Great service. I walked in thinking I would need to pay out of pocket based on calling my insurance. My insurance card said I had vision benefits and I spoke to 2 people at my insurance company; both told me I would pay out of pocket. The receptionist saw my card and based on previous patients, had a feeling I had VSP benefits. She called VSP and received approval for benefits I did not know about! This simple phone call and going the extra mile in customer satisfaction resulted in significant cost savings. The staff are very friendly and welcoming. I called a different clinic and they turned me down based on my insurance provider, not knowing I had VSP. I also like they have an option ($30) to take a photos of your eye instead of dilation drops. I hate the side effects of dilation, especially if I have to look at a computer screen for 8 hours afterwards. Highly recommend NewVision. read more

We came here to try on glasses for my small 4yo daughter, and the staff was incredibly helpful. I believe it was Christina who helped us. She tried on at least a dozen glasses on my daughter and provided very helpful information on each. She was extremely helpful AND patient. We didn't get any glasses from here as we're waiting on an updated eye checkup for my daughter in the next week (from somewhere else), and the staff didnt mind that all. HIGHLY RECOMMEND THIS PLACE!!!! read more

I have used this outfit for a few years. They have been very helpful, nice, and accomodating. Dr. Kerry M. is quick and thourough, and that is important to me. I don't have all day to sit around and wait for my appointment. Nice location on the Samammish Plateau near the QFC. If you are tired of your eye guy, and want one that has a nice clean place, easy location, friendly staff, and all the fixins - -go see New Vision! read more

Super great folks!!!! They even care for crying babies! Day did not start great - teething baby, went to wrong location first... It was a mess! They didn't even care I was late and frazzled! Took amazing care if me- got me squared away with new glasses and contacts. I would be back in a jiffy if they weren't so darn far! I highly recommend! read more

NewVision Eyecare - Awesome folks at New Vision! - Optometrists Near Me - Sammamish, Washington

Please be aware! Our family has gone to Dr. Moscovitz for quite a few years. My 19 year old daughter home for the weekend from college went in due to having eye problems. She needed to get a new perscription due to 1 of her lense was too strong, this was a perscription Dr. Moscovitz gave her. And this is not even my reason for writing this warning review. My daughter was completly taken advantage of by this office. She was given very expensive lenses that she did not need, when she asked to have what she had before. When my husband said why did you do this? They said oh sorry they are already paid for and oh by the way you own $20 co/pay! We will never go back to this office and I want to warn anyone who may. Be careful to not get ripped off and hope you are given the correct eye perscription. read more

I am new to the area and before I was able to get set up with doctors, I experienced an eye emergency. They were able to get me in within an hour of my call, sympathetic, kind and professional while taking care of my needs. Helped me find a pharmacy close by and even let me know to call with concerns outside of business hours. read more

All the 5 star reviews are true, this is a great place! The staff is really friendly, from scheduling appointments all the way to picking up glasses. They told me it could take up to 1.5 weeks but my glasses were ready in a few days. I also like that they are fully computerized and do everything online. I got email reminders about my appointment, and an email when my glasses were ready and even a survey to rate them afterwards. Clearly they care. Dr. Moscovitz is a really nice all around person. After the usual eye chart and all, he sad down and spent a good 10 minutes talking to me just about us moving to the area and even helping me with doctor recommendations, etc. read more

Our family has seen Dr Moscovitz at NewVision for 7+ years now and cannot say enough positive things about him & his practice!! When our 5yr old got a splinter stuck under her eyelid, Dr M called us immediately after hours, came in, got it out, and regularly screened her eye. The family feel atmosphere, the thorough examinations, and the cheerful staff always make us feel "at home"! Dr M is just a rockstar. So, lucky to have found such an expert, caring doctor & office right in our own back yard. A+++ read more

NewVision has been a trusted part of my family's eye care for years! The staff is SO helpful and efficient, it is always a pleasure to interact with them. Dr Moskowitz could not be more attentive and caring; he has helped me with various contact fittings and adaptations as my eyes have aged and has also cared for my husband and children's contacts and eye glass concerns. This is a great practice and I feel very well cared for and attended to. I would recommend them to anyone / everyone!! read more

The more I think about my experience there the more upset I get. I came out of my way to this office because this office offers Lasik recommendation. It was also time to do my regular checkup so I might as well do it there. I usually get my contact lens fitting when I do my yearly exam, so I also had checked the contacts exam box on the form. Toward the end of the exam the doctor still didn't mention contacts fitting, so I asked about it. He told me that there was not enough time to do the fitting. The other exam part took longer than usual, so I was fine with it. But then he gave me some lenses and ask me to try it at home. They charged me $75 for "contacts fitting" but NO fitting was done!! Sure, this is not my first exam and I know for a fact that contacts fitting doesn't get covered by insurance usually and I used to paying that part out of pocket. But since my eye prescriptions didn't even change from the last year and really no "fitting" of any sort was done other than the doctor giving me the same lenses that I am already using, I asked if I can just skip the contacts fitting part. A mean old lady that works at the front desk said "no, you cannot skip it. the doctor already done the test" Again I repeat, there was NO FITTING DONE! $75 isn't a lot of money and I had been there for a long time by now, so I just wanted to get out of there. I didn't come all this way to get humiliated. I paid whatever charges that was on the bill but I am NEVER ever going to set foot in this place again. read more

You never truly know a rock star until you have a serious problem. I have been using the services of NewVision for myself and my family for years. Two years ago when I fell and thought perhaps I had blurry vision caused by a detached retina; Dr. Moscovitz got me into his office minutes after I called. His state of the art equipment showed that I had a detached retina. He then made immediate arrangements for me to be seen by one of the top ocular surgeons in the region, the very same afternoon. I had the appointment with the specialist and surgery the following day. Their team was able to save my vision, and honestly it was Dr. M's swift response and connection to the surgeon that I can credit with my vision today! I won't go anywhere else, they know my family, they know our history, and you can't get this kind of health care for your eyes at the mall! read more

Excellent, friendly staff. Dr. Moscovitz is thorough and focused on providing the best care possible.

Aside from truly caring about his patients, Dr. Moscovitz is a real pro. I was in a fix with a damaged eye at an inconvenient hour, and he and his staff walked me through everything I needed while keeping me calm and comforted. Thanks Kerry! Much appreciated. read more

The staff and doctor are fantastic. I feel like I get the best service with state of the art technology. They are professional and take their time with each patient. I have recommended them to many and will continue to go there. read more

Dr. Moscovitz and his entire team are very professional and great to work with. Kerry is extremely knowledgeable. My family and I have been going to New Vision for over a dozen years and the quality has always been excellent. Thank you Greg R read more

Don't go there...Service is very frustrating. First they missed ordering my contact lenses. After 3 weeks I call them to check on the status, they realized they had missed ordering it and was told that someone would call back to give the status update. One more week later, no word from them yet. I call them again to find that it was finally ordered and hadn't received yet. Experience with Dr. Moscovitz was also ok. Have had better friendlier providers earlier. His attitude was "here's your prescription and get out...". Avoid New Vision Eyecare and find a better eyecare provider in Sammamish Area. read more

I had excellent service at New Vision Eyecare. Dr. Moscovitz was knowledgeable and took the time to answer any questions I had. When I was choosing new frames I wasn't seeing anything I liked and they offered to order in several different ones in my size so I could come back and try them on. Then when my glasses were ready and I had some problems with the lens they took it and fixed it for me without any complaints. They were always upbeat and striving to create the best situation and experience for me. I know I can call at any time and they'll go out of their way to help me whether it's a question or a glasses emergency. This is why I and my family come to New Vision Eyecare--you can't beat the personal service they offer. read more

My experience at NewVision Eyecare was excellent from the moment I walked into the office to the second I walked out. Great staff and a very patient and thorough doctor. Dr. Moscovitz took the time to explain everything. I would recommend NewVision to everyone. read more

Dr. Moscovitz and everyone else in NewVision are very friendly and helpful!! Dr. Moscovitz always gave me very detail what he found and gave me very useful suggestion. Every time I visit NewVision for eye exam, I felt I can always trust them. read more

Dr. Moscovitz is an excellent eye doctor. He and his capable staff care for the vision related needs of my family and we couldn't be happier. read more

I'm am new to the area and always ask new friends and neighbors for referrals to health care providers. Dr. Moscovitz was recommended to me by a new tennis friend and was very pleased with the care and service I received! read more

Everything went normally like you expect in the appointment and getting the Rx, but the bi-focal lenses I bought through them have never been a good match. I bought single focus Rx computer glasses through them with the same Rx as the bi-focal pair which work very well. But somehow, even after trying to get them adjusted, I have struggled with the bi-focal pair for about 1.5 years now. I can't wait to get hem replaced. Both Rxs on the bi-focal pair are off - but the distance Rx is the worst. I have to slide them way down my nose to see clearly. So overall I rate NewVision Eyecare at a 3. read more

Came here today. The doctor was very knowledgeable and nice. I was able to order the glasses prescription in the same office as Premera Microsoft pays for the eye glasses if your child is under 18. Very welcoming front staff. Thanks. read more

The front office staff is so nice. They were great with my kids, and they remember me when I call. My daughter lost her glasses two months after she got them. New vision was willing the discount the new glasses when I ordered them, then we found them two days later and they were super accommodating in canceling the order and refunding the money. Dr. Mosovitz is super nice and good with kids. We never waited for our appointments and I can't over emphasize how nice everyone was. read more

Dr Moscovic is a solid optometrist, however I have experienced several multiple billing mistakes. As well, lenses take many weeks to come in - so the wait is very very long. read more

NewVision eye care is the best. My family have been patients since he opened his practice. Love the staff and dr Moscovitz is an incredible optometrist. read more

A few years ago I fell while I was bringing my open house signs to my car. It was a minor fall, I thought nothing of it. I went home, thought my vision was blurry from being tired, and I took a nap. When I awoke, the blurry vision was still there. I knew something was wrong. Even though he had a full schedule, Dr. Moscovitz got me in immediately and diagnosed a torn retina. He referred me to a specialist and I was able to get the laser surgery within 1 day of when I saw him to repair the retinal tear. Thanks to his care and immediate action, I am able to see beautifully today out of the eye with the retinal tear. Time was critical to retaining as much of my vision as possible in that eye and Dr. Moscovitz' quick action is what saved my vision. read more

Amazing, friendly staff and thorough exam. Optimotrist was great and is helping me find specialized contacts. Also was great with my son!

Just moved to the Sammamish area and found NewVision Eyecare to be an excellent organizaton. They know their business and the doctor and the staff are very friendly, helpful and interested. And, to top it off there is no long wait which I appreciate very much. They make you feel like you're important to them. A+ rating. Sue B. read more

I have been coming here for over 20 years. The care received for me and my daughter has been exceptional. She always has to make an appointment when she's back on the mainland as the eye doctors in HI just don't compare. read more

I have been seeing Dr Moscovitz for several years. Everything about New Vision is excellent. The staff is wonderful and very accommodating if you need an appointment quickly. I would highly recommend them. read more

The best Eyecare in the Sammamish/Issaquah area! The office staff are one of the most efficient, personable, knowledgeable & friendly teams I have ever encountered in a medical office. Dr. Moscovitz has always provided me with excellent vision care and the optical side of the practice has a great selection of frames to chose from. read more

Been a patient of dr m for nearly 15 years. There has never been any up sell pressure but there has always been exceptional customer service, awesome eye care and concern for me and they do a great job straightening out glasses i somehow often step on. Dr m recently introduced me to monovision why i never, nice. will shed the glasses after 30 years. All of my family now go there and you will want to as well . read more

Dr. M and his staff are the best in the business. From the moment I walked in the door to the time I left. I felt like I was treated like I was one of the family. I have been a patient of this clinic for four years. As long as Dr. M and his office manager Rebecca are there, I will come back for all my optical needs. read more

Excellent service, friendly staff, Doctor M. is great! He's caring and knows what he's doing. Been going here for years.

Knowledgeable, friendly staff. Very relaxed atmosphere, even when it took forever for me to decide on frames. Overall, a very enjoyable experience. read more

I found all the staff here to be very knowledgable and helpful from the moment I arrived to the moment I left. Dr. Moscovitz took care and time in explaining things to me. They also have this wonderful machine there that allows you to avoid the annoyance of having your eyes dilated, if you choose, and instead have a simple photo taken of the back of your eyes that takes about 30 seconds. Would definitely recommend this place to friends, family, and in this case strangers : ). read more

Excellent care by a staff. I would highly recommend this practice for all of your vision care.