This clinic does not honor appts, even those made 4 months prior. In Nov 2025, I made an appt to see Dr. McManus on Feb 24, 2026. At that time, he was accepting new patients. He decided to stop accepting new patients 2 weeks prior to my appt. I called to ask if they would honor the appt given it's long standing and was told "no." I asked them to check with Dr. McManus given the length of time the appt had been on the books. They said he had specifically told them to cancel all appts (she emphasized all). She (Megan) seemed certain he wouldn't consider it and wasn't willing to approach him about this. Bottom Line - don't expect this clinic to honor those things they've committed to. In my business, I encourage employees to come to me with these types of concerns and would never have turned down someone in this situation. read more

The staff was very friendly with a spotless clinic and they made it effortless to get a new pair of glasses.

Left eye getting fuzzy in the distance, needed a new prescription. Had a disastrously poor experience at the chain store I'd been going to for years, so hopped on Yelp to see who others liked. Lots of people liked Dr. McManus, so I made an appointment and had an exam. Holy hand grenade, Batman--it was outstanding. State-of-the-art/new equipment, used artfully by a master of his craft. He explained the state of my eyes in detail I'd never heard before. His staff was well-trained and pretty fabulous too. Dr. McManus' services cost a little more than the optometrists at the back of the chain store--and are worth double every penny. read more

Friendly and helpful staff. Easy to find and nice that parking is provided. Decent selection of eye glasses.

Great doctor, awful front desk staff. Don't ever be even 5 minutes late or you'l l be turned away and required to reschedule a month later. Recently changed their name and just adds confusion when trying to find them on Google maps. read more

rude receptionist. kind of a person who has no interest in working front desk. no soft skills. Doctor here is amazing , but the new receptionist is very snappy read more

I'll preface this review by saying that I'm also at fault here for not directly confronting the staff but I'm tired of fixing things. The doctor here seems fine - I didn't have any issues with my eye exam so I would recommend taking the exam here. My issues all stem from the purchase of glasses. I order a pair of glasses after spending one morning picking out a new pair after my exam. I was told when purchasing that I would be getting new frames. Great! And that it would take at least two weeks. That's expected, especially with my astigmatism, lenses just take longer. They finished it in under a week, but it turns out it's because they used the display frames and tried to pass them off as new!! I only found out by mistake because the color looked very off (turned out to be lighting) but as I examined them, I realized they were also very scratched. They made it right by order me new frames and swapping out the lens for me but that process was a nightmare because they couldn't communicate a time frame of when I could expect the new pair (they blamed the vendor but at this point, I have trust issues with this place). Complete silence for almost 2 weeks. I had to reach out for an update, which just isn't great customer service. Turns out, they really mark up frames. I didn't realize it until I got the overview from my insurance but they billed $470 frames for $600. First world problem? Sure, but that doesn't change the facts. I'm sure if they mark up the expensive ones, they also mark up the cheaper ones too. Save yourself the heartache and time. read more

I needed a new eye doctor and somewhat randomly picked Dr. McManus. I am so glad I was led to his office by fate. When I walked in the door I was promptly greeted by the staff. I only waited a moment before being led back to a room for my preliminary exam. Once that was completed I was led to the room for the primary exam. I think I waited about a minute before Dr. McManus came in. He greeted me very warmly and reviewed the information from the preliminary exam. He conducted a thorough exam and we talked about my eyes and general health. I really liked Dr. McManus and everyone I met at his office. My appointment was handled very professionally, yet in a friendly manner. It was quick and efficient. read more

I am a physician so I know when I enter a friendly staff and environment. The doc was very good at explanation and listen to my issues with contacts. He also made great recommendations for lasik if I choose to. I would definitely go back to him and refer patients there. read more

I am very impressed with Bellevue Optometry and Dr McManus. The office is very well taken care of and clean and the staff is helpful and welcoming. I started on my very long journey of being fitted for contacts back in October of 2017 at a different but near by Bellevue vision center. The process was so long and drawn out that finally at the end of February 2018, still not having a prescription for lenses even though they had given me about 13 different sets to try I gave up and went looking for a better Doctor. I was referred to Bellevue Optometry and Dr McManus by a co-worker who has been seeing him for years. I was pleasantly surprised at the drastic difference and vast improvement this new doctor was in comparison to the previous. He was very knowledgeable and just made me feel very sure of his ability to find the right lenses for me. I returned to work with some trials that day and immediately told my co-worker that he was waaaaaay better and that I was so sure he was going to be able to get it right! After wearing the trials for a week or so I had my follow up where he made 1 adjustment to one of my eyes and BAM! HE GOT IT JUST RIGHT ON TRY # 2!!!! His team reached out with a break down of my coverage benefits and a rebate offer and placed the order to be shipped to my house. I could not be more happy with my experience. read more

Had an eye exam. Dr McManus is great. I've been to a handful of eye doctors, and he's my favorite. Very thorough, nice and easy to get apt. Great staff, easy parking, excellent frame selection read more

Everyone at the office was very helpful and professional. I had a great experience and will be back! I'll recommend your office to my husband, as well. read more

Dr. McManus is very easy to talk to and work with. He is very knowledgeable and helpful. Staff is personable and very accommodating.

After making an appointment online two weeks earlier, including the completion of the requested contact and insurance information, I showed up for my appointment and was told the clinic does not accept my insurance. The front desk staff blamed the computer system that "erased" my contact information as the reason for not contacting me. One of the front desk staff looks and asks the other, "oh, is this the one?" Yeah, that feels really good on a human level. Nearly every doctor, in whatever speciality, require patients to sign a form acknowledging and accepting responsibility, holding them accountable for payments and appointment cancellation policies. But who holds the clinic responsible when they don't hold up their end of the bargain? Humans blaming computers is highly unprofessional and abdicates responsibility. read more

I have been a patient at this clinic for many, many years. They have taken care of me and my entire family. We are always so pleased with their service, attentiveness, care and attention to detail. They have great selection of frames. If there are any problems after purchasing glasses they are there to standby the products they sell. You will receive individual attention and great care. read more

Dr. McManus is very nice, patient and calm. Crystal is super helpful and I was impressed with her follow through. Great service!

Top Notch Customer Service! This office is exceptional! Every staff member I came into contact with was extremely professional, welcoming and had a great sense of humor. I felt very comfortable and satisfied with the level of care given to me; especially as a brand new customer. They took the time to help me select a new pair of glasses, explained the insurance and upfront costs and had a great selection of frames to choose from. I also ordered new contacts - the Dr. even set me up with some complimentary eye drops to help my allergies! Wonderful experience - would highly recommend this office. read more

Dr. Mcmanus is very thorough and also very friendly. He has seen my family since we relocated to the PNW and we are very happy with his efforts to find the best options for our eye care. read more

I can always rely on Dr. McManus and staff for taking the time to do a thorough and careful eye examination. Any time there is a change in my eyes or I have questions I leave with an understanding the situation and what to do. read more

Great customer service. Visitung uo here for school and firgot ny cleaning kit. Stopped by for a cleaning kit. Ladies are very nice.

I love Bellevue Vision. I always get prompt, polite service. Dr. McManus is wonderful. Crystal is very helpful with frames.

I have been going to Bellevue Optometry Clinic for several years now and I am so happy with the care and service that I receive. Dr Mcmanus provides great care and lets you know what he is monitoring or looking for. The staff are friendly and helpful. It is also so easy to request an appointment from the website. I recommend Bellevue Optometry Clinic as your family eye doctor. read more

Been to the office twice and I am satisfied with the service. The stuffs are very friendly and Dr. Rick is thorough. They also found me a new frame that I like, which is rare as I am picky in glass frames. The only downside is that they charge more for contact lenses prescription v.s. my previous O.D. in U Dist. But pretty much everything in Bellevue is more expensive! read more

Fantastic Doctor and fantastic staff. Friendly. Great customer focus. Excellent communication.

I just moved to Washington and was referred by a co-worker. I am extremely pleased with the doctor and the staff.

I have been seeing Dr McManus for over 25 years. He has always been thorough, professional and understanding about what is going on with the health of my eyes. I highly recommend visiting him for eye care.... read more

I had been unhappy for a couple of years with the office I had been with. I didn't feel like the exam was thorough and the staff was not very helpful. I planned to switch after the first exam but I lost my glasses and went back a second time in an emergency. I recently mentioned to a friend that I was looking for a new doctor and he raved about this office. He and his wife have been going for years. I made an appointment and now totally agree with his review! From all the staff to Dr. McManus, everyone was kind, helpful and attentive. The exam was VERY thorough. I felt that I was being treated like a patient, not a number. Everyone listened to my concerns and Crystal even custom made a pair of glasses for me! I couldn't recommend this office more highly. Thank you all so very much! read more

This is the best eye doctor around. Everyone there is really knowledgeable and very friendly and the prices are really reasonable.

I have been going to Bellevue Optometry Clinic for 20+ years. Staff is very friendly and Dr McManus is an excellent practitioner. I highly recommen this clinic. read more

Dr. Mcmanus and his staff are wonderful. Extremely professional, personable, and have excellent recommendations. They are speedy during appointments and they have always been really helpful with last-minute scheduling. I have been going there for over 10 years and I will keep going back! read more

I've been going to Dr McManus for nearly a decade and have had 100% fantastic experiences.

I had a terrific experience with Dr. McManus. You can tell he really cares about his patients. Great staff, very nice and engaging, nice office and I am recommending them to anyone who asks. 5 stars all the way! read more

Love going to see Dr. McManus and his wonderful staff. Great selection of frames, very good at listening to you as a patient and any concerns you have. Highly recommend Bellevue Optometry. read more

I have gone to Dr McManus for many years. I was always very satisfied with his advise and his staff. When I moved to Seattle, I tried another eye doctor on the west side. I used Dr McManus as my second opinion for my cataract surgery. His advice and guidance was better than the original strategy. I am 100% satisfied having followed his advice. I'll be driving across the bridge to the East Side from now on! Thanks for your help! read more

I've been a patient at Dr McManus' office for over ten years. The service is fantastic and I've always been extremely happy with my eyeglasses and contacts. read more

My family made the switch to Dr McManus a few years ago, and I am so happy we did! I have gotten new frames and made the switch to contacts since being with this office, and both procedures were made easy and stress-free by the wonderful care of the staff. All are very friendly and personable. I also greatly appreciate their office hours-- my job can make it difficult with some doctors' offices to make appointments, but not here! You will not regret making the decision to visit here. read more

We have tried a number of optometry clinics over the years and never quite felt "at home" at any of them. Came across Bellevue Optometry Clinic online; it wasn't exactly close to home but it had good reviews so we figured we'd give it a try. And so glad we did! Dr McManus is an absolute pleasure to deal with, and all the staff is very polite and professional and helpful. Took a while for our daughter to be able to put in contacts (her first time with them), and the ladies helping here were nothing but kind and patient and stayed there with her until she got the hang of it, which was past their closing time (I felt so bad to keep them late, but so thankful for their help!) They also made things really easy for us by billing insurance directly. We just ordered another set of contacts from them and will be taking our entire family there for future eye exams. read more

Great optometry clinic! Convenient location with parking and wonderful care from the staff. The tests they performed on my eyes were very thorough and explained clearly. Dr. McManus took his time during my eye exam and discussed my concerns in detail. I feel very happy with the clarity of my updated prescription and am looking forward to getting the new glasses I chose at this office. read more

I have been a glasses only customer for more than 10 years. I get my eyes examined by an Opthomologist. So this review is based soley on the Opticiian Services. I am always treated courteously by all of the staff. The prices are reasonable and the selection of frames is excellent. Oftem I come in at the end of the calsendar year (just before Christmas so I don't lose my employer's benefit. Although they are busy, they take sufficient time to measure and remeasure for my progressive lenses. I've never had a problem with any of the lenses (or frames) I have purchased. read more

This is the worst eye exam experience i had over the years. I have been wearing the contact lens for year, and recently just found some issues with the near sight blurriness. Not only the doctor didn't discover that I have started having bifocal issue, but also he made a mistake, by just raising my prescription, to make the close reading even more blurry. When I called back for coming back to check again, he denied and just asked me to go back to the previous prescription. In the end, I had to go to the other 2 eye doctors to fix the bifocal issue. And several days later, I got a bill from them other than their charge to the insurance for both "eye exam" and "prescription". They charged me $49 for contact lens fitting fee, which either he didn't fit me with any contacts, or did any test for the base curve or diameter for the contacts. Where does the fee come from? they just want money, and never treat patients professionally!! I would suggest you stay away from this office. The doctor is not friendly in person at all, comparing with all other nice doctors. read more