I've been coming to this paint store for many years. It's always been great, but with the new…read moreownership, there's a new energy in the store. They have a larger selection of painting supplies -- excellent Wooster brushes, rollers, and extension poles -- as well as additional services, like a Color Specialist to help with color and fabric selection. This is hands down my favorite paint store. You should check them out!

This store is awesome! It's a little off the beaten path but worth the trouble to find. It's an…read moreolder business and the owner is there all the time. His product knowledge and customer service are among the best I've ever experienced. This guy knows paint! His expert advice and recommendations are what we used to expect in a retail store but seldom find anymore. I would recommend this store to a novice remodeler or a professional painter. He sells Benjamin Moore Paint which is extremely high quality.

Came in with my kids (they can be a lot at times) to look at some paint for our new home. The day…read morewas rainy but the store was warm clean and welcoming. Everyone was extremely helpful and almost seem to fight (jokingly) over who would help us. However, Marcus was the associate who dealt with us directly. He was there when needed but not overbearing. I also found him extremely informative. He even took the time to explain the paint making/mixing process to my oldest. I look forward to working with them as our new house progresses.

Loved going to Pleasant's over the huge box stores. Friendly knowledgeable staff. Good value for…read moregood quality. Love the selection of Big Green Eggs and accessories. Recommended to anyone.

This "mom and pop" hardware store is outstanding. Great selection, helpful staff, and parking is…read morelocated near the door. Unless you are a contractor who needs to go to Home Depot or Lowe's. Pleasants has everything you need for that home project without the hassle and traffic of those bigger stores. Great prices too. (Don't forget your free bag of popcorn too!).

Very helpful and friendly staff. I go every week and I feel like Norm when I walk in.read more

Possibly the most unexpectedly pleasant shopping experience ever. The ladies working here are so…read morepleasant and helpful. We shopped for and purchased a fire pit ring, and came away with a few ideas for some other small DIY home projects. They have a lot of tools and garden supplies, as well as fencing and even kayaks for very reasonable prices. If you are not in the Mechanicsville area this store is worth a ride to.

Harbor freight has quality tools at really great prices...love shop in this store ...the staff seem…read moreto be very friendly ....don't miss out on the savings

Great service, selection, and terrific value. I have purchased several Bauer cordless electric…read moretolls and they are wonderful.

Let me just state the obvious here... despite being a vacuum sales and repair shop, this place…read moredidn't suck! I'm new to this repair place because my previous shop went out of business which did suck because I loved it. The Oreck shop on West Broad is no more. I'm an Oreck fan, lightweight but heavy duty vacuums. I took both of my Orecks in for their yearly tune-up. (I keep one upstairs and one downstairs, yes I'm that lazy!) Orecks typically come with a 10 year warranty with a free yearly tune up for the duration of the warranty! Unfortunately my previous shop had all my paperwork and it didn't transfer. Oh well! I dropped the vacuums off on Thursday afternoon and they were ready by Wednesday. One of them needed a new roller. Frankly, I thought the prices here were high, the other place had better prices, but it's close by my house so convenience plays a factor. Vac City is a small shop in Parham Plaza that moved from the back of the strip up to the front near Game Stop. The sell and repair many different brands of vacuums and have many accessories like carpet fresh powder, vacuum fresheners, bags, as well as fan belts and other parts for your cleaning machines. The gentleman behind the counter was pleasant enough but when I picked up my vacuums and was struggling a little to carry them out, it would have been nice if he assisted me in carrying them to my car. Overall, I'd return since this is a service needed primarily once a year. My old Oreck store set up a small booth in Southside at Old Town Antiques, which is a bit of a hike. But if you are in that neighborhood, it's worth checking out and so is Vac City in the West End! I wish I could give more than 3 stars but my experience here just didn't blow me away... maybe after the dust settles, I'll update my review!

I cannot say enough positive things about this little store. As I have inherited a Kirby vacuum…read morefrom my family, I had a piece that needed to be replaced. I have called around to a couple different stores but none of them had replacement parts for my vacuum until I called vacuum city! Not only do they have my part but they also had it in stock! I drove all the way over to see them and was happy with my experience there. I walked in unsure of what to expect, especially with seeing other vacuums on sale, one being exactly like the Kirby I own. I walked up to the counter and spoke to the gentleman about getting a replacement piece for my vacuum that I had called about. He had it in stock and explain to me how to remove and replace the piece with ease. He was even kind enough to give me his business card to call him if I had any issues with putting it back together. He also mentioned that this is a piece that typically breaks on the vacuums, after a lot of usage (15+ years), because of it being such a prominent part. After paying for my pizza brought it home and was able to follow the instructions he gave me and replaced the part quickly. Overall, I had a positive experience and will be returning again if I ever need any more help with my vacuum. This little store is close to Regency Mall, has ample parking and is easy to locate, right near Adolf's Jewelers! If you need to repair your vacuum, this is the place to go!

Mixed reactions with this place. Like many businesses, when they know you're about to purchase…read moresomething, they are very friendly and responsive. They were very kind to me and family when we bought a tractor. Gave my kids some toys and hats. After the purchase, service has been a mixed bag. Most recently, because it's difficult for me to call during their business hours I sent an email with 3 questions to the service manager. He answers only the 3rd question. When I wrote back to ask about the other 2 questions, no response. Ghosts me. So I email the General Manager. He's even worse than the service manager. He didn't respond at all. For what these things cost, you would think they could answer a simple email. Disappointed.

I had the pleasure of dealing with Justin Sorrell at Hoober in Ashland VA. He was patient and…read moreanswered all my questions. He is a true professional who visibly cares about his clients! We bought a brand New Kubota Tractor from him and could not be happier! Highly recommend!