For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

During a really cr*ppy situation of my car being vandalized (quarter panels being shattered), this…read moreplace kept me at ease and stress free. Not to be dramatic but I've never had such amazing customer service where they provided the service needed and more. Offered water upon walking in, took me in first thing in the morning despite the flooding happening, cleaned up the shattered glass all over in the inside of my car, provided personal recommendations to other businesses for other services, and the owner himself helped seal off the edges of the windows out in the rain. Thank you so much for taking me in on such short notice and going above and beyond to help me with my situation. Hoping this never happens again but if I ever need any other sort of glass services for my 2 vehicles, I'll definitely be making the drive up from Renton. These guys are worth it. Happy holidays!

Such an amazing customer service…read more Someone broke my window, I covered a clear plastic on the door, it was a very crappy job done through myself. I drooped my car and they called me that my car window has two size of glasses, one smaller size is only dealership has it. They ordered it for me and it will take few days to get it.....? They said if I need a car, anytime pick it up and will reschedule soon. I went back the shop, when I saw my car. I lost my words that they did temporary put the plaxi glass on the window. they really did great job on my car, even temporary plaxi glass. Who else can do like that, I bet no other shops but they do! I would like to say thank you again for your wonderful customer service and I will reschedule soon. I can recommend to anyone if you need to fix your car windows this is the right place to go in.

Easy and great prices, the Subaru dealer said they actually subcontract their work for windshields…read moreout to them so must be good!

Roger is awesome! I got super fast service fixing the rubber trim on my van's windshield for a…read moregreat price! This is the only company i will be using for all of my auto glass needs.

Because my claim has finally settled with my bank and car insurance, I am finally writing my…read morereview. My 2024 Audi Q5 needed a simple windshield repair. Alongside these newer cars, I learned the camera also needs to be recalibrated for lane assist & other features to function. All of my car's safety features were working prior to this appointment. Scheduling with Roger was fairly easy. He insisted that he worked on newer German cars all of the time, so I felt comfortable after seeing the positive reviews (side note: most of these reviews are for OLDER cars that do not need the recalibration). He was able to come replace my windshield within the week and then had me make an appointment with another guy (Jeff, whose business is Reign Calibrations) he works alongside to recalibrate the camera. Spoiler alert: he was unable to recalibrate the camera. So I contact Roger asking about next steps. He tells me these cars can be finicky and that he wanted to look at the installation again. I actually called Audi at this point and asked for one of their tech's opinions. They told me the gel pad almost always needs to be replaced. When I told Roger what Audi told me, he told me, and I quote: "Do not listen to Audi, because they just want your money." Don't listen to the people who work on these cars all day? Interesting. After this comment I was losing faith. Over the next couple of days, Roger and Jeff (the guy who does his windshield calibrations) changed the course of action for what they wanted to do about the situation several times. First, they wanted to take off the bracket, reinstall it, then try a recalibration. Then, they wanted to replace the gel pad and try again. Lastly, they wanted to put on a new windshield and try again. At this point I felt as though they were using my $50k car as a guinea pig and I'm very suspicious at this point. I ended up calling another auto glass company in the area and they gave me a lot of great advice. They were very surprised at what I was telling them about the situation (Audi included). Roger ends up coming by to look at the windshield. He sends me a text about 30 min before he wanted to show up. Not sure what he did but he was gone again in 15 min. Jeff then texts me about making an appointment to attempt recalibration on a Friday. I respond by saying my schedule is open. He doesn't reply for a day and then responds by saying he's changing the shop location. When I asked where I'm taking it, he did not reply for another day. Next day, which is Friday (the original day he said he would do the recalibration), he texts me saying we can do it on Monday and has changed the shop from Lynnwood to Everett. Now, I did some research. Many times these guys realize they don't have the proper equipment so they'll rent a bay at a different shop. I was done at this point. I stopped replying and called my credit card company and car insurance company. I got scheduled with the shop Audi recommended and my car was good as new. Roger was extremely unprofessional with the way this was handled. He wasn't honest about knowing how to work with these cars and other things as well. I would never trust these guys with another vehicle. What was supposed to be a one day job was turned into a two week headache. Side note: he told me he wouldn't offer a refund because the windshield was installed properly, but the new shop was shocked at the installation. It was totally botched, of course. His partner in crime somehow turned off features that technicians aren't even supposed to have access to. The car completely locked up all of these features as a way to protect the system I later learned. This was a lesson learned. There were a lot of positive reviews for his Wind-Tech Yelp page, but going to his actual business' page was a different story. It seems like Wind-Tech initially belonged to someone else but now it's Roger's as well. His other page is Windshields To Go. This isn't even something allowed by Yelp. TLDR: do not bring your newer car here if you care about your car's safety features. He'll also botch the installation with gaps in the windshield and an absurd amount of glue.

These guys are always super fast and friendly. I have had both drop off service and had them come…read moreto the house to replace the glass. Always exceptional work and service.

Thank you for the same day service, with quality personnel, and a price discount for retired…read moremilitary. I would recommend this service to any family or friend.

Needed an urgent windshield crack fix and protech made it out quickly. Very professional and kind.read more

Excellent service! I've used Protech Auto Glass several times now (for my Escalade) and every time…read morethey are prompt in picking up the phone/calling me back, same-day or next day appointment, and it's super convenient as they are mobile and come to your house. And they do top-notch work, can hardly see the dings in my windshield. Very easy to work with and quite professional.

Great service! Replaced my auto glass quickly and great value!kkkkkkkkkkkkkkkkkkkkkkkkkkread more

Worst service I have ever had. I made an appointment for Tuesday, nobody shows up. I call them,…read morethey forgot me. Reschedule for Wednesday. Wednesday arrives, nobody shows up. They forgot again. Now they can't fit me in until Friday. Friday finally comes, they show up with the wrong glass. Now they're all booked and can't reschedule me for another two weeks. I needed this done by today, I made early appointments and I rescheduled for their mistakes multiple times and they still failed completely. Do not use this company. Their prices are the same as others (I know, I had to ask around for help after this debacle), and there is almost no way you could get worse service. (I am not from San Fran, I'm from Puyallup, idk why it's showing that)

Excellent experience. I brought my car in for a rock chip repair on the windshield. Service was…read morefriendly. Price was competitive and reasonable.

Great service and exceptional products. Ann is the nicest person and very helpful. Thanks for…read moresqueezing me in so quickly.

Front window glass replacement on my 2010 MBZ ML350. Izzy was right on time with the new window…read more Mobile home service and installation was fast and professional and cost was reasonable in comparison to two other estimates. Window glass was high quality and service was the best. Totally satisfied.

I took a rock to my windshield yesterday We called Izzy's…read moreto get it fixed and he came this morning and fixed it in 10 minutes. So happy with his service!

MIke was super responsive, came the night I called and repaired the rock chips on site. The price…read morewas competitive and it was a no hassle experience.

Fast and friendly. I have used the windshield repair service twice for chips and had great service.read more