Nice variety but what sets them apart is how incredibly friendly, helpful and knowledgeable they…read moreare.

This place has many cool fish for sale. Some fish are a bit overpriced compared to other local…read moreplaces. Thanks are also pretty dirty.

I came here to say what a fantastic experience I have had at the Mechanicsville, VA store with…read moretraining with Sandy Y. I wish I had known about her before because with other private trainers and other dogs, I have not had such a positive training or behavior outcome. Her patience, knowledge, and reward-based system have been great for my 2 dogs. In the last 3 years, we've taken six of her classes. My adult rescue dogs had no prior training and the lab has sailed through the 5 classes we signed up for. The pure mutt, who is a nervous nellie, is a permanent beginner but has come a LONG way with Sandy, and the socialization has really boosted her confidence. Sandy has helped us purchase the proper dietary supplements and training tools we needed all along the way. Your trainer is available to her students even out of class and has answered my questions cheerfully and readily via text many times. Sandy Y has enriched my life and my dogs' life and I am grateful for her.

Was in the area when I received a notice that my Chewy delivery would be delayed due to weather…read more Ran in real quick just to grab some cat food and litter. Everyone inside was extremely friendly and the location was very clean. When I arrived at the counter, the cashier informed me that they offered price match. He had overheard me talking in the store with my friend about my chewy package being delayed. It honestly made my day and I will definitely return just for the price match.

The owner is a really nice guy, he is great to my dogs. They always look great afterread more

Our dog had numerous cuts. We were not told that she had been cut by the razor…read more We will not return.

My partner and I had an incredible time at this local pet supply store. Ashley, the owner, is…read moreabsolutely amazing. She knows her stuff and really cares about the animals. We came in looking for food made for kittens. Our kitten, Prosciutto, couldn't keep eating the cat food we were given while fostering him. Ashley took the time to explain all the different foods we could feed him and answered all our questions on how frequently we should feed him. I loved the variety of options. We went with some Fromm dry food and Weruva wet food. Everything is reasonably priced here. We also got a few catnip balls and "cheese and CATbernet wine" toys. I especially appreciated her focus on cats. It can feel like dogs get all the cool toys and gadgets sometimes, so we loved that this place equally catered to dogs and cats. It's a lovely store with all your dog and cat needs. If there is something missing, Ashley told us to let her know and she can find it. She also offered to help us harness train our kitten, which meant the world to us. It's a great space with delicious natural lighting. I'm so happy we've found a local gem for all our cat needs.

Ashley is very nice, she knows her stuff when it comes to your pet. I love that she is truly a pet…read morelover and not just a store owner. I'll continue to support her..the large franchises have enough business.

I had Serpentes Reptiles come for my sons 9th birthday party. They had no problem traveling from…read moreRichmond to Williamsburg on a Sunday evening and were very accommodating when I had to reschedule the original party date due to my son being sick. I personally do not like snakes but they allowed me to stand back and took care of the whole show, handling the animals and teaching them lots of fun facts! The kids had a blast holding the reptiles and I got so many awesome pictures ! It's definitely a birthday my son will never forget!

Unfortunately I couldn't get a quality review from this visit as it seems they had a fire…read more It was hard to breath in here. It was crampt and dirty. I hope to try visiting again, after things are cleaned up, to adjust this review.

i have been going to azalea aquarium for over 40 years...they have the nicest fish on the planet…read moreand the staff is awesome and knowledgible....this should be your go to store

Our go-to store for fish and supplies. The owner is very knowledgeable and helpful. A wide…read morevariety of fish and aquatic plants as well as tanks and food.

I wish is was a little more spacious. Anyway...yes, they do have axolotls here..and they are…read morewell-fed.

ugh. do NOT buy teacup dog breeds! they are MUTTS and bred poorly. most are from puppy mills. they…read morecant breathe, have such bad health issues, etc! ALL teacup dogs will have this heart issue! if you want a dog that lives 2 years maximum, go ahead. support the HORRIBLE abuse behind this breed..

From the owner: pet store will be the best store for the pet lovers as it will be offering unique and premium…read morequality pet food and supplies along with superb quality of dog grooming services at reasonable prices. There is a need for a store that offers healthy and nutritious products for the pets so that they can have a healthy and well-balanced diet. The U.S. Pet Store Industry is in the growth stage and the number of homes that have more than one pet are 62% of the total U.S. population. The pet owners are now treating their pets as family members and taking extensive care so that their pet remains fit and proper.

First time using PetSmart since I moved to Richmond. My boy was looking really rough! I was injured…read morea few months back and still recovering from surgery. His coat blew in the middle of all of this and I couldn't get him in while on crutches and had no one to take him. Aussie shepherd, 13 years old and deaf. I've had him most of his adult life but he can be reactive. He had some matting under his legs that I couldn't get to in brushing. Serenity pulled him in and and he had no concerns with her she made sure she could relieve the matting before I left and she succeeded! He looked comfortable with her and I felt okay leaving. To be honest even though we had to fully remove his coat he came home looking great and he wasn't at all stressed!

I brought my dog in for her first grooming appointment and had a very disappointing experience…read more When I arrived, the young lady at the front desk told me they couldn't take my dog because her hair was matted. She then said my dog might need to be put to sleep just to get her hair cut and suggested I take her to a vet to be shaved and checked for sores. She also mentioned that the noise and other dogs might scare her. After leaving, I called multiple groomers and veterinary grooming services. Every single one told me that sedation was not necessary at all. The only issue was availability--they were booked. Petco was able to get her in this Friday and said they would simply shave her down, no extreme measures needed. I truly feel they just didn't want to deal with my dog. The information I was given was not only incorrect but caused unnecessary stress. Considering I paid for a grooming service that they refused to even attempt, I would like a refund. I cannot recommend this place based on my experience.

I wish I could give you negative 5 stars "-5"! I ordered 2 cat dishes a month ago. Paid in full…read more They took my money and haven't heard from them after that. I have made soooo many attempts to contact through numerous email and nothing. I'm an understanding person. If there is an issue let me know. Don't disappear! This company took my money and vanished! DONT EVER BUY FROM THEM!!! And to the owner, if you don't like this review then RESPOND to my emails and return my money in FULL and I'll take my review off. This is beyond bad business. You have stolen from me at this point and I'll be reporting you to the BBB!