WOW is this place a complete joke, I would be extremely surprised if this place is open two years from now, scratch that I will be shocked if it even makes it another year. To put this in perspective I was born and grew up in the 80's so basically the first generation to grow up with a PC in the home and through all these years I have never had an experience that was bad enough or that spectacular to feel the need to jump online and write a review (don't know what that says about my life lol) but this place is such a joke I think people deserve to know that they should expect a horrible experience prior to driving there.
My first issue was minor but a couple items I was looking to trade in were large so I called in advance and let them know that in no way shape or form was I expecting an exact quote over the phone but rather just wanted them to give me the courtesy of telling me if 2 of the items I was considering hauling up there were even something they would consider buying but they refused to even do that.
I should have known I was in for a horrible experience when I walked in the door and the two employees were sitting there laughing making fun of the guy who just left because he didn't want to accept the $8 trade offer for a set of decent speakers he was trying to trade in. I looked around the store while waiting to bring in a couple items for quote to trade them in and couldn't believe the prices they had on the majority of products- they were ridiculously overpriced. They were charging $200-$300 for junky looking televisions around 32'' inches. They had beat up outdated stereo receivers that were also way overpriced averaging $200+. With what they were charging I figured hell maybe they give in a decent trade value - LMFAO NOPE!!! I had a barely used 32'' inch flat screen tv that was literally used for around 3 weeks originally around $375 that was still selling online at a few places for around $200 used and $275 new...THIS DUDE HAD THE NERVE TO SERIOUSLY OFFER ME $2 for the TV, that isn't a typo, he offered $2. I had nice set of again barely used beats headphones going around $100 used and this dude again had the nerve to offer me $6. Finally I had a brand new Sony surround system brand new in the box originally around $450 and I was blown away with the generous offer I received for $20 - not quite as bad as the other two items but still a joke. I didn't expect much for the DVD's I was trying to get rid of but they will give you $0.10 per DVD. Needless to say I laughed in the dudes face and walked out.
So I went to CASHLAND in Garfield heights and I got $60 for the TV, $60 for the stereo system, $45 for the Headphones and I at least got $.25 per DVD. So I think you can see the difference in the two companies, which is sorta sad that a place that really focuses on Loans blows away a place specializing in used Electronics. So instead of getting what would have amounted to $38 for the 3 main items I had plus the DVDs I traded in at this place I wound up with $190 at CASHLAND...quite a big difference.
Maybe if the workers weren't such condescending jerks who make fun of their customers right in front of other customers you might be able to find a deal on something there if you go through everything but I highly doubt it and I obviously suggest staying far far away. read more
