Service is excellent... Facility is very clean... Exactly what we wanted it to be! Cyrus is…read moreexcellent too. Very helpful!

Clean and secure storage. Convenient location and great staff. I highly recommend this location!read more

Started off ok, then when I called to explain we needed longer storage for toys who go to children…read morein shelters around Houston, there was no care in the world. It went to 300 dollars a month for about a year with no other options given. We used a tiny space of the unit but that didn't matter to them. They didn't negotiate any other options, toys remained in the until maybe worth 300 when we were charged 300 for a year month after month. I would never give them business or recommend business again. What started out as a compassionate business quickly gave us the cold shoulder. Just sad.

awesome place, staff is Amazing! They made everything so easy, so glad I found them!read more

I've been renting usuals from this location a lot due to needing to furnish 2 homes. The owner of…read morethis location is amazing and has the newest van and uhuals . The van literally has all the bells and whistles. I love driving it lol If I ever need a uhual, I always call him first bc he provides the best services and provides the best equipment in town!!

They make it easy to rent a space. Many affordable choices. Everyone that works there is kind. Very…read morehappy to be storing with them.

I've been a customer here for 7-10 years, and sadly, this place has really gone downhill. You might…read moreeven say it's fallen off a cliff. The facility smells, the doors don't always lock, and there's only one cart available--which is locked away in the office. Even worse, there are clearly people living in some of the units, and management refuses to do anything about it. I've raised concerns multiple times, and nothing ever changes. At this point, I'm considering contacting state authorities and Health and Human Services. Longtime customers deserve better.

I have 3 unit here for almost 3 years and one of them have a roof leaks. I have requested for the…read moreroof leaks to be fix more than 5 times already and still nothing have been done. All they want is to collect rent and do nothing. Horrible customer service. They do not value their customers.

Do not rent here if you are thinking about using the moving truck because that ultimately is the…read morereason I chose this place but I've called every location and no one has a truck that is working.

I have used storage space here for a long time. Unfortunately they keep raising their prices so…read moreplanning to get out.

I am very impressed with the team work that occurred today as I was scheduled to move my personal…read morethings due to an unfortunate accidental fire in the building not very long ago & cleared for a walkthrough. With that, the team was organized & professional & respectful with myself & other tenants. Thank you Elisa, Sal, Chris & Stephen... A special thank you to Elisa & Sal for being outside in the cold weather & keeping everyone organized in this unfortunate situation... Cubes Mart, you have an awesome team..

I've had one unit at this location for over 10 years, another for about eight. Until Cubesmart…read moretook over, I never had any problems. They did come in and re-do the place and it looks better. In the process, however, they didn't cover anything in my unit resulting in a quarter inch layer of crud over EVERYTHING. I had a big go 'round with them early on about paying with one check for two units. They never could figure out how to apply one check to two units and then wanted to charge me late fees because they couldn't figure it out. Of course, they would call just hours before they closed to let me know -- the following day being past the grace period. Worse, they lied about it and said they had called me earlier in the week. All calls to my phone are documented as to time and date. I have documented proof they did not. I guess I asked them to combine the units in one account so that they wouldn't screw it up anymore. Recently, they hiked my rates again (yearly, always) and I guess I overlooked the notice (my bad). I sent enough to cover one unit but was short on the other due to the hike. They called me and explained and said they would apply payment to one unit and crediti the other. I went in to pay the remainder and was charged late fees on BOTH units. Why? Because the units WERE COMBINED IN ONE ACCOUNT. The same person that had previously told me they would apply my payment to one of the units tells me this. I doubt I will be able to move out of there anytime soon because of Harvey. The minute I can, I'm outta there.

The whole process was smooth. In and out quickly. Even had packing material, locks and other…read morestorage accessories available.

I have been a customer for years and Maria Mogollon at the 7625 N Loop East Houston, Texas 77028…read morelocation is very professional and kind. She is always willing to answer questions and assist customers. Thank you for your awesome customer service! Ms. Glynda J.

Bobby, property manager, is great with customer service. She answers all the questions and us…read morehelping me find a storage unit. This location is always well maintained and I feel safe going to the location. Someone is always there to help out.

Great Experience & Excellent Service…read more This facility is located in a safe, quiet area and is very easy to get in and out of. The representative on duty, Bobbie, was extremely helpful and friendly. She quickly adjusted my reservation and got everything taken care of in little to no time. I really value the service and availability this location offers the process was smooth, the property feels secure, and the staff made sure my storage needs were met without any hassle. Highly recommend for anyone looking for convenient and reliable storage!