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    Eastside Mobile Auto Glass

    3.9 (94 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Eastside Mobile Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    Auto window replacement

    Auto windshield repair

    Eastside Mobile Auto Glass Photos

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    Seal pulled fully away and leaking

    Terrible service! Expects customer to accommodate their mistakes! Requested, received and agreed to quote 05/21; Installer sent to my home without contacting me for appointment 05/24; rescheduled for 5/31; installer did terrible install job with seal pulling at all corners (photos). Now they want me to bring it in, or wait two weeks for mobile technician (reason I went for mobile service was so I didn't have to). They will not come and get. After I indicate I feel they should take care of it, the self-identified "dispatcher" became excessively belligerent. Nothing but excuses and yelling from this person, who if working for me today I would let go.

    Jack S.

    Recommended to go here from the dealership Michael's Toyota, this review is rated on the facts of the situation and is on going, Rating will be adjusted based on the outcome. 6/24/2021 1:30PM: Windshield is cracked 2/4 across the center 6/24/21 2:35PM: Called to schedule parts, Was told I would be called back when Insurance was received and parts were ordered. 6/25/21: No update. 6/28/21 1:28PM: I called to check on insurance status claims and parts being ordered, was told they have received insurance claims information and parts are ordered. 7/15/21 10:01AM: I called to see where the parts were, I was told they called me the week prior and left a voice mail that the parts were in, this did not happen from any of my logs, my phone is on me nearly 24/7 along with a smart watch for areas that I can't use the phone for calls, there are no logs on my phone or voicemails. Appointment was scheduled for 7/31/21 @ 9AM. 7/31/21 8:55AM: Car is dropped off 7/31/21 10:11AM: I am called back and told there is no windshield, they can not find it and don't know if it was actually shipped, they have the molding and weather stripping and have searched the shop for it, and that they have receipts. 7/31/21 est 10:45AM: Office has informed me there is no resolution, manager and Toyota were contacted, End of visit, car picked up. 7/31/21 est 2pm: No updated information or functional plan. 8/02/21 9:39AM: Manager called, the window was found at their warehouse, a clerical error had occurred and they brought it to the correct facility. Appointment scheduled for 8/07/21 @8AM 8/07/21 8AM: Car is dropped off. 8/07/21 10:06AM: Windshield is installed and car computer was calibrated. Car is ready for pickup. 8/07/21 est 11:00AM: Car is picked up, window is installed and Brown Bear car Wash tag and good to go tag was professionally reapplied from the old windshield, which was surprising and an impressive small detail, also vacuumed my driver's side floor. Discounts were applied and coupons were received. The rating is adjusted from one star to five stars, for handling the situation professionally.

    Almost the same as before.
    Nan W.

    I had a rock chip on my windshield and the lady was very friendly and let someone take a look at it. They said this is repairable. The whole process was quick and smooth. Like 20mins. However, I am satisfied the result at all. It almost the same as before. For me, that is not a repair.

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    6 months ago

    Recommend them highly. Had some issues with a replacement, but they stepped up and made everything right.

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    4 years ago

    Needed a rock chip repair quick before the cold set in, Eastside got me in quick and after only 20min I was on my way. Great job!

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    Page 1 of 3

    Ask the Community - Eastside Mobile Auto Glass

    Review Highlights - Eastside Mobile Auto Glass

    Unfortunately, I got a rock chip in my brand new windshield over the weekend, and had to go back again today.

    Mentioned in 10 reviews

    Read more highlights

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    NOVUS Glass of Redmond - Windshield replacement

    NOVUS Glass of Redmond

    (172 reviews)

    For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

    During a really cr*ppy situation of my car being vandalized (quarter panels being shattered), this…read moreplace kept me at ease and stress free. Not to be dramatic but I've never had such amazing customer service where they provided the service needed and more. Offered water upon walking in, took me in first thing in the morning despite the flooding happening, cleaned up the shattered glass all over in the inside of my car, provided personal recommendations to other businesses for other services, and the owner himself helped seal off the edges of the windows out in the rain. Thank you so much for taking me in on such short notice and going above and beyond to help me with my situation. Hoping this never happens again but if I ever need any other sort of glass services for my 2 vehicles, I'll definitely be making the drive up from Renton. These guys are worth it. Happy holidays!

    Good Dog Auto Glass

    Good Dog Auto Glass

    (77 reviews)

    Super friendly, communicative, and more affordable than other places I got quotes from. Highly…read morerecommend!

    BEWARE!!! HOSTILE HUSBAND/WIFE ILLEGAL SCAM RING!!! NOT A REPUTABLE BUSINESS! WA state RCW states…read moreit's illegal to perform an unsafe & inproper windshield install as it introduces a safety hazard as it's considered part of the structural integrity of the vehicle in the event of a collision or roll over. We had them replace our windshield on our 99 Chevy Suburban 3/4/26. A rock had hit our windshield causing it to crack beyond repair, & we had told them there was a water leak by our rear view mirror. Upon picking up our car we noticed the windshield was no longer sitting flush & had nearly a 1/2 inch gap. And they left rust dust & dirt all over our dash, cd player, & gauges. They ensured us it was correct & if it leaked to bring it back as we have a lifetime warranty on the install. Within 1 hour of picking up our car it was leaking from the windshield in places it hadn't before due to the improper install. They told us to bring it back today at 10am & but we were only met with hostility. The male owner literally cussed my husband out refused to do the leak test threw our keys at my husband from across the room assaulting him, & told us to get out. My husband was calm the whole time. The female owner reluctantly stepped in & said she would do it while the male owner kept telling her not to. My husband asked if he could come back to watch her do the test & she angrily said no. So he watched her from the counter, while I watched her from parking lot as I had a direct view. She didn't even finish the leak test before she was slamming our car door into a ladder & it made us feel uncomfortable so my husband asked if he could have the keys back if she wasn't going to treat our vehicle with care. She started cussing him out telling us there's nothing wrong with their install & literally said, "if we didn't have a piece of shit car that's falling apart there wouldn't be an issue." She angrily came flying around the corner with our vehicle & got out cussing , yelling, & physically was up in my husband's face pointing fingers in his face, literally screaming at him. I walked over to try to calmly deescalate the situation & before I could even speak the male owner ran up to the door & locked us out. We had to call the police to assist & file a report. The officer even noted the gap was not appropriate. The owners REFUSED to let the officer watch the footage on their cameras, which he said people often do when they are in the wrong. They stole our money, giving us a bad install & refused to make it right, essentially voiding the lifetime guarentee they claim they have on all their work. When I booked it & asked if they guarantee their work Merle laughed & lied stating, "of course! We have a lifetime guarantee, the owner takes great pride in his work." They said everything they needed to to get our business but as soon as they had our vehicle they intentionally scammed us. They knew they did a bad install when they did the job & knew if they could say whatever they could to make us feel comfortable enough to pay & leave they wouldn't EVER have to make it right. We've already been told just based off of photos by 2 other local windshield repair businesses that their install is not only improper but an illegal install job requiring another windshield to be installed. We already scheduled an appointment to have their install inspected for documentation so we can file a complaint with the attorney general & a civil suit to get our money back since they refused to correct their improper install. DO NOT GIVE THESE THIEVES YOUR BUSINESS OR YOU RISK BEING SCAMMED AS WELL! Read the other reviews, ANYTIME they do something wrong the owners refuse to make it right, ripping people off seems to be his MO. We should have gone to LUCKY DOG in Kent, we hear they are the BEST, but this place was closer. BAD DECISION on our part.

    Safelite AutoGlass

    Safelite AutoGlass

    (304 reviews)

    Sadly we get way too many cracks on our windshields and its always Safelite for me. They are fast,…read moreprofessional, fair and efficient. 5 Stars.

    Short version: Too many things went wrong, ended up with a torn leather seat, warped leather,…read moresomething broke inside my door (manager didn't know what), window frame is broken. Took my car here to get my passenger side window replaced. Repair took 4 hours. When I got the car back, 3 teenage boys got out of my car shirtless with hot Cheetos. One of them told me they had someone brand new working on my window and that's why it took so long. He informed me that something inside the door broke and the manager would talk further to me. Now I'm talking to the manager. He didn't know what broke inside the door. He charged me for their rain-x treatment, that I didn't have request, and discounted it for the time delay. They put the rain-x all over my dirty windows and didn't bother to clean them. I asked him why my leather seat was warped and torn. He said "it looks like someone sat in it." I showed him the before pictures, he said "yeah I'm not sure what you're talking about, it looks the same." Obviously it was not the same, he denied all damages that obviously occurred from this shop! He was incredibly rude and condescending as well. Take your car literally anywhere else. It was an awful experience and as you can see from all the other reviews, other people are having an awful experience as well. Would give 0 stars if I could.

    Eastside Mobile Auto Glass - autoglass - Updated May 2026

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