If I could give a zero star I would. Worst company ever!!…read moreWaiting on hold for hrs at a time. Bill SUPER high every month. Telling me I owe $600 + for my cable bill. When I never miss a month. Every 1st of every month my bills are paid. Telling me I've missed 6 months of payments. By Trying to explain I can proof I've never missed, the lady at the other end became rude and hung up on me. Now, I do online banking and I know monies were paid. Every time I've had to call customer service reps are not well trained and top it all off rude; every time. Frontier SUCKS. I hate it, but I don't have a choice on the company. Living in condos, I was told they have a contract. UGHHH!!

They have the worst customer service I have ever experienced in my life!!…read more One time I called to verify my billing amount and was told that it's my account and my responsibility to know how much my bill is!! Another time I had a billing issue and was told I would receive a credit on my account. 3 calls later and hours of being on the phone and being put on hold. I have yet to see the credit months later. I just gave up. I always regret calling because my issues are never resolved and the representatives act like they have no training or product knowledge.

Hope whoever takes the time to read this all the way through. We were Frontier for 3 years at our…read moreold place... then moved here and had a HORRIBLE experience with Frontier. To alleviate the horrible and negative words... I called today to confirm that they were coming today, and JASMINE was AMAZING. She called the actual technician and confirmed everything down to the apt #. Their service/product is quite good.. and JASMINE was really REALLY great as far as pushing through to ensure that everything was going to go as planned for today. Jasmine deserves a salary boost. Just for the record, this will be the 6th time Frontier should be coming here. So yes, I was very happy that Jasmine was SO nice.

This company and their customer service is absolutely the worst!…read more My 93 yr old Grandmother has been without service for 3 weeks. After taking over 45 min to speak with a human... I was in contact with Joel, Lizard (true story) and Toby... All of whom said they will follow up personally and talked to me about their own grandmothers. I stated.. I bet you wish you can call her... because I can't When you go through the prompts.. the system will say that it looks like you have an appt and it will be a past date. Then it hangs up on you. How this company is still in business is mind blowing. Everyone should cancel and move on. Frontier if you are reading this. You should respond...but I'm sure Toby, Lizard and Joel will be replying with my open ticket any second There should be zero stars as an option

It is a very busy location so be prepared to walk around the mall while queued for service. I was…read moreassisted by Jessilyn who was friendly, knowledgeable , and very efficient. Shout out to Jessilyn!

Horrible waiting time I've been waiting here for hour and 20 minutes they have more workers hidden…read morein the back , they let some people skip the line probably they know them it's the worst spectrum location ever

Search around for about two months trying to find a decent company for a camera system for our…read morehouse. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you.

I was looking for 2 cameras to replace the ones that went out. My cameras use old connections and I…read morechecked several places. Super Matrix was able to find what I needed and they worked great. Their customer service was very good.

Seal Beach Zip 90740 area. Not for the faint of heart or technically challenged. Install took 2…read moreweeks to get it working. They just went into Seal Beach, CA with their new 7gbps offering. They're not responsive yet, and their service sucks right now, they're just not prepared or staffed properly to get it up quickly and reliably at this time. The Eero Pro router is the worst on the market. Only good for penetrating one wall in WiFi mode. It lacks adequate antennas/beam forming. WiFi Service is good for one room. If you want better wifi, use an Asus Router- side-by-side my old 5mhz Asus router ax89x works better and has better QOS for tv. Overall, if you need 7gbps like I do, and you want to do that wired from the eero, you'll be ok. Otherwise you need to buy a better WiFi router to pair with this service unless you live in a 1 room apartment. See Dong Knows Tech for reviews on WiFi7 routers to pair with this service. You'll have to buy it yourself (eero router comes with the service). Frontier is very price competitive with Spectrum.

If I could give this place zero stars I absolutely would. Frontier is only available Monday through…read moreFriday. The customer service is horrible. They're claiming that they will not give me my prorated money back even though I only use 10 days of their service. I need to cancel my service and yet they still say they can't do it. I am absolutely 100% dissatisfied with frontier and I will never recommend it to anybody ever. I will let people know to stay clear of this company. Please read this review before you decide to go with frontier the service for canceling your internet is horrible. The value is also horrible as well. The Wi-Fi alone is very, very slow, and you have to pay for every single "upgrade." They randomly charged me an extra $10 because they said it was a service fee increase. I am still trying to cancel my Internet and yet when I called today, they told me they couldn't place any orders and that I had to call back tomorrow and when I was adamant about them, leaving a note on my account, the guy that I spoke to even told me there was no point and he wasn't going to do it! Buyers beware canceling is the hardest thing that you can possibly do through frontier don't even get their service to begin with.

Ricardo and his team helped with a home infrastructure project, and I couldn't be happier with the…read moreresults. I needed Ethernet cables run to every room in the house and several PoE cameras installed around the exterior, and they handled the entire job with total professionalism. They labeled everything clearly at the patch panel and tested every single drop before finishing. They were punctual, respectful of my home, and left the workspace spotless.

I live in a new Lennar build here in Ontario so I was worried how wiring would work when it came to…read moreinstalling ethernet ports that extended from one room on the second floor to the guest bedrooms. I contacted Ricardo after checking out his reviews, he responded quickly and we easily set up an appointment. He discussed possible options of placement of the ports since the roof and outer walling might pose an issue, but he was able to find good placement of my ports. Job was done quick and easy in less than 2 hours. Aside from making a hole in the wall for the ethernet port placement, no additional breakage of the wall was necessary. Ricardo did say that in some cases, depending on the walling and roofs, breakage of the wall would be necessary for some people, but not mine fortunately. Ricardo and is colleague were awesome, professional yet friendly and personable. They cleaned up after themselves and did an overall fantastic job to make any streaks or scrapes anywhere. HIGHLY recommended if you are looking to have ethernet ports installed that extend from your main router/modem that go through the wall/roof so you don't have ethernet cords lying around on the floor.

I had a phone that I needed to get activated and have data transferred over from an old phone. I…read morewas under the impression that I needed my account code to do this. I went between the times of 4-5pm to get help with this and get my phone activated. The workers did not want to help and were rude.. Usually you go into a phone store and the workers will talk to customer care for you and help you get the information you need because I truly did not know what I was asking for I just knew I needed help. They told me that I would have to go to a corporate store that is several miles away to get my phone activated. I left angry because I knew they could help me but wouldn't because I was not adding another line. I was literally told by the insurance company that AT and T owns to go into any AT and T for them to help me and they would. I ended up going to a DIFFERENT store that was not a corporate store and they helped me get my new phone on and the information transferred from the old phone. I didn't need the code after all. I do not recommend this store. They will not help you unless you're going to purchase something. It's sad that customer service is not the same across the board for a company that you spend your hard earned money on each year. I was so upset that the phone case and screen that I needed I decided to purchase off of Amazon instead. I will not be purchasing a phone from this store either.

This store is located within the Sycamore Hills Plaza and is fairly new. It is listed as AT&T…read moreUpland, but perhaps should just be listed under the category of AT&T Stores so it is easier on the search. My review is based on meeting the owners and workers at the store. I have been searching for a good case for my Galaxy S8 but I have had trouble finding something really cool. I spent some time talking with the people in the store and they were super friendly and didn't have that sales type of attitude. They were there to help. I found that refreshing. This branch is located in a super nice mall and not crowded at all. I recommend checking it out.

Santos was very efficient and patient with a continued billing issue that he cleared up with…read moreextensive research into our account. This was a third visit in person to the store in Montclair Plaza to resolve the confusion.

Very disappointed in this store and the service provided. I had just sent up service with 6 lines…read moreporting over from Tmobile and one of my lines iMessage was not working. Having called into support they advised me to wait 4hrs but can take up to 24hrs if not I can go into my local store and they can further assist me. So 24hrs passed and I was still having issues with iMessage so I walked into the store on Thursday around 6pm on 2/12 and was assisted right away by one of the reps. She checked me in and assisted me right away. I told her the issue I was having and she looked at a few settings on phone and then asked a gentleman I'm guessing a manager or something if he knew of a solution to fix this and all he said was it's an apple issue and they don't have the tools to assist me on this and I would need to go to apple. Having just transferred 6 lines over this is not the answer I wanted to hear as Verizon is my provider and they can at least attempt try to assist me. No attempt to call into support or tech support to help figure this out. Instead all the did was push me to apple. Having left I called into support and told them the situation and they apologized for stores lack of help and assured me they'll do their best to help resolve my issue. It took support about 15mins to fix my issue by deleting my eSIM and adding a new one. This is something the store could have easily done (unless the they don't have the tools to call into support such as a phone) instead of pushing a new customer away. I was close to going back to Tmobile after this horrible customer experience. Had they not been so busy when I walked across the way I would have went back to them. Needless to say I would not be going back to this Verizon store in the future and they should be ashamed of themselves to even be a company owned store. This is the customer experience I expect from a 3rd party but not from a company owned store.

This review has to do with intercom systems…read more After spending $2,000 with ISN to fix our partially working intercom system, we were left with a completely non-working intercom system. Six months of back and forth. No success. Finally, we paid $400 to someone else, and now have a working intercom system.

I was having some difficulty with my internet & some software issues at my business. A friend of…read moremine referred me to ISN Global. I Spoke with Ed Reece (CEO) who was very nice and informative. He set me up with his team and got started on the issue. Before I knew it, my internet was back & everything was working twice as fast. Ed and his team were professional, easy to work with, and overall great. I recommend this company!!