I'm doing research to potentially list two units with a management company. One company I found on Yelp didn't specialize in management, the other didn't answer their phone a few times. I got a referral for this company from my real estate agent who I had a great experience with and she vouched for them. I called, they picked up right away. I told them that I had just two properties I was considering, yet they treated me with the same respect as if I had 50. The representative, Amalia, told me about their company and she answered all of my questions for over 20 minutes. And they sound super organized as well. If I decide to pull the trigger, I'd immediately go with Specialized. read more

Great service, fast professional and great experience. No excuses , for right to the job the whole experience was success. Thank you ! read more

Specialized Realty - New toilet!!! - Property Management Near Me - Glendale, California

Well done! I am very pleased with the quick response and excellent service in handling any issues. I am very satisfied with all they do and the vendors they send to do the job. read more

I lived at 10921 Whipple St, unit 303 for about a year. In my time there, there was a plethora of problems, and inactivity/feet-dragging/scummy behavior on Specialized Realty's part. Some examples: 1) There were extensive leaks inside the unit. They occurred in the master bedroom. During storms, water poured in from the light fixtures, and from the seams in the walls. The ceiling and walls bulged with water retention. They were akin to a bathtub or sink faucet, and i was scrambling to move my electronics out of the way. It was a lot of water. Management was awful, particularly Specialized Realty themselves. They were actively antagonistic. When that room in question was flooding from the leaks, they had an attitude and sidestepped my questions about where to report it to get help, and when I became frustrated, they said they'd refuse to engage with me until I changed my attitude (again, while getting actively rained on inside my unit). Really smug and actively avoiding accountability or responsibility. Shout-out to Amalya who was particularly shitty and lazy during this situation. 2) They acted in a similar antagonistic way upon move-in, when I had a professional mold company find mold inside the unit. When I reported it and asked them to take care of it, they refused and said "a little bit of mold is normal", and I could either choose to live with the mold or leave (an entire section of a wall in the master bathroom was rotten, mind you). I had to threaten them legally for them to remove the mold. 3) They also didn't pay back my security deposit. They fabricated charges to use up my entire security deposit, and attempted to alter photo evidence to support their claims after I called them out on it. They tried to walk back the evidence tampering once they realized they were caught, but they still refused to return the deposit. I'm currently having to take them to small claims court. 4) Mark, the on-site building manager, is unhelpful and dishonest and has actively lied to Specialized Realty about situations within the building that I've reported to him that he was too lazy to take action on, in an attempt to not seem irresponsible. For example, a family on the 4th floor sends their young child out onto the 4th floor walkway at 7am each morning to run, stomp, scream, and exert his energy, waking up everyone on the 3rd floor. I couldn't sleep a single full night during my residence there. When I reported it to Mark, asking him to talk to the family (since it's technically a breach of contract to make excessive noise in the common area outside the allowed time) he said he didn't want to tell them to stop because "the kid is cute". So I reported it to Specialized Realty, hoping they'd talk to the parents, and they looped in Mark, where he lied and said he never said such a thing. 5) I was contacted by someone who started to move into the unit after I left. After I showed them videos of the leaks, they told me that Specialized Realty never informed them about the leak issue prior to move-in, effectively lying (through omission) of the hazards of living in the unit. Apparently the fixtures and walls still had discoloration evidence of the leaks, which implies they might not have even remediated the issue after I loved out. They're real scumbags, they dont take care of their buildings, and they treat their tenants with disdain and laziness. I'd think twice about renting from Specialized Realty. read more

They don't even deserve a star. I don't know where to begin. The anger and frustration not to mention STRESS we experience living in a building "managed" by this company is an absolute joke. They need to be shut down. They do not secure safety for their tennants. They gaslight you. Complete liars. They don't communicate. They don't even do the bare minimum. I have been robbed twice (car theft and car was stolen) and NOW our mail has been disrupted by a thief who has the master key. They will not get the key replaced by the post office WHICH IS THEIR LEGAL DUTY. They act like we are crazy for wanting basic necessities that are legally suppose to be provided for. Our security code is etched into the side of our building I've asked them several times to change the code and they tell me they did! GASLIGHTERS. Our elevator went out from a flood and it's because they don't maintain the building at all and ask us to be responsible for what they don't manage. ( it was a drain that was clogged) no emergency number no one to call no one on site They never helped us with rent when we were inconvenienced by them with no elevator for 3 months! Legally they were suppose to knock down our rent per the regulations of the city $100-$200 They told me my co-signer would be off the lease after a year. Which was a lie and she's still on my month to month and they gaslighter and me it's just NUTS. They raise our rent every year yet don't secure our safety or basic laws. We pay to have our drains unclogged. They don't answer emails they don't return calls. They're complete CROOKS. I don't know what the landlord is smoking hiring this negligent , crooked, criminal upside down drain of vile people I smell lawsuit. RUN DONT walk read more

Recently moved into a unit that had a few issues regarding our water heater, furnace, and some torn window screens. Their team has been on top of it all and very quick to respond/send people to remedy these issues. It's been such a relief to know things are being addressed in a timely manner. Definitely the most responsive rental management I've had. read more

They were quick to come fix my air conditioning. I'm grateful I didn't have to be uncomfortable for too long.

They are very attentive, great customer service. Answered all my questions , very knowledgeable and professional

Love the staff and all the hard work they put into,helping me lease my apartment! Thank you!

I am beyond pleased with Sioneh she is attentive & direct. I see so many others on here upset about their mends on the app not being taken care of, I am incredibly blessed to say all issues I have had while staying here have been solved & addressed in a timely manner. This was my first time living in a apartment & I was definitely satisfied with my stay at their complex. Extremely clean & maintained; when they scheduled pest control the gentleman who performed the spray stated how the complex was very clean compared to the ones he has sprayed in the past. I have experienced uneven flooring in the walk way of my bathroom but that is expected as the contractors job to make sure all is done correctly , not property management.. Over all wonderful experience! read more

I'm thankful to this management service. Moved in to new apartment and there were couple of issues I discovered after moving in. Contacted them and they were very quick to respond and address my concerns right away. They sent technician next morning, problem solved quickly. I also like their platform where you can submit your issues. It makes things so much easier. Happy with the service and Definitely recommended. Thank you guys! read more

My husband and I stayed at a property from specialized realty for 3 years. I can confidently say we had such a good experience here. All our questions were always answered in a timely manner and we felt really taken care of the whole way through. Thank you so much for a everything ! read more

Made an appointment this week to see one of their listings from their website. I received 2 emails to confirm and my family and I have been standing outside the building for 20 minutes in 90 degree weather. No phone call nothing. Plus the office is closed today (Saturday). What a waste! read more

Family friendly. Five-star unit repairs every single time. Never a complaint. Many active tenants wish they would fix the treadmill though. The belt is faulty and is a hazard to run above 6.0. read more

Our apartment recently came under the supervision of Specialized Realty and I've experienced excellent service, VERY PROMPT and accessible. This really means a lot when you need something taken care of. Everyone has been very responsive and helpful. 100% recommend! read more

I rent one of their properties in Glendale and their service is always on time and call center is very responsible and friendly.

Specialized realty is not only easy to work with and great at what they do but their staff is an amazing group of people that aid in whatever is necessary to get something done. I rented my first apartment from them and I could not be happier from their team and my experience living at their location. 10/10 would recommend. read more

Worst landlords are your nightmares becoming true with this 3 man team. A circus can run circles around these shady guys. They pretend to be your landlord and never will help with any problems your leased space has. Roof was leaking and they said too bad jack, our manager and team are not responsible for the leaks, call a roofer! Flabbergasted feelings is why you should always check their backgrounds before dealing and signing any contracts with these type of untrustworthy company. Who knows who else they ripped off and scamming. I would contact the people them daily to get it resolved. read more

I needed a new water heater and Specialized Realty called Spartan Plumbing to help. The plumbers were top notch. Honestly, the location of the water heater was so difficult (and dangerous) to access under the house, that I was impressed they could make it all happen seamlessly. Very nice guys. Great work. read more

If there was a way to leave zero stars, I would. Worst realty company ever, insanely unresponsive and unhelpful. I'm guessing all the other reviews are true because we've had multiple things go wrong with the place we're renting and none of them were fixed correctly (if it all) and when asked about a rent reduction due to the poor quality of the guarantees they made, the statement we received back was "we were not neglectful." My ceiling is cracked/water stained, my sink wasn't hooked up correctly so it leaked everywhere, the floor is uneven!?!?! (Who even thinks to check that when doing a walkthrough) along with so many other things... that list is just the start. Would recommend renting from them to a monkey, so save your money (and sanity) and find somewhere else to live. read more

The residential team is always helpful with all your requests. They make sure everything is done in a timely manner.

Loved my apartment, but glad to be done communicating and dealing with this company. Inconvenienced and ripped us off at every turn.

These people are managing my building. Absolute scam. Do not know how they are business!!! everything they say is lie. never respond to any request. All they care is collect the money and then good luck finding them. read more

This is by far the best experience I ever had. Great office, with hardworking staff. Ashot was an experienced professional who actually helped us rent a beautiful unit in the heart of Glendale and we couldn't have been any happier. Not only it was very easy to work with him but he was swift with all the repair requests as well. read more

Ashot was the one to help me and he did an amazing job. Incredibly knowledgeable and productive. Great service!

I've recently rented from specialized realty and they made the process smooth and easy. They were very responsive to any questions i had . Amalya is super nice and always there when i need her . Any maintenance work i needed was done fast. So far ive had a good experience and im happy i went with them . read more

Absolutely horrid company. The incompetence and negligence is out of this world. Sent repair requests for 2 months for a leaking tub never got back to me till I spoke to someone in person. Even then, my tub started to overflow and still couldn't get a plumber in with an EMERGENCY. How hard is it to call a plumber? Stay away. read more

Specialized Realty - Has been running like this for a full day and no plumber in sight. - Property Management Near Me - Glendale, California

This team is amazing. They treat you like family and will take care of all your needs. They literally do it all, from real estate sales, to management, to rentals, you name it. I don't know what these negative reviews are but I've had nothing but a positive experience with them. read more

As a tenant horrible experience. They do not respond to any repair requests or even just to begin a dialogue if that is something our business has to handle. Ceiling is falling apart. 4 requests submitted. No response. read more

If you care about your property, this is the right company. I have a multi-tenant property that they help manage. I have positive things to say about their vendors and connections too. Any time repairs were needed, they made sure the repairs were done promptly. read more

Honestly one of the best places i have rented from. Good services and very nice apartments.

I have couple properties in North Hollywood that I have them manage. Couldn't be happier. They always make sure my properties are well kept and that the tenant is happy. I definitely recommend them. read more

Specialized Realty recently took over management of my apartment building, and I've have had zero positive interactions with them. They say they'll call back and don't follow through. Maintenance/repair requests - no matter how urgent - can take several days for an initial response and much longer for them to actually address any issues. I don't leave reviews, but a company this terrible deserves an exception. Avoid them if possible; if not, you have my sympathies. read more

Excellent service, the residential management team was super helpful in helping us find a rental unit, they take care of repair requests right away, and are by your side when you need help ! Thank you for your service I will definitely recommend you to my friends and family ! read more

Specialized Realty handles the management to our building, Wow what a team, First and foremost they really helped me with my application, every question i had they were always willing to help! Office is very friendly you are greeted and always offered water or coffee... Very welcoming! What most impressed me was i had an issue with a light switch, the next day they had sent someone over to repair it and was a professional Electrician, thank you guys! read more

Con artists period! Extremely expensive and bad customer service ! When you call these people they never answer their phone and when they do answer they are rude and in helpful ! read more

My experience was like all the others.. they were super nice when I was looking at the apartment and assured me I would get a response in 1-3 days. A week went by, nothing. It's going on two weeks and I have still not heard if I was approved or not. They are con artists and will take your money. Too bad because the apartment I saw was amazing and I really wanted it.9 read more

I wish there was a lower option than one star "not good". One of the worst customer service experiences of my life. They were so rude it was almost ridiculous. I kept thinking, "Wait, am I really being treated like this when I'm only trying to figure out the correct thing to do?" Unacceptable! I cannot imagine why ANY property would hire Specialized Realty. A little courtesy and kindness, even pleasantness, goes a long way but Specialized Realty missed that memo! RUDE!!! Another reviewer used the term "flabbergasted". Good word to describe how I felt when dealing with this team. Another common line, "...our manager and team are not responsible"... The team at Specialized really knows how to make a person feel like a worthless idiot!!!! So glad my dealing with them are over!!!!! read more

Only reason I am giving a 3 is because we got a good rate for a Glendale apartment. HOWEVER, management at my building sucks! Communicating with the manager is like talking to a wall, nothing gets done and the building is complete chaos. Do not rent at 621 N. Louise St. Beware. read more

Working with Specialized Realty has been an exceptional experience. They have responded to every repair including emergencies and after hour repairs in a timely manner. I highly recommend them and their professional and friendly team. I've had few repairs and the team made it such a breeze to get them completed via their online portal and amazing staff and vendors. I am happy to be a tenant and to be in the hands of such a great management co. Thanks for all your hard work! read more