They provided an estimate over the phone. The bill was the same as the very reasonable estimate. They did an excellent job and were done earlier than expected. I highly recommend the. read more

Definitely a knowledgeable team of mechanics you can trust to get the job done right. And remember: quality isn't cheap, and cheap isn't quality! read more

Excellent service and extremely fast. They fixed the two small rock chips on my F150 in about 20 minutes. Really nice shop dog too. Would recommend. read more

Quality Auto Glass is outstanding! As a semi-retired master "wrench" and shop owner I give Cody at Quality Auto Glass two thumbs up! They did an excellent job no muss, no fuss, and completed spot on time! So thank you Cody and crew (and your little dog too who greets you at the door) for your outstanding service. I will happily recommend you! Sincerely, John G. read more

Front passenger door glass replaced. Service was fast and very professional. Also cleaned up all the debris in the passenger side from the break-in. Highly recommend. read more

Cody is great! Our Outback had a leak and I assumed it was the sunroof drains being blocked. Cody diagnosed that the drains were fine, and showed me how to check them. He concluded that the sunroof had probably been opened partly and that the deluge we had (November 2025). He pulled the interior ceiling down, cleaned it out (pinecones and twigs had gotten in through the open sunroof), and dried out the right rear floor. When I went to pay, he comped it, saying he hadn't done anything! He's got a new customer--what a great experience. read more

The guys there were amazing. Very professional, helpful and knowledgeable. I felt like it was a fair price and they worked quickly. Would only ever come back here for anything related to glass. (They fixed my stuck passenger window). read more

I was able to get an appointment the next day to replace my cracked windshield. The staff were friendly and paying out of pocket ended up being less than I thought! Great service and a great result - I know driving in the rain will be much less stressful with my clear, beautiful windshield :) read more

Man, what good luck I had choosing Quality! I drove in without an appointment to investigate a loud bang whenever I closed the trunk of my Chrysler minivan. Cody looked at it immediately and saw that the rear trunk window was on the verge of blowing out! The caulking had deteriorated, and my window was literally holding on by one thread. They took the window out, cleaned it up and replace the caulking all within 45 minutes of my arrival. I was in and out in less than an hour! The best part of all was the price! I was charged mostly for their labor! If I had been driving on I-5 and hit a pothole who knows what would have happened. I highly recommend this place and Cody who was wonderful. They took care of Grandma! read more

Helped us figure out the issue with a windshield replacement that was done by another shop and gave good advice without charge so that we could get safely back to the shop that did the initial installation. Good business and great accommodating staff. Highly recommend. Thanks! read more

Car had some problems so we took it in and they replaced our brake pads and rotors and charged us $850. 4 months later, the car is making bad noise again, the same problem as the first time, and now is charging us $750 for calipers when they did not fix the problem correctly the first time. They guaranteed the problem was fixed but they did not fix it and want us to pay again. Really really bad service. Do not recommend going here. Cheaper and more guaranteed if you just do it yourself. read more

Fast, easy, ended up having to order in a special shape of windshield but it came incredibly fast and the change took way less time than expected! read more

No Quality Auto Glass is more like it. Absolutely incompetent and arrogant about it. They literally told me: "Most people think insurance is to return your car to the way it was. It's not. It's just to get you going." By state law, the opposite is true. In short: My windshield was broken. My insurance recommended Safelite but they had a backlog so I tried Quality Auto. I asked them if they worked with Safeco and they said yes. Car in question: BMW 528i 1. the get in a crap Chinese windshield with 6 generic wire connectors, none of which fit my car. 2. By the time I find out, they have already glued in the windscreen. 3. They have recovered the connectors from the old windscreen and want to "make it work". They refuse to call Safeco, insist that this is the best they can do. I say "ok, go ahead, but don't f'up the car wiring (in case this happens again), keep all wiring modifications to the windscreen, and everything has to fit back the way it was. "OK" Result: 1. The trim from the windscreen is gone at the bottom. They claim it was old and fell apart, my fault, and not part of the repair. 2. The trim panels over the rear pillars inside are gaping an inch open, over a rat's nest of wires. They claim it is because they are brittle, my fault, not part of the repair. 3. They snipped the connector off of my car and crimped on generic connector to fit the generic Chinese windscreen. Now if I ever get a new windscreen it's not going to fit, and someone's going to have to attach generic connectors because they buggered up my car. 4. One of their connectors is a bare metal spade lug, uninsulated, jammed up against the metal body 5. They lost one of the caps from my driprail. This should not even have been part of the repair. read more

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Very knowledgeable and friendly staff. Had a rock chip on my windshield that was a little bigger than a quarter. They Were able to get me in the next day and quoted me a reasonable price! It only took about 30mins for the whole process to be done. Looks as good as new! Thank you for fixing my windshield! read more

Quality Auto Glass - After! - Auto Glass Services Near Me - Seattle, Washington

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My wifes VW Bug had her driver side window scratched up by a random maniac on Capitol Hill a couple months ago. I took the car in last week on July 21st to finally get it replaced. When I picked up the car, Shane, I believe his name was, told me it is fixed but that there were some issues. He said that when they replaced the window, they found that it had only been held in by 1 clip and not 2, as is normal. This will most likely cause the motor to be worn out prematurely due to the effort of raising and lowering the window on only 1 clip. He said he could fix it on another day for around $180-$200 he thinks. I drove the car away thinking the motor and clip thing will have to get fixed sometime in the future. The next day I went to get the window "tinted" to match the rest of the car. The guy at the tinting service went to roll down the window, for the first time, and the window dropped at an angle and got stuck. He helped me get it back up and I drove it home with some tape holding it in place. I removed the 2 door panels and found the missing clip, put it all back together and the window works fine. I learned two things: 1 - No way, no how could the window ever be raised and lowered, for the past 2 years, if it was only installed on only 1 clip, as Shane proposed. 2- They lied to my face and obviously dropped the clip when they were working on the window and didn't have the integrity to fix or stop and explain what happened. You would think, once they saw (according to them) that there was only 1 clip visible before replacing the window, they would have stopped and called me to explain the situation. They did not do this because it simply wasn't true. They put the new window back in and tried to fasten it to 1 clip which lasted all of 2 seconds. Ridiculous! Go somewhere else!! read more

They were able to schedule me same day and they replaced the window in under an hour. Thanks!

We had a bad start to our day but the crew at Quality Auto Glass made what was a sad day into a nice one. They were able to get us into the shop same day to replace the back drivers window which had been broken by a thief. They were friendly, kind, caring and timely. The charge was reasonable and the work well done. I highly recommend them!! read more

These guys were great communicators and provided fast and convenient service. They were kind and knowledgeable.

GREAT customer service!! These guys are amazing. I used their services twice, and they always try to help fix the windshield as much as possible. Honest and transparent in sitting expectations and not over promising but over delivering!!! Cody was an artist!!! Fixed the crack that kinda starting to spread, very nicely!! Highly recommend They are usually busy but Cody was happy to take a quick look at it and fix it in 10mins!!! Absolutely highly recommend!! read more

Remember in Fellowship of the Rings when they all met at Rivendell? Aragorn had taken the hobbits there for refuge and to heal Frodo of his wounds. At Rivendell, they found friends and we're tasked on an adventure that would save middle earth. Today, I found a Rivendell. It's an Auto glass store of all places. I worked an extended shift at the hospital and ran fast over here (7 min drive from univ of Washington northwest). We've been hit by Covid and long work hours the last couple weeks, so it took coordination to find time to get here. Frodo found Gimli and Legolas. I found Shane and Logan. Shane, strong and stocky in stature greeted me at the door at 5:08. He told me that they'd be done with my rock chip in 30 mins. They were done in 20. Logan appeared with his elvish fleet foot and told me they were done fixing my rock chip. It's sealed and will be protected from further damage. No charge. It was easily worth the price of 65 bucks, but they saw me in my scrubs looking like I've had a long day. I'm curious what adventures these two will have as they help others. But this Hobbit is grateful he found them. Top notch. read more

Had a small rock chip on my windshield so called this local shop for a fix. $75 and a pretty quick turn around! A small nit I have is that they weren't responsive. I dropped my car off at 10:30am and was told it would be ready within 30 minutes, potentially sooner. I have a young toddler and I timed her nap so that we would be able to run some errands. But it turned to 11, then 12... and I called literally 7 times. Went to voicemail. On the 7th call, someone picks up and says my car has been ready to go for a couple of hours but they just didn't have time to call me. Bruh... it takes 30 seconds, literally. So my entire day from 10am to 3pm was pretty much wiped. Also, this shop seems to have some issue with Statefarm and chip repairs? I called my Statefarm agent twice to confirm that I have a 0 deductible policy for rock chip repairs, but the shop guy was adamant that Statefarm didn't provide that. But they definitely do... I ended just paying the 75 out of pocket since I didn't want to claim something so small. Again, there were some annoying factors, but the repair seems to be good work. read more

I was On road trip from Las Vegas to Canada. A car passed me in a road work area and flung pebbles at my windshield. I stopped in Seattle to visit family and Quality Auto Glass was able to stabilize the windshield chips so that they would no get any larger. They did a great job, were quick, and were able to help me the day I called. read more

Took my car in for a broken out passenger window and decided to get my windshield fixed at the same time. Dropped my car off Monday afternoon. I ubered back up to pick up my car at the end of the day and it wasn't done. They had put a temporary window on and asked me to reschedule. I dropped my car back off on Wednesday afternoon. I called back a couple times and finally got word that my window wouldn't be ready until Friday. Once they answered the phone on Friday I was told my car was ready so I ubered back up. When I arrived my door panel had not been reattached yet. I waited another 20 minutes for the to be fixed. It appears to be quality work, but communication was VERY frustrating and truly lacking. Still quite a bit of broken glass on my seat. read more

Great service. Took my car in to have the weather stripping around the front windshield reattached. The did it in 10 min while I was waiting. Super friendly and helpful read more

I had a rock chip in my front car window. Shane promptly gave me a time to come in and get it fixed same day. It took 20 minutes to fix the crack. The chip was not fixed to Shanes satisfaction so he didn't charge me for the chip repair. He gave me information on fixing the entire window and how to move forward with a new window. They were kind and considerate. Very very helpful and wonderful customer service. Highly recommend & great quality service! About seven years ago I got my other cars windshield replaced here. It was quickly replaced with wonderful kind customer service. I remembered the wonderful customer service and the high-quality replacement from seven years ago which is why I came today. read more

Super helpful and quick! I was in a rush to get my window fixed before a work trip and called around to find a place to get it fixed. I wasn't able to find anywhere that could fix it immediately besides quality auto glass. Cody was great and fixed my window within twenty minutes. Life savers! Highly recommend! read more

Quality auto glass was very professional when addressing the chip in my windshield, I would highly recommend them for all auto glass repairs. Joe was especially helpful and excellent at answering all my questions. Matt read more

Fast, friendly, quality service! I had a small chip in my windshield that was starting to spread. I wanted to get it repaired before it turned into a crack that would require an expensive windshield replacement. I called Safelite, who works with my insurance company, but their first available appointments were over two weeks out. No good. I called Quality Auto Glass and they set me up with an appointment for the very next day! I had a 4:00 appointment and went prepared for the usual waiting that goes along with having work done on your car -- waiting to get your car in, then waiting for the work to be done, then waiting to pay the bill. Cody got me in promptly at 4:00 and I was back on the road by 4:16! Thanks for the great service! read more

Came here because of the awesome reviews. They do good work. However, all interactions I had with employees didn't seem very professional. In addition- its the middle of the pandemic where mask are MANDATORY in Seattle, period- and yet I didn't witness one employee wearing a mask. I find this very bothersome. read more

I came here for a rock chip repair to my Tacoma windshield. I submitted my claim to my insurance company before calling here, then called to schedule the service for same day, and waited about 30 minutes for them to apply the resin. They were super busy, but I was in and out in less than an hour. A week later the repair id holding nicely, so I'm happy with the quality. All this was accomplished without out of pocket expenses! Overall a quick and easy solution to my problem. Highly recommend them. read more

Quality Auto Glass on Aurora and 78th was efficient, knowledgeable, and had great customer service! I called them the same day less than an hour before arriving (no appointment) and Logan ceiled two rock chips in my windshield. Logan made sure I knew exactly what he was doing and informed me about windshield replacements further down the road. After the work was done you could hardly see the rock chips anymore. Logan did excellent work! read more

Quality Auto Glass - Auto Glass Services Near Me - Seattle, Washington

Logan and Cody took really good care of me. After dealing with no call back on an insurance claim with another company, I called up Quality Auto Glass and told them my story. They asked me to bring the car in same-day and fixed my issue really fast just in time for an important road trip. I really appreciate the professionalism and speedy turnaround! Thank you guys! read more

Best price and fast installation. No issues with anything? I would definitely take my next car there should I get unlucky again and need another windshield. read more

My car window got smashed at a parking garage in Seattle waterfront at night. I contacted this glass shop and they were able to schedule me for a glass replacement the next day. Unfortunately the glass manufacturer didn't send the right type of window glass to the shop. But Logan was very kind to add a clear window guard plastic paper on my broken window spot free of charge. He also let us use their vacuum to get most of the glass debris out of my car. Great service! read more

I'd gotten a large rock chip in my windshield the other day and called Quality Auto Glass to see about repair. They got me in the next day and upon looking at the damage found they couldn't repair it (too large & in driver's sight) but they ordered the windshield and I returned the following day and had it replaced. Looks GREAT! Just like new! And, they worked with my insurance company, so I only paid my deductible. read more

I had a footlong crack in my windshield and when I filed a claim with my insurance, safelight was scheduling almost a month out for windshield replacements. I'm so happy that I found quality auto glass. They were able to get me in 2 days after I called. When it came to the actual replacement, it only took them 20 minutes or so and I can tell that it's a quality job. Would definitely recommend! read more

I had a chip in my windshield and I called quality auto glass. They were able to get me an appointment within a day! Once I showed up for my appointment Shane explained how he was going to fix my windshield and it was all done within 10 minutes! amazing service. Thank you so much! read more

Took my car in this afternoon after waking up to a smashed in window. When I went to pick it up, there was glass all over the front passenger seat still. I went back in to ask them about it, and they told me they didn't have the right kind of vacuum to get up all the glass. Keep in mind that Quality Auto Glass also runs a detailing business out of the same location. How do you not have a vacuum if you do detailing? He suggested I use a lint roller to get the glass off the seat. Anyhow, he ended vacuumed the seat and the floor, but I kept finding glass - on the dashboard, on the running board, on the console. He cleaned it up, but with an attitude. When he was done, and I was backing out he and another worked exchanged snarky glances and rolled their eyes. After I left, I found more glass in the car. Under the dash on the drivers side, and on the floor behind the front passenger seat. Apparently they didn't move the chair to make sure there wasn't more glass in the back. I went to the car wash to vacuum out the rest of the glass I found and wipe down the interior and I got glass in my hand. For a detail shop, they aren't very detailed. I was going to have my car detailed there next week, but canceled the appointment. Not sure they have the right kind of vacuum to get everything cleaned up. read more

Quality Auto Glass - Glass left over after window was replaced. They didn't clean up. So disappointed. - Auto Glass Services Near Me - Seattle, Washington

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Great quick service on a full windshield replacement. Prompt return on calls. Very happy I used them.

Cody and his team have helped with countless windows and details with all of my cars and trucks. Great for the company truck as he can usually get it done next day read more