Friendly, professional, customer focused and very thorough - I can't recommend these guys enough!…read moreThe charge is average and on par for a typical service. I'm not going anywhere else now that I've found them. Highly recommend. This shop replaced a poorly executed job with a better quality glass, tested everything repeatedly till we discovered the source of the problem (constant wind tunnel noise gushing in when I drove on highways for a year), and replaced the torn gasket successfully. They went above and beyond to help me and I cannot thank them enough.

Booked an appointment with AAG after calling several local stores and a national company. AAG…read moreprovided the best estimate with the added advantage of providing mobile-service. The technicians are friendly, kept me updated on their estimated arrival times, and were professional from start to finish. Owners were very responsive and maintained communication after business-hours.

I had a great experience with these guys. They replaced my window and vacuumed up all of the glass…read moreon the interior. They worked fast and had very fair prices, and were friendly and knowledgeable. I brought in a part to be replaced in the same door I was getting the glass installed in, it ended up being the wrong part. So despite them attempting to install it first and spending time to do so, they didn't end up charging me the labor costs for that work which was really appreciated. I would be happy to bring them business in the future.

Something hit my husband's driver side window and the whole window exploded on him while driving on…read morea Friday night. We were able to get a 10:30 AM emergency appointment the next morning with USA auto glass. They did a fantastic job.! Thank you you from " the lollipop lady".

I had a rock chip repair on the front dash I was looking to get repaired. First, Super helpful…read morecustomer service when I called for a quote and about availability! The person on the phone was very knowledgeable, patient and answered all my questions. The process of haing the glass was so smooth. The technician showed up at my house at the scheduled time and the repair took between 20-30 minutes. He was very friendly and knowledgeable. I am also very pleased with how the repair looks. The price of the repair with the technician coming to my home was reasonable and the payment process was easy. Would recommend and use Auto Glass Solutions if I neeed it!

My daughter's car was broken into and the passenger-side window was completely shattered. I called…read moreAuto Glass the very next morning, and Paula went above and beyond to help us. She was able to adjust the schedule and squeeze us in the same day, which was such a relief during a very stressful situation. What truly stood out was Paula's kindness and compassion. She genuinely cared, offered sincere empathy, and even said, "I'm so sorry you're going through this." That meant more than she probably knows. She made us feel heard and understood, not just like another appointment on the calendar. The service was efficient, professional, and stress-free. I can't recommend Auto Glass enough -- especially thanks to Paula's outstanding customer service. We are so grateful

I initially posted a positive review, but I take it all back. I would discourage anyone from using…read morethis company. The owner is a nice guy, but he damaged the mounting brackets on my windshield which caused part it to pop off while driving on the freeway. He also damaged one of the sensor cameras. We took the car to the dealership and they reported 'finger prints and a sticky substance.' We estimate repairing the damage to replace the sensor and install the windshield properly to be more than $1,500. Unfortunately, the owner has not responded to repeated requests to resolve this matter, and I am now spending nearly three times more to repair the damage caused by the initial windshield replacement.

My car was broken into and I was able to get a quote and schedule a service that same day. They…read moreprovide mobile service for free which I utilized. Joseph came and replaced the window on my car and cleaned up the glass from the interior. The whole service took about an hour. The window now looks brand new and functions properly. Some special callouts: I appreciate Joseph's honesty with the things he wasn't able to do (remove 100% of the glass, fix a tiny gap between window and window trim) Overall, super efficient, responsive, friendly, and helpful. Don't want to have to call them again, but definitely would if I have to!

Dealership Glass was recommended to me by Toyota Lake City…read more When a crack began spreading in my windshield, I contacted my insurance company to file a claim. After a brief initial conversation with Dealership Glass confirming that OEM glass could be ordered and would likely arrive within a week, I routed my claim to them. The replacement appointment was scheduled for a four-hour time slot. Two days before the appointment, I called to ask if I could arrive an hour later due to a personal conflict. I was told firmly that this was not possible. Since I had never gone through a windshield replacement with ADAS calibration before, I decided to work around the schedule and arrived almost on time at 9:05 a.m. The technician, Ryan, was courteous and explained the process, including how to retrieve my keys from their automated lockbox if needed. The waiting area was comfortable, and another staff member later helped me access the Wi-Fi. At 10:30 a.m.--well ahead of schedule--Ryan informed me that the work was complete and that using OEM Toyota parts made a big difference in both fit and turnaround time. After a short, pleasant chat, I left. Unfortunately, later that day I noticed my Lane Keep Assist (Toyota's name for ADAS in the 2010 Prius) was no longer functioning. I have owned this vehicle for 11 years and know when and where the system should work, and it was now inoperative. The next morning, I called and spoke with Jennifer, explaining that the ADAS likely had not been calibrated correctly and that the car needed to be rechecked. She seemed somewhat dismissive, noting that the paperwork showed the work was completed. While accurate paperwork is good, the system had worked flawlessly before the replacement and stopped immediately afterward. Instead of offering to recheck the calibration, she referred me to a local Toyota dealer without clarifying who would cover the cost. Toyota Lake City later called me to schedule an appointment for the following Monday. Over the next few days, I investigated the issue myself using Techstream (Toyota's dealership software). While I did not have prior calibration data, reviewing live data during a drive showed erratic lane detection, even on well-marked, well-lit roads. A different Toyota dealership quoted me $430 (two hours of labor) for recalibration--less than Dealership Glass's listed $300 static recalibration fee. Wanting to avoid the expense and having some time, I consulted the official repair manual on ChiltonLibrary.com (thanks to King County Library's free access). The process, while labor-intensive, was straightforward with basic tools: a plumb bob, measuring line, Techstream, and in my case, a laser level for accuracy. After completing the recalibration myself in about 2.5 hours, the system began working exactly as it had before. I later found that the calibration data in the car's computer showed the camera height set incorrectly by about 10 inches--likely the source of the problem. Why I'm leaving a 3-star review: Positives: - Managed all ordering and communication with Toyota. - Charged MSRP for all Toyota parts--no markup. - Ryan reinstalled my dashcam and car wash sticker on the new glass. - Very fast turnaround--although almost too fast, given the scope of work. Negatives: - The strict insistence on my 9:00 a.m. arrival (instead of allowing a 10:00 a.m. start) caused unnecessary stress for my schedule and family. - Mistakes happen, but owning them and offering a clear resolution builds trust. Referring me to Toyota without committing to cover the cost did not inspire confidence.

Upon inquiry six months ago, my long time, trusted service advisor recommended Dealership Glass…read more The windshield ding had progressed to a fairly extensive crack on the driver's side over time. The service department had been monitoring its status and recommended its replacement. Thankfully, Dealership Glass was also an approved business per my insurance agent's office. Information was collected to initiate my claim. I received a timely call from Dealership Glass to provide my VIN after they received authorization from my insurance company. I was given the option to have my windshield replacement performed at home or at their Seattle/Lake City site. I opted to bring it onsite and got it scheduled. Note: service is by appointment only. They are located on the eastside of 120th and Lake City Way, sharing space with Pierre Ford Commercial & Fleet. Their reception/check-in/waiting area is modest, see my added Yelp tip. I was quoted a 90 minute wait, however, Nick - the service associate, was done in less than half the time, 40 minutes from check-in to final payment! Plus a kind gesture, my floor mats were vacuumed. (8/3/23) This was also the original windshield from an older vehicle. So there was no excessive glue or adhesive, plus no fancy car cameras to deal with, just the rearview mirror. Straightforward windshield replacement providing such amazing clarity! No more dings & cracks for this freeway road warrior. No more sticky debris despite periodic car washes from cumulative years parked outdoors. Got this completed on a warm, sunny day, so the repair should completely seal in no time. It was a reasonable transaction based on my car insurance deductible. Easy peasy, hassle free, professional experience from initial referral, insurance agent logistics, scheduling, and completion of the windshield replacement. Highly recommended based on my personal experience!

Exceptional experience with Gerber Collision on Olive St. For repair covered by uninsured motorist…read moreplan with Statefarm. Regular updates and clear communication from the beginning. Damaged area is like new. AND They did a gratis removal of a large area of unsightly paint markings on the side of the car that were unrelated to the accident. AND They did a detailed clean of the exterior AND the interior. Incredible - can't recommend more highly!

This location is a nusicance to the surrounding area. They do not respect the residential…read moreneighborhood around their shop. They park their damaged vehicles all around the neighborhood for days / weeks at a time. All of their vehicles are meant to be contained within their property. Know that when you take your car here, it is likely sitting on a residential neighborhood street in the open and causing disruption to the surrounding neighborhood. After talking to management about issues of blocking the sidewalk repeatedly, making it inaccessible to pedestrians, they were immediately combatative. Please do not support this business.

Brian and team did an excellent job replacing our sunroof, they came to our location. Very friendly…read morewe highly recommend and will use them again!

I picked up a rock chip on the freeway, which turned into a crack the next morning. I called Brian…read moreat Bullseye Glass off a recomendation from a friend. Brian and Joel ordered and installed the new windshield that afternoon!! I am beyond happy!! Thank's guys for the great service.

Did a window quickly, professionally and the most affordable. $150 for a rear passenger on '12…read moreCorolla. Gotta love those car prowlers. Nothing value in the car, but they still broke my window.

We took a chance with this as we drove by . Had three chips on windshield and they very quickly…read more'sealed' them as we ate across the street . Really not sure if anything was done or done right . $150 !!! Time will tell I guess . The whole place just didn't feel professional .