I needed a gallon of paint for touchup of my previousKy painted family room. it's been a few…read moreyears, and the paint was discontinued. but JOEY found 1 gallon in the Mechanicsville store, and he drove over & got it for me & brought back to the store off west broad for me. Joey was extremely nice & helpful and he went the EXTRA MILE literally to get me the paint I needed! Joey really saved the day for me! Thank You!!!

My wife and I have been shopping for the right purple for weeks. We walked into the store and low…read moreand behold... there it was on the wall - the perfect purple. But guess what? They don't sell that one. They only use it in their advertisements. They couldn't even do a color-match because they couldn't take the sign down containing the color. Very unhelpful staff. We're looking to paint 8300 sq ft, so I'm appalled how little they were willing to secure our business. UPDATE: I'm bumping this up to 2 stars only because of the quality of the paints. The employees aren't engaged in helping their customers so coming here isn't a pleasant shopping experience.

These folks are extremely knowledgeable and helpful when it comes to matching existing paint. Kay…read morespent almost an hour in total matching a color for me and got it PERFECT. Many thanks.

Don't come here if you want no service, the guy sitting behind the front desk with light hair…read morecouldn't be bothered when I walked in and asked for shoe covers, the younger guy was more helpful and even tried to find out which store had some but the other guy said " I don't know, we have limited supplies" Good luck franchise owner.

Great place to get all your painting necessities. They have a database that tracks your purchases…read moreso that you don't have to worry about forgetting what color you picked years ago for your dining room. When you need some touch up paint just go in and give them your info and you have the exact color you picked.

I had Sergio and his crew replaced my front porch and stairs, and he got it completed in the time…read morethat it was scheduled, and the craftsmanship was top-notch! Highly recommended.

From the owner: At Carpentry / Painting LLC, we proudly serve homeowners throughout Henrico County, Richmond, Glen…read moreAllen, and Short Pump. With over 16 years of hands-on experience, we specialize in small to mid-size home repairs done right — including siding repair, trim replacement, window and door repairs, drywall repair, and interior/exterior painting. We focus on proper preparation, clean finishes, and long-term durability — not shortcuts. Our goal is simple: deliver reliable, high-quality work homeowners can trust. “Quality Over Quantity”

I typically don't write reviews, however I feel a need to share the many extraordinary experiences…read moreI've had shopping at this cool store. While Brett, the owner, has beautiful things to sell, so do many other stores. What has made me a loyal customer, and what sets this shop apart from others, is the integrity with which Brett does business. Whether it's a repair of a piece of high-value jewelry, or a purchase, I can trust Brett's expertise, professionalism & fair pricing. Brett's customer service is amazing - he even delivered a necklace my daughter bought from him to a restaurant, where we were having a family dinner celebration, so that my daughter, who was returning to her home in Dallas the next morning, could take it with her. He was modifying its length for her and it wasn't quite ready by closing time. Who does that? Brett! I've been delighted to recommend Needful Things and More to my friends!

I lost a piece to my watch and the owner helped me out for free. Very generous and I look forward…read moreto coming back!

Ok, as a new homeowner/quarantiner/plant novice, I have been to Home Depot more over this summer…read morethan I have in my entire life. So far, I believe I prefer this location over the one near Libby only because it's centrally located to other places I need to go. I can park and hit up HD, Target, Best Buy, World Market, and Kohls (yes, Kohls. They have a good selection of toddler clothes, okay!). I do really like how they've expanded their website to carry more than just hardware type of My one gripe with HD? Their pickup service is extremely slow. I cannot with them. You are much better off going in to get the item yourself. Even the pickup desk is wretched. A solid 3 stars.

This place is fine if you don't have to do anything but buy something and ring yourself out or need…read moresomething minor from someone, but if you need anything significant that takes any sort of effort, you might as well just leave and go somewhere else. My gut reaction is that their store leadership is terrible, but the rest of the Home Depots in the Richmond area are just as bad (and some are worse). I've come in here looking for one of the last remaining items in the store several times only to walk out empty-handed because they can't find their own products. Once they get below 5 of anything remaining in the store, they won't have a clue where to find any of them, so you might as well just go to Lowe's or to Ace Hardware. When this happened again recently, I went to Ace Hardware and found what I was looking for with no issues (ironically only two of what I was looking for in that store, and it wasn't a problem at all). And let me tell you, expecting them to deliver large orders is about as hopeless as it gets because they will mess it up, lose it, or damage whatever it is. I've had no less than four deliveries over the past 5 years that have arrived late, not arrived and had to reorder, and/or has arrived damaged. It's clear that their delivery guys just don't care enough to do their job properly. I would say they don't get paid enough to care, but for the results they are providing, they're getting paid way too too much. One moderately large order last year was delivered to a random home 10 miles away for some reason, and that homeowner was angry because they just dropped it and blocked off the driveway (that's what I call two birds with one stone). When I finally got my order, half of the lumber was damaged, and I received NONE of my 10-sheet plywood purchase. They pinned it on the Intown store (probably likely, but it was still purchased through this store), and they transferred me to them. They found my plywood, but it was only half of the order and couldn't find the rest. One of the sheets I did get was damaged, so here we go again. At some point while trying to clear up the issue, the store rep told that the issue was my mistake because I didn't actually order all of the items correctly (despite doing it in the store, and despite me looking at a printed copy of my invoice with the correct items... that apparently she couldn't find). She told me I had to place another order that wouldn't arrive for another two weeks. I placed the order and reminded her that I wasn't happy to AGAIN have to deal with another of their mistakes. In doing so I said "It's complete bulls - - t that y'all can't get your stuff together and I always have to jump through hoops to make it right." She cancelled my order and said she didn't have to fill my order because I used vulgarities, and she hung up on me. I've had whole-order deliveries cancelled without notifying me too. They'll just cancel an order, make no effort to call, and then they say they called and left a voicemail (despite that being 100% "fabricated truth"). I ordered a dog kennel a few years back, and it never made it to me. Over a month after ordering the item, I had to disprove blatant lies the store told an online rep, and once he realized I was telling the truth, he gave me a full refund. A month after that, a 300 lb box 6ft by 3ft was blocking my driveway. Inside the mangled box was the destroyed dog kennel that "never existed." Today they delivered a make-up order of one of their mysteriously-cancelled deliveries (the small items were all delivered last week, but the large items, the six 10-ft-long items I paid $80 to have delivered, they were cancelled, and I had to place another order for those), and the guy today never made any attempt to come down my driveway to deliver the items (10-ft metal drip edge/flashing). He simply propped the item up on my address sign beside the road and left. I have a 500 ft driveway that is plenty wide enough for large trucks (we have them here all the time), and we have a very large turn-around area for trucks by our house, but sometimes the driver will walk down the driveway to check it out. Not this guy today! It was drizzling, so I watched him pull the flashing out of the truck (and bend it all to hell because he didn't know how to lift it), and just leave it beside the road. This store is terrible, and the Intown store is terrible. Maybe the rest in this area are fine, but if you need them to anything more than just exist, go somewhere else.

While I was in the area today, I stopped into this paint store hoping to get ideas for my kitchen,…read morewhich I am thinking about re-doing. The store is on a weird tiny side street at Parham and Broad, tucked into an overlooked shopping center... at first I thought it could be a hardware store... but then I saw it was all focused on painting. The layout of the store seems very much like it's focused on contractors, though I was helped by the manager Glen Balke and he said he has lots of retail customers too. The store itself has a small front area for shopping, and then the rest looks like its storage... As the name implies, the only paint they sell is Porter. So in terms of selection, it's not the same as going to Lowes and browsing a bunch of collections. Porter does have a nice display of color choices, and the manager proactively gave me a whole book of samples to take home- which is pretty much a guaranteed way to ensure I end up going back to buy, since I'll be using those paint samples to match up fabrics I'm buying etc. Aside from color choices, they also have tons of painting supplies like brushes and ladders, etc. so handymen and contractors do probably go here to stock up... While I didnt ask for too many details about the different paint types (seems premature since I am not even sure I want to redo the kitchen just yet, and I still have to paint my bedroom) it looked like you would need a sales associate to walk you through the store and explain everything to you- they have a lot of choices and sell a lot of different types of paint that I have no idea what the difference is to regular paint- it's not really that user friendly to shop on your own. But, a sign over the counter listed the promises the store makes to its customers and #1 was that you will be greeted promptly and have a great service experience, which I did. I usually don't like to have help when I shop, but I would definitely come back and let them guide me through buying paint and supplies...

The store itself is decently clean and friendly, nothing that stands out there. What got me was the…read morewebsite. I don't know if there's been an update to the floor layout or what but I didn't love going online to see what I needed was in stock, only to go where the site said, and find unrelated merchandise. Zip ties were online listed in aisle 12, when they were in aisle 2. They were listed in bay 4, when the store hadn't had bay layout in so long I can't remember. I found the zip ties eventually, no one helped me, I didn't ask. Overall, not great, but I got what I needed

Lowes as a corporation does its best to be the first place you think of for hardware, fixtures,…read morepaint, lumber, garden supplies, appliances, tools.... whatever you need from a hardware store. It is a real shame that the local execution doesn't match the marketing hype. We needed a new clothes dryer and were prepared to buy one. We'd even done our homework and knew what we wanted. So all anyone needed to do is show up and take our money. With no one in the appliance area (or anywhere nearby) we pushed the button at the desk.... "special assistance is needed at the appliance desk." We waited. The announcement repeated three times as the lighted button blinked off and on. After the third repeat, the button went dark, apparently signalling it was time to give up. With no help in sight I pushed the button again. And we cycled through the announcements again. And then again. No one, not even a manager if there was no available staff, cared enough to come take hundreds of dollars from me in the space of maybe 20 minutes. We walked out and went to another business. Lowes lost a sizable easy sale. Another couple was there at Lowes at the same time, looking at refrigerators. They kept hovering near us as we all waited for anyone to make an appearance. I assume they left soon after we did. Lowes has a lot of products and I know they make a lot of money. The stores are huge. So they need to consider diverting a few of those marketing dollars and use them to hire more people.

SUCH A CUTE STORE! I came here specifically to look at their Kaftan dresses (which are beautiful)…read more The kaftan dress was too big, but I was surprised at their large selection of apparel and happily purchased a different dress. The store is huge with so many products to peruse. I also got a goat hand cream that is so moisturizing. The only downside is the dressing room - props for having one (since some stores don't) - but it could use some TLC, specially hooks to hang clothes on. This is a small piece of feedback - I definitely recommend this store!

I love the Lazy Daisy locations here and in Williamsburg. They have a cute rotating selection of…read moreartistic pieces from a range of vendors. Some lean religious but there's plenty of non-religious items too. I've purchased three pieces of art for my apartment. One is in my kitchen and two are hanging in my living room. I really like what they curate. They have other items too, like jewelry, soaps, kitchen fare, and some clothing, but I tend to veer toward the home decor. It's a great spot to find something to liven up your space or to snag a cute, reasonably-priced gift for a special occasion.