When I went for my regular checkup and to get new contacts, I had Dr. Jennifer Choi, as Dr. Eriksen…read morehad retired the previous year. For the checkup, she was straightforward and professional. When I was getting new contacts, she clearly explained the options I had for the current monthly contacts, daily contacts, etc. Over the years, this place has earned the role of being the optometrist clinic I trust and have felt comfortable with and the latest visit just reinforces that.

Dr. Koval is awesome, kind, and patient. She's excellent with eye exams and with checking eye…read morehealth.

I had a wonderful experience here. I have a difficult prescription to fill - I need ultra-thin…read moreprogressive lenses, and have difficulty finding frames that work because I also have a low bridge, so a lot of them don't have enough grip to stay up. I found a pair I really liked at Costco, but they couldn't do the lenses thin enough for the frame, and sent me to LensCrafters. The staff were really helpful. Everything is so weird due to Covid, but there's no way around the need to try on frames! A staff member came up, gave me a small basket to put my tried-on frames into, and said she would sanitize everything before it went back on the shelf. Awesome. The store has a great selection! I was thrilled to find some really nice designer frames there, and the prices were not insane. The store is big so it's easy to space out safely from other customers. I found a pair I like very quickly, and got fitted equally quickly. I was told there might be delays in getting my glasses due to Covid, but they showed up a week later, yeah! I wore them for a day and found they were too tight at the temples - stopped into the shop, and within five minutes, they had been refitted perfectly. I usually avoid chain stores for things like this, but I was really happy with my experience, I LOVE my new glasses, and I will surely be back for my next pair!

Let's start with customer service. Blonde female associate who I already see mentioned in reviews…read morehere has a horrid customer focused persona and honestly found her plain rude. She should not be dealing with customers. That said I have worked with other associates in this location who have been great. I had a pair of frames which I'd purchased from them previously that I asked to update the lenses to my current prescription. No fitting on pickup, just take a look / here they are and handoff which seemed odd as things clearly may get moved around during the lens change. Glasses l seemed to be ok until I got them home and noted the arm was coming off, thought maybe missing screw but no, stripped screw so no fixing. When I returned to lenscrafters blonde associate told me they don't touch the arms (clearly they must to adequately change the lenses) but then switched her story to this happens all the time unfortunately and they're not held liable and would I like to purchase a new set of the same frames? Interesting that no one mentioned this policy to me previously but I'll take my business elsewhere. 2 star vs 1 star rating based on previous experiences at this location.

Wow, first time there, definitely going to continue. I had some flashes in my right eye and went to…read morethe ER. They said they didn't see anything but said go to an optometrist for a dilated exam. I didn't much like my old optician, so I called these folks. They got me right in, were nice, did a comprehensive exam, and explained everything. Luckily, it wasn't anything dire. I made annual appointments for both my wife and myself.

Good service, terrible glasses…read more Use of anything but Bellevue Vision clinic's "special" cleaning fluid ruins the lens due to the fact that they are made from cheap plastic. (Note cleaner used has worked fine with every other pair of glasses ever owned). Also opted for the add-on of magnetic pop on/off sunglasses. They are convenient, but the magnets are well within the field of vision. When complained about the issue was told there was nothing to do but perhaps let the manufacturer know. Finally, despite several visits for re-adjustments they still fit poorly. Back to old glasses. Waste of time and money. If you proceed anyway: Be VERY careful on your selection and stock up on the "magic" cleaner.

Customer service was great, I needed some aviators and the girl helped me pick out a few that met…read moremy wants. I asked her opinion of each and she was happy to tell me what she thought. Billing was super easy and explained well. I got a sweet pair of Burberry's for a good price. The wait time was as expected, they told me 10-14 days and it was right around that. Good things come to those who wait! Oh- and they squeezed me in for an eye exam without an appointment and the doctor was quick and efficient.

Noelia was on point with helping me pick my sunglasses . Very helpful and knowledgeable. I…read moredefinitely will be coming back. Even though I live in Kent..

Went here for the first time for a checkup and new script for glasses. Excellent service- the…read morereceptionist, assistant, and Dr. Kikuchi were courteous and highly professional , and efficient without being rushed. The

Dr. Kimuchi is extremely patient. He is very knowledgeable and tries every method before medication…read moreparticularly with kids. We have been visiting him for quite some time and we feel very comfortable on his diagnosis. Staff members at the optic are very kind, friendly, and helpful when choosing glasses. That's is very needed because you're going to weat the glasses at all times. So better be something that suit you, you like, and fit. They even helped me with billing! The Receptionist has been changing a couple of times, but they are very nice. The only thing is that some nurses (because they changed) were rude (young one a couple of years ago), or very slow (last year). She even asked me to dictate all her report 5 times! We were very late for the appointment. It took 45 minutes because she was late with someone else beforehand. I also would suggest not performing some tests on little toddlers because they hardly follow instructions stay in one place. Dr can easily take a look to their eyes and diagnose. He's been pretty good by doing it directly. I guess at the end trying can't hurt though. I've always found parking. Almost all nearby spots are taken. Therest are compact. I don't know whay small cars or motorcycles take the big ones making people with trucks or SUVs to park in very tight spots.

I went to Ocean Eyecare for the first time for an eye exam and to get new contacts. I was…read moreimpressed with the cleanliness of the office and the friendly staff. Dr. Shams was great. I definitely recommend!

I have had issues with my progressive lenses prescription and I found great support from…read moreexperienced opticians. I had to change the glasses because the frame was too big for my face and my vision could not adjust and they were able to help out. I am certainly happy with their service because I am a difficult case and they are patient with me.

Redmond Optical Center: Where wallet-friendly meets "Hey, They Actually Care."…read moreI've been using Costco Redmond since they opened their doors on 11/11/2016, and the prices just keep quietly sliding down. Their secret? A lean 14% markup--they make their Real Money off Memberships and the Endless Growth Machine. Meanwhile, Redmond Optical Center somehow nails the rare combo of low prices and genuinely good service. I recently bought two designer frames (Oakley and Gucci) with the full-monty lens upgrades - it was painless. They take VSP in-network, the selection is ridiculously huge, and turnaround is about two weeks. The staff actually aims to please - I've never once felt pressured or rushed. They sort out all the discounts and health-plan reimbursements right there on the spot, so you walk out knowing the insurance red tape is someone else's problem. Basically, they let you leave with stylish glasses and zero paperwork trauma. Highly recommended.

After an insurance change, I found myself needing to get my eyeglass from Costco. I was pleasantly…read moresurprised at the frame choices and blown away by the prices. Much cheaper than my optician's office, and some decent designer brands. The selections vary quickly and when gone, they're gone, but I liked what I saw. I also had a technician help me adjust a pair of prescription sunglasses I bought elsewhere but had gotten lopsided. I appreciated the good service. I had one pair on insurance and another pair 50% off, per Costco pricing. Was a better experience than I was expecting!

TLDR: Dr. Binstock is confident, accurate, thorough and he cares about the patient. He knows what…read morehe is doing. I went in for a rather serious conjunctivitis condition and was able to schedule a same day appointment. Dr. Binstock carefully examined my eyes and explained to me in details about the cause of my conditions and what he is planning to do. I definitely feel much less worried after the visit. I really appreciate Dr. Binstock's time and skills.

Lazy and uncaring front desk staff. I'm disabled and walk slowly with a cane. My appointment was at…read more4:20 PM and I arrived at 4:34 PM. The front desk girl took all her time checking me in. Then after it turned 4:35 PM, she said, "Oh you're 15 minutes late. So we can't see you today and charge you $75 for no-show." I paid $75 and left.

I had REALLY let my eye checkups lapse, and was so glad that OED had reached out to remind me…read more There staff was warm and friendly (Kristen rocks!) and we laughed and joked with each other almost the entire time I was there. The facility was clean and modern, and I never felt pressured to buy or upgrade anything. Fantastic experience, and I'll be back for sure!

I have been visiting this place for past 11 years. The doctors are amazing. They changed 2…read morelocations but the current place is amazing. Everyone there is extremely friendly and welcoming. There were 3 doctors I have been to all 3 of them and all were extremely welcoming and informative. I highly recommend this place. I visit this place for my annual eye exams.

I have somewhat complicated eye needs due to multiple sclerosis. I have come here before for…read moreglasses and was happy with them. This time it went even better. Everyone here is very knowledgeable and friendly. Dr. Liaw really took time to listen to me and understand my situation. She also addressed the extreme dry eye that my fancy neuro-ophthalmologist completely blew off; she gave me a prescription that after YEARS of suffering, finally works. Choosing and purchasing the glasses was also a good experience, and I did not feel like I was being upsold or pressured to get more than I needed. I'll be happy to return here in the future.

This is a very convenient location near Crossroads mall. I saw Dr Sam Hsu and was very pleased by…read morehis attentiveness and his knowledge. However I cannot say the same about the optical department. They tried to oversell me on some things I did not need and were not even willing to show me the breakdown. They just expected me to pay the amount! I did go ahead with the purchase since I really liked the glasses. However I would purchase glasses again from then since not only is the selection limited, they will oversell you on things you don't need just to make an overinflated sale. I would recommend going to the doctor for an eye exam, but doing a purchase elsewhere.