass to come and fix my windshield. It was a rock chip. They told me we can fix it. After 5 min, they came back to me and said : we are sorry, the windshield is broken and it happens after trying to fix that it is very usual. It happens on 90% windshield. I got angry. They tried a method which is failed on 90% trying. Then they explained the windshield is so hot and shouldn't work on that. Are you serious???? When you knew that and explain it to me why you worked on that! I asked them who is going to pay for it? It 600$ windshield 200 to 300 labor and material is will be going to 1000$ .They said "ask your insurance to pay that! "I pissed off! Even they didn't take care of their mistake ! It is a rip-off. I asked them if i want you to replace that how much cost is it? They estimated but they didn't skip or give discount on labors and installing cost for a new windshield because of their mistake.They pushed me to use my insurance. They don't think that If i wanted to use my deductible, why i called you to fix that! Is it the customer service? Before that, i was able to fix that by 85$ now i should pay 500$ and deal with insurance. Also my car has line detector system and i have to pay from my pocket to re-collaborate that (Around 100$) and they didn't accept it. Any way, they aren't professional and added more cost on me and i have to pay for a new windshield because of their mistake. DO NOT TRUST THEM! If you want to fix your windshield don't let them to do this. Because at the end you have to pay 1000$ Because of their mistake. read more

I got a small ding in my windshield the day before Thanksgiving. I called Protech Autoglass and was told they could come out on the Friday after the holiday. I was good with that. But I was very happy when they called me later in the day (almost 4:00 pm) to tell me that they had a last minute cancellation and could meet me in 40 minutes if that worked with my schedule. Absolutely! When they arrived they explained that they could repair the windshield, but it was borderline of having the be replaced due to the size of the crack. I was told that if I chose to have them repair it, but if for any reason I was not completely satisfied with how it looked or if the crack spread, they would be happy to replace the windshield at a discounted price. Very friendly and professional. I would highly recommend them. read more

Great work, great attitude! So convenient to have my windshield replaced at my house. I'd recommend Bobby & Protech to anyone needing windshield replacement or repair. read more

I had a huge chip on my window that required my window to be replaced, so I researched a little and found this place! These guys came straight to my front door and fixed my windshield very quickly!!! They were super kind & efficient. I am very happy with my service AND it was a lot cheaper than most shops!! I will use them again & recommend them to friends! Thanks again :) read more

I had a great experience with Protech Autoglass. I got double rock-chips in my windshield driving down the freeway and was worried that my windshield will get a big crack before I was able to get it repaired. I was very impressed with how quickly the technician worked and how polite he was. I'd highly recommend Protech Autoglass. Excellent and fast service, very professional and friendly. They did a great job on the repair. read more

The only time I write a review is when I've had a very bad experience or a very good one. The five stars I gave Protech was definitely earned. I'm restoring my childhood car and needed someone to replace the windshield. Someone reputable and knowledgeable. Finding mechanics who care about the customer and their car seems to be as rare as a unicorn these days. I'm obsessive compulsive about my car. If you over tighten a fastener on my car by so much as 0.5 in-lbs, or don't follow the proper torque sequence, I will know. I expect service to be performed to the highest standard. Unfortunately, in my experience, most mechanics miss the mark, leaving me with a very expensive bill, and at best, mediocre workmanship and service. Pleasantly, this was not my experience with Protech. They're efficient, professional and very friendly, even when confronted with a warranty claim. When it comes to warranty work, in my experience, most mechanics will grumble and tell you to live with it, unless it's a critical safety or drivability issue. The first windshield they installed didn't fit quite right. It wasn't a workmanship problem (I watched them from start to finish) but a defect in the glass that didn't become evident until after it was installed. I told them about it and they installed another windshield without issue. Despite their busy schedule and having to fight the bs Seattle traffic, they arrived early to my home for each appointment. They were friendly each time and didn't mind that I watched and asked questions. Pricing was reasonable, and it's quite evident they stand behind their work and that customer satisfaction is a priority. If you want the job done right, choose these guys. Take it from someone who can feel auto repair mistakes in his soul. read more

Called on a Thursday afternoon, and they had my new OEM windshield sourced and installed before noon the next day at my place of business in Woodinville. They answer their phone when you call them which is very important to me as my time is valuable and was prompt in getting back to me with my quotation. They were also very accurate with the window of time they had given me for the install the next day as well as calling ahead of time to confirm when they would arrive. Overall great experience. read more

Responded to my quote request with-in minutes. Their mobile unit came out to my house the next day to fix my chip. The price was $35 less than their competitors. Great company! Give them a try! read more

Got a huge rock chip on my window driving to work on 405, a friend recommended me to these guys and I'm happy she did. They were super quick and CAME TO ME while i was at work and fixed my issue in a matter of 20 minutes!!! For sure will be using them in the future. read more