These phones are turned on and ready to be played with!! (Uhhh, didn't realize how that sounded…read moreuntil after I typed it.) but seriously. I haven't been to a VZW store in ages where the phones were toys to be tried out, as opposed to just carcasses with fake screens glued to them. I am trying to pick out a new phone and got to actually work with three that I was interested in. The guys are involved, but not clingy. They have a sign-in system if you need to be helped; otherwise, just browse away. I spent an hour in here without any funny looks.

Horrible wifi service. It is always going out. And when you make a payment arrangement they will…read moreshut you off early, then charge a 10 dollar fee when you call them because they "cant find it"

I was switched to u-verse internet and home phone without being given a choice, and the cost…read moreincreased. Then for a couple months, I was getting 2 bills, one for the service I was getting before the switch, and one for the new u-verse. So I was being billed for the same services twice (internet and home phone) at 2 different prices. I took the matter to a supervisor and they fixed the problem immediately, the double bills stopped immediately, and they even refunded some of my money for the trouble. And even though the new u-verse cost more, they gave me a discount for the first year. Their excellent customer service made all the difference.

False advertising and deceptive pricing! Door to door sales lie to get you to switch with cheap…read moremonthly price offers and guarantees that aren't honored! We were billed $300 dollars for 3 months of gig internet that was sold to us at $35 dollars a month!??? Customer support was condescending and rude when we called to find out why they stole $300 from our accounts for auto billing and offered $10 dollars in make ups!?? Don't believe a word these con-artist spin. Slam the door in their faces if they come around and keep a bowl of rotten eggs on your porch for these internet thieves!

On hold for hour and half. Wait times fluctuating up and down. From 24 minutes to 6 minutes back up…read moreto 17 minutes. You have the nerve to charge what you charge. Finally hung up.

The absolute worst Internet provider I have ever had going back to dial up over an acoustic modem!…read more Totally unreliable I am continuously accessing their website using my cellular network to reset the connection. I frequently lose connection and their customer support does absolutely nothing to assist. I travel a lot and as soon as I can find some time to stay home, I'll replace them with a new provider. Use them at your own risk. I would give zero stars, but I have to give at least one!

Dish network is misleading. They tell you any price to get you signed up. Then after 30 days they…read morecharge you very high tax and service fees. The contract takes away your right to sue the company and locks you into a 24 month contract. The cancellation fee is hundreds of dollars. For the $44.99 windstream internet service, I am paying $24.65 a month in taxes and fees. The flex package for the Dish network does not even include your local channels. BIG RIP OFF.

DISH 0 STARS! Only gave one because I had to to review! I am pregnant and recently married. Where I…read moream moving already has the service and they refuse to cancel my account! This is a life change situation and their service is already on where we are going! I'm beyond frustrated and I will NEVER be using there service again. And I will be contacting the Ohio attorney general!!! I honestly can't believe that such a big company would stress out a pregnant woman on a high risk pregnancy so much that I now am lying in the hospital over. And all because they want an extra $100+ when the service is already on. DO NOT USE DISH! I WILL ALSO BE CONTACTING FOX 8!

Cox Communications is my cable supplier. I was offered a bundle deal in 2019 and I agreed to the…read moredeal. The deal was good for three years. Everything was fine until I looked at my bill on line yesterday and saw that my 3 year deal was taken away without warning. My service increased by $120. I called customer service and was told the deal was for three years but it was taken away. They do not know why but bundle deal is no longer available to me. I was told to call back in a week and they would update me. I did nothing wrong but my deal was taken away without warning and I am out of luck. STAY AWAY FROM COX COMMUNiCATIONS!!!! For a company with Communications in their name be aware they will change your bill dramatically and will not communicate with you. They will lie to you!!!!

do not get internet from here it sucks sooooooooooooo bad. get a different internet provider or…read moresomething.

We had Spectrum business service and when we cancelled the service because we were moving and they…read morewere unable to run our final bill on autopay for some reason, they never contacted us. They just sent us to a debt collector. We never received a paper bill, an email or a phone call. Their service in our area wasn't that great anyway, but this has been a waste of our time and looks bad for our business.

Service is poor, lot of buffering with the internet and you call and they don't fix the problem.read more

WOW! Internet service has truly performed above expectations. I primarily use the internet for the…read moremost demanding of services-- particularly streaming and online gaming. These include online FPS's that require excellent latency or else they are unplayable. Even with multiple devices connected to the internet such as my Playstation 4, gaming pc, tablets, and phones, my internet speeds have never dipped below 60Mbps which is the plan that I am currently subscribed to. In some cases, they peak at over 100Mbps during initial speed testing. Latency/ping is truly fantastic as well. When conducting a speed test to the closest server, I am rarely over 30 ms. This is exceptional considering I prefer anything below 80 ms. Stability has been exceptional as I have yet to do a modem reset due to lost connectivity. I simply stay connected. The modem they provide is perfectly sufficient for a small number of devices and it has average range. However, for larger houses or multiple devices, I recommend investing in a third party router with external antennas that can provide 2.4ghz and 5ghz connectivity. This will ensure that your devices stay connected no matter where you are in the house. Initial installation was a breeze. They installed the line quickly, efficiently, and were professional at all times. I was able to connect flawlessly after the initial setup. However, I had to call and remind them to come and bury the line in the yard which they seemed to forget about. That disappointed me but it I forgave it as the first offense. I have read complaints from other customers and my experience has been quite different from them. I have a theory on this. This is pure speculation so please take it with a grain of salt. Most of the complaints I have read are from customers who have the 30Mbps plan. The 30Mbps plan is pretty much standard when it comes to internet services. Many customers are switching from Time Warner to WOW! to save the money but stay with their current speeds (most probably have the 30Mbps subscription). This is perfectly fine considering I switched from Time Warner as well to save money. However, I decided to go with the 60Mbps plan because I thought that since WOW! is a relatively new company, their 30Mbps service may be bogged down due to an influx of new customers combined with the lack of resources to handle that bandwidth when compared to a power house such as Time Warner. I suspect that as WOW! Internet grows, their 30Mbps service will see an improvement in stability and throughput. This is all, however, pure speculation supported only by my personal experience with the 60Mbps plan. In conclusion, I have been very satisfied with WOW! Internet service. The following is a condensed list of Pros and Cons. TL;DR Pros: Excellent speeds. Responsive latency. Stable connectivity. Decent Range for average use. Cons: Default modem lacks range for larger homes and multiple devices means investing in a third party router. Had to remind WOW! to come back and bury the line.

Unbelievably bad customer service. Nobody knows what anyone else is doing. I was promised six…read morefree months as a Verizon customer. Swell. Actually GETTING the discount...that's hilarious. I had to 'enroll' three times--once when the Verizon rep told me she did it for me, twice more after talking to clueless customer service reps., followed by monthly calls to their 800#, which constantly tries to pawn you off on their digital assistant, who is programmed only to tell you to use the website. Promises made with no follow thru. For a tech company they are laughably inept. For example: when you call their 800#--assuming you can find the right one--they are quick to ask you if you would like to take a short survey after the call: 'if yes, press 1.' If you agree, thinking you may actually have a chance to give an honest opinion, you get a recording saying 'the service is not available.' Good way to avoid hearing what your customers actually think. Might be time to shop for a new provider.

Its almost a year later and I wanted to update that this is still one of the top purchases for my…read morehome I've ever made. If you CAN get Snip in your home, you SHOULD. After cutting the cord, I was able to get rid of all the clunky equipment wastefully consuming energy and save a serious amount of money from ditching expensive big brand cable and internet. I'm now using high-speed internet for my work from home needs and watching live TV through Hulu Live TV. I just have a TV and an Apple TV now. Everyone is always so shocked we're watching TV through the internet because it's fast, carries all the same features and is HD. Sure, once in a blue moon it buffers, but its a nearly perfect service. It also feels good to support a local company with local people. I can also count on them to send my monthly invoices in a timely manner via e-mail and I never have to chase them down for a receipt. I have never had to call a technician even ONCE. That should tell you everything!

This has gotta be the worst cost:performance ratio I've ever gotten from an ISP. The speeds they…read moreadvertise are blatant lies. Zoom calls are constantly dropping. Unfortunately, they're the only fiber ISP servicing my apartment. I'm seriously considering getting mobile internet instead.

No sound on tv. Ron replied with a suggestion to try before coming out on a service call. I should…read moresay I contacted yelp and they were able to find Ohio Internet and Satellite. Ron suggested an easy fix and it worked. What a rare service to provide. They're at the top of my list of places to do business!!!!!

i used this company for my tv and they were great! super easy install!read more