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    Reviews With Photos

    Waiting queue ... not busy!  04-12-2025
    Alana M.

    This review is for the business location, not the Spectrum Internet Service I had... I chose to come to this location to turn in my modem and close my account. I usually go to the Torrance location and find myself waiting for at least 30 minutes with nowhere to sit. I checked out the pictures on Yelp and saw that they had places to sit, so I came here. It looks like a newer store. I checked in at their kiosk and went to wait. I think I waited less than 5 minutes. The guy who helped me was quick and efficient. I got my receipt and he asked if there was anything else I needed. There was nothing further I needed and I left. In & out in about 15 minutes. If I ever need to go into a Spectrum Store, I'd totally consider coming back here again!

    Spectrum Store

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    3 months ago

    Helpful 1
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    20 hours ago

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    2 months ago

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    11 months ago

    Helpful 12
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    7 months ago

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    9 months ago

    Alicia is so nice, very knowledgeable and super helpful I went there. She went above and beyond to help me. Thank you so much Alicia!

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    3 months ago

    Order online. Save the hassle. 2 hours to get a new phone. It's not 2010 give us our stuff to go home and do it on our own.

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    8 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    10 months ago

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    2 years ago

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    1 year ago

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    11 months ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    They do not honor appointment times. Please have employees available for customers who make appointments.

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    2 years ago

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    3 years ago

    Super nice people at the front counter. Took a while but really happy with the customer service.

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    3 years ago

    Awful overpriced internet service that constantly froze. Awful phone customer service that canceled my internet a day earlier than I asked.

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    3 years ago

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    Verify this business for free

    People searched for Internet Service Providers 1,972 times last month within 20 miles of this business.

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    Verizon

    Verizon

    (162 reviews)

    $$$

    We've been going to this store location since we signed up with Verizon years ago and so I'm…read moresurprised with the review score. But in the years that we've gone here, I've never felt like I needed to leave a review either. However, today I did. Shout out to Arsen who made our family's experience at the store exceptional tonight. We came in to upgrade our ancient IPhones and initially, we thought he would be like the usual reps who get you the phone you want and then send you out the door a like you're just a number. But as we engaged him in conversation about our phone preferences, we found him to be very knowledgeable, helpful, funny, and transparent. Because of this, we decided that only three of us will stick with the IPhone and one gladly went back to an Android (Google Pixel 10). He answered our questions, laughed with us, and went the extra step to get us the phones right there and then rather than having us wait to get them shipped. He even helped setup the phone that I got. So while we spent a long time at the store , it was all worth it! He gets a five star from each of us. Thank you, Arsen. You may be one of the few reps here who leaves a good impression on your customers. Keep up the great work!

    Walked in and the female manger was rude and miserable. As most of these reviews have already…read morestated, horrible customer service. I've been a customer of Verizon for over 15 years, first time contemplating switching. Trash!

    Digilink Network Services - Marina Del Rey high speed wireless internet service for the boating community

    Digilink Network Services

    (14 reviews)

    When I came aboard at Fraser Communications, we were unfortunately dealing with an awful…read morecommunications company. Phone calls were dropping at alarming rates and internet access was at best sporadic. Not good. Our IT Consultant recommended DigiLink and during our preliminary meetings with them, we grilled them mercilessly with how they would handle each and every nightmare situation that we had been dealing with. Finally assured that they were the ones, we committed to an entire new phone system - no small commitment. We have never looked back. Let's talk customer service first. When there's an issue and you call DigiLink - their easy voice navigation system gets you to a live person - in record time! Their incredible desire and commitment to resolving an issue is textbook perfect. Technical mishaps happen. Upstream carriers fail and that has a rippling effect. But it's how DigiLink responds that was what mattered. They communicated their progress and followed up to make sure all was back to normal. They never lost their personal touch even as I saw them grow which is what should happen. Throughout the years, our commitment with them grew. We added additional sophisticated systems and with their incredible service, there is no downtime to complain about. Internet speeds are absolutely rocket speed - no small feat for an advertising agency. I seriously wish other companies would use their customer service as a template

    Thanks Digilink you saved the day for me. I was required to work from home when my office building…read moreclosed due to the Covid-19 virus lock down. Diglink provided me with fast reliable internet so I could continue my tax practice from home without missing a deadline during the lock down. Thank you again and Keep up the good service

    FTS Broadband - Bruce. McCloud.-Age.58-2025, And Bruce. McCloud.-Age.59,-2026. And Bruce. McCloud. ILives in Torrance. CA 90503,

    FTS Broadband

    (7 reviews)

    We've been with FTS for about 3 years now and have little to no issues with service. If ever we had…read moreany issues, a momentary downtime or maybe slow down in speeds, Franklin, was always a phone call away and addressed it personally to correct it. Would recommend to any small to big offices in the Gardena area who's looking to internet and phone service.

    We are a medical office, our specialty is Ophthalmology. We have been with FTS for many years, they…read moreare the best. We recently updated all of our phones and added Phone Answering Service App. It was the best decision we could have made. Franklin at FTS customized our recorded greetings to go on at specific times, as our office hours vary, this ensures that our patients can reach a medical professional at any time, which is incredibly reassuring to our patients and us. Our new office phones have great features, but the best is the mobile app, we are able to go on exchange by changing a setting in app from our cell phones (no more worrying about forgetting to put phones on exchange, or thinking "did I put us on exchange?!"). Through the app we are able to call patients from our mobile phones without showing our phone number, the number that shows on caller ID is our business name and phone. This comes in handy when we work remotely. I highly recommend FTS, Franklin and staff. Great customer service and prompt attention. The call handling is efficient, and the staff are knowledgeable and professional.

    Spectrum - isps - Updated May 2026

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