Unfortunately after picking up our brand new Rivian and taking it on a road trip to Montana, within…read moreits first week a sixty year old driver hit our car and dented the back left corner. We worked with Jon at Accurate Auto Body and they were one of the first certified Rivian repair shops so quite understand since the car looks like new. He managed to get the repair done in under a month and was grateful that he coordinated with the insurance companies to get it resolved. A little bit nervous on driving it now but definitely a spot to recommend for repairs.

I don't know how the actual repair is because I don't get past the very rude receptionist, Leanne…read more To start I was standing in line and a gal was picking up her Rivian, not expecting the price she had to pay, she asked why it was more than expected, Leanne said "Because insurance didn't cover it". Very rudely, not explanation as to why or what? No courtesy to say maybe you should call your insurance carrier, just a rude response. Which..... I should have expected from talk g to Leanne the day before to schedule a rock chip repair. I told her 4x on the phone that it was the size of a quarter and I just needed the repair filled. We made an apt for me to come in, then she says we don't repair, I said that's what we talked about and she again rudely stated "well that's not what I got from our conversation". I wouldn't step foot in this place with her attitude. If you do, be prepared to be talked down to, Leanne is very rude!!

I was hoping not to need to revisit Sameday in Bellevue, but some loose debris on the freeway…read moreimpacted my car. Chris at Sameday was the first person I called (again!) due to his wealth of knowledge and expertise. He listed a few options for me that fit the year and mileage of my car, which I always appreciate. Another 5 star review!

I had a scuff on the front right fender of my Porsche and reached out to Same Day Auto through…read moreYelp. Chris, the owner, responded right away and told me to bring it in so he could take a look. I stopped by that same day, and Chris immediately took a look at the damage, cleaned it up, and buffed it out in a matter of minutes. The fender looks great, and he did an amazing job. I can't say enough about Chris's professionalism, knowledge, and friendliness. The entire experience was quick, easy, and genuinely impressive. I'll absolutely be returning to Same Day Auto for anything I need in the future. Highly recommend!

Three times the charm! Great customer service, great team and Leadership qualities from Lori!…read moreExceptional, above and beyond in their profession and craft. Highly recommend, actually- I would only recommend then for all your auto body works/projects.

First off, Lorri is the most down-to-earth, honest, caring person. That stood out right away and I…read morewould recommend L-M based just on that. But there's more--I met Alex, one of their lead technicians, and he is an A-lister mechanic. You can tell that he is a perfectionist and takes pride in his work and he is friendly. I could have gone with one of my other car quotes but I had a good feeling about L-M and they delivered! It was an amazing job and totally on-time!! As in they gave my car back on the exact date they promised. I highly recommend this shop--they are great!!

They do extraordinary work. Great attention to detail I recommend them unconditionally.read more

Total repair looks like new so far, I just drove home. The quoted 2-4 weeks and it was complete in…read more2 weeks. They detailed the outside but the interior rear was dusty. Overall I would highly recommend them. Greg did a thorough job. After a few months I'll post an update.Total repair looks like new so far, I just drove home. The quoted 2-4 weeks and it was complete in 2 weeks. They detailed the outside but the interior rear was dusty. Overall I would highly recommend them. Greg did a thorough job. After a few months I'll post an update. This was a parked accident thatvtge FedEx truck hit me.

I can't recommend Jake and his crew enough! After I was in a fender bender, they made the entire…read morerepair process incredibly easy. They quickly gave me a fair quote, got my car in right away, and kept me updated throughout the entire process so I always knew what was happening. The quality of the work is outstanding--my car looks amazing, and you'd never know it had been damaged. On top of that, everyone on the team was genuinely friendly, professional, and great to work with. It's rare to find a shop that combines excellent craftsmanship with such great customer service. If you need auto body work, Jake and his crew are the ones to trust!

Slow replies via Yelp, held up all the other quotes to help me make a decision. I suggest calling…read morethem instead, maybe they are those old school shops. As far the the paint work is concerned, i cant judge. Edit: got a response sort of blaming me for not giving them a valid email, causing the delay. We have an active chat via Yelp, that's why it's there to use. And other shops were able to utilize this, and not this shop? That's why i mentioned "slow replies via Yelp" i didn't say email or phone. Removing one star. Edit again: New response was edited and service advisor explained and sounded respectful now, moving to 4 stars.

Excellent business to work with. They have worked on several of my cars over the past 20-years and…read morequality is their biggest asset.

I was told on 7 separate occasions that my car "should be ready by X day." I felt frustrated as I…read morewas told that the repair would take no more than 5 weeks. It took them 8 weeks and 2 days to complete repairs. I could have had my vehicle back in 4 weeks had I gone with a Porsche Certified shop such as Haury's. This shop is high density, not high volume. Overpromising, underdelivering, lies. 1. I was told that parts were 3-4 days out. It took 13 days for the parts to arrive. They said that a door latch cable was out of stock. On 12/29, I ordered the door latch cable. Part arrived 1/16 and they refused to install it. They kept me waiting until on 2/8. I called their vendor (Porsche Larson) and the vendor had the part in stock the entire time. They lied to me. 4 WA State Porsche dealers had that door latch cable in stock. NO supply chain issues, only lies from my SA Challan Kershaw. 2. With parts and approved payment on a $14.1k insurance repair, I expected a no-delay situation from 1/16 (part delivery date) - 1/22 (paint start date), and a no-delay situation from 2/7 (build completion date) to 2/12 (alignment date) 3. Until 2/1, they did not attempt to pick up the pace of repairs. On 1/31, Challan Kershaw told me that they devote 17.3 hours of build time to each car per week and that because my car required 44.8 hours of body labor -- reassembly would take at least three more weeks. After my phone call with Production Manager Kyle Emmerich, it took them 3 days (2/5 to 2/7) to complete 44.8 hours of body labor -- NOT 3 weeks. They only started to "care" once I started calling them daily about the deadlines and commitments they offered months prior. I had to cancel three road trips. At the end of the repair, they waited an additional (and unnecessary) three weeks to install the insurance-approved PPF/ "clear bra" which put my trip to Canada in jeopardy, and delayed pickup once more. 4. My car battery was damaged from storage and lack of normal vehicle use. The battery was tested by a Porsche dealer and was noted as being in excellent health 35 days before drop off at Bel-Red Auto. The battery should have been placed on an OEM trickle charger during the 65 days that it was at Bel-Red. They could have billed insurance for the use of a trickle charger instead of destroying a battery. If insurance had declined the use of a trickle charger (unlikely) Porsche would have sent an authorized service provider to jump the car (under warranty) or tow the vehicle to an authorized service provider. 5. I had to have a new battery programmed and installed by Porsche Bellevue (consequential damage/$920.00). 6. One of my carbon fiber side blades was improperly installed - the front-driver-side-door blade is falling off. They destroyed my door control module. The module clip had been ripped off/a new door control module had to be installed by Porsche Bellevue. Unacceptable for a shop to make a series of negligent mistakes over 2 months. 7. They have become complacent. They are no where near the "best" body shop in Bellevue. You're as good as your last job & your credibility is as genuine as your last lie. If your service is awful and you can not fulfill a promise, no one cares if you have been in business for 41 years. 8. People do not have the patience to deal with being told that their car should be ready by X day on 7 separate occasions, or for a repair to take twice as long 9. I felt deceived and disrespected - my age should have had nothing to do with my car's repair process or status. Being told by Challan Kershaw on four separate occasions, "Well I know you're young but..." is condescending, demeaning, and ageist. They are passive-aggressive and hostile once you point out their bullshit. Recommend Metro Auto Rebuild, Haury's Collision, or an out-of-state shop.

McLeod did such a good job I had to review on Google & on here…read more Needed a rear bumper repair after someone left a dent while my car was parked. Walked-in for an estimate and was able to get an appt and car fixed within the week. Simple, straightforward process and great price! Overall, excellent service & quality job. Highly recommend.

These guys are great…read more The job was hard and it's even yet with a few kinks but they were patient and communicative. I appreciate how hard they've been working.

This shop was one of the best experiences I've had. Li made everything very easy and streamlined he…read moredid a great job communicating with me and working with my schedule. Li was able to fix and repair the damage another company did to my car in one day the other shops couldnt fix in two weeks. I can't recommend this shop enough good pricing as well. I'll be bringing all my cars here for sure. Great experience A++++

If you're a car person, you're always looking to upgrade the performance, aesthetics, and…read moresuspension of your ride. After getting MYP I knew I could not live with the wheel gap or slight SUV Boat feeling. While the YP is the top of the line for the Y series of Tesla and a well built top to bottom Performance SUV, I needed it to handle closer to an M series, eliminate the wheel gap, and improve efficiency. I searched high and low for a trustworthy, knowledgeable, experienced partner shop that would treat her the way she deserves to be treated. I even visited shops to see their layout, cleanliness, employees, and all around vibe. The clear winner was mShop. First, just look at the lineup of cars they have worked on (search for mShop on Facebook and Instagram). Second, visit the shop, look into the garage and see how well well lit it is - organized, and clean. Third, talk to the owner Li and you will realize his passion and experience behind performance automobiles and that the work you will get is second to none. The genuine integrity Li exhibited throughout the whole intro to delivery of services rendered was excellent. Absolute full satisfaction, well priced, with follow up. I would recommend Li and mShop with zero reservations. Setup a visit, ask questions, get a quote, compare, and choose mShop for your car needs. Easily one of the best choices I made this year and won't bring my car to anyone else for performance, suspension, alignment or other car needs.