If I could leave zero stars I would. This location is terrible & practically useless. When you walk…read morein the store it's 4 people just staring at you.. no greeting as if the customer is wrong for entering the vicinity. All the employees are nonchalant and seem to be under the influence. Terrible experience. May as well shut the entire store down. Save yourself the hassle & avoid this location at all costs.

Great TMobile store, fast friendly service. I tried upgrading one of our iPhones online and they…read morecited a tech issue, couldn't complete order. I went to our local store (Clifton & 115th) and they took care of the issue quickly, told me to bring new phone when received along with the old trade-in and they would handle transfer and return old phone. Kudos to store manager Ron and agent Emilio for great customer service!

Amazing owner, I had one on one help and it was quick and fast. I got my screen fixed here and it…read morewas one of the fastest and cheapest repairs I've had so far (I break my phone a lot!). There's also warranty on the screen in case they didn't work right. Highly recommend.

From the owner: We have been in business for almost 20 years and pride ourselves on genuine experience. We…read morespecialize in phone repairs and most pc and laptop repairs as well. We are a multi carrier prepaid dealer and can cater to your needs, not push you towards any peticular brand. The competition available today is not viable enough to call them so, they are text book salespeople with hardly any qualifications at all, all they want to do is sell you one of their phones or if they can, a plan and a phone. We take pride in taking care of our number one asset, you our customer.

Transferred all my data to my new iPhone even though the old one was damaged. Amazing job.read more

Bill's great, knowledgeable and thorough. Dropped my iPhone, started looping and he fixed it with…read moreall my data intact. Highly recommended.

Absolutely worthless. Why are brick and mortar Verizon stores a thing anymore? They didn't have…read moreiPhones in store, they haven't been able to make ANY changes to your account years and just have you call tech support, and their employees are all lackluster in the IQ department. While talking about phones that they didn't even have to sell me, a sales rep couldn't figure out how to divide the total price (which is all I asked for) by 36 months and kept guesstimating somewhere between $15-$35 per month while using a calculator. He bumbled around for 7 minutes trying to figure out this very complex math equation - that I didn't even ask for. Then tried selling me on home Verizon home internet after not assisting the basic needs I had in visiting the store. Absolutely worthless.

went in with my friend; both people i spoke to; guy with perm greeted, started helping, then walked…read moreoff mid way to try to help the other people we came with and when they said we were the only ones getting helped, decided to greet more guest away from us. then the female brunette gave us attitude when we had a follow up question after waiting for the guy helping but no prevail. All I was trying to do is switch my phone out.

Today I took 2 broken Motorola smart phones--both phones needed to be used for repairs to have 1…read moreworking cellphone. Manager Zach gave me great customer service. Technician Nicholas worked magic so I could have 1 working Motorola Smartphone. The other employees were knowledgeable. I highly recommend them.

I live up the hill and there are two things I come down for Micky D's sundae and Discount Wireless…read more I bought an iPhone from there years ago. It has worked no issues for at least two years recently it hasn't been holding a charge so I came in and they replaced the battery. They managed 6 different customers needs all at the same time it was impressive. They are fair and quick and give good value for the money. No complaints here.

I've come to get an upgrade on a phone. It's not that easy ..... the manager put me off for…read moreseveral days. I offer to pay for the phone and the did not even take my offer. The manager hides in the back and tries to resolve thru his minions. Not good customer service. I left the store after 45 minutes of silence. Unbeknownst to me, They can't work on my account if I'm not in the store. Manager Dom said he would obra T and do his job for 2 days and totally forgot that I was waiting for him. It's a whole week later and because I left. He did not continue to help me resolve. I guess he took it personal. Not good from a "manager". Today it's been 15 minutes so far and still haven't seen him peek out.

Super friendly people but will not be returning to this store. Went in to add a line to my account,…read morethe employee who helped me sneakily added device protection, AT&T home tech protection and changed my plan without even asking me permission. I get they want to make commission, but these shady practices will be what makes me never enter a store to do business ever again... I'll keep my business to online only from now on, or maybe switch back to my previous carrier if AT&T corporate doesn't address my issues.

Fast and fair. Quickly fixed my dead phone and saved me a bundle. By the time you go through the…read moreheadache of scheduling an appointment with some "Genius Bar", you could have had your phone fixed. Honest, courteous and professional. This is the place to go. Apple Store at Crocker told me I needed a new phone. GetPhoneFix told me it was $45 fix and good as new!

Brought in my fully functional phone with a cracked screen. What I got back was an intact, yet…read moretotally nonfunctional phone. When I brought it back and asked him to fix what he broke, he berated me, told me to leave his shop, and told me to "send my husband" in to deal with him. This guy broke my phone, refused to fix it, and was a sexist $%^& in the process. Avoid at all costs.