While I was in the area today, I stopped into this paint store hoping to get ideas for my kitchen, which I am thinking about re-doing. The store is on a weird tiny side street at Parham and Broad, tucked into an overlooked shopping center... at first I thought it could be a hardware store... but then I saw it was all focused on painting.
The layout of the store seems very much like it's focused on contractors, though I was helped by the manager Glen Balke and he said he has lots of retail customers too. The store itself has a small front area for shopping, and then the rest looks like its storage...
As the name implies, the only paint they sell is Porter. So in terms of selection, it's not the same as going to Lowes and browsing a bunch of collections. Porter does have a nice display of color choices, and the manager proactively gave me a whole book of samples to take home- which is pretty much a guaranteed way to ensure I end up going back to buy, since I'll be using those paint samples to match up fabrics I'm buying etc.
Aside from color choices, they also have tons of painting supplies like brushes and ladders, etc. so handymen and contractors do probably go here to stock up...
While I didnt ask for too many details about the different paint types (seems premature since I am not even sure I want to redo the kitchen just yet, and I still have to paint my bedroom) it looked like you would need a sales associate to walk you through the store and explain everything to you- they have a lot of choices and sell a lot of different types of paint that I have no idea what the difference is to regular paint- it's not really that user friendly to shop on your own.
But, a sign over the counter listed the promises the store makes to its customers and #1 was that you will be greeted promptly and have a great service experience, which I did. I usually don't like to have help when I shop, but I would definitely come back and let them guide me through buying paint and supplies... read more