Wow, wow, wow! These guys are so awesome! I absolutely LOVE the work they did with mounting my TV!…read moreFive stars all the way up! I requested a quote and Robert told me he could come out the next morning. He texted me to let me know when he was coming. They got straight to work and worked so quickly. Before I knew it, they were done already. Their work is so clean and professional. They left me speechless with how nice it came out! Quality, skills, professionalism, reliability, best price, quick to respond... hands down... they're the best!

Robert did an amazing job installing an 85" TV on my wall. He completed the job effortlessly and…read moreit was clear he is highly experienced in what he does. Pricing was fair, he communicated well when providing ETA, and I'm really glad I hired him for the job. Highly recommend Robert to anyone needing TV installation.

A sincere thank you the nicest, smartest Cable Guy EVER! We've been having on-going problems with…read moreour Frontier-Verizon cable/DVR system for literarily years. Numerous calls to their Un-Helpful Center and visits by other Field Technicians have been just a big waste of time because nobody could figure out how to record more than 2 shows at a time despite the fact we are supposed to be able to record at least 4 shows and still watch another channel. Andrew Flores would not give up. I listened as he called repeatedly to various departments and support people until he traced the problem down and fixed it. As a side note, Andrew has a good sense of humor and has a remarkable resemblance to a young Adam Sandler. Hey Adam, you're always creative with your casting; you should find a place for an Andrew in an upcoming project. You won't be disappointed.

Five days now without internet service. Again spoke with wonderful apologetic representatives but…read moreabsolutely useless. No one will let me speak to a manager and no one seems to know what to do. Just trying to talk to a person is so frustrating, all they do is prompt you to use the app or text. For what I don't know since they can't help you anyway. My only alternative is to check out Spectrum or T-Mobile internet service. It's such a shame this company I've been so happy with for almost four years SUCKS.

Spoke to a service rep today (Amanda) There's been an…read moreoutrage all day. She say "and?" I then again ask when will service be restored, there is an outrage. Again, "and?" Service is still not restored, and not sure when. It's an hour and a half past when she told me it would be restored. I haven't had anything bad to say about frontier. It can lag a little sometimes. But this rep was downright rude.

I have been without Internet service for 17 days. i can't get the right type of fix. the service to…read morethe Box at the street is broken. I have had 3 techs out to drop a new line to my house from the street, no matter how many times the tech shows that the problem is before that line they keep sending the same bs. Today i get a message that they have done a few things and i should be able to reset the fiber connection in the garage. knowing that it would not work, i did the reset. I have a tech coming out tomorrow. and i am sure that they will leave saying the same thing, it is in the connection before your line, there is nothing that i can do. Today is 6/26 - the internet dropped 6/10 - IT HAS BEEN 17 DAYS Horrible service, there is no way to get a person that can actually assist and escalate. they will not transfer to a manager. it is ridiculous.

This location is very nice, newly remodeled, clean and also easy parking. The wait time was…read morereasonable and the staff were very friendly, helpful and professional.

My home internet needs maintenance. Spectrum mailed me the equipment but it arrived one day after…read morethe technician showed up. The technician gave me a new modem from his truck. Spectrum asked me to return the equipment to one of their stores. I took the box from Spectrum to return that at the Spectrum store in Brea. There she was. A short, not pretty, though not ugly, Hispanic lady with a big attitude. She already gave me an annoyed expression and took half a step back when I told her I was returning the shipment from Spectrum. She looked the box and said aloofly,"You have to open the box." She did not offer any help or any tools. Good that I have a small pocket knife. I took out the equipment and let her checked that it. I kicked the shipment box aside to get it out of the way. She then called me rude. She had some kind of attitude. She really should not be with customer service. My goodness. She should be glad that I did not see her name tag. This happened on 10/07/2026 around 19:30. Store manager can find out who that female was.

My husband and I were ecstatic when we found out that our apartment community was serviced by…read moreVerizon Fios - our first thought was YES fast internet and hundreds of channels!! Then just 5 months later to our dismay a company called Frontier was taking over. Since the transition, we couldn't get ahold of ANYONE! We couldn't get ahold of customer service, tech support or even get a real human being on the line to pay our bill!! I loved Verizon because of the OnDemand program - I could come home after a long work week and catch up on all of my favorite shows. But after the transition, everything was deleted and it would be months before they would upload each show or each network. Then three days ago, our cable completely went out! The error read "please check the coax cable connection between the RF In and Fios TV IN of your set top box and router." After doing this, securing all cables and rebooting the cable boxes about 10 times I called their customer service line. I was on the phone with a representative for over an hour trying to troubleshoot my cable when she finally said they would have to send a tech out in 2 days. The tech would arrive between 9AM and 5PM - what kind of time frame is that? There goes my entire day off. So today, we made zero plans and waited for a phone call or knock at the door. The tech never arrived and our cable is still out. I cannot wait to cancel my service with Frontier TOMORROW! This has been by far the worst in cable and internet service and would not recommend them to anyone!!!

Frontier is absolutely horrible... a complete joke. It's frustrating when you sign up for quality…read moreservices (tv,intern, phone) and get switched over to horrible qualify. No HD, NO ACCESS TO ON-DEMAND, RIDICULOUS WIFI SERVICE since April. I've been complaining for a whole month, had a tech scheduled..... never showed up.... THANKS FRONTIER FOR WASTING MY SATURDAY.... THE ONLY DAY I HAVE OFF!!!! Fyi: if your gonna missed a scheduled appointment it's great customer service to call and let them know. If you haven't been able to fix your issues for a month at least allows customers to get out of contract. I was on hold for over 3hrs, everyone i spoke to didn't know anything couldn't get ahold of tech couldn't tell me an ETA...I can't believe you guys don't have it together how can you expect customers to wait from 8am - 9pm without giving them an estimated time or a smaller time frame. Completely dissatisfied, disappointed, and i will never recommend to anyone!

He helped us install our TV mount and our sound bar. Amazon delivered our TV mount late so…read moreunfortunately I had to reschedule and he was very kind about that. He also helped me mount a fireplace mantel cleat onto my stone fireplace. He was very punctual and he organized our trash so it was very easy for us to dispose after he was done with his work. I would definitely work with him again if I need anything mounted. Thank you!

Tried to send a quote through Yelp and the entire message…read moreglitched. Then I called, twice. Was asking for a couple of TVs to be moved around and one to be professionally mounted. Zero follow up. I'll go elsewhere.

Came in to the store for a consultation regarding my laptop having boot-up problems and Frank and…read morehis technician(s) were happy to assist me. They were providing me solutions and informing me on how they were going to solve this issue for me. The service was quick and picked it up immediately the next day and they told me what was the problem on why my laptop was having issues. The team also made sure to test the laptop in front of me to make sure it was booting up correctly before I left the store to ensure that it was working. A great shop inside with lots of the newest electronics being sold for a great discounted price. Friendly staff, great customer service, and clean environment overall! Come and stop by to support your local business if you ever need a electronic service-related repair! Would highly recommend to all the locals nearby as they do not charge you any absurd amount of fees and are honest with their fees/prices. P.S. I also asked Frank and his team if they were able to help me solve this specific monitor issue I was having trouble with and they were not able to assist me - but they did went above and beyond in helping me find a referral to a different technician. Thank you very much!

What a great shop in the staff is really kind and helpful. Prices are pretty amazing and got a hell…read moreof a deal on a new TV. Will definitely be back to purchase more

Sean came in and mounted 2 TVs neatly and efficiently. One was brand new out the box and he helped…read moreset it up. The TVs look great, they're level and spaced on the wall perfectly. I've never had TVs mounted before so I'm glad I hired a pro. Setting up the appointment through Yelp was quick and I appreciate that the prices for services were all written out for transparency. He has mounts available for purchase if you don't have your own.

Sean from Precise TV came out and mounted a 65 inch tv in my loft. He was very professional and…read morepleasant to chat with. He did an excellent job mounting the TV. It's very secure and level. Highly recommended for his fair pricing and workmanship.

The staff person was very professional, efficient and more than helpful. He helped me bundle my…read moreservices which ended up costing me less per month. I also was able to change out my cable box which was definitely at end-of-life. I was also able to upgrade my iPhone. I was very happy with the service that Carmelo provided. Thank you!

My daughter and I came in to purchase a high school graduation gift--a new iPhone 17 Pro…read more The store was very busy, but I could see that the employees were working as quickly as possible while providing great service to each customer. When my name was finally called (after waiting for 15-20 minutes), the Spectrum Representative, Carlos, assisted me with my purchase. Carlos, whom I have dealt with on numerous visits here, was super friendly, very knowledgeable, and professional. Carlos always provides GREAT customer service, and I truly appreciate his dedication to assuring that other customers and I leave the store happy with whatever they were here to do. Be it with cable or internet service, the purchase, or issues with cell phones and/or equipment returns, Carlos and all the other employees will always do their absolute best. The store is always clean and well-organized, with displays of a few of their products. Thank you for another positive shopping experience.

We have used California Telecom in our office for the last 5 years. During this time we have always…read morereceived great service from both their support team and network. I have already shown California Telecom how much we love their services by referring another business to them who is now another happy customer.

I've been a happy customer for years. Service has always been prompt and professional and I am yet…read moreto have any down time. Much better than Charter and AT&T who I suffered with for years prior. I've referred several other businesses and they were also very pleased.