When I went for my regular checkup and to get new contacts, I had Dr. Jennifer Choi, as Dr. Eriksen had retired the previous year. For the checkup, she was straightforward and professional. When I was getting new contacts, she clearly explained the options I had for the current monthly contacts, daily contacts, etc. Over the years, this place has earned the role of being the optometrist clinic I trust and have felt comfortable with and the latest visit just reinforces that. read more

Dr. Koval is awesome, kind, and patient. She's excellent with eye exams and with checking eye health.

Just had a second appointment with Dr. Wang Choi. I highly recommend her. She is thoughtful, caring, friendly, and takes the time to answer questions thoroughly. I've seen many optometrists in my life and I'd put her at the top of the list. read more

This place goes above and beyond to satisfy their customers. Everyone there is amazing. The eye appointments are always on time and thorough. Jacob is the man who will help you pick your frames and he is super helpful and knows how to pick what frame will fit you best. Have been going to this place for probably 10 years now and can't say enough great things about them. read more

I've been to a few eye doctors in my life and this one is exceptional. Dr Wang is excellent in the care that she gives. She's prompt, attentive, and takes the time to explain everything regarding your questions/concerns, and vision health. Jacob is helpful when selecting frames and fitting them when complete. He's also a kick, watch for his humor! :) Evelyn is helpful when I call or email and I appreciate her prompt replies. Truly, this office is so kind. Getting into the parking lot can be a challenge unless you come from the east or turn off 178th NE. Not a problem otherwise. I highly recommend this office for your vision care. read more

This clinic is excellent. Appointments are easily scheduled and punctual. Dr. Irene Koval is compassionate and highly knowledgeable. Her communication skills are commendable, as she thoroughly explains each step of the eye examinations. Dr. Koval takes the time to address all my questions and concerns. I wholeheartedly recommend this clinic, particularly Dr. Koval, to anyone facing vision problems. read more

I called to set up an appointment as a new patient. The person scheduling could not answer basic questions and encouraged me to go somewhere that provided more competent medical care. Thank you for your refreshing honesty! Update to Owner's Response: That will not be necessary! I called somewhere else, initiated a virtually identical conversation, was listened to by the staff, and had a wonderful experience as a new patient there! Thank you so much! I can honestly say that without your staff member, it would have been unlikely I would have found myself there. Happy New Year to you, and your staff! read more

Not kids friendly. Though I had an appointment for all 3 kids, felt uncomfortable. The doctor took my advice to change the prescription for my 15 year old. Opted this place for due to convenient location. Going back to Paris Micky Optical's in cross roads Bellevue. Update: Irene from the Redmond Vision Clinic replied to my review. She did not remember if her office did ever had my kids over. I had to call her and remind her. Still we are not going back here. I found a better place and doctor for kids. Got my lesson no matter how far you have to go from home satisfaction is the priority. read more

That is incorrect. I was never offered to be seen at lunch. I was only offered a 3:45 appt which was 4.5 hours later. I understand you are busy and I was not expecting a full appt at that moment. All I wanted was a quick look from someone to tell me if it was an emergency or if it could wait until later. I even offered to wait until the current appt was over so the doctor could look real quick then I would come back later if needed. The attitude and lack of empathy from the front desk is why I am writing this complaint, not because you were busy and unable to see me right away. Good luck to you. read more

My wife and I needed eye exams. Scheduling was easy, and Dr. Koval spent extra time with us to ensure the vision measured is accurate. They also have cool technology to take photos of the eye, and examine what's happening inside your eyes. Definitely recommended, and we'll be back next year! read more

Wow! I can finally see! I went to an opthometrist before and suffered with a bad contact prescription for a long time before coming here. The staff is great and I have contacts that finally fit my eye comfortably along with some sweet eye glasses that make me look like a cooler rivers cuomo from Weezer. This place has 5 out of 5 stars on google so I went here instead of my old doctor and I am soo glad I did. Oh, and I missed my first appointment and the squeezed me in, NO PROBLEM! I tried for a month to get into my last place! This Doctor is on the ball! The eyeball! HAHA read more

Great clinic. They fit me in when I had an urgent eye issue and they were very responsive and helpful.

I just had a great experience at Redmond Vision Clinic. I was having a really horrible day and I was even considering cancelling my appointment, until I realized that I didn't have a good enough reason and so I went. In other words, I was not very happy when I walked in, and I just wanted to get it over with. Dr. Choi was super nice from the get-go, despite my frowning and unfriendly face. She spoke to me very professionally and warmly and I actually ended up leaving in a better mood. How often does *that* happen after a doctor's appointment? She chatted with me about insurances, given all the recent changes, and how it affected me. We talked about health issues and how they would impact eyesight. She was very knowledgeable and shared her knowledge freely. Instead of the alarming puff of air thing to test for glaucoma, they have this thing that feels like it gently taps on your eyelashes. Pretty awesome, because who would want a thing of air puffed into their eye when they're already having a bad day? In addition, they've got a machine that takes a digital image of your eye, so you don't have to do the dilation thing. Very cool. Dr. Choi showed me pictures of my eye, along with pictures of unhealthy eyes based on the illnesses in my family. I would definitely recommend coming here. I didn't check out their eyeglass selection, as I'm happy with the frames I have, so I can't speak to that. They're totally cool with you taking your prescription elsewhere. Previously, I've had people actually try and fight me on taking my prescription. Overall, just very professional and very friendly. read more

Dr Choi is fast and efficient and thorough. Everything I want in any type of Doctor. Will be back here.

This was my first time at Redmond Vision Clinic. When I find a service that I like I stick to it--for instance, I've been going to the same dentist for 25 years due to the great service I received. I'm confident that the same will hold true for this clinic. My optometrist Jennifer was knowledgeable, friendly, and offered relevant suggestions. When she learned of an issue that I had with another clinic in recently filling an older prescription she offered to help when she could have simply (and appropriately) declined, and she didn't. I look forward to continued great service here. read more

I was looking for an eye doctor for my two boys, ages 13 & 14 and Dr. Kovai was amazing! She was knowledgable, kind, and efficient. The entire staff is friendly and a pleasure to work with. Highly recommended! read more

Dr. Jennifer Wang Choi is great! Both my daughter and I have gone to her and we highly recommend her! When I had gone to a different eye doctor, they had made my prescription too strong and I didn't realize it. Dr. Wang Choi was able to identify the problem and work with me to get it fixed. Easy to park and beautiful office. read more

I have been coming to Redmond Vision Clinic for a number of years, but prior to Covid-19 I tried one of the national chains and had a horrible experience. I came back this week and remember why I will always be a customer of RVC, outstanding Eye Dr's and outstanding customer service. Thanks! read more

Annual checkup with state of the art equipment. The Doctor is very personable and professional. Decided to replace my 6 year old frames. Very good selection and the optician most helpful in helping me select a frame that was mostly covered by my insurance plan. I picked them up on Monday and he did a great job with final adjustments. read more

Dr. Choi was very warm, knowledgeable, and efficient. I appreciated that she performed a very detailed exam of my retina using latest technology. I would highly recommend this vision clinic! read more

The eyeglass/frames collections are expensive and very limited. I had visited other stores etc. Costco in the same area which has many more eyeglasses/frames with range of prices. Hence the clinic is probably not meant for the folks who are not looking for expensive-only eye-hardware. Nevertheless, I've found Dr. Jennifer Choi very good during my consultation. So, I will recommend her for the eye-exam. read more

I went in to have my prescription put into my glasses. Jennifer Wang was very condescending. She was very unfriendly and not helpful. Some disabled older guy came from the back was even worse. The receptionist kept rolling her eyes. It was really a bad experience. I believe they are use to serving a certain clientele and did not fit into what they use to serving I strongly do not recommend this place read more

We were able to schedule at convenient hour and were accepted right when we came. The doctor was very pleasant, took the time to make sure we understood everything in details. They even helped with adjusting my current glasses frame. read more

Customer service is fantastic: they always answer the phone, check your insurance coverage for you, easy schedule and reschedule; and every time I walk in, their front desk staff is nice and friendly! Irina and Greg are amazing. Greg helped me pick my new glasses frame and was very patient. Irina always listens to me very attentively and answers all of my questions. The new location is great too! read more

Great eye exam ! They have some of the latest equipment that found some things that my last place did not. Thank you guys

My wife and I have been going here for well over a decade and have always had great experiences. I never feel rushed and my questions are always answered knowledgeably. Wish all my healthcare experiences were like this! read more

Stop deleting my review, I am a customer, and I have a voice. Do not come to this clinic, it's a rip off, and Alex is the most unprofessional opthometrist that I have ever seen. Save yourself some hassel and find a different eye doctor, there are plenty of good ones around Redmond. read more

Doctor is great and really works you through everything. He knows his stuff. The other staff is really helpful. If you are looking for a good quality doctor then these guys are great! The selection in house isn't fantastic but they are very willing to help you or order if they can. They dont try and sell you stuff that isn't a huge benefit to you either which is a relief. Make sure you make an appointment read more

I uses bifocal contacts and have difficulty getting the lenses right for the past few years. I have changed doctors a few times because of that. I have seen Dr. Koval and Dr. Wang-Choi several times over the last 5 months for rechecks after seeing them earlier this year. Even though there is a gap between my initial service, they are very patient and work with me to better my vision under warrantee. And, appointments are always easy to get (usually the same day). They also uses newer equipment. It took a few tries and several communication for them with the lens provider, they got me a better vision. I would recommend them to anyone. read more

The only place I've gone to for my eye exams. Great staff. Dr. Erickson was awesome but has retired so haven't been able to see him for a few years. Dr. Koval is wonderful and always make sure I know what is going on with my eyes. Easy to schedule appts too. Will continue coming here. read more

Today was my 1st visit with Dr Jennifer Wang Choi for my eye exam. She is a very knowledgeable, kind, friendly & patient doc. She explained everything to you in details & helped you with any concerns you have had. She's the best optometrist I've ever had! I strongly recommended her to anyone! I know the rest of my family will be switching to her soon... If I could I'll give her a perfect 10! read more

I had a new prescription from another eye doctor. A co-worker referred this office to me for my new glasses. The selection was poor. When I made a choice the sales rep tried to talk me out of it due to her style preference. The glasses I chose have been a nightmare with peeling paint and will not stay adjusted. I went back to the shop 2 times and they were not helpful in resolving my issue. I have never had these issues in 30 years of wearing glasses. Thankfully my vision benefits just started over and I can shop somewhere else. read more

I had a serious eye issue and was in some terrible pain. I found Redmond Eye Clinic's website and is specifically said if you have an urgent issue we will "take care" of you and Dr Wang sure did. I am extremely satisfied and thankful that Dr Wang made time for me, my own eye doctor would not. That really matters to me and Dr Wang is now my eye doctor. The office gal was also very nice and patient with me when I was in pain. Thank you very much. I appreciate Dr. Wang being there when I needed her. I would recommend Redmond Vision Clinic to anyone who wants an eye doctor that takes the time to help. read more

I love RVC. They are a neighborhood provider and truly seem to care about their patients. The doctors are great. They work with my entire family (5 of us in glasses and contacts) and we all love them. My favorite part of RVC though is Luiza and Alex. They are SO helpful! I am constantly refilling prescriptions and contact orders and they are incredibly kind, service oriented and friendly. We've been with RVC for three years and can't say enough about the service they provide. read more

Dr. Koval is definently the nicest optometrist I have ever visited! Definently come here and see her!

Honestly, I do not like going to doctors, including eye docs, but Dr. Wang put me at ease immediately. She has such a nice demeanor, and really cares about your eye and overall health. She was patient, and explained the process to me the whole way through. I just happened to be in Seattle visiting, but I will definitely be back next year for my eye exam even though I don't even live in Seattle! Wish I could give more than 5 stars! read more

We needed our yearly exam, and we were able to get in in a few days. Very friendly staff. The doctor was very personable and did a great job of explaining everything to us. This was our second visit to this office in the last year and the experience has been the same. We were previously at another clinic that had changed staff and the service became degraded, so we're very pleased to have found Redmond Vision Clinic. The one downside is the parking next to the office can be fairly limited at peak times, but you can park on the other side of the building which is usually open. read more

On time, well-organized, patient and thorough doctors, friendly staff. Highly recommended.

Dr. Koval was probably the best optometrist I've experienced. She was very accommodating with my preference for a weaker correction, and making the correction the same for both eyes. She seemed very knowledgeable, thorough, and was easy to talk with. read more

I saw Dr Choi today for the first time. I used to be a patient of Dr Erikson but he retired a couple years ago. Dr Choi was wonderful and patiently answered many vision related questions from me. Two thumbs up Dr Choi! read more