1. Imperial Auto Salon

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Kirkland, WA

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Imperial Auto Salon

4.8 (42 reviews)
Open • 9:00 am - 5:00 pm

Services - Imperial Auto Salon

Auto electronics installation

Auto mirror repair

Auto mirror replacement

Imperial Auto Salon Photos

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Recommended Reviews - Imperial Auto Salon

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Reviews With Photos

2022 Jeep Grand Wagoneer Series III Chrome Delete
Ryan C.

Fantastic service. Great communication. I would recommend this place and would go back to have more work done.

Auto tinting mistake
Vincent C.

Went in for tint for my brand new Focus RS and they did a great job on the tint. However they left a sizable dent above the rear passenger door and denied it. It was obviously them based on timing and I noticed it immediately when arriving back at the shop.

Niveen H.

If you're looking for tint, XPEL paint protection, or want to add a personal touch up to your vehicle, this is the place to go!! This shop offers top quality work.

Wheels, grill, mid marker, tint
Maranda H.

I bought a vehicle that needed a facelift with some custom work and I knew just the crew for it. Jeff and his team wrapped my grill, my running boards, spare tire cover, painted new badges for the car, tinted the windows, and a few other accent pieces. Here's the kicker- ALL THAT WAS DONE IN ONE DAY. They are so efficient, top notch quality, and a great price. Thank you Imperial!!

Best service and quality you can find ! Just tint the windows and very happy with the results

Ashley A.

Jeff and his team do exceptional work here! Many of my close friends have raved about their experience and result from Imperial Auto Salon. His team is extremely professional and meticulous about their work; always clean/spotless and the result is worth 5 stars alone. Jeff always makes sure to follow up and ensure you are a happy customer. I always recommend Imperial and will continue to be a cust

Alex A.

Imperial did an amazing job on my Porsche Panamera and Suburban! they did a a full interior wrap on my Porsche and painted the calipers red along with tinting the tail lights and some windows turned out flawless. wish I went to them first... Also did a great job on tinting the suburban! Took them less than an hour and looks perfect! Never taking my cars anywhere else!!!

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6 years ago

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3 years ago

Excellent work, & great customer service. Very pleased with the work and the experience.

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3 years ago

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2 years ago

Jeff does high quality work! Very satisfied with the PPF he applied to my 2024 Tesla X.

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8 years ago

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4 years ago

Amazing service, as always! I appreciate the great advice and careful attention to my questions. Prompt and on schedule every time.

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8 years ago

Beyond thrilled with the customer service, reliability and knowledge from Jeff. He is a master at his craft! Highly recommend.

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9 years ago

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Business owner information

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Jeffrey Z.

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Page 1 of 2

Ask the Community - Imperial Auto Salon

Review Highlights - Imperial Auto Salon

“Jeff and his team take great care of your vehicles and I have always been impressed with the result.”

Mentioned in 20 reviews

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People searched for Auto Customization 440 times last month within 15 miles of this business.

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Wind Tech - Since 1985, NGA Certified, A+ BBB Member.

Wind Tech

(323 reviews)

Roger is awesome! I got super fast service fixing the rubber trim on my van's windshield for a…read moregreat price! This is the only company i will be using for all of my auto glass needs.

Because my claim has finally settled with my bank and car insurance, I am finally writing my…read morereview. My 2024 Audi Q5 needed a simple windshield repair. Alongside these newer cars, I learned the camera also needs to be recalibrated for lane assist & other features to function. All of my car's safety features were working prior to this appointment. Scheduling with Roger was fairly easy. He insisted that he worked on newer German cars all of the time, so I felt comfortable after seeing the positive reviews (side note: most of these reviews are for OLDER cars that do not need the recalibration). He was able to come replace my windshield within the week and then had me make an appointment with another guy (Jeff, whose business is Reign Calibrations) he works alongside to recalibrate the camera. Spoiler alert: he was unable to recalibrate the camera. So I contact Roger asking about next steps. He tells me these cars can be finicky and that he wanted to look at the installation again. I actually called Audi at this point and asked for one of their tech's opinions. They told me the gel pad almost always needs to be replaced. When I told Roger what Audi told me, he told me, and I quote: "Do not listen to Audi, because they just want your money." Don't listen to the people who work on these cars all day? Interesting. After this comment I was losing faith. Over the next couple of days, Roger and Jeff (the guy who does his windshield calibrations) changed the course of action for what they wanted to do about the situation several times. First, they wanted to take off the bracket, reinstall it, then try a recalibration. Then, they wanted to replace the gel pad and try again. Lastly, they wanted to put on a new windshield and try again. At this point I felt as though they were using my $50k car as a guinea pig and I'm very suspicious at this point. I ended up calling another auto glass company in the area and they gave me a lot of great advice. They were very surprised at what I was telling them about the situation (Audi included). Roger ends up coming by to look at the windshield. He sends me a text about 30 min before he wanted to show up. Not sure what he did but he was gone again in 15 min. Jeff then texts me about making an appointment to attempt recalibration on a Friday. I respond by saying my schedule is open. He doesn't reply for a day and then responds by saying he's changing the shop location. When I asked where I'm taking it, he did not reply for another day. Next day, which is Friday (the original day he said he would do the recalibration), he texts me saying we can do it on Monday and has changed the shop from Lynnwood to Everett. Now, I did some research. Many times these guys realize they don't have the proper equipment so they'll rent a bay at a different shop. I was done at this point. I stopped replying and called my credit card company and car insurance company. I got scheduled with the shop Audi recommended and my car was good as new. Roger was extremely unprofessional with the way this was handled. He wasn't honest about knowing how to work with these cars and other things as well. I would never trust these guys with another vehicle. What was supposed to be a one day job was turned into a two week headache. Side note: he told me he wouldn't offer a refund because the windshield was installed properly, but the new shop was shocked at the installation. It was totally botched, of course. His partner in crime somehow turned off features that technicians aren't even supposed to have access to. The car completely locked up all of these features as a way to protect the system I later learned. This was a lesson learned. There were a lot of positive reviews for his Wind-Tech Yelp page, but going to his actual business' page was a different story. It seems like Wind-Tech initially belonged to someone else but now it's Roger's as well. His other page is Windshields To Go. This isn't even something allowed by Yelp. TLDR: do not bring your newer car here if you care about your car's safety features. He'll also botch the installation with gaps in the windshield and an absurd amount of glue.

Safelite

Safelite

(315 reviews)

I almost cancelled my appointment for a new front windshield because of the reviews BUT I am so…read moreglad I didn't. I had a great experience. Everyone I worked with was great. I will say that my repair was an easier one due to it being for a 2016 forester but I was still very impressed. I wish I could remember the names of the folks who helped me but had to share my positive experience!

There's no phone number listed on their website so I play nice and I send a text and I explain a…read morevery simple problem: my rear view mirror has fallen off my windshield. There's no damage to the windshield, it's just that the mirror glue got tired. Text bot recommends I call; the rep on that end asked if I was a prior customer. Nope. Just a performer trying to get to a gig with a mirror swinging wildly from the windshield. (LOL at this rate, I might need a new windshield ... ) There's some tappety-tapping and I give him my zip code and he confirms that there are two places who can help me. "Don't tell anyone I said this, but it is a quick and easy repair. We almost never charge for it. No need for an appointment; just drive up and we'll get it fixed." Marvelous. So I sit in traffic and I wait in line and then I ask the receptionist if they could repair my dangling rear view mirror. "Are you a current customer?" Um. No. "We don't do that. We only repair rear view mirrors for current customers." Are you sure? Cuz I called the 800 # and they said it wouldn't be a problem ... "We NEVER do that." Well then. I wasn't even expecting it to be a freebie, I just need to dry my hair and get to my gig on time.

Imperial Auto Salon - autocustomization - Updated October 2026

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