I needed a gallon of paint for touchup of my previousKy painted family room. it's been a few…read moreyears, and the paint was discontinued. but JOEY found 1 gallon in the Mechanicsville store, and he drove over & got it for me & brought back to the store off west broad for me. Joey was extremely nice & helpful and he went the EXTRA MILE literally to get me the paint I needed! Joey really saved the day for me! Thank You!!!

My wife and I have been shopping for the right purple for weeks. We walked into the store and low…read moreand behold... there it was on the wall - the perfect purple. But guess what? They don't sell that one. They only use it in their advertisements. They couldn't even do a color-match because they couldn't take the sign down containing the color. Very unhelpful staff. We're looking to paint 8300 sq ft, so I'm appalled how little they were willing to secure our business. UPDATE: I'm bumping this up to 2 stars only because of the quality of the paints. The employees aren't engaged in helping their customers so coming here isn't a pleasant shopping experience.

I called Spectrum Paint with lots of questions about color of paint and materials I'd need to paint…read morea small dining room myself. Phillip answered the call with such a helpful willingness to help. AND it felt authentic, as if he wanted to make sure I had all the information I needed to be successful in this home project. When I arrived at this location on Broad Street, I started looking for the possible colors and was able to lightly eaves drop of the interactions going on at the counter. Such kindness and happiness between the contractors and the paint professionals behind the counter! Greeting each other in a way that was joyous and friendly.... in a real way! I went back to Spectrum this morning to get the paint.... and the same atmosphere existed from other people working there. Wow... Kindness and expertise and care go along way in my book. I talked to the manager about my experience because it almost made me cry. I give the highest recommendation to this company for knowledge and superb customer service!

Kathy, the Assistant Manager and her crew are service excellence. We had confusion from our…read morepainter of the brand and finish of the paint needed. The team, who is extremely knowledgeable, helped us get the right paint. We have been going to Spectrum since we moved to Richmond 7 years ago, and are always pleased with the attentive, cheery staff, even when if they are busy. I highly recommend this paint store.

I used to buy paint from these guys back in the day. They really know their stuff! I had some water…read moredamage and they got me an oil based primer called Zinnser's Coverstain that sealed it. I used their top of the line Generation in a matte finish. Looked great! I would highly recommend buying paint here. Reasonably priced and a great product!!

Tim is a paint wizard! After helping us with a color match that we belatedly realized looked more…read morepistachio than the sage green we had pictured before starting to paint, we brought it back to Spectrum and asked Tim if he could fix it. He remixed the pigments to exactly the shade we requested. Spectrum has very reasonable prices on paint, brushes, and other tools we needed, but Tim and the other staff members make it an awesome store.

I typically have used Sherwin Williams paint to repaint the inside of my house. After talking with…read moreJesse about why the colors would fade after a few short years he recommended "Aura Matte finish" and I could not be happier with the way it turned out. It's not always about the price.... I don't mind paying premium prices for premium paint! Another employee was even nice enough to carry out the paint for me and carry it to the car. I was also offered the choice of coffee or bottled water while I decided on the color which is something I REALLY appreciated. You don't get service like this anywhere else.

Don't come here if you want no service, the guy sitting behind the front desk with light hair…read morecouldn't be bothered when I walked in and asked for shoe covers, the younger guy was more helpful and even tried to find out which store had some but the other guy said " I don't know, we have limited supplies" Good luck franchise owner.

Great place to get all your painting necessities. They have a database that tracks your purchases…read moreso that you don't have to worry about forgetting what color you picked years ago for your dining room. When you need some touch up paint just go in and give them your info and you have the exact color you picked.

These folks are extremely knowledgeable and helpful when it comes to matching existing paint. Kay…read morespent almost an hour in total matching a color for me and got it PERFECT. Many thanks.

I used to call/visit this paint store when I needed advice/assistance with a painting project. Over…read morethe years, I have spent thousands of dollars on Benjamin Moore paint which I have purchased from the Midlothian store. No longer! The past several times I have visited or contacted the store for help, I have been met with a rushed, hurried rude attitude and inept employees who are obviously poorly informed regarding inventory and current styles/methods of painting. If you can't be bothered with me- I won't bother with you.

Not impressed, I came in to look at paint options for a bedroom. I was the only customer in the…read moreplace and no one acknowledged me at all. I did not care for the selection of interior paint colors. I'll stick to Home Depot.

I have always had outstanding service from ladies who worked at the Parham Rd store…read more There was a woman in front of me purchasing something. she was upset because apparently kid gave her wrong price. So for 15 minutes ( no exaggeration ) he very slowly tried to find price!!! Finally after waiting 20 min it was my turn only to be told they were out of paint I wanted!!!! He said I could "try" other stores!!!!!! So I asked HIM to call other stores. Instead he took a phone call that lasted 10 min!!!! So I asked him AGAIN to call other stores. Instead, he chose to wait on next person after at this time I had been in store over 30 min!!!! I told him he had to finish waiting on me and he totally ignored me!!! I am a regular customer and this kind of treatment was unacceptable!!!! So off I went to Benjamin Moore where I was greeted with professionalism and my order completed in an extremely timely fashion!!!'

Formerly known as Theanys Flags 2, they opened up a Brick and Mortar shop at Regency square. You…read moreused to have to wait until a show or festival to shop from them so now it's great to be a able to pop in whenever the season changes to get flags. Prices are pretty reasonable and they always have new product in stock. It's a great place to get garden flags and porch decor.