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Truvision Auto Glass

4.9 (15 reviews)
Closed • 9:00 am - 4:00 pm
Updated 1 month ago

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Services - Truvision Auto Glass

Auto mirror replacement

Auto window repair

Auto window replacement

Truvision Auto Glass Photos

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Recommended Reviews - Truvision Auto Glass

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Photo of Julie K.
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12 years ago

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11 months ago

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1 year ago

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4 years ago

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5 years ago

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5 years ago

Great price, came to my home and had it done in a less than a hour! Joel was great to work with. Highly recommend.

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5 years ago

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5 years ago

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6 years ago

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8 years ago

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10 years ago

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9 years ago

Excellent service and price when I had a windshield replaced recently. I would recommend Truvision and hire them again.

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12 years ago

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Review Highlights - Truvision Auto Glass

“Joel followed up the text with a phone call, providing a price and offering a couple of openings for installation.”

Mentioned in 9 reviews

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You might also consider

Wind Tech - Since 1985, NGA Certified, A+ BBB Member.

Wind Tech

(323 reviews)

Roger is awesome! I got super fast service fixing the rubber trim on my van's windshield for a…read moregreat price! This is the only company i will be using for all of my auto glass needs.

Because my claim has finally settled with my bank and car insurance, I am finally writing my…read morereview. My 2024 Audi Q5 needed a simple windshield repair. Alongside these newer cars, I learned the camera also needs to be recalibrated for lane assist & other features to function. All of my car's safety features were working prior to this appointment. Scheduling with Roger was fairly easy. He insisted that he worked on newer German cars all of the time, so I felt comfortable after seeing the positive reviews (side note: most of these reviews are for OLDER cars that do not need the recalibration). He was able to come replace my windshield within the week and then had me make an appointment with another guy (Jeff, whose business is Reign Calibrations) he works alongside to recalibrate the camera. Spoiler alert: he was unable to recalibrate the camera. So I contact Roger asking about next steps. He tells me these cars can be finicky and that he wanted to look at the installation again. I actually called Audi at this point and asked for one of their tech's opinions. They told me the gel pad almost always needs to be replaced. When I told Roger what Audi told me, he told me, and I quote: "Do not listen to Audi, because they just want your money." Don't listen to the people who work on these cars all day? Interesting. After this comment I was losing faith. Over the next couple of days, Roger and Jeff (the guy who does his windshield calibrations) changed the course of action for what they wanted to do about the situation several times. First, they wanted to take off the bracket, reinstall it, then try a recalibration. Then, they wanted to replace the gel pad and try again. Lastly, they wanted to put on a new windshield and try again. At this point I felt as though they were using my $50k car as a guinea pig and I'm very suspicious at this point. I ended up calling another auto glass company in the area and they gave me a lot of great advice. They were very surprised at what I was telling them about the situation (Audi included). Roger ends up coming by to look at the windshield. He sends me a text about 30 min before he wanted to show up. Not sure what he did but he was gone again in 15 min. Jeff then texts me about making an appointment to attempt recalibration on a Friday. I respond by saying my schedule is open. He doesn't reply for a day and then responds by saying he's changing the shop location. When I asked where I'm taking it, he did not reply for another day. Next day, which is Friday (the original day he said he would do the recalibration), he texts me saying we can do it on Monday and has changed the shop from Lynnwood to Everett. Now, I did some research. Many times these guys realize they don't have the proper equipment so they'll rent a bay at a different shop. I was done at this point. I stopped replying and called my credit card company and car insurance company. I got scheduled with the shop Audi recommended and my car was good as new. Roger was extremely unprofessional with the way this was handled. He wasn't honest about knowing how to work with these cars and other things as well. I would never trust these guys with another vehicle. What was supposed to be a one day job was turned into a two week headache. Side note: he told me he wouldn't offer a refund because the windshield was installed properly, but the new shop was shocked at the installation. It was totally botched, of course. His partner in crime somehow turned off features that technicians aren't even supposed to have access to. The car completely locked up all of these features as a way to protect the system I later learned. This was a lesson learned. There were a lot of positive reviews for his Wind-Tech Yelp page, but going to his actual business' page was a different story. It seems like Wind-Tech initially belonged to someone else but now it's Roger's as well. His other page is Windshields To Go. This isn't even something allowed by Yelp. TLDR: do not bring your newer car here if you care about your car's safety features. He'll also botch the installation with gaps in the windshield and an absurd amount of glue.

Associated Glass - 	 Lynnwood

Associated Glass - Lynnwood

(49 reviews)

Faster than Amazon Prime! One of our employees accidentally knocked out the front warehouse window…read moreat the tail end of the day. We called Associated Glass and their technician Joe was out within 30 minutes. He took a look, took his measurements within a couple minutes and promised the office would call and see if they could get out as soon as tomorrow. I was already preparing to put plywood over it assuming there was no way they could get it done the same day. But boy, the office proved me wrong. Rachel from the office called, gave me the price (very fair!) and said we could get a crew out within 15 minutes to make the repair. Their installers, Kyle and Cameron came out within 15 minutes and took a whopping 20 minutes to replace the window. They were prompt, professional and even shined up the new window before they left. I highly recommend Associated Glass! We are blessed to have them right across the street from us! Side note: It's very frustrating to see the poor reviews from those who were completely unaware of the window and parts shortages within the last year. Many companies were struggling to keep up with the demand due to mass equipment, part, glass shortages. It's not the business's fault for the mass manufacturer stoppage due to the pandemic. I wish consumers would educate themselves so they were more aware of the situation entirely before blaming it on the company that was simply trying to stay afloat and get to everyone as quick as they could.

We retained Associated Glass to replace a window. The person who came to the house to take…read moremeasurements measured the window incorrectly. As a result, Associated Glass ordered a window that was the wrong size, but detected the error only when they brought the window to the house on the installation date. The technicians detected the mistake only when they tried to install the window. It took another 3 weeks for Associated Glass to order the replacement window and complete the installation. We communicated via email on May 11, 2026 to confirm the price and promised installation date of May 29, 2026. Because the window was measured incorrectly, a new window had to be ordered from the manufacturer. The final installation did not occur until June 19, 2026 - three weeks after the promised completion date. We spoke to the owner on June 2nd, a few days after the failed installation. He acknowledged the error and verbally assured us hat the situation would be addressed. However, he said it would take a few weeks to order a new window. We asked if he had called the manufacturer to ask if the window could be ordered on an expedited basis. He said he would ask once our call ended. We were surprised that no one on his staff had bothered to ask a seemingly obvious question beforehand. Associated Glass completed the installation of the replacement window on June 19th. Shortly thereafter, we emailed Associated Glass to ask for a price reduction on the outstanding balance in light of the hassle and delay. The hassle included the fact that they affixed a giant sheet of plywood to cover the original window that was removed on May 29th. We assumed they would, at minimum, offer a price reduction in order to demonstrate some level of contrition. The answer in the owner's email reply was a categorical no. There was a line in the owner's reply that didn't sit right with me. In his closing remarks in his reply, he wrote that they stand by their work and that they completed the job as quoted. Yeah, that's true only if the criteria for standing behind your work means delaying installation for three weeks. We want to put our frustrations into context. When an airline bumps a customer from a flight and involuntarily reschedules the customer to another flight later in the day in the same exact same seat and at the exact same price with no added expense to the consumer, the airline did not meet its commitments. There isn't a sane person who would try to argue otherwise. However, here, the owner feels compelled to spin this narrative to claim that he is standing behind his work. It's true that mistakes happen. However, when mistakes occur, it's incumbent upon the business owner to exhaust efforts to restore customer confidence and demonstrate remorse. That is entirely the business owner's responsibility especially when, as in this case, the customer did nothing wrong. Going back to the airline analogy, even the worst bargain airline will offer miles or a gift certificate to the airport food court as a nominal gesture to make amends. In this case, Associated Glass offered nothing. I'm sure these guys may be fine when things go exactly as planned and there are no hiccups. If, however, something goes wrong, our experience is a warning to others that Associated Glass will let you down.

Truvision Auto Glass - autoglass - Updated October 2026

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