I have loved Spaghetti Works since I started eating here in high school (more than 30 years ago). This was by far our worst service ever. Our server, Jasmine was beyond unpleasant. At no point did she smile or offer any form of welcome. She actually scowled several times. My 12 year old nephew was not permitted to order a kid's meal because he looks older than 12 (yes, he's tall) and had no idea (he's 12...), but my almost 14 year old son was because he looks 12 (he's short). She also wouldn't let my nephew-in-law share his salad with my niece (his wife) because it's one salad bar trip per person. He didn't want the salad. He wanted to share it with his wife, but our server informed us we'd have to pay for an additional salad. Our food was good and another server, Belle saw the poor service we were receiving and attempted to make up for it with exceptional service of her undertaking. She filled empty drink glasses that Jasmine ignored and made sure we didn't run out of or need anything else. Thank you to her for salvaging at least some enjoyment for our dinner. I understand we all have off days, but Jasmine made no attempt to be pleasant and it was truly disappointing. read more

The food was not hot, the bread was hard as a rock, and the portion size for what we paid was not worth it at all.

Last night was the worst I've even seen. First they had the host who was sitting everyone coughing all over the place and touching menu's and silverware. I told him to put on a mask and he gave me a dirty look. Second the was a guy with a damn dog in the restaurant. The dog was all over people sniffing them and brushing up on them while the guys walking around the restaurant. Who is the manager here and why are they not doing their job? Service dogs need to have credentials. Especially in food places. Or the dogs got to stay in the car. Ez as that. The food was trash. Soggy ass noodles and the bread seemed to be microwaved. read more

Spaghetti Works - A service dog does not sniff people or even pay them any mind. People need to show papers - Italian Near Me - Ralston, Nebraska

We got there and we didn't have a reservation so it was a little wait, but that's expected. They got us in relatively quickly and our server was very attentive. (Shoutout to John!) We are from out of town and he was very patient with our questions and knowledgeable about the menu. We got the spaghetti and it came with salad and garlic bread. I love that they take your order and (if salad comes with your meal) you go to the salad bar and get what you like while you wait for your main dish. It allows you to get what you want on your salad and walk around a little. It was a refreshing change from a typical sit down restaurant. The salad bar was made from a truck (so cute and fun) and the food was fresh. There were a lot of choices of toppings and dressings. The spaghetti and garlic bread came out at a good time, and both were fantastic. The decor was cute and the atmosphere was great. I'm glad we found this place! read more

I've been here a couple times now and this place is such a mediocre joke. Very low quality food. I guess you get what you pay for. The service I've had has always been adequate. Really no complaints there. Its just not a good restaurant. I have never gone here by my own choosing. I don't intend to go back by my own choosing either. read more

Spaghetti Works - Italian Near Me - Ralston, Nebraska

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We always love spaghetti works. The salad bar is amazing and endless pasta is always fantastic. Love that they have gluten free and I haven't gotten sick!!! read more

I have had a real difficult few weeks but my last 24 hours has been stressful.. my husband and I went to spaghetti works in Spaghetti Works - Omaha Ralston we go there quite frequently my husband loves their salad bar.. well this evening Sunday April 2 was very traumatizing. My husband and I order our Jean I ordered the chicken broccoli Alfredo for 15.49 when it arrived at the table I began eating and it was delicious but I was poking around with the fork looking for chicken I seen one little cube probably 1/4" as I was serching the waiter TIM T. Said "the chicken is in there it's in little pieces chill" I was not hyper I was quite calm and simply though it was overlooked . My husband joked around with him but I didn't find this disrespectful comment amusing but with all going on in my life it just wasn't worth the hassle I want an enjoyable meal. My husband and I finished eating our waiter TIM T took our check brought me a box and went to serve a booth 2 Booths behind us . As I was walking past a customer was asking him about eggs on the salad bar and he answered appropriately saying he mentioned it to his manager but they are out and the lady simply said I love your salads and that all I eat when I'm here and he said "It is what it is" I was leaving and was not going to complain about his disrespect but when I heard him disrespect a woman right in front of her husband as he did me I stopped and told her she was not wrong for thinking it disrespectful tone. We went to the front together is two strangers me 54. We asked for a manager and it was a young girl I can give you the time this took place to view cameras if you have them. The manager should have training in situations like this. She stood there wide eyed not apologizing or anything. It was the oddest display of management I have seen. Up walks TIM T I point him out. And tell him in an appropriate manor what he did and how it made me feel as well as her and he laughed and he continued to laugh. I ask him why he is laughing. He said because I don't take it personal. I said you were disrespectful that is personal, and he continue to laugh in my face as well as the other ladies face.. I continued on to tell him that he is not showing empathy for what he did. I told him that he doesn't know where his customers have gone through and they just want to come in for a peaceful meal that I am going through a lot right now and he continues to laugh. I have never in all my years ever seen this disrespect in customer service. I have PTSD from trauma in my life and he was being ver narcissistic if not sociopathic he was literally deriving pleasure from our pain. I have had a horrible month and this I Happens right at a point when I feel I can break. I went to my car and came back in asking for corporates number only to have about 4 teens laughing at me like I'm a difficult customer and not a customer who was victimized. I am a para educator and a small business owner. I have always found spaghetti works to be a classy place but it looks like they may be taking a turn to the trashy side! I am heart broken and I had to call the old market spaghetti works to get corporates number because everyone in there told me they don't have access to it and no one got the manager for me. Old market Spaghetti Works staff said exactly what Ralstons manager should have. That manager in Ralston looked at me in a mocking way and was not professional she did not apologize for anything she actually didn't say a word the Old lMarlet staff apologized and said all the appropriate things to diffuse the situation and validate my feelings read more

I love the Alfredo more than any place I have ever had Alfredo! Spaghetti is good! Hot Naked is alright. Make sure your full or ask for more! read more

Spaghetti Works - Make sure you get enough to eat or ask for more! Switch it up, or get the same! - Italian Near Me - Ralston, Nebraska

I am going to be honest I was very skeptical about coming tonight with everything I've heard. And we ended up with our server Terry! He had such a calm professional demeanor, and has knowledge on how to be a server! Food was hot and amazing ! And the 30 minute wait went by quick! Of course you'll obviously hear an occasional "fuck offf" from the kitchen but eh who blames em! Good experience ! read more

Due to COVID-19 and the current quarantine, my family was rather stuck between a rock and a hard place. We traveled to Omaha from Arizona to surprise my parents with a visit from the grandkids during spring break. Two days after we arrived, everything exploded and businesses shut down. For a family of 9 on vacation, this made finding meals and eating quite a challenge. We had just sat down and gotten our drink order when the governor announced no more than 10 people in public places. (Did I say my family is one of 9 people?). Well, that worried us. I thought, darn, there goes dinner, now what are we going to do? Thankfully, our server took things into her own hands, talked to her manager and they decided we could eat our dinner. For all practical purposes, they 'grandfathered' us in and let us eat. Not only that, they didn't rush us. Our group, was able to enjoy an excellent meal, with fantastic service, at a reasonable price. And our order was not small (remember, 9+ people because we had family with us). Not a single mistake, lots of leftovers because they were closing the next day, and we couldn't have asked for a better waitress. She was just fantastic. Thank you so much for a fantastic meal. We will definitely be back. read more

My husband and I went to the 84th St location tonight at 7:45. The hostess was standing at the podium eating crackers, didn't look up, looked at her watch and sighed. They close at 9 pm. She said it will be 25 min. There were empty tables everywhere and looked to be staffed well. I said "okay, did you need a name? " she actually rolled her eyes at me and said "No" then five minutes later without moving she says "Come on" and sits us. Waiter John very nice. Food was horrible. Salad bar had frozen ham and empty containers, very dirty...we skipped it. Spaghetti noodles were starchy and over cooked. We won't be back. read more

We had lunch here this week. It's been a while due to Covid. We thought we would try it out again. And nothing changed. My complaint is the salad bar. They do make it to be stocked but they need to change up the sides a little bit instead of the same side salads that have been there for 20+ yrs. Cucumbers should be sliced not diced. But the biggest complaint is the lettuce. There's just never fresh lettuce. It's always small pieces, droopy , soft and lot of brown in the lettuce. Sometimes dark pieces.I remember way back they use to have a great salad bar. I truly believe the first thing you eat and tastes good is what keeps people coming back. read more

My family and I came here for lunch yesterday.. the last time I went to Spaghetti Works was in the Old Market and it was just ok then. Today was no different, our server was average at best nothing to write home about. Prices are fairly reasonable and offer a military discount as well. Portions were good as well, all in all just your typical chain Italian restaurant. read more

Spaghetti Works - Garlic bread - Italian Near Me - Ralston, Nebraska

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I used to really like Spaghetti Works, but they changed up a few things a year or two ago, and it's just not the same. Some of our favorite items are gone, and the Italian Sodas no longer have free refills. That said, there are still some positives. The pasta is all you can eat, and the button mushrooms are fantastic. I suggest trying them on top of beer cheese sauce. The Italian Sodas are a unique item you don't see often, and I enjoy several of the flavors. They are also part of the Pinpoint program, and are pretty generous with the rewards. read more

Spaghetti Works - From the salad bar - Italian Near Me - Ralston, Nebraska

Not observing any Covid precautions here besides wait staff wearing masks. Crowded at every table, full self service salad bar, condiments on the table, regular menus offered. We had to squeeze past a crowd of guests packed shoulder to shoulder at the entrance to make our exit. Sorry SW! You did a lovely job just a few months ago but we won't be back soon. 2 stars because the food is still great. read more

My first reaction was concerning walking in. They have a salad bar and there were many people walking around touching the utensils, very close to each other. I personally decided to pass on the salad bar even though it came with my meal. The lasagna was well presented. I would get it again. Had good flavor. read more

Spaghetti Works - Lasagna - Italian Near Me - Ralston, Nebraska

We were recently visiting Omaha from Colorado and decided to take our kids to Spaghetti Works. It was a great experience. Our server Joey was so attentive but in a very noninvasive way. We would barely notice we were out of a drink and he would be there with a refill - we were very impressed! We each had a different type of pasta and my husband had the sampler plate with all of their sauces to try. The salad bar was also delicious. What a great experience. Can't wait until our next visit! read more

This place is absolutely adorable. Pricing was reasonable to food portion. Staff was welcoming and the salad bar is a old school truck. Really can't get any better than that. !!! read more

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Hadn't been for many years, sad to say it's not as good as it used to be. Our service was very good though, quick to bring our food, refills, etc. and very polite. The salad bar is very good, many choices, well stocked, clean and cold. I ordered a "specialty " on the menu, three cheese tortellini. Not sure why is was marked special-boiled tortellini, not very well drained, with red sauce on top. I guess I was expecting it to be maybe baked with some cheese on top? Nope. I only had a couple bites, not even worth eating, disappointing. I've had way better at Fazoli's. I am grateful the salad bar and bread were good, only gave four stars for that and the service. The pasta got one star, at least it was hot. read more

The salad bar was limited selection, the bread was the worst I've ever had anywhere, and service was terribly slow! They charge me almost $20 for a salad bar and tea. It was all terribly disappointing, and have no plans of ever going back. 1 time and done! read more

First and last time eating here. Starting with the flies landing on our table and circling our food. The food was terrible and too expensive. Don't waste your time read more

Been going here for years and I think this was the final straw. Waitress - Jasmine- was rude the entire time, disrespectful to multiple other tables around us, overheard her refuse service to a child from the kids menu because he "looked older than 11" Extremely disrespectful to our grandmother who was trying to order. Food was great per usual so shoutout to the cooks. If you are a manager at this location please relieve Jasmine of her duties. She should not be allowed to work at a family restaurant with her attitude and disrespect. read more

Legitimately probably the worst food I've ever attempted to eat. Salad bar was filthy and left a lot to be desired and pasta dishes were horrendous. The owner contacted me and asked that I be constructive so, here it is. Keep your salad bar clean. No one likes shit mixed in with their toppings that shouldn't be there. It was downright filthy. Stop using canned mushrooms in your pasta. While I'm sure they are more cost effective, they overpower the flavor of the entire dish. Put some love into the presentation. Every dish we were served was sloppy and looked and tasted like it was made by and for children. Throw a little fresh parsley or grated cheese on, we eat with our eyes first. Sauce was bland and watery. Alfredo was pasty. Fries tasted like they had been fried in week old oil. Appetizers and garlic bread were great! Constructive enough? read more

I used to be a fan of the Spaghetti Works in the Old Market. That one went downhill a few years ago. I figured I'd give this one a chance when one of my friends invited me there. Ugh, I should have known better. This is probably the worst Italian place I've ever been to. I ordered the bruschetta for an appetizer for $5.99. It was plain and boring, not very tasty, and certainly too expensive for what we got. For my entree, I ordered mostaccioli with spicy marinara, topped with provolone cheese. The salad bar comes with the pasta entree. The base price of the spicy sauce is $6.49, with an additional 99 cents for the cheese. The salad bar was dismal. There was only some wilting iceberg lettuce (no spinach), a few veggies, and a pile of dirty plates. I dug around and found a reasonably clean looking plate because the bus boy wasn't paying attention and didn't realize that the salad bar had been out of plates for 15 minutes. I figured that my pasta would come served with shredded or at least melted cheese on top. Apparently the preferred way of putting cheese on pasta at Spaghetti Works is to take a slice of cheese out of a commercial package, lay it on the pasta, then top it with sauce. The cheese tasted exactly how it looked--governmental and unnatural. The sauce wasn't very spicy and it certainly wasn't very good. Keep in mind that if the food wasn't bad enough, the atmosphere was worse! There was a family with what seemed like dozens obnoxious kids next to our table. Also, since we were dining a bit later at night, the staff was already trying to clean up the place for close (even though it wasn't set to close for another hour). The pine scent of the industrial cleaner being used was overwhelmingly nauseating. I'll never go to this place again. The mere thought of it reminds me of bad food and the scent of Pinesol. read more

It was okay... personal pizza was good! Chicken Alfredo was so so. Wouldn't recommend that dish but I enjoyed their open salad bar! read more

Spaghetti Works - Chicken Alfredo and personal pepperoni pizza. - Italian Near Me - Ralston, Nebraska

Awesome. My favorite ever. Salad bar = delicious Get the ham chunks. Order beer cheese sauce and you won't be disappointed. Service is always quick. If you are hungry, go here because you can get the salad bar, and right when you're done your food will be on the table. Also, go for happy hour every day between 3-6pm. Half price drinks and appetizers! THE BEST! read more

We have been going to spaghetti works for years now and over the past couple of years, we have noticed things are starting to go downhill.

Very family friend,y and a great value. Even when they are busy servers are always friendly

Quick seating and a friendly, helpful server. Fresh salad, hot pasta, refills. Favorite spot! Will be back again!

The food here was pretty good, but the experience was definitely lacking. The service was sub par, and it seemed a little pricey for what it was. read more

Ate there today. Great entrees and ok salad bar (use use better lettuce). Waitress was great. We attempted to use the pinpoint card (buy one get one free offer). They refused to honor it even though they acknowledged the offer existed. Manager basically said sorry not sorry. SO DONT GO ASSUMING THE PINPOINT WILL BE HONORED. read more

Decided to eat here when 3 of our other choices were closed. Employees didnt seem very enthusiastic and I felt we were an inconvenience. Sat outside..inside seem very old run down and dirty. Ordered artichoke dip which was really thick. Had to scrape the hard top layer of cheese? to be able to "dip"...although the bread that it came with was the best thing out of the whole dinner. My daughter got lasagna, she didnt like the flavor and the pasta seemed overcooked and way too premade. I got the gluten free pasta with spicy italian sausage and added shrimp. It was ok..not a lot of sauce to pasta ratio..so had half the pasta was just there. I wont be coming back. Too many other choices. read more

Spaghetti Works - Lasagna, artichoke dip, gluten free with Italian sausage and added shrimp. - Italian Near Me - Ralston, Nebraska

We have never been here before and just wanted some food that didn't cost an arm & leg. The prices are decent, and the portions are as well. I hate when you go to Italian places and there is so much pasta you just waste it all. I got the classic spaghetti and meatballs, and it was good. I enjoyed the sauce; it had chunks of tomatoes and was also had some flavor. The meatballs were great! Normally, you can tell a place makes them before and freezes them, but with these they tasted so fresh. My fiance got the chicken alfredo. He loved the alfredo sauce. He also enjoyed the garlic bread as well. I enjoy the simple salad bar and the garlic bread as a side. I do not always need to "wine and dine," when I go out for dinner. This is a nice place for families and couples. The food is simple and good. It is also nicely priced. It is just an easy place to eat at. read more

The Gluten free pasta and spicy Italian sauce was great. The salad bar was pretty lack luster. The service overall was ok. The hostess wasn't much of a host and our server seemed over run... it didn't help that the kitchen was slow and messed up the order. If I were in town again would I go there? Maybe at a time where they didn't seem so busy, but. It likely. read more

Old fashioned joint in old market serving Italian food. I had the chicken parmesan. The spaghetti served with it was a little bland for my taste. The meal included a trip to the salad bar which had plenty of options for veggies and dressings to make your own salad. read more

Spaghetti Works - Chicken parm - Italian Near Me - Ralston, Nebraska

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It had been awhile since the last time we ate here. My good friend brought me here for my birthday dinner. The hosts that greeted us were friendly and outgoing. Hannah, our server was delightful and had a great personality for the position she's in. She was helpful and accommodating. I ordered the angel hair with meat sauce and my friend ordered the spaghetti and meatballs. Both came with the salad bar. When we got in line at the salad bar, there was hand sanitizer we were to use before grabbing our trays and plates to make and carry our salads on. The food, as normal, came out pretty quickly and did not disappoint. As I observed my surroundings I saw several safety measures being taken by the staff. My friend and I enjoyed our meal, good service in this clean, well kept restaurant. Forgot to take pictures!!! read more

Hey can you pick up the kids tomorrow? I've had a couple cold ones so I can't comee get them tonight. Call aunt Martha when you get a chance, she is not doing too well. read more

Had a great lunch at this restaurant. The service was outstanding from the moment I stepped into the facility. Chicken parmigiana was crisp and not soggy. Thanks for making my lunch a great one. read more

Spaghetti Works - Had a great lunch at this restaurant. The service was outstanding from the moment I stepped into the facility. - Italian Near Me - Ralston, Nebraska

The fact that Spaghetti Works has been in business over 40 years says miles about this great food establishment !!!!! The number of resturants that have came and gone in that 40 year period.is in the tens of thousands in Omaha area alone......most of them with excellent food and surroundings.and are considered landmarks establishments THAT FAILED! ...I can tell you first hand that Shelly and all the staff care about your dining happiness..as there reputation and living depends on making sure families for over 3 generations have been happy and return. Great Work by Spaghetti Works,,,,,,may you be in business another 40 plus years!!!! Brent Lambi read more

There is no consideration for the customer here. One waiter that is overworked and everyone crowded together in his area. He tries to be considerate but test of staff works against him. I asked to sit near door and salad bar but was refused. Next family asked for a booth and was actually told no. This is unreal!!!! Girls really wanted speg and that is only reason I stayed. It was awful! Place is cute to look at but staff makes it a never return location. read more

Spaghetti Works - Italian Near Me - Ralston, Nebraska