Dr. Huang is the best. Efficient, fast, cordial and knowledgeable. Lubya, the front desk staff assistant is amazing. She accommodated me I was trying to squeeze in an annual eye exam in December before January's new insurance kicks in. They didn't have any availability but Lubya squeezed me in since I don't wear contacts - same day as when I called in! This is a great place for a routine eye exam. read more

The exam went very smoothly. The doctor was sweet and caring. He took great care to see if my cornea was scratched by the fleece blanket. read more

I called (outside of possible lunch hour) to schedule an eye exam appointment for my daughter, but no one picked up. I left a voicemail, but no one returned my call. Their voicemail says that you can make appointments online but their website does not allow for appointment scheduling so that was misleading and inaccurate. When you click on schedule appointment button it just gives you their office number. I did not try to call back again because obviously they don't care for my business so I doubt they will provide decent service even if we managed to schedule an appointment. If they cannot even have the courtesy to respond to potential customers, it does not bode well they care about people. It's no wonder they have such bad reviews on Yelp. read more

Dr. Huang has provided me with excellent care. She is knowledgeable and very patient. I am so grateful for her and will stay with them in the future. read more

Dr. Huang and her staff were all very friendly and helpful. I felt like my vision and my needs truly mattered to them. Dr. Huang took the time to explain to me all my results and answer all my questions without feeling rushed. She will be my eye doctor from now on for sure! read more

Updating my review. My previous 5-Star review still holds as far as expertise and care go. Dr. Wendy Hoang is the absolute best, and the staff is great, but seems like partnering with the new ownership is a step backwards. I had a $25 coupon that was promised to me when I made an appointment online early this year, but it was not honored and I didn't have proof for it. I also had a $25 coupon for my birthday, but was told it wouldn't apply because I used my insurance and because The glasses were part of my routine annual checkup, which makes no sense. I am attaching a copy of that coupon for everyone to see, so that you can judge for yourself. The total cost for my glasses after insurance and copay was $153, which frankly isn't bad, but I decided to walk out and think about it because I felt cheated. I did not expect this place to use sleazy tactics. Going forward, I will just get my exam here (because the optometrist is amazing) and get my glasses of contacts online. If it costs me the same or a little more to get it elsewhere, I will do that based solely on principle. I will not condone sleazy practices. read more

Vision Care Bellevue - This is the coupon I received that was not honored because I used VSP insurance instead of paying everything out of pocket. - Eyewear & Opticians Near Me - Bellevue, Washington

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In late Feb, my right eye feels itchy and went to Vision Plus Bellevue to do eye check as a returning customer. Dr Wendy Huang prescribed antibody eyedrops with asteroid in it. One week later, the right eye condition became much worse and I went to ER(photo attached). Then I was referred to see ophthalmologists. They told me to stop using that eyedrops. Because the diagnose is Virus Keratitis. Antibody eyedrops can't cure virus but the asteroid in it helps virus grow. Now I have been receiving treatment for more than half a year. But right eye vision still can't be corrected back to full 20/20(My original condition) There are two points: 1. Wrong diagnose. It wasted me one week of time, which is super valuable during early stage treatment for Keratitis. 2. Prescribed eyedrops contains asteroid that helps virus grow. It makes my right eye condition worse. I am still receiving treatment. If my right eye can't recover back to normal, I will consult legal service for this. read more

Vision Care Bellevue - Eyewear & Opticians Near Me - Bellevue, Washington

The staff here is incredible. It makes the experience so pleasant. I had an issue with my vision benefits and they took the time to do all the leg work with my insurance. Can't say enough good things. read more

This is actually my second review for Vision Plus. I entered the rave review way too soon .... My vision test and glasses selection was a month ago and I STILL do not have my glasses! I cannot conceive what constitutes a rush order normally, but for this place, it is "oh, that? Sorry, I forgot to enter that order..." Avoid this place if you actually want to receive your prescription. read more

Dr. Wendy Huang was very thorough and explained to me what she was doing during my first visit. She was very professional and easy to talk to about my eye exam. I would definitely recommend her to anyone who is looking for an optometrist. read more

Wendy and the staff always take care of my vision needs and offer the best service and explanations about my eye health/

The team did a wonderful job for me. Kind, courteous and professional. I highly recommend. Thank you

Excellent experience with Dr. Wendy Huang and all her staff. They were accommodating and kind. It is a very clean, well-maintained facility that offers reasonably priced, fashionable glasses - and I love my new frame. Highly recommend. read more

Dr. Huang is so kind and thorough. I have been going to her for years and highly recommend her and her office!

Just had my annual eye exam. Dr. Huang is great and the staff is super friendly. Always a pleasant experience.

Vision Plus Bellevue was a seriously pleasant experience. I hadn't had an eye exam in about a decade and after my trusty glasses were only holding together from molding glue and willpower, I figured it was time to go in. Dr. Huang is cheerful and informative, taking time to explain my eye health and not rushing any part of the exam. She didn't mind my needing four or five flips of that big multi-lens face contraption before I was able to tell if 1 or 2 was the better option. She pointed out all the little tidbits of my eye's structure and what it meant for long and short term health. (Pro tip: spring for the scan instead of the dilation, it's worth the in-depth analysis.) Sylvia is a delight who's website description of "warm and friendly" is spot on. She got me all set up and through the preliminary tests with a smile -- even that damned 'air poof you right in the eye' pressure test machine. She was exceptionally patient while I tried on frames for a new set of glasses and sent my wife a boatload of selfies. She went over my coverage with me, priced out options, and not once did I feel pressured to buy any extra add-ons. I asked about transitions and reflective coatings and was offered options, and never told that they were necessary, only added benefits. It was endearing and stress free. Thank you to the staff of Vision Plus Bellevue, for both the great service and putting up with a picky guy who really just can't bring himself to like tortoiseshell glasses. See you when my frames come in. :D read more

Great service. Everyone super friendly and prices are comparable to other eye doctors. Good selection of high quality frames with different price ranges without causing me decision paralysis. Love my Raybans lots of compliments. Must have spent 20 minutes getting them adjusted just right which they were happy to do for me! Never felt rushed. Will come back next year for prescription sunglasses! read more

Vision Care Bellevue - Sturdy bag with complementary glass lens cleaner. - Eyewear & Opticians Near Me - Bellevue, Washington

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The whole service experience was amazing from scheduling through to payment. I am so happy I ended up here!! Dr. Huang is great, this is the most informative eye check I've ever had. She takes the time to be sure I understood every test/result. The rest of the staff was very helpful in selecting frames that work for my face and I had a lot of fun picking out my glasses. Pricing was very transparent throughout the whole process and I can't wait to get my glasses. I will happily come back for future eye wear! read more

I was one of those people who found an eye doctor and stuck with him for years. When he retired he sold his business and it just wasn't the same. I went to Vision Plus because they were near Panera and I felt like I knew them (not because I did but rather bc I was walking past their door a bit more than I care to admit). I'm going on my 2nd year with them and everything is easy and smooth sailing. I think I've found my new long term eye place. read more

I couldn't be happier with the service and staff here. Dr. Wendy Huang and her team were attentive and incredibly patient and kind as my baby girl was fussy throughout the whole appointment. Great glasses selection and super clean office. read more

I was well overdue for an eye exam, and I am very happy I went to see Vision Plus in Bellevue! They were friendly, clean, quick and knowledgeable! They provided me contacts to test out and see which would best suit me, and helped assist break down my insurance and how it applied. They provided a few awesome coupons as well. I highly recommend them! read more

I had been needing to go to get an annual eye exam as I was overdue. I was referred here and thought I would give it a try. I'm glad I did because I had a great experience from start to finish. Dr. Wendy Huang was very friendly, patient, and quick! I had a great experience during my eye exam and she was very thorough with her answers, making sure I understood everything. I loved that my appointment started right on time and was finished quicker than expected as I was on a tight schedule. I was able to complete my eye exam and pick out a pair of glasses in just a little over an hour. They have a great selection of eyewear and Luba was super helpful, kind, and patient with me when helping me pick out the perfect pair! I appreciate all the staff at this office for being so friendly from the front desk to the doctor! read more

I bought 2 pairs of glasses, one of which has transition lenses, from Vision Plus Bellevue a few months ago. One pair was slightly large, which they fixed immediately. Today I was near their location when I remembered that the right lens had popped out last night. I called from their convenient reserved space, and the technician came right out, took my glasses and repaired them at no charge. Their pandemic protocol is unparalleled and their service impeccable. I recommend them highly. read more

Dr. Huang is very patient and nice, equipments are adequate and clean. Luba is very helpful when I'm choosing my frames, she also gave me advise on where to find the glasses. Highly recommended. read more

Great experience at Vision Plus! Dr. Huang, Sylvia, and staff were all helpful, professional, and friendly through the entire process, from scheduling the appointment, insurance processing, and the exam itself. Dr. Huang is very knowledgeable and helped me find the right "vision regime" since I get pretty red, itchy eyes during allergy season. Now I stay comfortable throughout the day with no dryness and switch between my glasses and contacts with ease. I live in Wallingford and make the journey to the DT Bellevue area for my appointments and have no hesitations about it since I know I'm getting quality, personalized care. Highly recommend! read more

Great customer service, was able to pencil me in fast so i can see! What I hated the most was the fact that I was told everything was good and ok with my glasses purchase only having them call me and say they cannot find my insurance information, I have to pay full price for the glasses. Cancelled order and went to Lens Crafters, they were able to find my insurnace information and ordered my glasses. read more

Dr Huang is great. She takes time evaluating patients, is caring and explain results clearly. Her support team is just as nice, professional and efficient. I have been a patient for 3 years and could not be happier. read more

Doctor is pretty good. She will give you honest feedback and the suggestions. It's rare to see doctors like this.

I came here to get an eye exam and new contacts. It was easy to get in and I never had to wait long to be seen (which can be a problem at most places). Dr Wendy did a great job and makes you feel welcome. She also worked with me to find a contact I liked and ordered some in for me to try. The receptionists were always very helpful as well. Definitely would recommend! read more

Great place for healthy check for kids, my daughter like the doctor, she is nice and friendly, doing very good with kid. I got my Contact lenses there, the evaluation and test was professional and efficient, will visit next time. read more

I had an amazing experience at Vision plus. They are fairly new to the neighborhood right next to Panera Bread. I was able to get an appointment very quickly with Dr. Huang and the staff at the front desk were friendly. After checking in, I was greeted by Dr. Huang and was directed to the testing machine rooms. She was very informative and knowledgeable. She explained everything that she was doing throughout the exam and made sure if I had any questions, she would address it. She made sure to take her time to ensure I was getting the optimum level of care and service. They do dilate your eyes for the exam and you can either pay roughly $20 for some eye drop that doesn't dilate it or just go through with it. I decided to not pay and go through with dilating my eyes which were not that bad at all. I would definitely recommend Vision Plus. read more

Made an appointment. Waited a month for availability. Arrived early. Texted as instructed. Waited. And waited. And waited. Never got a call or a voicemail or an email. No explanation for why I was never contacted. Evidently customer service is now non existent at this location. Had been a loyal customer and really appreciated Dr. Wendy but the utter lack of consideration and follow up has effectively wiped that out. read more

I had a wonderful experience with Vision Plus Bellevue. The office did an exceptional job of taking extra precautions during Covid 19, and though an eye exam and glasses fitting can be an intimate process, I felt like the team was going above and beyond to ensure all safety and health measures were followed appropriately. It is a little difficult trying to pick frames when you have a face mask covering half of your face, but the appointments are spaced out enough to allow you to peruse the frames without any other patients in the waiting area so you can pull your mask down to test them out. They also ask you to place any glasses you touch/try on in a tray so they can clean them thoroughly before putting them back on the shelves. Dr. Huang was informative, knowledgeable, and so sweet. She has an excellent bedside manor. Nikki and Luba, the office team, were super helpful in picking out frames and collecting all of my insurance information etc. prior to my appointment. Excellent visit, and I highly recommend going to see them if you are in search of some new spectacles or contacts. read more

Dr. Huang was very proficient, professional with a great personality. She was quick, efficient and explained everything she was doing. Sylvia was super sweet and bubbly and greeted us right when we arrived! She checked our insurance coverage and made sure we were fully informed prior to our appointment so that there were so "surprises." Lupa was amazing with getting the glasses we wanted and also giving us options! they make everything quick and easy...which is excellent for my schedule! Thank you to the team at Vision Plus Bellevue! Make this your local home for your eye care, you will not be disappointed. read more

I had an great experience at Vision plus. They are next to Panera Bread. Dr. Huang and the staff at the front desk are very friendly. Dr. Huang is very informative and knowledgeable. She explained everything that she was doing throughout the exam and made sure to take her time to ensure I was getting the optimum level of care and service. I would definitely recommend Vision Plus. read more

I seldom write reviews until I have a large enough sample size but I have to say that this place rocks on all the important components: quality of eye exam, choices for glasses and contacts, kindness of front staff, and reasonable (for Bellevue) prices. I came back after living abroad for a few years and have to find so many new services. Tried a highly-rated place on the east of 405 NE 8th last year and was not pleased. So I tried again this year and I couldn't be happier. Dr. Huang really listened to me and my concerns and was so flexible in proposing solutions. I would recommend this place to anyone who wants the comfort of knowing their eyes are well-taken care of and wants a staff that is not just professional but truly kind read more

I had problems with my contacts and was not happy with my current Dr's office. I called around and and one office would only see me if I forwarded my medical records, the catch was I needed to get them to the office as they did not request on behalf of a patient. The next one would see me but it was a minimum of $189.00. When I called Vision Plus they scheduled me on the same day and said the charge would be $45.00 due to a recent prescription I could bring with me. I needed my new contacts (ordered from 800-Contacts) evaluated as I couldn't see with them all of a sudden. When I got there the front desk staff was welcoming and professional. Dr. Huang was personable, professional and VERY caring. The summary was 800-Contacts (they are now going to send me new contacts) had a data entry issue and had entered a -2.50 where a +2.50 should be. That is a problem with an eye prescription. She felt so bad for me that I had to deal with this she instructed the office staff to not charge me for the visit. She is my new Dr. and my husband will be switching to her office also. All in all a happy ending to a frustrating problem. read more

I have been seeing Dr. Huang for the past 8 years and she is very knowledgeable , highly sweet and great person with sweet smile always. .. I have gone tomany places without success but Dr. Huang prescribed the right contact lens. Her front desk person Sylvia is very good and somehow she gives the appointment whenever I have called. Lupa is another front desk person is also so sweet . If you are looking for a good eye specialist, this is the place I would highly recommend. read more

Dr Wendy Huang is an exceptional and very thorough eye doctor. As well as having great bedside manner, she puts you at ease with any questions or concerns you may have. Although, there are some good Optomotrists in Seattle, I travel from Seattle to Bellevue to see Dr Huang. Their office is beautiful with many new cool eyewear including local eyewear for you to choose from. The staff are always very kind and helpful. I've had many eye doctors in the past and I wouldn't go anywhere else but Vision Plus Bellevue. Thank you so much!!! read more