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    Northwest Eye Surgeons

    2.2 (42 reviews)
    Open 8:00 am - 5:00 pm

    Services - Northwest Eye Surgeons

    Eye surgery

    Laser vision correction

    Northwest Eye Surgeons Photos

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    3 years ago

    Best care I have had. Even got me in in an emergency situation. Checked me out, couple follow-ups and back to normal.

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    Page 1 of 2

    Ask the Community - Northwest Eye Surgeons

    Review Highlights - Northwest Eye Surgeons

    Werner Cadera and could not recommend him more strongly.

    Mentioned in 2 reviews

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    Sun Wensi, MD PHD

    Sun Wensi, MD PHD

    2.9(10 reviews)
    0.3 miNorthgate

    I was lucky enough to be referred to Dr. Sun after terrible care at Northwest Eye Surgeons. I was…read moreso nervous after being treated at Northwest Eye Surgeons horribly and having been put in situation that potentially could have been life or death. As a healthcare provider, I am very careful and particular about my providers, having seen a lot in my 40 years. Dr. Sun was AWESOME! He took on my case immediately, and the care I received from beginning to the end was superb! Let me start with the office staff, they were unbelievably helpful, I had to have my surgery in an OR, not a procedure area. They took on the scheduling and insurance company with finesse!!! In fact, we thought it would be a month or more to get approval. It took about a week. They were accommodating in scheduling both before and after surgery. They are amazing!!! Dr. Sun was an outstanding provider. Unlike other clinics, he did not try to upsell me, trying to make more money. He presented my options clearly, and he was honest about which lenses he recommended. He did not try to push me into buying the most expensive types, letting me know both the good and bad of each lense. I NEVER felt pressured or like I was in a cattle call, just trying to get as many surgeries and as much money as he could make. My surgery had complications completely UNRELATED to my medical treatment, and directly related to having waited too long and having a complex cataract. This required much follow-up. I can not tell you how impressed I was with how available he was at the drop of a hat. He followed up with me later in the day after my surgery, personally calling. He followed up with me the next day, and for the next month. I had to go in urgently to address issues, and when I called the response was immediate. His office staff immediately had me come in. He was patient, kind, caring, and very willing to answer my and my husband's questions. In the hospital, as I was getting prepped for surgery, the staff was talking about him. They had great things to say about him, and they complimented him on his care and treatment of staff and patients. Those kind of recommendations do not come lightly, and as I was very nervous pre-op, this helped with relieving my high anxiety. Yes, his building is old and in a weird place, but once you are in the doors, you are treated very well, and the care you receive is outstanding! I have recommended him to many of my fellow colleagues and friends. One of my family has worked for an eye dr for years, she intends to go to him for her cataract surgery. With my eye healed, I am ecstatic about being able to see, not realizing how bad my vision had gotten. I am grateful EVERY day for the surgery and how lucky I am to have had him as my partner in this cataract journey. I have another cataract that needs to be addressed in the future, and I am relieved that the decision of who to go too has been made. That is half the battle right there.

    I have never written a review on doctors before this. It seems Dr. Sun's review is either 1 or 5…read morestars so I'm writing a 4-star review:) I deducted one star because his Northgate office is in an old and outdated building and it's not the most comfortable and inviting waiting room. I don't think all these one star reviews has anything to do with Dr. Sun's ability to provide a proper vision care! I've been under Dr. Sun's care for almost a decade. I receive annual diabetic eye exams and recently received two cataract surgeries from him with complete satisfaction! My eyes are unusually complicated due to multiple RK surgeries that went wrong about thirty years ago. I've been to many ophthalmologists but I trust Dr. Sun for my vision care with total confidence. He is a good doctor and a surgeon. Visits with him are precise, short and sweet. He doesn't waste your time with running you room to room running unnecessary tests to bill your insurance. He is knowledgeable, genuinely caring an excellent surgeon. He doesn't rush you and answers all your questions so you always leave his office satisfied. He cares about his patient so much that he actually called me several times to check on me after every surgery even when he was on vacation! How many doctors do that? So for great eye care, I give him two thumbs up!!

    Eye Associates Northwest - Extensive choices of frames.

    Eye Associates Northwest

    2.0(69 reviews)
    0.6 miMapleleaf

    I rarely leave negative reviews, but my experience at Eye Associates NW was disappointing from…read morestart to finish. The entire process felt like an assembly line. Impersonal and unprofessional from the very beginning. Check-in is done by a machine, not a human. I was put through a series of exams in stations - with no privacy - one of the stations was actually in the hallway. The young woman (tech?) who worked with me was sweet but wore a hoodie and had a computer covered with stickers. There was no explanation of what the testing stations were - just a "put your chin here". By the time I got to Dr Nash (who did none of the examining) I already felt uneasy. He sat across the room and didn't seem to hear why I had come in. There were some attempts at upsell of services I didn't need. At that point, my trust level was zero. If you're looking for thorough, patient-centered eye care, I'd recommend going elsewhere. Oh yeah, and they solicit Google reviews if you need further examples of unprofessionalism.

    we were originally told the glasses would be ready in two weeks, but after hearing nothing, we…read morediscovered the order had never been placed. After they reordered, there were still no updates. When the glasses were "ready," the prescription was completely wrong--the reading distance was about 1.5 meters. They acknowledged the mistake and said they would replace the lenses within a week.Weeks passed again with no communication. I eventually left a message saying we either wanted the finished glasses or a refund. Only after that did they call to say the glasses were ready. But when we picked them up, the exact same problem was still there.A few days later, when we returned to the shop, the staff immediately told us they already knew the lenses had not been changed and that the problem would still be present. They admitted that the new lenses had arrived, but they never replaced them and gave us the same faulty lenses again. Instead of calling to let us know and apologize, they waited to see if we would notice the mistake. They should have informed us right away. Although we finally received the glasses after pushing repeatedly, the total delay, the multiple mistakes, and the complete lack of accountability made this the worst customer service experience I've had with an optical shop. If a business cannot fulfill a straightforward order or provide updates, the least they can do is communicate honestly or offer a refund.I cannot recommend this shop based on this experience

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    Eye Associates Northwest
    Eye Associates Northwest
    Eye Associates Northwest

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    Visionworks

    Visionworks

    3.1(14 reviews)
    0.0 miNorthgate

    Props to managers who can turn around a hard situation!…read more I walked in off the street around an hour from closing on a Friday, hoping to avoid going to Costco. I have a pretty involved vision-rehab regimen, and some specialty lenses had been sent to me from a practice I attend across the country. They come from ONE lab. Not replicable. I needed them installed in the frame I'd been wearing. This is a service a lot of opticians will offer, gratis, like bending stems or adjusting frames, getting new pads. But: it DOES take time, and I wasn't in care there. o: it's a pro bono service near CoB. Frankly, I have a stack of eye clinics I go to, and a couple extra pairs of frames -- BUT if the $300 *lenses* don't have a frame to go in, well, that's time + $. For whatever reason, the frame broke just getting the old lens out. That CAN happen to ANYONE, though there IS a skill component to it. Age/wear of frame CAN be the issue, and if the lens is thick, that can, too. So this isn't any place to assign any blame. But -- everyone feels antsy, now. I braced for dealing with getting a pair of frames marked/shipped, and out more $ to get another pair of lenses. Not how anyone wants to end the business week. The staff tell me they'll try to find a frame the lenses will fit in, and install them, give me a free pair. Wow. Well, that helps. This is not easy to do. They have a large selection of frames, and they didn't feel confident about what they had. So, I spent :20 or so looking for a frame I'd be willing to replace with, besides what they were looking at, explaining what I needed out of a frame, generally, for my rehab. Staff are starting to head home, and do. The store thins out -- soon it's down to two staff and me. The manager is working with me, and she pulls the best-fit out: not my best color, but I'm doing rehab, and I'm not going to worry about color. We try the old lens and it fits ok, goes in ok. She puts in the new one for that side, starts to try the other side, and then... that frame breaks, too. Lordy. She finds another 'also-ran' for fit of lens, and works with that. Women do not have as much hand strength as men, as a rule, and we are concerned about the calluses on her thumbs. She's getting a hand workout, using hand tools and heat. Somehow, she manages to open up the 2nd frame enough with the old lenses that, on a 2nd round, the new lenses fit. Success! Success for me, but writing off TWO pairs of frames to maintain goodwill on a free service for her and the store. Need to recognize it was more than the near HOUR and a HALF of time she gave me. Someone gets to write off two frames. I don't expect that kind of service, and I don't such service that much, but General Manager Jennifer Gwinn is running a pretty conscientious business, I'd say, and I'd like folks to know. I can't speak to quality of frames, or their lab for lenses, or anything about their clinician who refracts, but I can say the shop is convenient, has good deck parking, is bright, clean, and well organized, and I will certainly commended them for honest hard work and a commitment to service. They clearly want to help members of their community. Many thanks, Jennifer.

    I am giving 2 stars because of selection. If you have a narrow head then you'll certainly be able…read moreto find a pair. Those of us with a wider head are limited to just a few models that will either uncomfortably squeeze your head, slide off your face, or feel extremely cheap (think 2-3$ feel). It was a bit of a nightmare to realize that you had your exams done at a place that does not facilitate adequate selections for those with wide heads. Every pair should come with optional widths. I left empty handed and still needing a pair of glasses. Update: I'm so glad that I didn't settle for a pair here. I found a delightful pair at another store. For anyone reading this - look for your frames before you sign up for an exam. If they don't have frames that work - find a new place to have your exam done.

    Photos
    Visionworks
    Visionworks
    Visionworks - Vision works

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    Vision works

    Northwest Eye Surgeons - opthamalogists - Updated May 2026

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